Having electrical issue
I am having an issue when placing a call using hands free the person on the other end is hearing tapping. I took it in for servicing 5 days in with no call from the service department I go to the service department they tell me that tech support has a ticket and waiting for a resolve. Offered for me to take the vehicle for the weekend and bring it back on Monday if they hear from tech support from gm. My husband I decided to leave it till Monday in case tech support called. Monday 8 days later I go to service department they tell me they have been having electrical issues the car needs a full rewire waiting for a gm tech from out of state to put my car back together because the wires where not as the diagram showed when tech support walked them through. Wed 9 days later because the car was in pieces as I was told I then asked if I may see my car they kept changing the subject. I then asked to exchange the car as it is brand new and is already having issues. The owner of the Chevrolet dealership said yes it is something we can look into and then I was a little unsure if my finance company would agree to the switch so I asked to wait. I contacted my lender and they agreed I could so my husband and i returned. At which time the owner agreed and sent us to look at another vehicle of the same value. When we returned my husband had to use the rest room and the owner then explained I couldnt and he would have his used car man give me a value for a trade and would call me Thursday morning along with my salesman. Who had been on a vacation with a set of numbers to work with. Thursday I did not hear from anyone until 4:58 PM with a voicemail stating they had fixed the problem by placing a new sterio in the vehicle. I picked it up today Friday 10 days later I did not leave the parking lot and and placed a call to see if the issue had been resolved it had not I had the person record it from there end and text the file to me. Then I place another call to my father in law cell left my phone in the car and took his inside to show them the sound they said they could not replicate Wednesday after placing a new sterio. I then killed the car and used my phone on just accessory with the engine off. The sound was still present. I then disconnected all bluetooth devices called onstar baught 60 minutes of hands free calling for the vehicle meaning not using blue tooth device and placed a call and still got the same results. The service department rep said he would call me later today to set an appointment for Monday to bring it in again. I did not recieve a call from him so I contacted the department myself and the lady set me up and appointment at 3:35 PM Thursday. Apparently because I gave them a hard time about my vehicle when I purchased brand new and with only 5 miles and am paying 39,999.99 for it I'm not suppose to be upset nor am I to ask about it or ask to be placed in one that doesnt already have issues. I do not recoments buying the 2019 Camaro 4 cylinder if your going to purchase a Camaro go for the best the 2ss. If it is going to have problems your want everything on it for the buck. It's not much more and you will just be kicking yourself in the butt and dealing with service department just isnt worth the hassle.