Good and bad
Love the backup camera, heated seats, Sirius radio. Hate the door latch! Less than 3 years after new purchase, I went thru hell and high water to get the “door ajar” sensory fixed! Ford said the door latch was Not under warranty, even with my extended warranty and they wanted me to pay $800 to fix it, grrrrr! I called Ford and my warranty folks after I got NO help from my local dealer where it was purchased. Finally, Ford said they would fix the problem and I just had to pay the $100 deductible. They did NOT replace the door latch with a new part. They unstuck the latch and reinstalled the same one, grrrr! Now, I’m having the same identical issue and I purchased a brand new battery a month ago but my battery is being drained because of the crappy faulty door latch (driver door). My dealer wants $600 to fix the problem!! Grrrr! There was a lawsuit in process over the door latch for a recall but I think it was rejected/dismissed. Check online. Meanwhile, I’m stuck fighting with Ford again about their poor, inferior door latches! What are their engineers doing about this issue?? Because of the door latch issue, the interior lights stay on which drains the battery! I have needed several jump starts already——NOT a good thing! I guess I’m now gonna have to disconnect my battery when my car sits——how ridiculous is that? Until I get Ford to fix something THEIR engineers haven’t figured out yet!! The fact that the door latch was not included under the warranty tells me Ford KNEW it was a problem from the onset! Instead of doing the right thing for their customers and doing a recall or fixing all door latch issues, they are leaving their customers in the dark and making us pay big bucks to fix their engineers’ rotten design! Ugh!