Safety Features by Model

SE Hybrid $25,200

Kelley Blue Book® Fair Market Range
  • AdvanceTrac w/Roll Stability Control
  • Electronic traction control
  • Emergency brake assist
  • Dual stage front airbags
  • Front side airbags
  • Front/rear side-curtain airbags
  • Driver knee airbag
  • Smart occupant sensing airbags
  • MyKey system -inc: top speed limiter, audio volume limiter, early low fuel warning, programmable sound chimes, Beltminder w/audio mute
  • SOS Post-Crash Alert
  • Shoulder belts for all seating positions -inc: front seat pretensioners & adjustable upper anchors
  • Child safety locks
  • Rear seat lower anchors & tethers for children (LATCH)
  • Tire pressure monitoring system

SE $25,200

MSRP
  • AdvanceTrac w/Roll Stability Control
  • Electronic traction control
  • Emergency brake assist
  • Dual stage front airbags
  • Front side airbags
  • Front/rear side-curtain airbags
  • Driver knee airbag
  • Smart occupant sensing airbags
  • MyKey system -inc: top speed limiter, audio volume limiter, early low fuel warning, programmable sound chimes, Beltminder w/audio mute
  • SOS Post-Crash Alert
  • Shoulder belts for all seating positions -inc: front seat pretensioners & adjustable upper anchors
  • Child safety locks
  • Rear seat lower anchors & tethers for children (LATCH)
  • Tire pressure monitoring system

SEL Hybrid $28,365

Kelley Blue Book® Fair Market Range
  • AdvanceTrac w/Roll Stability Control
  • Electronic traction control
  • Emergency brake assist
  • Dual stage front airbags
  • Front side airbags
  • Front/rear side-curtain airbags
  • Driver knee airbag
  • Smart occupant sensing airbags
  • MyKey system -inc: top speed limiter, audio volume limiter, early low fuel warning, programmable sound chimes, Beltminder w/audio mute
  • Reverse sensing system
  • SOS Post-Crash Alert
  • Shoulder belts for all seating positions -inc: front seat pretensioners & adjustable upper anchors
  • Child safety locks
  • Rear seat lower anchors & tethers for children (LATCH)
  • Tire pressure monitoring system

SEL $32,950

Kelley Blue Book® Fair Market Range
  • AdvanceTrac w/Roll Stability Control
  • Electronic traction control
  • Emergency brake assist
  • Dual stage front airbags
  • Front side airbags
  • Front/rear side-curtain airbags
  • Driver knee airbag
  • Smart occupant sensing airbags
  • MyKey system -inc: top speed limiter, audio volume limiter, early low fuel warning, programmable sound chimes, Beltminder w/audio mute
  • Reverse sensing system
  • Rear parking aid
  • SOS Post-Crash Alert
  • Shoulder belts for all seating positions -inc: front seat pretensioners & adjustable upper anchors
  • Child safety locks
  • Tire pressure monitoring system

IIHS Crash Test Ratings

Frontal Ratings Moderate Overlap

Tested vehicle: 2014 Ford C-Max Hybrid SE wagon

Overall
Head Neck
Chest
Left Leg
Right Leg
Kinematics
Structure

Frontal Ratings Small Overlap

Tested vehicle: 2014 Ford C-Max Hybrid SE wagon

Overall
Head Neck
Chest
Kinematics
Structure
Femur Pelvis
Foot Tibia

Front Crash Prevention Ratings

Overall
Not Available

Side Ratings

Tested vehicle: 2014 Ford C-Max Hybrid SE wagon

Overall
Structure
Side Airbag Configuration
Driver Head Neck
Driver Head Protection
Driver Torso
Driver Pelvis Leg
Passenger Head Neck
Passenger Head Protection
Passenger Torso
Passenger Pelvis Leg

Rear Ratings

Overall
Dynamic
Geometry

Rollover Ratings

Tested vehicle: 2014 Ford C-Max Hybrid SE wagon

Overall

Warranty

Basic Warranty

36 months / 36,000 miles

Drivetrain Warranty

60 months / 60,000 miles

Corrosion Perforation Warranty

60 months / Unlimited distance

Roadside Assistance Coverage

60 months / 60,000 miles

Certified Pre-Owned Warranty

Maximum Age/Mileage:

Less than 6 years old/less than 80,000 miles

Basic Warranty Terms

12 months/12,000 miles

Powertrain Warranty

7 years/100,000 miles

Dealer Certification Required

172-point inspection

Roadside Assistance

Yes

Deductible

May apply

Return/Exchange Policy

N/A

Out-of-Town Repair/Service

Yes

Free Service Loan

Rental allowance

Special Finance Terms

Yes

Transferability

Yes

Satellite Radio Subscription

3 months

Complimentary Service/Maintenance

No

Recalls

Electrical System , Equipment Oct 17, 2013
Report Receipt Date:
Oct 17, 2013
NHTSA Campaign:
13V475000
Summary:
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Consequence:
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Remedy:
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall is expected to begin at the end of October 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07
Air Bags May 7, 2014
Report Receipt Date:
May 7, 2014
NHTSA Campaign:
14V237000
Summary:
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Consequence:
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Remedy:
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall is expected to begin May 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Seats > Front Assembly > Recliner Apr 1, 2014
Report Receipt Date:
Apr 1, 2014
NHTSA Campaign:
14V164000
Summary:
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Consequence:
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Remedy:
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall is expected to begin around May 19, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Latches/locks/linkages Mar 7, 2013
Report Receipt Date:
Mar 7, 2013
NHTSA Campaign:
13V085000
Summary:
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Consequence:
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Remedy:
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Electrical System Dec 1, 2015
Report Receipt Date:
Dec 1, 2015
NHTSA Campaign:
15V813000
Summary:
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
Consequence:
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Remedy:
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Equipment Sep 10, 2018
Report Receipt Date:
Sep 10, 2018
NHTSA Campaign:
18V592000
Summary:
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Consequence:
An overheated cord can increase the risk of a fire.
Remedy:
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall is expected to begin September 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Air Bags Sep 25, 2014
Report Receipt Date:
Sep 25, 2014
NHTSA Campaign:
14V597000
Summary:
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Consequence:
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Remedy:
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. Owners will be sent an interim notification in mid-November 2014. A second notification will be sent when the remedy parts are available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Structure Jul 10, 2013
Report Receipt Date:
Jul 10, 2013
NHTSA Campaign:
13V303000
Summary:
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
Consequence:
In the event of a crash, an occupant could be at an increased risk of an injury.
Remedy:
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall is expected to begin August 19, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
Latches/locks/linkages Sep 6, 2016
Report Receipt Date:
Sep 6, 2016
NHTSA Campaign:
16V643000
Summary:
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.