The 2020 Chrysler Pacifica lasts around 200,000 miles with some relatively minor coolant sensor and check engine light issues reported. At $24,350 to $35,250, it’s a decent value for a minivan with an upscale interior.
Is the 2020 Chrysler Pacifica a Good Used Minivan?
- Overall Rating 8/10 – 2020 is a good year for the Chrysler Pacifica since it offers a lot of luxury paired with practicality. Owner reviews praise the smooth suspension, spacious cabin, along with the low ownership costs.
- Interior, Comfort & Cargo 9/10 – Interior materials are luxurious for a minivan, the seats are comfortable on longer trips, cargo space is also great for its size.
- Reliability 8/10 – There are no widespread complaints on the 2020 Pacifica. Avoid models from 2017–2018 since they have transmission failures, while models from 2019–2022 are more reliable.
- Performance 7/10 – Performance is better than some other minivans with the all-wheel drive system, although it’s not very fun to drive.
- Safety 8/10 – The 2020 Pacifica is a safe minivan earning a perfect 5-star rating in government crash tests. There’s a standard rearview camera along with blind spot monitoring. Optional upgrades include adaptive cruise control, as well as automatic emergency braking.
- Gas Mileage 7/10 – Fuel economy is okay at up to 22 MPG, giving 418 miles of range out of the 19 gallon tank. Gas costs are $40 cheaper than average at $187 per month.
- Value 7/10 – The 2020 Chrysler Pacifica is cheaper than some other vans, although rapid depreciation lowers its overall value score.
Positive Owner Reviews
Negative Owner Reviews
What Do Critics Say About the Chrysler Pacifica?
- Consumer Reports says the 2020 Chrysler Pacifica is a great competitor to the popular minivans from Honda and Toyota with good owner satisfaction scores.
- Edmunds rates the Pacifica at 3.6/5, praising the upscale interior materials for a minivan, but doesn’t like the clunky transmission.
- Kelley Blue Book users give the Pacifica a 4.3/5, enjoying the comfortable spacious cabin, but owners don’t like how expensive the safety technology is.
What Common Problems Does the 2020 Chrysler Pacifica Have?
Common problems found on the 2020 Chrysler Pacifica include coolant sensor issues, a check engine light, along with a frozen stereo system. Overall, these problems are similar in severity to other minivans, leading to average repair bills as the Pacifica ages.
Coolant sensor issues are the most widespread complaint from Pacifica owners in the first 10,000 miles. The sensor simply wears out quickly, which can lead to the van going into limp mode since it cannot monitor the temperature. Replacing the sensor is usually done under warranty on newer vans, while it’s around $300 out of warranty.
A check engine light is another issue reported by some Pacifica owners in the first 30,000 miles. The most common reason a check engine light will turn on is if there’s a problem with the gas filler flap getting stuck open. Repairing the issue costs around $50, depending on local labor rates. If you get a check engine light, though, it’s always good to use an OBD-II scan tool to determine the source of the problem.
A frozen stereo system also shows up on some 2020 Pacifica models in the first 5,000 miles. There are some software updates available which improve the reliability. Most dealerships will install the software updates for free, while others charge around $50, depending on local labor rates.
There are two recalls on the 2020 Chrysler Pacifica, which is similar to other vans its age. The most serious recall is for the engine shutting down from an electrical short and Chrysler will update the power inverter module software for free on affected models. The other recall is for the rearview camera, which is also fixed by a software update.
How Long Will the 2020 Chrysler Pacifica Last?
A well-maintained 2020 Chrysler Pacifica can last around 200,000 miles, which is about 100,000 miles less than the long-lasting Toyota Sienna. Regular annual maintenance costs are similar to other vans according to data provided by Repair Pal, at $450 per year.
As a used 2020 Chrysler Pacifica reaches 100,000 miles, and depending on the vehicle history, owners should be prepared to replace the PCV valve for $75, valve cover gasket costing $350, along with the radiator fan assembly which costs around $750.
How Is the Technology?
Entertainment technology is very good with a standard 7-inch touchscreen with Apple CarPlay and Android Auto connectivity. Optional upgrades include an 8.4-inch touchscreen, a more powerful stereo system, along with a rear seat entertainment system.
Safety technology is decent for a minivan offering standard features including:
- Blind spot monitoring
- Rearview camera
- Parking sensors
- Rear cross traffic alert
Optional advanced driver assistance features include:
- Forward collision warning
- Surround-view parking camera system
- Front and rear parking sensors
- Automatic parallel and perpendicular park assist
- Rain-sensing windshield wipers
- Forward automatic emergency braking
- Automatic high-beam headlights
- Lane departure warning
- Adaptive cruise control
Is the 2020 Chrysler Pacifica a Good Value?
Yes, the 2020 Chrysler Pacifica is a good value since it’s cheaper than some other minivans on the market while still offering a luxurious interior. The blue book fair purchase price ranges from $24,350 to $35,250, making it less than a Honda Odyssey or Toyota Sienna. When new, the price range was $34,045 to $44,795. Depreciation is worse than other vans, losing around 12% of its current value per year.
What are the Different Models of the Chrysler Pacifica?
There are four models of the 2020 Chrysler Pacifica offered, from the base Touring model all the way up to the more luxurious Limited. The Pacifica is also offered with standard front-wheel drive or optional all-wheel drive.
Touring is the entry-level model with:
- 17-Inch Alloy Wheels
- Cloth Upholstery
- Fog Lights
- Heated Mirrors
- Power Liftgate
- Keyless Entry and Ignition
- Remote Engine Start
- Tri-Zone Automatic Climate Control
- Second-Row In-Floor Storage Bins
- Auto-Dimming Rearview Mirror
- Stow ‘n Go Seats
- Active Noise Cancellation
- 7-Inch Touchscreen
Touring L is a step up, adding:
- Roof Rails
- Heated Front Seats
- Leather-Wrapped Steering Wheel
- Heated Steering Wheel
- Leather Upholstery
- Driver-Seat Memory Functions
- Window Shades For Second and Third Rows
Touring L Plus adds features such as:
- Upgraded Center Console
- Power-Adjustable Passenger Seat
- Heated Second Row Seats
- 115-Volt Household Power Outlet
- Rear Interior Ambient Lighting
- Wi-Fi Hotspot
- 4-Inch Touchscreen
- Rear Entertainment System With DVD/Blu-Ray Player
- 13-Speaker Alpine Audio System
Limited is the flagship model which has:
- 18-Inch Alloy Wheels
- Xenon Headlights
- LED Fog Lights
- Auto-Dimming Driver-Side Mirror
- Power Folding Mirrors
- Hands-Free Power Sliding Doors and Liftgate
- Premium Leather Upholstery
- Ventilated Front Seats
- Power Folding Third-Row
- Additional USB Ports
What Engines Come In the Chrysler Pacifica?
The engine found in the 2020 Chrysler Pacifica is a reasonably strong 3.6L V6 which makes 287 horsepower while getting up to 22 MPG. It comes standard with a nine-speed automatic transmission. Performance is good, taking 7.4 seconds to go from 0-60 MPH.
What Colors Does the Chrysler Pacifica Come In?
How Comfortable Is the Chrysler Pacifica?
The 2020 Chrysler Pacifica is a comfortable and spacious minivan, offering various features to enhance the driving experience. The interior is roomy with ample headroom, legroom, and shoulder room in all three rows of seats. The front seats are well-cushioned and supportive, with power-adjustable features that can be customized for personal comfort. The second-row seats can be adjusted and reclined, and the third-row seats are spacious enough to accommodate adults comfortably.
The Pacifica has a smooth and comfortable ride, thanks to its suspension system, which is designed to absorb bumps and uneven road surfaces. Additionally, the vehicle is equipped with noise-canceling technology that helps to reduce road and wind noise, resulting in a quieter cabin. The Pacifica also features a tri-zone automatic climate control system, enabling passengers in each row to adjust the temperature to their preferred level.
How Much Storage Space Does the Chrysler Pacifica Have?
The 2020 Chrysler Pacifica is a minivan with a spacious interior designed to accommodate both passengers and cargo. Regarding storage space, the Pacifica has a total of 140.5 cubic feet of cargo volume with all of the rear seats folded down.
Here is a breakdown of the Pacifica’s storage capacity by seating configuration:
- With all three rows of seats in place, the Pacifica has 32.3 cubic feet of cargo space.
- Folding down the third-row seats increases the cargo volume to 87.5 cubic feet.
- Folding down both the second and third rows of seats results in a maximum cargo volume of 140.5 cubic feet.
It’s worth noting that the Pacifica also has a lot of storage compartments throughout the cabin, including a large center console, storage bins under the floor, and various cubbies and pockets in the doors and dash.
What Are the Differences Between Years?
The first generation of the Chrysler Pacifica was introduced for the 2017 model year.
2017: First model year for the Chrysler Pacifica, which replaces the outgoing Town & Country with new styling, technology, and engines.
2018: New entry-level L model, standard Apple CarPlay and Android Auto, upgraded 8.4-inch touchscreen with Uconnect software.
2019: No major changes.
2020: All-wheel drive available as an optional upgrade, small interior styling changes.
2021: Minor exterior styling changes, more standard driver safety features, wireless Apple CarPlay added.
2022: Amazon Fire TV available for the rear-seat entertainment system.
How Does the Chrysler Pacifica Compare to the Competition?
The 2020 Chrysler Pacifica is a very nice minivan offering a lot of luxury for the money, paired with some of the latest technology compared to some of the competition.
The Toyota Sienna is another minivan which is available for around $4,000 more. Standard safety technology is better in the Toyota Sienna, while the Chrysler Pacifica offers a more luxurious interior for the cost. We recommend the Toyota Sienna since it’s the longest lasting minivan on the market.
The Honda Odyssey is a competitor available for about $2,500 more. Steering is more responsive in the Honda Odyssey, while the Chrysler Pacifica offers a much nicer interior with better seats. We recommend the Honda Odyssey since long-term reliability ratings are better, although both are good vans for the 2020 model year.