Ford Edge: Resetting the Backup Camera

Gilbert Smith
Feb 11, 2021

Red 2021 Ford Edge From Front-Driver Side

Who knows how many rear fenders have been saved by backup cameras? And not just fenders, but our kids’ bicycles, too.

But, as with any new feature you’ll find on a Ford Edge, sometimes it’s just one more thing that you have to deal with.

So how do you reset the backup camera on a Ford Edge?  

There are two ways to go about it. First is the soft reset, in which you just press the reset button on the camera for 10 seconds. Next is a hard reset, which involves disconnecting the car battery. 

We’ll get a little more specific below. We’ll also get into how exactly a backup camera works, how to take care of it and how to address some of the common issues Ford Edge drivers have with these units. If you need to know or you’re just curious, read on.

A Look at the Backup Camera

We don’t need to explain the basics to you. It’s a camera hooked up to a monitor, so you can see what’s behind you. But the trick to the backup camera is that the image is mirrored before it’s sent to you.

This way, you’ll have an easier time navigating obstacles. If a trash can appears on the left side of the monitor, then it’s to your left behind the car. If you see a cinder block on the right, it’s on the right.

The most common problems people have with these cameras are not actually technical failures, but simply the lens getting dirty. This happens all the time if you live somewhere with a lot of rain, snow or mud.

All you really need to do is brush off any big chunks of mud and dirt, spray some windshield washer or rubbing alcohol on your microfiber cloth, and then wipe in circular motion. You should have no trouble seeing now.

How to Reset Your Backup Camera

Car Rear View Camera Closeup

The soft reset really couldn’t be easier to perform. You have two cameras, each with its own reset button. All you need to do is hold that button down for about 10 seconds, and that should reset your camera back to factory condition.

If you can’t find the reset buttons, check your owner’s manual. It might be in a different place based on model year and trim level. The hard reset is a little trickier, but it’s still pretty easy. Here’s how to do it:

  • Make sure the car is turned off; then pop the hood.
  • Disconnect your battery. When disconnecting, you always want to pull the negative cable first, then the positive.
  • Turn your car on and press the horn or turn the headlights on to drain the leftover energy.
  • Turn the car back off.
  • Reconnect the battery. This time, positive first, then negative.

A hard reset will reset all the electronics in just about any vehicle, and you can use this any time your system is acting up.

But this is going to reset everything, including radio stations, Bluetooth connections, system settings, everything. So, try to find that reset button first.

Convenience Is Key

One of the great things about the Ford Edge isn’t just that it’s easy to drive, but that it’s easy to take care of. A lot of problems can be fixed with a single button. When you read the Vehicle History while car-shopping, that’s always a nice detail to find.

Owner Reviews

accountCircle Richard on June 6, 2023
2015 Ford Edge Titanium Camera Issue Fixed !
Both my backup camera and front camera went bonkers (2015 Ford Edge Titanium). I did this: Hold down the radio power on/off button at the same time as the right search/fast forward button. These controls are located under the tablet screen near the hazard button. After you hold BOTH BUTTONS AT THE SAME TIME, the screen will go dark then turn back on with the Ford logo. After the system reboots in about half a minute, you should be good to go! It worked perfectly and now both cameras are working as they should. Thanks for posting this solution!
accountCircle Charissa on April 12, 2023
2014 Ford Edge
When I begin to park and start to back up, my back up camera does not come on. A message appears on the screen saying, "Camera is unavailable. Please contact your dealership." I purchased my vehicle from Carmax, used, but in excellent condition. My problem has been with the back up camera going offline. I have heard about doing the battery reset and I have heard about a button you press to reset it. Can someone give me the correct information as to what I can do in order to not have the back up camera issue anymore? Much appreciated.
accountCircle Nancy W on January 28, 2022
Reset backup monitor
I have a 2021 Ford Edge. Bought in Dec 2021. The back up monitor all of a sudden went wonky on me, so I called the dealership, who said let the service dept look at it. But they were booked pretty far, so I saw the YouTube fix posted online about holding down the radio buttons to do a reset on the monitor and it looked so easy that I tried and it worked great! Back up camera back online and working in under 5 mins! So thanks to everyone who posted that helpful hint!
accountCircle Deborah Seals on July 18, 2023
Reset button Ford Edge 2013
There is NO RESET BUTTON on the Ford Edge 2013 rearview camera this is why nobody is answering the question. Also the volume/ON OFF switch and right arrow button pushed at the same time only work for the newer Fords. Ford put faulty cameras in the older models and never corrected the issue. They all should have been recalled in my opinion. They did a recall on the newer models but said forget about the older models.
accountCircle Nancy C Stultz on August 2, 2021
Owner
We have had the back up camera problem and the reset is really easy. The button they are talking about is the Radio on button and you also press at the same time the right arrow or search. Hold these 2 at the same time the screen will go dark, then come back on. We've had to do this a few times since we purchased the vehicle, but it does work. You have to understand our is a 2021 Edge SEL.
accountCircle Kimberly on December 4, 2021
Edge Backup Camera Solution
On the 21 Edge: Hold down the radio power on/off button at the same time as the right search/fast forward button. These controls are located under the tablet screen near the hazard button. After you hold BOTH BUTTONS AT THE SAME TIME, the screen will go dark then turn back on with the Ford logo. After the system reboots in about half a minute, you should be good to go!
accountCircle Al Guglielmi on February 18, 2022
Rear camera out of alignment
The backup camera on my 2021 Ford Edge Titanium suddenly started pointing down towards the top of my license plate limiting my view and causing the warning alarm to ring because the sensor is picking up the ground. Ford service claims the camera is working as normal. Two different dealers refused to adjust the position. Help!
accountCircle Presley Hebert on December 19, 2023
How to rest camera on 2013 Edge
My 2013 Ford Edge backup camera was showing me an upside down image when I went to reverse. I disconnected the neg. Lead first, then the pos. Lead on the battery. Ten minutes later reconnected pos. First then. Neg. And camera is working properly.
accountCircle TechA on March 30, 2022
Battery
Ford are ground side switched, so disconnect negative battery terminal 1st then positive. There is also a recall on most backup cameras, which they will either reprogram your image process module or replace and realign for you.
accountCircle Sean on December 3, 2021
Mr
No one knows were the back up camera soft reset is located.and no one has answered the questions. Some responses said look in the owners manual. And yet there is no mention of a back up camera in the owners manual!!!
accountCircle Sean on March 2, 2022
Sailor
I did the reset as mentioned by holding radio power button and fast forward at the same time. The camera is currently working. Unfortunately now I see more of my license plate than ever. Now how do I fix that?
accountCircle TechA on March 30, 2022
Battery
Ford vehicles are ground side switched so disconnect negative 1st then positive. There is also a recall on most backup cameras where they will reprogram your image process module or replace and realign it.
accountCircle Larry A. on February 2, 2022
Backup camera reset
Nancy or others that have reset the camera with the radio controls. Please list the sequence of the procedure your doing, like is the ign. Switch on? Car running? Thanks.
accountCircle Eilene Wyatt on November 22, 2021
2012 Edge Owner
About the rear camera. Nancy's solution worked for me! It is simple, effective. The Radio button and right arrow held at the same time reset the camera. Thank you Nancy!
accountCircle Dave on January 31, 2022
2012 Ford Edge back up camera fix
I tried the on/off radio button while also pushing the right search button. The SYNC updated but the camera image is still upside down.
accountCircle Frank Dixon on September 4, 2021
2011 ford edge
The back up camera works sometimes and not and the head lites on that car sucks u can't see good at nite with those head lites
accountCircle Ed on July 25, 2022
2017edge
Did everything push both buttons reset nothing unhook battery still nothing says backup camera unavailable any ideas
accountCircle Dave on June 28, 2021
Where is the reset button
You state it's easy to soft reset by pushing the button, but you never say where that button is located.
accountCircle Albert baynard on July 22, 2021
A.bayn@aol.com
I don't anything yet but I going to do the test now I will back shortly and tell everyone good or bad
accountCircle Steven Schuster on September 30, 2021
AKADASHOE@YAHOO.COM
All mechanics I know say "negative is first on, last off" Be careful if doing it opposite that way.
accountCircle David Bryant on May 16, 2023
You people are assholes if you believe that push the button c**p
I don't know why people even bother to put false s**t on the internet do they think it's funny.
accountCircle Lori on June 1, 2022
Where's the reset button
Exactly where is the reset button on a 2016 Ford edge sel? Please someone answer this.
accountCircle JOE Argo on November 4, 2021
Jargoinauburn@gmail.com
Can't fine the reset button on my 2012 ford edge
accountCircle Bill on November 21, 2022
Reset
Soft reset worked. Cheers😀
accountCircle Roger Key on August 7, 2021
2012 reset Botton for backup camera
Where is the reset location
avatar Gilbert Smith
Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched.
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