The 2014 Ford Focus has so many problems with it that it ranks dead last (38 out of 38) among small cars among our 2014 rankings here at Vehicle History. One of the biggest complaints about the 2014 Focus is its terrible transmission.
Are there any safety recalls against the 2014 Ford Focus’ transmission?
To date, there have been 12 safety recalls issued for this model. However, none are related to the transmission. But there has been a major class action lawsuit against Ford related to the 2014 Ford Focus transmission.
In this article, we’ll talk about owners’ complaints, the class action lawsuit related to the 2014 Ford Focus transmission, and what your options are if you potentially have a claim.
2014 Ford Focus Transmission Complaints
Ford installed its PowerShift dual-clutch automatic transmission in millions of Focus and Fiesta model vehicles between 2011 and 2016. One of the main owner complaints about the 2014 Ford Focus is about the vehicle’s shuddering transmission.
When the car takes off from a full stop and starts accelerating, the entire vehicle starts to shudder. The vehicle jerks when upshifting from First to Second gear, and then the entire car noticeably shudders and vibrates again.
Millions of owners have paid out of pocket for repairs on their 2014 Ford Focus, only to have the transmission issues continue. They’ve replaced the entire transmission, gone through software updates (known as a “software flash” at a dealership), replaced the clutch multiple times and more.
Following repairs, the dealerships told them that all of the transmission’s numbers are within factory limits — but the problem persists.
There are so many specific problems with the PowerShift dual-clutch automatic transmission in the 2014 Ford Focus that we have an entirely separate article dedicated to them.
Click here to read about the 2014 Ford Focus transmission shudder. (Internal Link to article: 2014 Ford Focus Transmission Shudder Recalls)
The 2014 Ford Focus Transmission Problem
Ford’s PowerShift transmission installed in cars between 2011 and 2016 was a dual-clutch six-speed. It uses a pair of clutch packs to link the engine to the transmission — one clutch pack for gears 1, 3, and 5, and one for gears 2, 4 and 6. The advantage (normally) to this type of gearbox is that it can shift gears more quickly than a traditional automatic transmission, and it can provide better gas mileage for the vehicle.
The disadvantage to this type of clutch is that it can slip off the line and feel like a manual transmission, and shifting tends to feel rougher than a user would experience in a regular automatic.
Many American owners were unused to this feeling when driving the 2014 Ford Focus, because it’s primarily used in higher-end European automobiles.
Ford added to the problems by deciding to design it as a “dry” clutch. This was a design choice made by efficiency — but it was obviously the wrong choice. A “wet” clutch uses hydraulic fluid in the friction discs to provide a much smoother feeling when shifting. (Test-drive a BMW sometime if you want to experience the smoothness of a wet clutch.)
Ford’s Response to 2014 Ford Focus Transmission
Ford has issued more than 20 service bulletins related to the PowerShift transmission (under code DPS6). The vehicle’s powertrain warranty was also extended in 2014, to seven years or 100,000 miles.
Note that the seven-year extended warranty will expire in 2021. Ford finally made improvements to the PowerShift transmission starting in model year 2016 but did not make major changes until the company started getting sued in 2017.
2014 Ford Focus Class Action Lawsuit
California filed a class action lawsuit against Ford over the PowerShift transmission in 2017, and won a $35 million judgment against the company. There are approximately 1.6 million Ford Fiesta and Focus owners who took part in the lawsuit (or can still join it).
Attorneys for the plaintiffs proved that Ford knew about the issues with the PowerShift transmission as far back as 2010, but went ahead with production anyway. Ford had allegedly instructed dealers to tell customers that the vehicles “operated normally,” despite knowing about the potential issues. The settlement against Ford went into effect in April of 2020.
How You Can Join the Class Action Suit
If you own a 2014 Ford Focus or one of the other Ford models that had the notorious PowerShift transmission installed in it, you can still “opt-in” to the class action settlement. Payments will range from $50 per transmission flash, up to a total of $600. If you paid for a new transmission, you could recoup as much as $2,325 in cash or up to $4,650 in certificates.
Reimbursement for replacing the dual-clutch is also available. In certain instances, Ford will also repurchase or replace the vehicle.
Go to the Ford Transmission Settlement website for details on how to file a claim against Ford under the terms of the class action settlement and the forms you will need to fill out.