2016 Jeep Grand Cherokee RELIABILITY RATINGS

CHECK FOR RELIABILITY RATING, PROBLEMS AND ISSUES

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car image
Starting at
$47,090
EPA - est City/Hwy
19/26
Engine
3.6L V6
Seats
5
Power
290 hp




2016 Jeep Grand Cherokee Problems Report:


  • 2016 Jeep Grand Cherokee Top 10 Complaints
  • 2016 Jeep Grand Cherokee Top 10 Issues
  • 2016 Jeep Grand Cherokee Top 10 Problems
  • 2016 Jeep Grand Cherokee Reviews
  • 2016 Jeep Grand Cherokee Defects

Simply click continue to view all reliability warnings




2016 Jeep Grand Cherokee Overview

Data provided by Edmunds

The 2016 Jeep Grand Cherokee is one of the best equipped and most luxurious midsize SUVs for the money. Offering real off-road capability and impressive civility on the street, the 2016 Grand Cherokee is a strong contender. The 2016 Jeep Grand Cherokee offers the choice of three fine engines in its everyday models and outrageous performance from the special, but pricey, Grand Cherokee SRT.

Once a staple of the new-car market, the traditional midsize SUV has become something of an endangered species in recent years. But the 2016 Jeep Grand Cherokee is quite alive, thank you very much, and in fact forges ahead with one of the best all-around skill sets you'll find for the money. Starting with rear-wheel drive, just like SUVs in the old days, the Grand Cherokee offers no fewer than three four-wheel-drive systems, and it's every bit a Jeep on tough trails when properly equipped. At the same time, its luxurious interior and smooth ride also make it quite suitable for everyday driving. It's a combination that few other SUVs can match. The 2016 Jeep Grand Cherokee is a handsome SUV that can fit in with just about any crowd. If we stopped right there, the "JGC" would already be a highly desirable vehicle. But this Jeep also serves up a tantalizing array of engines that sets it apart from its main rivals. The base V6 is actually quite capable in its own right, but you can alternatively specify a powerful 5.7-liter V8 or a fuel-efficient, torque-rich 3.0-liter diesel V6, both of which are standout options in this segment. There's even an outlandish 475-horsepower V8 in the SRT model, which provides super-SUV performance for many thousands less than German interpretations of this formula. For a traditional midsize SUV, there are a couple other choices still around. The Toyota 4Runner, for example, promises excellent resale value and shares the Jeep's off-road aptitude, though downsides include a back-to-basics interior and a single engine choice. If you want to class it up, the Volkswagen Touareg is a close match for the Jeep in terms of luxury features, and its cabin is arguably even nicer. However, its optional diesel engine is on hiatus for 2016, and it's not the serious off-roader that the Grand Cherokee can be. Shoppers interested in a third seating row should check out the Dodge Durango, which uses a stretched version of the JGC's platform and shares much of its equipment. But if you like the idea of a five-passenger SUV that can pretty much do it all, the 2016 Jeep Grand Cherokee is a great choice.

If you want a midsize SUV that does a little of everything, the 2016 Jeep Grand Cherokee is a prime candidate. Its well-trimmed cabin provides comfy seating, and it easily masters both off-road trails and daily commutes alike.

The 2016 Grand Cherokee gets a new shift lever that physically remains in the selected position, while the 3.6-liter gasoline V6 receives standard automatic stop-start technology along with variable valve timing and lift to incrementally improve fuel economy and horsepower. All trims except the SRT gets standard electric-assist power steering (with adjustable effort), and weight reductions across the lineup come courtesy of additional aluminum suspension components. Finally, a new High Altitude package debuts for the Overland, and the Grand Cherokee SRT gets a new gauge cluster (with a center-mounted tachometer) and selectable performance modes.



2016 Jeep Grand Cherokee Problems




2016 Jeep Grand Cherokee Reviews From Owners (45 Reviews)

Data provided by Edmunds
By Lisa HUDNALL

on Feb/03/17 11:48 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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Great so far!!!

Haven't had it for long,,about a month. But so far so good,, one of the only faults I have that I didn't know before buying was that it didn't have the 4x4 button to lock it in.

By Jesus Soba

on Dec/03/16 07:40 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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2016 Grand Cherokee Summit

Great car but over priced.

By Jennifer

on Nov/29/16 10:59 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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I love my Jeep!!!!

I bought a Jeep Grand Cherokee Limited Edition at the Beaver County Auto Mall in Monaca PA. I absolutely love the leather and walnut finish interior. The outside is sleek and eye catching. It performs well and is good on gas mileage. I was in the market for a Wrangler but preferred the smooth driving of a Grand Cherokee. Would highly recommend!!

By HI_on_DIESEL

on Oct/25/16 02:55 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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High Altitude Diesel 4WD

Love my vehicle! Have the white High Altitude Diesel 4WD with every option available(including a CD player). Gas mileage is amazing, I drove from LA to Vegas and back on 1 tank. The Jeep with this package is beautiful, it is always catching attention. I was skeptical about getting a Diesel because of the loud sound, but honestly inside is pretty quiet. Standing outside by the hood of course you will hear the loud engine. The Diesel engine is a turbo so taking off from a stand still is pretty amazing, I've shocked a few people. Once you are driving though, it seems the Jeep takes a little bit of time to gain some speed. Safety and Fuel Economy were my top reasons for purchasing this vehicle. The forward collision warning with automatic braking, has saved my life many times. CD player I have never used, but the Uconnect system is very user friendly. The Adaptive Cruise Control allows for me to breeze through traffic allowing the Jeep to do all the braking and gas. The 19 speaker Harmon Kardon system is a serious beast! The air suspension allows for easy exit and entry for those who don't like to feel like they are climbing a tree to get in and jumping off a small cliff to get out.... This is my 2nd Jeep Grand Cherokee and first diesel and I am definitely happy with my decision to stick with the "Jeep cult."

By Mike Porter

on Sep/22/16 08:43 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Performance
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Value
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New car

I've only had the vehicle a month but so far Im pretty impressed. The interior looks high end, the ride is smooth. I love the overall look of the vehicle. Gas milage could be a little better and i think the engine is under powered i also hate the start/stop function. So far I really love car.

By Tiffany Hespelein

on Jul/16/16 11:14 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Comfort
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Exterior Design
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Performance
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Interior
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Love my jeeps

just upgraded to the 2016 Laredo E. so far so good. love it inside and out and under the hood.

By 01wasbetter

on Mar/02/17 12:57 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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Cost more, get less than previous cherokee models

front passenger seat is NOT power adjust on grand Cherokee anniversary edition? sluggish acceleration, to/from second gear. The sunroof control fails and engine shutdown to reset... vent stays open. Why is basic NAV map not free and included? highway mileage on flat land is 24+. The cargo area cover is not covering enough - invites thieves. No step side molding is too easy to kick/step on exiting or entering vehicle if you had side rails on previous vehicles. No warning on open gas, door specific - safety issue.

By John Baumanis

on Feb/19/17 08:32 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Value
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Versatile Commuter

Bought it after driving a Ford Edge for 5 years. I did not have any issues with the Edge, but with a 30 mile commute each way want to have more options when facing not so optimal driving conditions and options for other "routes" less busy with traffic. I am not in the habit to always venture in negotiating obstacles or drive thru "unusual" road and surface conditions to avoid traffic, but once in a while is good to know you have that capability. The ride is comfortable, the navigation system is very up to date and the 6 cylinder is perfect in regards to a fuel economy, terrain adaptability and speed/power combination. Once you get the hang of the entertainment system controls, is like paying an instrument. You do not need to look at the road and selecting media, radio, or hone is very safe since you will not need to look at the distracting displays. I have the adaptive cruise control and collision warning which is a welcomed feature when driving in fog, rain, dusk and dawn on my daily commute. Thought about the SRT, but decided against it since overall, the 4WD 3.6-engine of the high altitude balances all of these features (power, speed, economy and price) in a smart way. I had an issue with the passenger door alignment, but this was addressed timely and in a way that did not inconvenience me as a customer. The dealer was responsive and diligent. After this issue, I have nothing but praise for the car. I would have liked to have more legroom for rear passengers and the rear seats designed for 4+ hours trips i.e. more comfortable. The only major observation is the lack of roof racks. For a car that promotes an active lifestyle, having to buy roof racks that latch on to the door opening is sub-optimal. I advise to negotiate the chrome package with the purchase of the car since this will enhance the looks while protecting your investment.

By Joe Pistorius

on Feb/10/17 02:13 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
star
Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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Worthless 50k SUV ever!

Have had my 2016 Jeep Grand Cherokee Overland High Altitude for not even a year and have had so many different issues. First I started having issues with my shifter upon start up, the lights on the shifter would not turn on so the communication between that and the dash would not allow me to shift and then after a short amount of time they would pop on and service shifter would pop up in my instrument cluster along with the check engine light. Took it to the dealer and of course they could not replicate so hey just give it back to me and wait for it to happen again. Well it did so I took it back and yet again they would not do anything so they gave it back happened the next day so I recorded what happened so they couldn't give me grief. They finally replaced my shifter after initially wanting to tear apart my transmission for something else even though there was an open recall for other cars but of course mine was not included even though it did the same thing. Hadn't even hit 10k on the odometer at this point. After 5k miles what a shock it happened again and again the shopnwanted to tear apart my transmission and Jeep said no put a flight recorder in. So after a month it still hadn't happened now the dealer kept calling and harassing me to get the recorder back and I can just come back again after it happens again. During this time I had to have a taillight replaced because it cracked from the inside, dealer told me to call Jeep because they weren't going to risk a charge back. Also have had a plastic molding on the door start to fall of since it's smart to hold pieces of a car together with double sided tape and also a panel in the cargo area was warped. I have also had my auto windshield wipers malfunction twice and also my esc light has come on twice now along with another check engine light for I can't even remember what. I had to go to the dealer and upgrade my warranty to lifetime since I paid so much for this piece of junk I had to cover my ass for the long haul. Still no resolution for my shifter issues who knows what will ever happen with that or all the other issues that keep happening. This is the last fca product I will ever buy.

By Jthompkins

on Feb/08/17 12:29 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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Start **** stop **** is terrible !! cant turnitoff

the start stop feature would hinder me from re buying this car again. the way it operates is about stupid.

By Drew Jerina

on Jan/02/17 02:50 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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Victim of R1234vf Freon

Unknown to me is the fact they changed to the new freon in the AC system. In Texas you have to have a strong AC. Instead of the coldest output air being 36-39 degrees, the best you get by factory definition is 44 degrees. I have a white exterior, tan interior, no sun roof. If it was all black with moon roof and five passengers, it would be unbearable at 100 degrees. There is no way a consumer knows unless you take along a thermometer when test driving. No cars reviews are ever given for climate controls. I just received a recall notice that due to a potential mfg defect, this model may be subject to an engine fire.

By H.L

on Jan/02/17 08:52 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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75th anniversary 4wd

Is absolutely love my Jeep GC. I have owned it for a month and absolutely love the ride quality and comfort. I am not a crossover person and wanted an SUV that is comfortable for commuting that also has 4wd capabilities. I couldn't be more excited with my JGC. The info tainment screen is very user friendly. As far as reliability goes time will tell. I always purchase a bumper to bumper warranty esp with all of the technology on today's cars.

By Kim Kinna

on Dec/31/16 10:06 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Performance
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Jumpy Jeep

I have owned a Jeep Grand Cherokee in the past and was looking forward to loving this one. The interior was fine, nothing special, and the ride was much rougher than expected. Overall, this Jeep felt like the same old Jeep with a few cosmetic changes. Hopefully the newly redesigned model will be much improved.

By Dave

on Dec/28/16 05:32 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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This is my 4th Jeep and I'm still loving them.

The Grand Cherokee has the perfect interior design. The instrumentation is logical, well organized, and very practical. The exterior looks are rugged enough for fun, but also professional for the office. The only major complaint that I have is the start/stop function. I wish you could change it to default to off when you start the car. I also wish the rear lift gate was height adjustable. However, those are minor issues that are overshadowed by the overall design of the car.

By Brian C.

on Dec/13/16 09:48 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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Lemon

The vehicle basically started falling apart at 4,000 miles; multiple trips to the service department at the dealership, out of the last 6 months it has spent 38 days (and counting) in the service department. There is something wrong in the electronics/software with these vehicles. Jeep & Chrysler offer no help - in their own words "we cannot do anything".

By Jenna

on Nov/28/16 07:15 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Performance
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Value
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Great SUV

I love my 2016 Jeep Grand Cherokee Laredo. It was expensive, I have cloth interior; which I prefer. I have chrome trim. It's very comfortable, nice looking, acceleration is very good. It handles pretty good for as big as it is. I absolutely love it! Highly recommend.

By George

on Oct/19/16 08:36 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Fun-to-Drive
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Comfort
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Performance
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Value
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Wife's first new car

We drove a 2006 jeep that we bought used. My wife has loved this car since the day we bought it. Now that it was time for another vehicle there was no changing her mind. She wanted another grand Cherokee. She absolutely loves it!

By Grand

on Sep/29/16 08:04 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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2016 Jeep Grand 4WD LMTD

Love everything about this vehicle, off road is just amazing. Great performance, handling and awesome on long HWY trips. Test drove many 4WD SUVs none come close to the Grand Cherokee's interior and performance. I went for the luxury and tow package. Very pleased...

By Old Bob

on Sep/12/16 03:58 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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Red Velvet Beauty

We bought the least expensive 2WD model with the V-6. GREAT quiet solid ride. Handles great. Can't tell when this 8 speed shifts; it's so smooth. Can't comment on dealer service or reliability as we only have 800 miles on it. I really hope it stands up as well as our 2007. Fuel economy is 24 mpg with 50-50 driving. Took a 50 mile trip doing 60-65 and got 30 mpg with the air on! I don't know why reviewers rate fuel economy bad-this is a heavy(4,500 pounds) beautiful riding safe vehicle, not some tuna fish can dwarfmobile with a 4 cylinder that seats 4 people and has little storage area and couldn't tow a rowboat or go through 4 inches of water. Disappointed it didn't come with a CD player(we're old and still use THEM). Don't like that the radio comes on whenever you start the vehicle. Big negative that twice it has shifted into low gear.

By Steve Turso

on Jun/15/16 08:39 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Performance
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This is Cherokee #6

This might be the best one yet. Very comfortable, rides better with the 18" wheels I think compared to the 20's, the gas mileage is no shock, it's a hemi so it is what it is but on the highway I can get 22. It's still new only a few weeks but absolutely no issues at this point!

By David Halegua

on Apr/21/16 11:11 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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By Homer

on Feb/06/17 10:05 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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High Altitude *Eco Diesel*

Been looking at this car since 2014 model and pulled the trigger on the 2016 because of replaced shifter and fixed bugs from previous model years. Fit and finish is fantastic so far. Chrysler took the Mercedes refinement and stuck it into JGC interior. Very nice. Seats are very comfortable (keeping an eye on Leather durability). Uconnect is intuitive. Italian EcoDiesel gets great highway mileage and tows like a champ . Astonishing actually. Pulls my 5500lb boat like its not even there. Transmission (german I believe) works well. My only trepidation is all the electronics/computer components-- which is true for most cars these days. The Advanced Technology Group is very slick. I also like the fact that it can be turned off. Regardlesss, for the price I paid -- this Diesel is hard to beat. Pay no attention to the EPA accusations about the 3.0 Eco Diesel. Compared to my old Duramax-- the JGC emissions are non existent. IMHO My guess is FCA will be exonerated from EPA shakedown. The only Vehicle that could top this (for the money) would be a Diesel version of the Durango (which shares most components and has a third row)...... Stay tuned , I will update in 6 months.

By SM CORRAL

on Dec/11/16 06:21 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Performance
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Value
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Great buy!

This is the second JEEP Laredo I have owned, however, the first Grand Cherokee. The ride is great and I am really enjoying the SUV as a car and an SUV. The interior and exterior are well designed, and I am pleased with the overall package. I am still learning how to use all of the features. I have the tow, safety, and off-road packages, as well as a sunroof. It is a great buy!

By Eric S

on Oct/03/16 12:07 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Value
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Great first month with Grand Cherokee

Loving it after just one month. Very high quality feel and gets lots of compliments for style.

By Michael

on Jul/26/16 08:13 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Performance
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Interior
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Value
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Great Bang for the Buck!

The Grand Cherokee is a good, solid SUV. It handles well and is fun to drive. It has good road manners and gives excellent feedback to the driver. It is a Jeep and rides a little stiffer than the competition but it is never an issue. The gas mileage is a little below the competitors but should not be a consideration when comparing SUVs.

By John Dangelo

on Mar/13/17 08:00 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee



My fifth one

It is the best value for your money ...... They just keep improving every year.

By Lisa J

on Jun/06/16 01:43 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Performance
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My 1st Jeep 75th Edition.. move outta my way Ford!

I love my JGC 75th Edition.. It's black with bronze... it is beautiful. My only complaint is the start/stop feature. I dislike it! I wish there was a way to disable it until I want it, not the other way around. If I had my druthers, I wish that LED lights came standard on this vehicle; Especially since it is a Special Edition.
Love the handling, ride and get up and go of this vehicle. It is definitely a head turner.

By Sheryl

on May/29/16 05:59 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Exterior Design
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Value
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2016 Grand Cherokee 75th Anniversary Edition

I've owned my Grand Cherokee 75th Anniversary Edition for 2 weeks and I LOVE it! I have never owned a jeep before- in fact I am comparing it to three Toyota's I have owned previously. The ride is smoother, cabin quieter, and gas mileage is equal to our 2011 RAV 4. I drive during the week mostly on the highway but do not find the EES annoying when in town. The Bluetooth sound quality is clear and easy for both parties to hear. I am happy with my purchase and have no buyers remorse. I hope to say I will be one of those dedicated Jeep owners that can brag about 200,000 miles and still be going strong.

By Jeff

on Oct/25/16 12:36 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
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Reliability
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Fun-to-Drive
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Comfort
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Value
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Never thought I would own a jeep

Was coming out of a 2010 Pathfinder and I liked it but the new ones? Not so much. As a an afterthought I looked at the Grand Cherokee Limited, test drove it and took a shot, the price was right. I have never been a jeep fan but, so far, after 2 months, I cannot find anything wrong with this car. Its comfortable, looks great, drives great. The technology package is awesome and the more I use the GPS the better I like it. Not sure what Jeep did to turn it around but its working. So far, it has been terrific

By Jeremy Bevans

on Sep/19/16 12:22 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


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Jeep has stepped it up

Honestly I had never considered a Jeep when I started my search, nor did I realize the following that Jeep brand has. I'm a young-ish guy, hit my early thirties and decided that I wanted to finally trade in the Murano SL I'd been driving for 7 years and upgrade to a moderate "luxury" vehicle as a reward to myself for hard work. I started with looking at the usual... BMW, Mercedes, Land Rover, etc. Then I decided to broaden my search to include the $35,000 - $45,000 range for new and used. That's when I came across the Jeep GC Overland and Summit models. As I looked over the features, every one of the features that I found so appealing of luxury vehicles was built into this thing. I'm a tech-person, so the touch screen, digital display in the drivers hub, adaptive cruise control, front and rear parking sensors, blind-spot warnings, reverse cross traffic warnings, ventilated / heated seats, powered lift gate... Seriously the list goes on... When I discovered all of these in a vehicle for at least $10,000 to $15000 less than the other brands I had looked at, I could no longer justify spending >$60,000 for the base model of stereotypical "luxury" brands. The test drive is what sealed the deal. Smooth with just the right amount of power. Love it. The only issue I've had in 2 months is a small rattle that was coming from a loose engine cradle mount of some sort. Took it back and they fixed it in a couple hours. I haven't joined the cult yet, but I can see why so many people stick with Jeep. I hope it holds up.

By Fern Andriano

on Mar/17/16 07:05 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

Love my 2016 Grand Cherokee Laredo!

I have only had the car for a couple of weeks, I find it to be very comfortable, easy to drive and pretty good on gas.
I am still getting use to the engine turn off/turn on at stop lights and stops but I am sure I will get use to it soon enough. There seems to be enough power for me.
Overall there is plenty of room for what I need from a vehicle and to me the styling is very sleek and strong looking at the same time, I get lots of complements on my new jeep.
I am looking forward to being content for many years to come.

By Danreyer@gmail.com

on Sep/25/16 12:31 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstarstar
Reliability
starstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstar
Exterior Design
starstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstar
Value
starstarstarstar

Diesel -

LOVE THE DIESEL. If you have ever driven a modern diesel you know what I am talking about. I purchased a 2016 Limited EcoDiesel in August and love it. Note that only the diesel comes with a factory 5yr 100,000 mile power train warranty. Gas models are less. Also not the engine does not shut down at traffic lights... Just know that maintenance costs are more ( i knew this going into the deal). Drove to the beach and got just over 32 mpgs.

By Michael Petrozello

on May/12/16 08:26 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar

Great vehicle

Very pleased, first JEEP after 50+ years of buying GM. Very well made, quiet, comfortable, powerful, good gas mileage, handles well, luxurious, very good looking, lots of bells and whistles....very pleased.

Now 7 months old - not in the shop for a single adjustment or issue.

By Michael Mangone

on Mar/11/16 10:14 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

MARCH TO THE SUMMIT

So I looked at about every SUV out there and anything that came close to the Summit in terms of the quality and quantity of features was significantly higher in price and also imported. The only other candidate I really liked was the Explorer and it really could have gone either way. The color combination of the Summit as well as the overall reputation of the Jeep brand was really what pushed it over the top. This one was the premium white with the sienna brown interior. I only wish that this vehicle came with the V8 option at less than extortionate pricing. The V6 pulls and runs really well but there is nothing like the grunt of the Hemi. That being said it wasn't worth another $5,500.00 being added to an already fairly significant sticker price. So far I absolutely love the vehicle and don't yet have one thousand miles on it. There is a long way to go.

By MDRRI

on Jun/21/16 06:10 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar

One month and 1100 miles into my '16 JGC

Can't comment on reliability because it's still new. However, the driving experience is fantastic. I traded a 2013 200 convertible with the 3.6-litre Pentastar. It's a sweet engine, and it's even better with the 8-speed transmission behind it. I'm averaging 20-21 MPG with short freeway runs and some around-town puttering. That's much better than I expected, and not much worse than the 200. I bought it from an out-of-state dealership and drove it 450 miles home from the showroom (averaged 25 MPG on that run with speeds between 65 and 70 MPH - great for a brand new engine). It's a fantastic road-trip car. Comfortable, nearly silent on the highway, firm and supportive front seats with plenty of leg room, and an overall feeling of confidence and stability. This thing has all the hallmarks of a luxury car. The 8.4 uConnect with Nav is easy to operate and the big screen makes changing settings easy. The voice recognition works well, too. Minor quibbles: I wish the wiper control was on a stalk on the right side of the steering column - a quick flick of the finger for a mist wipe is easier than a twist of the turn signal lever; I would like the steering wheel to telescope out further as I like to sit way back (I can still be comfortable, but I would be more comfortable with the steering wheel a bit closer). The base audio system is not bad, though I have ordered Focals from Crutchfield to upgrade the speakers. All said and done, this is a great vehicle - comfortable, solid-feeling, and reasonably economical considering its capabilities. I believe it holds its own as far as features, comfort, and roadability when compared to high-end SUVs costing thousands more, which makes it a bargain. What remains to be seen is how it holds up over time. So far, so good, but it's still brand new. If it turns out to be reliable I will keep it until the wheels fall off. I have owned Chrylser vehicles for many years and they've all been great, so I have hope for this one.

Update at two months and 3300 miles. MPG is up to 27 on road trips with the cruise control set at 75 and the AC cranking. Still averaging 21-22 puttering around suburbia. It seems the AC could be a little more powerful - my only complaint. Still loving my JGC!

By Andrew Holtgrieve

on Feb/03/16 10:15 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

Grand Cherokee Value!

Bought a '16, not a '15, because of similarity of vehicles, and better pricing and financing. My testament to the vehicle is that it replaces a nearly identical 2011 one we really enjoyed!

By BGF

on May/29/16 01:42 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstar
Fun-to-Drive
starstar
Comfort
starstar
Exterior Design
starstarstar
Performance
starstarstar
Interior
starstarstar

No flip rear glass ... No deal!

Corporate Eliminated the flip rear glass in '14 ... Deal breaker. Toyota 4Runner has the power rear glass! SUV ... U = utility. Dog owners use this feature EVERY DAY!!!

Reliability is still MIA. Currently own a 99 JGC ... Been following very closely long term USER reviews of each subsequent model release ... '14's QA was so bad, Chrysler fired their QA chief (who was subsequently picked up by Apple ... I can only imagine what's gonna happen to Apple QA).

Chrysler CUSTOMER SUPPORT gets a big fat 0.

Dealership shops are still a full month booked handling back logged '14 transitions and Electronic issues.

If you're still hellbent on purchasing a '16 JGC, make sure you get the lifetime maxcare warranty ... You'll thank me at the 70k mile (1C4RJFCT7DC646203!

By Sheryl

on May/02/16 09:29 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstar
Interior
starstarstarstarstar
Value
starstarstar

Great SUV - Not liking the Stop/Start function

I recently leased two Jeep Grand Cherokee Laredos, one 2015 that I loved so much that I also leased a 2016 to replace our second car. I had leather seats placed in both which are much more comfortable than the cloth seats. Both the 2015 and 2016 are identical with the exception of the gear shift and the stop/start functionality, and back up camera on the 2016 model. I previously owned at 2000 Grand Cherokee and was pleased to see that these models are larger, steadier and roomier than the one I had before. The ride is very smooth. Can't say enough about how happy I am with this vehicle. I am likely to buy this out at the end of the lease if I remain this satisfied. I gave teh Grand Cherokee an overall score of 4 based on the start/stop function. I really hate this function, especially in the stop and go traffic here in Florida. It starts as soon as I take my foot off of the brake but with that, it still takes a second for it to start and take off. Overall when running, the V6 engine has sufficient pickup for me. I also felt that the led lights should be standard on all models of Grand Cherokee at this price base.

By Anon

on May/21/16 09:54 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstarstar
Reliability
starstarstarstar
Fun-to-Drive
starstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

All Time Favorite Mid-Size SUV

The best mid-size SUV hands down. I've put a lot of miles on a 2014 Grand Cherokee and the 2016 is much improved. The power steering doesn't make that whirring noise (yet!), the shifter is SO much better than the previous electronic version, it's buttery smooth now.

My only criticisms of the Grand Cherokee so far:

The auto start/stop is not for everyone, there should be a way to disable it by default and not have to press the button on each start up. It's actually kind of safety hazard, I find myself making more rolling "California" stops so that I can avoid it from turning the engine off.

No Apple CarPlay support, would love to see this supported on all Uconnect versions.

They got rid of the dual exhaust, not a big deal but might be for some.

They moved the backseat hand handles from the top roof to the front sides, not sure this was a great move seeing as the Grand Cherokee is more of a luxury SUV than off-road where you might need the forward handles.

By Diana Seeh

on Nov/02/16 09:13 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
star
Reliability
star
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
star
Interior
starstarstarstarstar
Value
starstar

Scared to death Loosing Power while DRIVING!!

Brand New 75th Anniversary Grand Cherokee Loosing Power while driving on highway I70 East bound. I was going 75mph to 40mph in seconds. I only owned it for 2 days. Lost Power while driving it 4 times!!! I am scared to death of the vehicle. Bought it from Grand Junction Jeep. They will not do anything to make it right with me. Love the Cherokee but NOT this one. I am Driving my coffin......... Diana in Colorado

By Randy G.

on Jun/08/16 09:43 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

Compares nicely to more expensive competition

I did a lot of research and reviewed Mercedes, BMW, Volvo, Land Rover and Lexus online before narrowing things down to the Mercedes GLC and Jeep Grand Cherokee Summit due to number of factors including price, proximity to dealer, reviews, etc. My estimated budget was $50k. I test drove both cars and gave them both high marks. However, Jeep blew me away. It is a solid, quiet, well put together car with fit and finish as good as the Germans. While the Merc may have a slight edge on technology, ease of use goes to the Jeep. It is intuitive and requires little training to understand where all the controls are located. The Jeep is also a larger, more capable SUV than the Merc GLC which gives more flexibility. Value-wise, the Grand Cherokee Summit was several thousand less than the comparably equipped GLC and the dealer was willing to give me quite a bit more in trade than the Mercedes dealer.

After a few weeks of owning the Jeep, I continue to be a happy owner. The car runs great and the 6 cylinder engine provides even more power and response than my previous Lincoln MKX 8 cylinder while getting around 22 mpg combined. I am also greatly enjoying the Harmon Kardon sound system that comes in the Summit version. One of the best factory installed car stereos I've heard.

By Dave

on Apr/15/16 05:47 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstar
Interior
starstarstarstarstar
Value
starstarstar

I hate the start stop

I love every thing about this except the start stop function and that is my reasoning for the lower rating. It just is not working for me. It hesitates on start stop when you want to accelerate fast from the (A mode /Start /Stop Mode) into heavy traffic. The engine just can not start fast enough to react. The button to turn if off is deactivated on each start which is a problem. If I could turn it off forever I would have the perfect SUV. I was told everyone wanted this to save gas that is why they installed it. Well I like good gas mileage but lets be honest. Are you really buying this for gas mileage? Buy something else if you are if you are! It is a JEEP!

By Ettore Detorres

on Apr/19/16 08:34 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstarstar
Reliability
starstarstarstar
Fun-to-Drive
starstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

The car is great but

the only complaint would be the start stop engine technology. I prefer the motor not stop at every traffic light. so I have to push a defeat button every time I go out in the car. I can see where start/stop tech. will cause the battery to drain down especially at night with the headlights on and the air running etc. In florida especially with the temps high in the summer this is going to lead to problems. I think that this feature is on most new cars, my sister was complaining about it on her new Jaguar also. I think it is a bad idea unless you have an electric car. I am going to find out if this feature can be permanently defeated.

By Bob B

on Jul/01/16 10:23 AM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Build Quality
starstarstar
Reliability
star
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstar
Interior
starstarstarstarstar
Value
star

Complete loss of power. Nice when it runs.

Sitting on the side of the highway just an hour ago with no power and I haven't even received my payment book yet:( I really want to like this car, but sitting dangerously close to speeding traffic in the sweltering summer heat is really dulling my enthusiasm. When it runs, life is good. Life is hell when it doesn't.

On Edit: After two weeks at the dealership, the problem could not be found. The dealer gave us another new Grand Cherokee with the same options. Chrysler gave us an extended warranty on the replacement car. We are happy with the new Jeep. The old one is still out there and the problem was never diagnosed. The dealer is using it as his daily driver and being diligent in witnessing the problem first hand.

By Edmund K.

on Jun/25/16 11:29 PM (UTC)

Vehicle

2016 Jeep Grand Cherokee


Reliability
starstar
Fun-to-Drive
starstarstarstar
Comfort
starstar
Exterior Design
starstarstarstar
Performance
starstarstar
Interior
starstarstarstar
Value
starstarstarstar

Very disappointed

I had a Dodge Durango for a few years and since it was almost out of its extended warranty I figured get a new Jeep. What a mistake that was. After owning for only two weeks the car spent 11 days at a dealer for the following problems: Faulty paint on the spoiler, Extreme wind noise, clunk noise when going over speed bumps, clothing hanger loose & rattling. They repainted the spoiler, replaced the two front door rubber seals, a front & rear shocks were leaking so they replaced the front shock (rear shock is on extreme backorder, whatever that means because no one knows), replaced clothes hanger. Well, after 11 days at the dealer, the wind noise issue is not resolved as once I hit 50+ miles per hour, I can't hear anything inside the car and the clunk noise when going speed bumps is still there. I even made sure that the technician had driven over a bump to ensure the problem was actually the leaking shock. I'm not sure how he couldn't hear the clunk as it's as loud as it can be. So, now I have to go back to the dealer and leave my car for God knows how many more days there. Now the headrests on both seats have started rattling every time going over rough road. I haven't even made my first payment yet and I'm already disgusted with the car.

Update: took the vehicle back to the dealer. It sat there for another 5 days (now total of 16 days at dealer). Apparently it were the two front shocks leaking & not the rear, bad communication from the service adviser. They replaced the second front shock. Clunk noise is still there. Technician couldn't replicate the wind noise, so we took a ride and then he heard how loud it was and agreed it wasn't normal. Next step is to wait for a Chrysler representative to come out, test drive the car and do a cabin pressurizing test to see where the air is leaking from (I'm not sure how you can pressurize a cabin when there are so many vents located all over). This keeps getting better and better.

2nd Update: Vehicle back at the dealer. The clunk noise is still there. Took a ride with the technician and went over small bumps at about 5 miles per hour and you could hear the noise. His suggestion: driver over them slower!!!!!!!!!! I suggested maybe I should get out of the car & push it over the speed bump. After all aren't Jeeps suppose to be off-road vehicles and yet they can't handle a small shopping center speed bump. The wind noise still there, apparently the technician made the whole thing up about a Chrysler representative coming out and doing the whole pressurizing the cabin thing, because according to the service manger that never happens and Chrysler reps never come out. So, now I'm back in my cheap piece of junk, dirty loaner car for the 3rd time this month, crossing my fingers that they will actually fix these problems on a car that I paid well over $40k for.


CHECK FOR MOST COMMON PROBLEMS AND COMPLAINTS

Photos of 2016 Jeep Grand Cherokee


Exterior Images (12)

Vehicle Image


Interior Images (14)

Vehicle Image



2016 Jeep Grand Cherokee Problems Report:


  • 2016 Jeep Grand Cherokee Top 10 Complaints
  • 2016 Jeep Grand Cherokee Top 10 Issues
  • 2016 Jeep Grand Cherokee Top 10 Problems
  • 2016 Jeep Grand Cherokee Reviews
  • 2016 Jeep Grand Cherokee Defects

Simply click continue to view all reliability warnings





Is the 2016 Jeep Grand Cherokee Reliable?



CHECK FOR COMMON PROBLEMS

Exterior Dimensions

Exterior Dimensions

  • WHEELBASE
    114.8 Inches
  • OVERALL LENGTH
    189.8 Inches
  • WIDTH, MAX W/O MIRRORS
    84.8 Inches
  • OVERALL HEIGHT
    69.3 Inches
  • MIN GROUND CLEARANCE
    8.6 Inches
  • BASE CURB WEIGHT
    4754 pounds


Interior Dimensions

Interior Dimensions

  • Passenger Capacity
    5
  • Front Leg Room
    40.3 Inches
  • Front Shoulder Room
    58.7 Inches
  • Second Leg Room
    38.6 Inches
  • Second Shoulder Room
    58.0 Inches
  • Cargo Volume
    36.3 cubic feet


Transmission

Transmission

  • Transmission Type
    AUTOMATIC
  • Final Drive Ratio
    3.27 Inches
  • Driven Wheels
    rear wheel drive


Suspension

Suspension

  • Front Suspension Classification
    Independent
  • Rear Spring Type
    Coil Springs
  • Independent Suspension
    Four-wheel
  • Rear Suspension Classification
    Independent
  • Front Stabilizer Bar
    Yes
  • Front Spring Type
    Coil Springs
  • Rear Stabilizer Bar
    Yes


Wheels

Wheels

  • Tire Type
    All Season
  • Rear Tire Width
    265
  • Rear Tire Profile
    50



Safety

Safety

  • Tire Pressure Monitoring System:
    Yes
  • Head Airbags
    Front And Rear
  • Passenger Airbag Deactivation
    Occupant Sensing Deactivation
  • Side Airbags
    Dual Front
  • Knee Airbags
    Driver Only


Entertainment

Entertainment

  • Audio Controls On Steering Wheel
    Yes
  • Audio System Memory Feature
    Includes Audio System
  • Total Number Of Speakers
    19
  • Cd Player
    Single CD Player
  • Digital Audio Input
    Auxiliary Audio Input And USB With External Media Control
  • Radio
    AM/FM HD Radio
  • Watts
    825
  • Subwoofer
    1


Exterior

Exterior Features

  • Exterior Entry Lights
    Exterior Entry Lighting
  • Exterior Mirror Adjustment
    Power
  • Heated Exterior Mirrors
    Yes
  • Turn Signal Side Mirrors
    Turn Signal In Mirrors
  • Auto Dimming Side Mirrors
    Electrochromatic
  • Side Mirror Memory
    Includes Exterior Mirrors


Interior

Interior Features

  • Rear Heat
    Rear Ventilation Ducts
  • Air Filtration
    Interior Air Filtration
  • Front Air Conditioning Zones
    Dual
  • Front Air Conditioning
    Automatic Climate Control
  • Air Filtration
    Interior Air Filtration


Mechanical

Mechanical

  • Engine
    3.6L V6 Pentastar
  • Front Suspension
    independent
  • Rear Suspension
    independent
  • Fuel Capacity
    24.6 galons
  • Brake Drying
    Yes
  • Rear Brake Type
    Disc
  • Front Brake Type
    Ventilated Disc

Is the 2016 Jeep Grand Cherokee Reliable?



CHECK FOR COMMON PROBLEMS


True Market Value

Vehicle Image

edmunds The TMV® shows how much a car could be traded in for at the dealership. The TMV® price shown is always based on the style of the vehicle selected. Options and color adjustments are not taken into consideration. *

  • Trade In Price
    $33,252
  • Private Seller Price
    $35,344
  • Dealer Price
    $36,922
  • Original MSRP
    $47,090


2016 Jeep Grand Cherokee Problems Report:


  • 2016 Jeep Grand Cherokee Top 10 Complaints
  • 2016 Jeep Grand Cherokee Top 10 Issues
  • 2016 Jeep Grand Cherokee Top 10 Problems
  • 2016 Jeep Grand Cherokee Reviews
  • 2016 Jeep Grand Cherokee Defects

Simply click continue to view all reliability warnings





2016 Jeep Grand Cherokee JD Power

  • Among the best

  • Better than most

  • About average

  • The rest

INITIAL QUALITY STUDY

The Initial Quality Study (IQS) examines issues experienced within the first 90 days of new-vehicle ownership. This study measures car quality by analyzing problems reported in the mechanical quality and design of areas such as powertrain, body and interior, and features and accessories.


  • OVERALL QUALITY - MECHANICAL
  • POWERTRAIN QUALITY - MECHANICAL
  • BODY & INTERIOR QUALITY - MECHANICAL
  • FEATURES & ACCESSORIES QUALITY - MECHANICAL
  • OVERALL QUALITY - DESIGN
  • POWERTRAIN QUALITY - DESIGN
  • BODY & INTERIOR QUALITY - DESIGN
  • FEATURES & ACCESSORIES QUALITY - DESIGN

2016 Jeep Grand Cherokee Problems





2016 Jeep Grand Cherokee Features


Fuel Efficiency

  • CITY
    19 mpg
  • HIGHWAY
    26 mpg
  • EMISSIONS STANDARD
    Federal Tier 2 Bin 4
  • GREEN HOUSE GAS SCORE
    6
Vehicle Image



2016 Jeep Grand Cherokee Key Factors: Current Warranty

Warranty Terms Are Listed In Years/miles. Listed Details Represent Standard Offers. Programs May Vary By Model.


TYPE OF COVERAGE
REMAINING
  • BASIC
    3 years / 36,000 miles
    2 years
  • POWERTRAIN
    5 years / 100,000 miles
    4 years
  • CORROSION
    5 years / 100,000 miles
    4 years
  • ROADSIDE ASSISTANCE
    3 years / 36,000 miles
    2 years

2016 Jeep Grand Cherokee Key Factors

Data provided by Edmunds

Pros

  • Diverse engine lineup, including thrifty diesel V6
  • Upscale interior
  • Irrefutable off-road ability
  • Plenty of luxury and technology-oriented features
  • Outlandish SRT model.

Cons

  • Diesel engine is noisy at idle and low speeds.
  • Can get pricey


2016 Jeep Grand Cherokee True Cost Of Ownership

Data provided by Edmunds

The TCO® is the total five-year costs of owing a vehicle. Seven cost categories make up the TCO® (depreciation, insurance, financing, taxes & fees, fuel, maintenance and repairs), also take into account any applicable federal tax credit.

ITEMS YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 5 YEAR TOTAL
Insurance$1,155$1,195 $1,237$1,281 $1,325$6,193
Maintenance$260$837 $481$2,096 $1,352$5,026
Repairs$0$0 $202$479 $699$1,380
Taxes & Fees$4,216$277 $251$229 $209$5,182
Financing$1,414$1,121 $818$504 $180$4,037
Depreciation$9,901$3,964 $3,489$3,092 $2,773$23,219
Fuel$2,053$2,114 $2,178$2,243 $2,310$10,898
True Cost To Own ®$18,999$9,508 $8,656$9,924 $8,848$55,935

*Warranty’s Cover 75% Of Anticipated Maintenance And Repairs.

**Prices provided by Edmunds True Cost to Own® (TCO®)



2016 Jeep Grand Cherokee NHTSA Service Bulletins

Data provided by Edmunds

Date Complaint Filed: 11/13/2016

Component(s): VEHICLE SPEED CONTROL

Crash: YesFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Tl* the contact owned a 2016 jeep grand cherokee. the contact stated that the vehicle was parked inside a garage facing forward. while the brake pedal was depressed, the contact pushed the start button and the vehicle suddenly accelerated at approximately 30 mph into the front lawn. the vehicle struck a tree stump with the front passenger side wheel, went airborne approximately seven feet off the ground, and landed on the other end of the driveway. the vehicle kept accelerating and crashed into a building on the property. there were no injuries and a police report was not filed. the contact managed to switch the gear into park and stop the vehicle. the manufacturer was notified of the failure. the vehicle was destroyed and towed. the approximate failure mileage was 11,600.


Date Complaint Filed: 10/20/2016

Component(s): ENGINE

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Tl* the contact owns a 2016 jeep grand cherokee. the contact stated that the vehicle stalled without warning. the failure recurred several times. the vehicle was taken to the dealer, but the failure could not be duplicated. the manufacturer was not made aware of the failure. the failure mileage was unknown.


Date Complaint Filed: 10/26/2016

Component(s): ENGINE

Crash: YesFire: NoNumber of Injured: 1Number of Deaths: 0
Summary:

Tl* the contact owns a 2016 jeep grand cherokee. as the contact shifted into the drive position, the engine revved and accelerated uncontrollably. the contact was not able to control the vehicle and crashed into a building. the side air bags on the front driver's side deployed. a police report was filed. there were minor injuries that did not require medical attention. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 11,000.


Date Complaint Filed: 10/29/2016

Component(s): ELECTRICAL SYSTEM | STRUCTURE:BODY

Crash: YesFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Very disappointed in this how jeep (fca) has allowed a driver to back-up with the liftgate open, without a chime or other loud warning (similar to that when your doors are open. by accident i backed up after automatically closing the liftgate and assuming it was closed. the liftgate was not able to close and automatically re-opened without warning. i was in a parking garage and unfortunately the liftgate rubbed against the cieling of the garage, causing minor damage to the liftgate. it could have been much worse. i contacted jeep to log my complaint but was rebuffed and believe me, for their attitude in addressing a safety issue that should be corrected immediately, i will think twice about buying another jeep. no vehicle should be allowed to be backup with the liftgate open, and without a chime to alert the driver.


Date Complaint Filed: 11/10/2016

Component(s): SERVICE BRAKES

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Since car was purchased brand new in may 2016, the front brakes squeaked. took car back to dealer for repair at 5,000 miles dealer stated repair to brake was made. however, problem continues and happens all the time during stop and go traffic. took car back to dealer at 10,000 miles. dealer claims they could not duplicate noise and no repairs were made. however squeak occurs all the time during stop and go traffic. something is certainly wrong with the brakes.


Date Complaint Filed: 02/02/2016

Component(s): POWER TRAIN

Crash: NoFire: NoNumber of Injured: 1Number of Deaths: 0
Summary:

The electronic gear shifter in this vehicle went from park to rolling down a hill. i was parked and proceeded to exit the vehicle when it started rolling backwards. i jumped back into the vehicle and hit my right knee on the steering wheel and dash board. to avoid hitting the pedestrians behind my vehicle and hitting the vehicle directly behind me. no warning that the vehicle was not parked when the drivers door was open. i contacted chrysler regarding this faulty design and was issued a case.....updated 06/15/16 *bf


Date Complaint Filed: 02/28/2016

Component(s): AIR BAGS

Crash: YesFire: NoNumber of Injured: 1Number of Deaths: 0
Summary:

Tl* the contact rented a 2016 jeep grand cherokee. while driving approximately 5 mph, another vehicle crashed into the front passenger side of the contact's vehicle forcefully. the driver side air bags deployed and leaked a chemical substance onto the driver's clothing, which contacted the abdomen area and caused a severe burning sensation to the skin. the contact also sustained bruising to the right breast from the seat belt webbing. in addition, the entire abdomen area became swollen and the right lower side was more severely swollen. the contact's left wrist was broken and the left knee was swollen and bruised. the contact required medical attention and expressed concern of the potential health hazard of breathing the chemicals emitted from the air bags. a police report was filed. the vehicle was deemed destroyed and towed to an independent mechanic. the manufacturer was not notified of the failure. the approximate failure mileage was 2,200. the vin was unavailable.


Date Complaint Filed: 04/14/2016

Component(s): POWER TRAIN

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Takata recall brand new with only 800 miles. day one, shifting seemed odd. thought it needed break in time. stopped, the vehicle will almost lunge, making it feel like someone rear ended you. shifts hard up or down shifting - around 3rd gear. today, 20mph was running 3000 rpms and wouldn't shift. i pulled into parking lot and shut vehicle off and restarted. the tranny light was on and did not go off but the shifting was normal - which is not normal. afraid that i will be stuck in stop mode and get rear ended or the vehicle won't shift going on the highway and will cause an accident. doesn't matter what the temp is outside or temp of vehicle. shifting is a jerky motion. haven't made the first payment and already headed to dealer. i spoke with salesman and he said he is having same issues with his new jeep. it should be under warranty but i am not happy that i have a brand new vehicle and paid this much money for it and it already has issues - major if it is transmission.


Date Complaint Filed: 04/26/2016

Component(s): SERVICE BRAKES

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

The summit model is equipped with driving sensors that actuate the automatic braking. when backing out of my driveway which has a slight incline, the brake alarm goes off and the brakes suddenly engage. i had the 2015 model (fca replaced under lemon law) and the alert system never went off. (video available)


Date Complaint Filed: 04/16/2016

Component(s): ELECTRONIC STABILITY CONTROL | POWER TRAIN

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

New, just over 500 miles. parked overnight at the airport. when i started it when i returned from trip, system reports failure in electronic stability control and engine warning light is on. it would not go into gear, did not recognize it was in park, gear indicators flashing, car would not turn off and would not engage a gear. had to tow it to dealer, left it at dealer with motor still running overnight. dealer said they had a chrysler 300 show up the next day with the same problem. almost 2 weeks later it's still in the shop. i've only made one payment on it!


Date Complaint Filed: 04/28/2016

Component(s): ELECTRONIC STABILITY CONTROL | POWER TRAIN

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

This is a follow on to a complaint filed a few weeks ago. i came home from a business trip on 4/5/2016. i started the jeep in the daily garage at bwi and warning lights came on for the stability control and engine. the gear indicators (p, n, d, etc.) were flashing and it did not recognize what gear it was in. it would not engage a gear, and would not turn off the engine. i had it towed to the dealer and left it overnight still running. the dealer finally got it turned off by pulling a sensor on the fuel pump. as of today, 4/28, it is still in the shop. they had replaced the valve tub but it did not fix the problem. they are now planning to replace the entire transmission, supposedly in the next few days, but as of today jeep has not been able to explain exactly what's wrong with it. it had just over 500 miles on it when it failed, brand new, and has now been in the shop longer than i've owned it.


Date Complaint Filed: 05/04/2016

Component(s): VISIBILITY/WIPER

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

I ordered this jeep from chrysler it came in with white stitching on a black dash i had a concern about it when test driving the dealer told me they could fix it so i purchased it i have returned the jeep multiple time back to the dealer and they can not fix it the glare is so bad off of the stitching when driving it in the daylight i get a head ache over it i have contacted the dodge srt grop and they can not find a fix for it they wont change the dash they recommend not to dye the stitching due to the air bag being stitched together with the white stitching at this point i want to turn the jeep back in sense 2008 i have purchased over 100 new dodges i currently own 11 srt vehicles jay leno only owns 2 and i'm sure they would fix his if need to be i do not redmond buying one of these $76000 jeeps they wont stand behind it if you do not like it i have had this jeep at multiple dealerships and they have no answer for the situation. it is a huge safty issue thay can not fixxx......


Date Complaint Filed: 06/05/2016

Component(s): ELECTRICAL SYSTEM

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Tl* the contact owns a 2016 jeep grand cherokee. the contact stated that the vehicle stalled without warning. the contact had to quickly maneuver the vehicle and made several attempts to get it to restart. the vehicle was taken to the dealer for further inspection, but the dealer did not supply an invoice of what was repaired. a mechanic indicated that the vehicle may need a software update. the contact was uncertain if the dealer's remedy would provide a permanent repair solution. the approximate failure mileage was 3,000.


Date Complaint Filed: 06/22/2016

Component(s): POWER TRAIN | SERVICE BRAKES

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Tl* the contact owns a 2016 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v249000 (power train, service brakes, hydraulic); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.


Date Complaint Filed: 06/22/2016

Component(s): SERVICE BRAKES

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Tl* the contact owns a 2016 jeep grand cherokee. while driving 10 mph and depressing the brake pedal, the brakes made a squeaking noise. the vehicle was taken to the dealer where it was diagnosed that the driver side caliper failed and needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign numbers: 16v249000 (power train, service brakes, hydraulic) and 16v168000 (service brakes, hydraulic). the parts needed for the repair were not available. the manufacturer was made aware of the failure. the approximate failure mileage was 7,039. parts distribution disconnect.


Date Complaint Filed: 06/20/2016

Component(s): POWER TRAIN | SERVICE BRAKES

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Tl* the contact owns a 2016 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v249000 (power train, service brakes, hydraulic) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.


Date Complaint Filed: 06/27/2016

Component(s): POWER TRAIN | SERVICE BRAKES

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Tl* the contact owns a 2016 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v249000 (power train, service brakes, hydraulic); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.


Date Complaint Filed: 06/20/2016

Component(s): POWER TRAIN | SERVICE BRAKES | VEHICLE SPEED CONTROL

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Tl* the contact owns a 2016 jeep grand cherokee. the contact stated that while attempting to accelerate from a stop light, the vehicle failed to move without warning. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v249000 (power train, service brakes, hydraulic) and stated that the parts for the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 33,000. part distribution disconnect.


Date Complaint Filed: 06/29/2016

Component(s): UNKNOWN OR OTHER

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

I purchased a new jeep cherokee summit vin # [xxx] , be advised the car cannot be registered, and is in recall . the dealership stopped returning phone calls ,and cannot be reached . i believe there is some type of fraud ongoing, if this cannot be rectified immediately , i am left with no other recourse than to notify the police , and get my attorney's involved. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr


Date Complaint Filed: 07/14/2016

Component(s): VEHICLE SPEED CONTROL

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

The vehicle lost all acceleration...on a highway...in a tunnel...surrounded by large trucks. the vehicle coasted out of the tunnel and made it to the nearest siding. no buttons were pushed and the controls where not touched. both hands were on the wheel during the trip through the tunnel. once pulled over, it was discovered that the engine was on, but did not respond to the pedal. turning off and restarting the vehicle allowed the pedal to function again. this was purchased brand new only two and half weeks prior. this vehicle was brought to two dealers and has been with them for the past two weeks. the problem can not be diagnosed, so no repair was completed by chrysler. i expect this dangerous event to reoccur. i do not feel safe in this particular vehicle and will not drive it. chrysler has only offered words of consolation.






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Brand New 2016 Jeep Grand Cherokee Has Been Having Problems Since The 2nd Week We Bought It. Started With Hesitating Then Stalling. No Help From The Dealer Because It Doesn't Show Up On The Computer. Very Frustrated. 19-Sep-2017
My Vehicle Will Not Go Into Drive After Battery Died 19-Sep-2017
None Of The Controls Are Operable Ie: Volume Control, Air Condition Temp Etc Fromthe Controls Panel On The Dash 19-Sep-2017
Would Not Go Into Park..p Was Flashing..engine Would Die 19-Sep-2017
Brand New Jeep Grand Cherokee Limited Edition In 75 Years Full Option Why The Sylincers Has White Smoke With Little Noise In Ac And Engine And Smoke Has Smell? 19-Sep-2017
Transmission Downshifting Hard In Lower Gears. Also Experiencing Brake Fade 19-Sep-2017
My Jeep Grand Cherokee 2016 6000 Miles Has Problem With Transmission Which Rapidly Shifted To Low Gear During The Driving. That Happened Number Of Times And Only Way I Found To Shift To Neutral And Back To Drive. Most Likely This Is Computers Problem Not 19-Sep-2017
Would You Buy A Jeep? 12-May-2017
Transmission Jerks When Coming To A Stop 14-May-2017
Checking Trans Fluid 14-May-2017
Diesel Engine Concerns 15-May-2017
Trans Problems 15-May-2017
Complaints Of Flipping 17-May-2017
Transmission 18-May-2017
Squeaky Seats 19-May-2017
Which Kind Of Gas That I Have To Use It , Be Known That I Live In Egypt (cairo) 20-May-2017
Bluetooth Hung Up....can't Disconnect My Phone 21-May-2017
2016 JGC Seems To Hesitate When Shifting From First To Second Speed Seems Only In Am Happens Only Two Or Three Then Runs Correcting Been Back To Dealer Two Times They Claim Nothing Wrong. 22-May-2017
I Am Having Trouble With My Driver Side Windshield Wiper. The Original Set That Came On It Wiped Great But Left A Film On The Windshield Causing A Glare Especially At Night. I Have Put Two Other Brands On It And Both On The Driver Side Will Wipe Clear Going Up But Miss Coming Down Which Makes It Impossible To See.. The Passenger Side Is Fine..not Very Happy With My Jeep 23-May-2017






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