2020 Jeep Cherokee Review: Small SUV With Improved Reliability From Earlier Years

Alex Showalter
Mar 9, 2023

The 2020 Jeep Cherokee lasts around 200,000 miles with some oil consumption and stereo system problems reported. At $19,300 to $29,500, it’s a decent value for a small SUV with a very good four-wheel drive system.

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likeFilled The Good
The stereo system has great technology, off-road capabilities are good and the interior materials are nicer than other small SUVs.
dislikeFilled The Bad
The base engine is weak for the Cherokee’s size, cargo space is limited and the handling is loose.

Is the 2020 Jeep Cherokee a Good Used SUV?

  • Overall Rating 7/10 – 2020 is a decent year for the Jeep Cherokee, although it’s not as good as some other small SUVs on the market. Owner reviews praise the low maintenance costs, smooth suspension, along with the quiet cabin.
  • Interior, Comfort & Cargo 7/10 – Interior materials are okay for an affordable SUV, the seats offer decent support, although cargo space is lower than the competition.
  • Reliability 8/10 – There are reliability improvements from earlier years on the 2020 Jeep Cherokee. Avoid models from 20142016, as well as 2019. 20202022 are better options.
  • Performance 7/10 – Performance is poor with the base engine while the upgraded engines are still not very exciting to drive.
  • Safety 8/10 – The 2020 Cherokee is safe, earning 4 out of 5 stars in government crash tests. There’s a standard rearview camera. Optional upgrades include automatic emergency braking, lane departure warning, along with park assist.
  • Gas Mileage 7/10 – Fuel economy is okay at up to 26 MPG, giving 410 miles of range out of the 15.8 gallon tank. Gas costs are $8 cheaper than average at $197 per month.
  • Value 7/10 – The 2020 Jeep Cherokee is cheaper than other small SUVs, although depreciation is also quicker than the competition.

Positive Owner Reviews

accountCircle Natalie B
2020 jeep Cherokee latitude. Love the CarPlay feature.
I love the jeep, it drives so smoothly and the CarPlay feature is fantastic. Half the time the map knows where I am going and shows me how to get there - even though I do not need the help. Also, I love the ability to have CarPlay read and answer my text messages for me so I never have to be a distracted driver. It has been a very nice perk of the car. Also the size is ideal, it is not too big and not too small. The seat and steering wheel warmers are fantastic features for the winter, especially because it gets very cold where I live.
accountCircle Tabitha S
Beautiful, smart and comfortable.
Beautiful design- the altitude has this black on black look that looks like a secret service car. Love the cold weather features, like my heated seats will automatically turn on when it is a certain temperature. I like the combination leather and cloth seats because they are never too hot and rarely cold but very spill proof. I will never own another vehicle that doesn't have the automatic lift on the trunk, that is amazing. The ride is quiet and the shocks on the car must be great because you never feel the road. The car is smart enough to tell you when you need services done so you never have to worry about that.
accountCircle Shelby R
2020 jeep Cherokee latitude plus.
I absolutely love this car. It has the automatic start and stop at right lights which really save gas in my area. I was concerned about it first, because I've never seen anything like it but it is really reliable. The car is very roomy and all the seats are very comfortable.
accountCircle Chelsea M
I love this vehicle! It has every feature!
I have had no problems with my vehicle! I love all the features it has! I love the heated seats and the heated steering wheel! It drives so smooth! It has so much room, and it has every possible feature you could ever think of! This vehicle just fits me so well!
accountCircle Alyssa L
Jeep Cherokee is my favorite car! Heated steering wheel stole my heart.
I love my jeep! It is great in all weathers, the size is perfect for me after having a sedan, very roomy backseat and trunk. The interior is beautiful and the technology is up to date with backup camera, CarPlay and Bluetooth. I have the winter option with heated seats and steering wheel and I will never again buy a car without it.
accountCircle Erin C
Jeep Cherokee: best part of 2020.
This vehicle is amazing. It is comfortable and smooth and a pleasure to drive. This vehicle has plenty of storage, cup holders, and a huge media center in the console. The backseat has air vents and the cargo space is excellent. Fabulous car, I highly recommend.
accountCircle Autumn G
The speakers in my jeep are fantastic.
I love it so much so far so good. No problems or issues. Purchased brand new and have yet to have to get an oil change. Gas mileage is great. The quality of my jeep is top notch. I love the auto start and the heated steering wheel for cold winter days.
accountCircle Ellie C
Driving pretty in my 2020 jeep.
I just recently started my jeep Cherokee Trailhawk lease. This is my first SUV and so far I have no complaints! I love the comfort of the leather seats and the spacious back seat bench. The controls on the dashboard are easy to use and offer additional safety features which is always a plus! The jeep drives very well and it is turning is smooth. I also like having a backup camera since I live in a city and parallel parking is a must. One thing that was important to me when finding a car was finding a car spacious enough for a doggo and my bike! I find it easy and comfortable to fit a bike in the back, and if I have other passengers with me, the trail attachment for my bike is easy to use and durable. The moon roof I have is just an added bonus! Makes the drive on sunny days even better!

Negative Owner Reviews

accountCircle Carol
Issues
The 2017 jeep Cherokee bought new, is a piece of c**p I have had issues since day 1
accountCircle bm
Prep and inspect vehicles before delivery
Wow picked up new from dealer immediately noticed drivers side vent had very little ar coming out with fan on hi i saw vent damper was stuck at service apt i was told this is a big job and had to leave it with no loaners available and i also mositure on inside of both h/lamp assemblies why wasn.t this car prepped by the dealer? Had 105 miles on it now i have to go back when a loaner will be available dealer cant take care of their customers leave them stranded-not good at all
accountCircle Patty Hapgood
Jeeps are a hunk of junk
Bought jeep cherokee on 6/1/20. As of today it has 640 miles. All dash lights are not working including camera.
accountCircle Chad picknell
Customer satisfaction should be but its not
No as we have had nothing but issues with the radio and heat defrost been lied to by Don johnson motors in cumberland poor service also have had the 2020 jeep in 5 or 6 times for this issue and its a Panasonic issue one time and a update the next I have owned dodge for 21 years and this is by far the worst purchase I have had and they keep saying they understand our frustration but I don't believe them one bit dodge has gone down hill
accountCircle Mark Stoddard
Don't even consider buying!!
Purchased a Brand New 2020 Jeep Latitude, I didn't even have it for 24 hrs and the screen froze up! It was winter so the heated seats came , the heated steering wheel came on, and the radio was on. Could not make any adjustments to the radio, nor could I turn the heated steering wheel and seat off . Took it back to the dealer and they had to order a new radio and swap it out. A bout a month later the Auto stop/start quit working and it threw an error code. I took it to the dealer and they stated they could not find a code. I drove it for about 2 weeks and the exact same thing happened, could not find an error code. Drove it for a couple more weeks and the Jeep totally shut down at a stop light, auto start/stop error code came on , open hood warning came on and it automatically applied the emergency brake. Then a warning came up stating that I needed to put the vehicle in park, turn off and restart. I did that and continued to the very next stop light, which was red. Same thing happened again. Took it to the dealer, same story, no code found. Dealer checked the start stop battery and said everything was good. Drove for a few weeks and start stop error code again!!!!!! Dealer replaced hood latch and Auto start/stop sensor. c**p!!!
accountCircle Sarah M
They jeep that is not roomy.
My jeep is not what I expected. The backseat is very small. The one problem it has is not enough room. It also does not have controls for the music on the wheel. It is reliable as far as gas mileage. I do like that the back seat can recliners. As far as features I have not noticed.
accountCircle Jasmine Y
Slow loud gas guzzler that you will want to get rid of almost immediately.
It takes way too much gas for the amount of city driving I do. It also does not accelerate quickly and often decreases speed while being driven on the freeway. It sounds like a lawnmower which can be difficult when you are trying to listen to music. Overall, I purchased it for the size but there are other more durable vehicles with better mpg and smoother driving.
accountCircle Jane scherr
Reliable?
I bought a 2020 Jeep Cherokee limited never again. When ever you step on the gas it goes clunk, like something is going to fall out under neath. Took it in it’s okay we test drove the other new cherokees and they do it to. Took it back again. Now it’s get in-line we have many of thes complaints. Really and then they wanted to give us bottom dollar to trade it back for a different vehicle it only had like 4000 miles on it and we already lost 12,000 for trade. Yet they had the best year in sales. Not happy.

What Do Critics Say About the Jeep Cherokee?

  • Consumer Reports says the 2020 Jeep Cherokee offers more creature comforts than earlier years, with average owner satisfaction scores.
  • Edmunds rates the Cherokee at 4.3/5, enjoying the great 8.4-inch touchscreen stereo system, but doesn’t like the smaller cargo capacity.
  • Kelley Blue Book users give the Cherokee a 3.9/5, praising the off-road capabilities, but owners don’t like the underpowered base engine.

What Common Problems Does the 2020 Jeep Cherokee Have?

Common problems found on the 2020 Jeep Cherokee include excessive oil consumption, the stereo system freezing up, along with some paint quality issues. Overall, these problems are similar to many other SUVs on the market, leading to average repair bills as they age.

Excessive oil consumption is the most widespread complaint from 2020 Cherokee owners in the first 15,000 miles. Usually, the oil consumption is normal. It’s a good idea to check oil levels regularly and top off the oil as needed. There are some relatively rare reports of piston rings failing, which are usually covered under warranty. Out of warranty they can cost over $800 to replace.

The stereo system freezing is another issue reported by Cherokee owners in the first 5,000 miles. There are software updates available which fix a lot of the stereo system bugs. Most dealerships will install the updates for free, while some charge around $50 to update the software.

Paint quality issues also show up on some 2020 Cherokee models. Owners report the paint starting to fade on flat surfaces like the hood and roof within the first 30,000 miles. The only way to fix the issues is by repainting the affected areas at a cost of around $1,000 per panel.

There are two recalls on the 2020 Jeep Cherokee, which is similar to other SUVs from the same year. The first recall is for the steering rack gears which may fail, Jeep will replace them on affected models for free. The other issue is with the rearview camera, which is fixed with a free software update.

How Long Will the 2020 Jeep Cherokee Last?

A well-maintained 2020 Jeep Cherokee can last around 200,000 miles, which is around 100,000 miles less than the long-lasting Toyota RAV4. Regular annual maintenance costs are slightly higher than other small SUVs, according to data provided by Repair Pal at $485 per year.

As a used 2020 Jeep Cherokee reaches 100,00 miles, and depending on the vehicle history, owners should be prepared to replace the vehicle speed sensor for $375, air bag clock spring costing $700, along with the distributor assembly which costs $500.

How Is the Technology?

Entertainment technology is very good with a standard 7-inch touchscreen with Apple CarPlay and Android Auto. Optional upgrades include a larger 8.4-inch touchscreen along with a more powerful stereo system.

Standard safety technology is basic, only offering a rearview camera and rear parking sensors.

Optional available driver assistance features include:

  • Automatic high-beam headlights
  • Adaptive cruise control
  • Automatic emergency braking
  • Parallel and perpendicular park assist
  • Rain-sensing windshield wipers
  • Forward collision warning
  • Lane departure warning

Is the 2020 Jeep Cherokee a Good Value?

Yes, the 2020 Jeep Cherokee is a good value for a compact SUV with some decent off-road capabilities. The blue book fair purchase price ranges from $19,300 to $29,500, making it less than a Honda CR-V or Mazda CX-5. When new, the price range was $25,840 to $38,495. Depreciation is worse than some other SUVs, losing about 12% of its current value per year.

What are the Different Models of the Jeep Cherokee?

There are five models of the 2020 Jeep Cherokee offered from the base Latitude, all the way up to the well-equipped Overland. There’s also an off-road focused Trailhawk model. It comes standard with front-wheel drive, while four-wheel drive is optional.

Latitude is the entry-level model with:

  • 17-Inch Wheels
  • Cloth Seats
  • LED Headlights
  • 60/40-Split Folding Rear Seats
  • Bluetooth
  • Two USB Ports
  • 7-Inch Touchscreen
  • Six-Speaker Audio System

Latitude Plus is a step up, adding:

  • Simulated Leather Seat Inserts
  • Leather-Wrapped Steering Wheel
  • Satellite Radio
  • Power-Adjustable Driver’s Seat

Limited is next in the lineup with:

  • Leather Upholstery
  • Heated Front Seats
  • Dual-Zone Climate Control
  • Power Liftgate
  • Auto-Dimming Rearview Mirror
  • Remote Start
  • Household Power Outlet
  • Heated Steering Wheel
  • 4-Inch Touchscreen
  • Nine-Speaker Audio System

Trailhawk is the off-road model which adds:

  • Advanced All-Wheel Drive System Active Drive II
  • Wider Wheels
  • All-Terrain Tires
  • Increased Ground Clearance
  • Off-Road Suspension
  • Locking Rear Differential
  • Jeep Active Drive Lock
  • Hill Ascent and Descent Control
  • Skid Plates
  • Unique Upholstery

Overland is the flagship model which has:

  • Body-Colored Exterior Trim
  • Sound-Deadening Windshield
  • Driver-Seat Memory Functions
  • Wood Interior Trim
  • Premium Leather Upholstery
  • Ventilated Front Seats
  • Heated Rear Seats
car
car
Latitude
180-271 HP 22-24 MPG
car
car
Lux
270-271 HP 23-26 MPG
car
Latitude Plus
180-271 HP 21-24 MPG
car
Altitude
180-271 HP 22-24 MPG
car
Trailhawk
270-271 HP 21-22 MPG
car
Trailhawk Elite
270-271 HP 21-22 MPG

What Engines Come In the Jeep Cherokee?

  • The base engine in the 2020 Jeep Cherokee is an average 2.4L 4-cylinder which makes 180 horsepower while getting up to 25 MPG. All of the engines come standard with a nine-speed automatic transmission.
  • An available upgrade is the stronger 2.0L turbocharged 4-cylinder, which produces 270 horsepower at up to 26 MPG. Performance is good, taking 6.2 seconds to go from 0-60 MPH.
  • Another option is the 3.2L V6 which generates 271 horsepower, which gets up to 23 MPG.

What Colors Does the Jeep Cherokee Come In?

How Comfortable Is the Jeep Cherokee?

The 2020 Jeep Cherokee is a comfortable small SUV, with a spacious and well-appointed interior and a smooth, quiet ride. However, comfort can vary depending on the specific model and trim level.

In terms of seating, the Cherokee offers comfortable and supportive front seats, with ample headroom and legroom. The rear seats are also spacious, with plenty of room for adult passengers. Higher trim levels may feature leather or premium cloth upholstery, as well as power-adjustable seats and heated and ventilated front seats for added comfort.

The Cherokee’s suspension system is designed to provide a smooth ride, absorbing bumps and rough terrain with ease. However, some reviewers have noted that the ride can be somewhat stiff on rough roads, particularly with the sportier suspension setups. Noise levels inside the Cherokee are generally low, with little road or wind noise penetrating the cabin. However, the Cherokee’s engine can be somewhat noisy under heavy acceleration.

How Much Storage Space Does the Jeep Cherokee Have?

In terms of cargo space, the Jeep Cherokee has 25.8 cubic feet of storage space behind the second row of seats, which can be expanded to a maximum of 54.7 cubic feet by folding down the rear seats which is less than some competitors.

As for interior storage space, the Jeep Cherokee has a center console with a storage bin and armrest, as well as various storage compartments throughout the cabin, including door pockets and cup holders. The Jeep Cherokee also has available features such as a cargo management system with a tonneau cover, a roadside assistance kit, and a roof rack to further enhance storage capacity.

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What Are the Differences Between Years?

The fifth generation of the Jeep Cherokee was first launched in 2014 after it was out of production.

2015: Rearview camera now standard on Latitude and Trailhawk models.

2016: Siri Eyes Free added to the stereo system.

2017: Standard Xenon headlights on all models above Sport, new Overland model launched.

2018: Latitude Plus model added to the lineup.

2019: New turbocharged 4-cylinder engine, upgraded stereo system, along with minor exterior styling changes.

2020: No major changes from earlier years.

2021: Latitude Lux edition available, more safety technology added on all models.

How Does the Jeep Cherokee Compare to the Competition?

The 2020 Jeep Cherokee is a nice small SUV offering a mix of luxury and off-road capabilities, although it is not as reliable as some of the competitors on the market.

The Jeep Grand Cherokee is a larger SUV offered by Jeep which costs about $6,000 more. Passenger room is better in the Jeep Grand Cherokee, while the Jeep Cherokee is easier to fit in large city parking lots. We recommend the Jeep Grand Cherokee if you need a more capable SUV, otherwise the Jeep Cherokee is a fine choice.

The Toyota RAV4 is another small SUV which costs about $3,500 more. Ownership costs are lower on the Toyota RAV4, while the Jeep Cherokee handles off-road terrain better with its higher suspension. We recommend the Toyota RAV4 since it’s a more reliable choice, although both are decent choices for 2020.

Ranks #10 Midsize SUV by Owners

1
car
4.83
2
car
4.82
10
car
4.56

Do Owners Recommend the Jeep Cherokee?

Owner Reviews

accountCircle Jacqueline K on June 23, 2021
Overall review 2020 jeep Cherokee latitude. 9/10 I would purchase again!
My 2020 jeep Cherokee latitude has been a great purchase! Very spacious backseat, accommodates car seats adequately and allows for the whole family to ride comfortably. The cargo/trunk space is decent size and with rear folding seats there's potential for added room when needed. My only concern is there is no spare tire. The vehicle came with an air pump which could come in handy, although I would personally prefer a spare tire for emergency purposes.
accountCircle Natalie L on June 20, 2021
The jeep Cherokee is so sleek and stylish!
I just recently purchased my 2020 jeep Cherokee altitude. As soon as I test drove this car I knew I would fall in love. Before I purchased this car I was driving a Honda CR-V which was nothing compared to my jeep Cherokee. The jeep Cherokee offers such a smooth and quiet ride and is great for taking on trips or even just to your local market. I am so glad I purchased this car because it will last such a long time and be a great car to take to college. My car is dark grey with black trim and black rims. I am obsessed with this color and it makes the car look for sleek and stylish. The cars air conditioning works wonderfully no matter the season. I love the leather/car seats so much better than just leather and it is a great feature to the car. I would recommend this car to anyone no matter the age and I cannot wait to have this car for as long as it lasts.
accountCircle Jade M on June 14, 2021
The jeep Cherokee is wonderful.
I do not have any. It is a great vehicle. The comfort is wonderful. It drives smoothly. There is a lot of trunk space. A lot of room in the back seat. It runs nice on gas. It does not cost as much as you would think to fill up the car. Enough room for car seats.
accountCircle Lauren T on June 13, 2021
It is very spacious. Perfect for a family of 4 or even dogs.
Performance: 1-10 10. Comfort: 1-10 10. Love the features but do not like the stopping of the car to save “gas” when it is at a complete stop. It can cause wrecks. It makes it very hard to pull out fast when needed and takes forever to restart the car.
accountCircle Kayla B on June 13, 2021
My 2020 jeep Cherokee is a highly reliable and ultra comfortable SUV.
My 2020 jeep Cherokee is amazing. It is very reliable and actually does really well on gas. The leather seats are very comfortable. When it is chilly outside I enjoy using the heated seats and heated steering wheel. This vehicle was recently taken on a long trip and it did great. The touch screen radio is easy to navigate through and all of your features are accessible on there as well.
accountCircle Rob F on June 6, 2021
Jeep Cherokee is a nice affordable vehicle.
Has many nice digital features. The heated seats are great. The control panel is easy to very accessible. The handling is somewhat stiff. The ride is not comfortable. The outside trim package is very appealing. The leather interior is very comfortable.
accountCircle Casie S on June 2, 2021
Excellent vehicle. Highly recommend!
I have only had this vehicle for approximately one month but it is great so far. It rides very nice and is a quiet drive. The seats are very comfortable and it has great pickup. I love the black badging and rims. The speaker system is awesome. Great car!
accountCircle Anq Z on May 31, 2021
Great car for mommy and baby.
It is a great all-wheel drive car. Has enough room for car seat and passenger in the front can sit comfortably. Cargo is large enough for a big stroller and still has enough room left for groceries and such. Definitely a great car for a mom and the baby. Has heated seats and heated steering wheel which is a great plus in new York's winter. Blind spot monitoring is also great feature when driving on highways. It has a remote start which is great if you have kids as car will get hot/cold prior to your family trip. Large touch screen is great if you are using it for navigation. It's also very user friendly.
accountCircle Jasmine R on May 29, 2021
Jeep Cherokee Trailhawk elite.
I am used to driving a 2015 Toyota corolla, so switching to the 2020 jeep Trailhawk elite was a pretty drastic change. I find that the acceleration on the jeep is slower than I am used to however it drives smoothly. I like that you can switch the car while driving into sport, snow, mud, rock, etc. The Trailhawk elite comes with seat and steering wheel warmers which is such a perk for cold Minnesota winters. It is extremely comfortable and much more spacious than my previous vehicle. Overall, I love my jeep Cherokee Trailhawk elite.
accountCircle Jennifer M on May 25, 2021
All wheel drive. SUV with a full length moonroof.
My jeep is beautiful. It drives great and has a lot of extras. I can't really think of anything I want it to have that it doesn't other than cooled seats. I wish it had better gas mileage but it is all wheel drive so I understand. The dash board and tack are super nice.
accountCircle Brit D on May 23, 2021
I absolutely love my jeep, wouldn't want anything else!
I have a jeep Cherokee. This is my deck going jeep vehicle and I love them. They run nice and smooth. They provide plenty of room that I need. I love how much easier car seats hook in with the Cherokee versus the patriot and my husband's truck. I cannot see myself not having a jeep!
accountCircle Madison B on May 21, 2021
Jeep Cherokee is a car for college kids. It is a great size.
It has really great gas mileage about 25 miles per gallon on the highway. Has leather seats and also has turbo so it can go fast as well. They have heated seats and steering wheel which really helps in the winter. It drives very nicely and it is really smooth. There is a sub in it as well so music sounds amazing in the car.
accountCircle Pam H on May 20, 2021
2020 jeep Trailhawk - sporty & spunky.
I love this vehicle and mostly because of the winter cold weather package. Heated seats and steering wheel plus automatic start. The jeep is very zippy and I like that about it on a v6. It is roomy and very nice looking. I also love the dashboard with the Sirius radio. I am still learning the bells & whistles, yet even the gas mileage is pretty awesome. The headlights are led which look super sporty also.
accountCircle Mark Stoddard on May 20, 2021
Don't even consider buying!!
Purchased a Brand New 2020 Jeep Latitude, I didn't even have it for 24 hrs and the screen froze up! It was winter so the heated seats came , the heated steering wheel came on, and the radio was on. Could not make any adjustments to the radio, nor could I turn the heated steering wheel and seat off . Took it back to the dealer and they had to order a new radio and swap it out. A bout a month later the Auto stop/start quit working and it threw an error code. I took it to the dealer and they stated they could not find a code. I drove it for about 2 weeks and the exact same thing happened, could not find an error code. Drove it for a couple more weeks and the Jeep totally shut down at a stop light, auto start/stop error code came on , open hood warning came on and it automatically applied the emergency brake. Then a warning came up stating that I needed to put the vehicle in park, turn off and restart. I did that and continued to the very next stop light, which was red. Same thing happened again. Took it to the dealer, same story, no code found. Dealer checked the start stop battery and said everything was good. Drove for a few weeks and start stop error code again!!!!!! Dealer replaced hood latch and Auto start/stop sensor. c**p!!!
accountCircle Patty Hapgood on May 20, 2021
Jeeps are a hunk of junk
Bought jeep cherokee on 6/1/20. As of today it has 640 miles. All dash lights are not working including camera.
accountCircle Tabitha S on May 17, 2021
Beautiful, smart and comfortable.
Beautiful design- the altitude has this black on black look that looks like a secret service car. Love the cold weather features, like my heated seats will automatically turn on when it is a certain temperature. I like the combination leather and cloth seats because they are never too hot and rarely cold but very spill proof. I will never own another vehicle that doesn't have the automatic lift on the trunk, that is amazing. The ride is quiet and the shocks on the car must be great because you never feel the road. The car is smart enough to tell you when you need services done so you never have to worry about that.
accountCircle Brittany S on May 17, 2021
It is a great sporty family fun car!
Comfortable, room for a family, great in wintery conditions, easy to drive, great gas mileage, heated seats, big trunk space, comfortable seats, good looking, great outdoorsy vehicle, pretty, fun, good for travel, enjoyable, eye catching, family friendly,
accountCircle Kristi T on May 9, 2021
New jeep-better on gas but lacking in other ways.
Does not have as much power as would like. The screen flashes off and on since bought it new. I am a jeep girl so do like the reliability of jeeps but this one seems cheaper made. The back hatch handle is cheap plastic and comes apart constantly and not much cargo space.
accountCircle Hope S on May 6, 2021
Awesome features in the 2020 jeep Cherokee.
Very comfortable. Wish it was more high tech such as the sensor that opens the hatch. Wish the passenger seat could electronically move. Awesome heated seats, touch screen radio, select terrain. Rides super smooth. 24 mpg. It also has a back up cam which is stellar.
accountCircle Mariana T on May 3, 2021
It is a compact car and had enough space!
The car is very comfortable is a medium car, have enough space, the rear camera it is high quality, but is ok, the car has not had any problems, the sound quality it is really good, and it connects automatically to my phone, the pedal have been working pretty good, I cannot complain about the car at all.
accountCircle Sammi W on April 25, 2021
Great mid-size vehicle for everyday driving.
This vehicle is very reliable. It drives very well and I haven't had any issues. It is a great size and has a lot of legroom in every seat. The trunk is also very big. I love the seat warmers and steering wheel warmer. They come in very handy in the winter time.
accountCircle Jane D on April 24, 2021
Great for family adventures!
The jeep Cherokee Trailhawk is an extremely comfortable and reliable vehicle. Our family enjoys adventuring, and this is the perfect vehicle to do so! There is plenty of room for the kids and for all of the needed gear for camping and hiking. We are very happy with our jeep!
accountCircle Jodi M on April 18, 2021
I absolutely love my jeep Cherokee!
Only issue I have had is my lane departure has a mind of its own sometimes but otherwise love the car! It drives nice, fully loaded with rear backup cam, plenty of storage, comfortable, roomy and great features! I will not own anything but a jeep ever again!
accountCircle Jasmyn M on April 16, 2021
2020 jeep Cherokee Trailhawk review.
Super comfortable and smooth drive! I love having the sport mode option as well as all of the other drive modes. Love the leather interior and stitching, overall it is a beautiful vehicle. Only thing I would say is I wished the car had better mileage per gallon of gas.
accountCircle Elexis M on April 16, 2021
Grand Cherokee owners, however, are younger, with a median age of 52 years.
The jeep is a really good car and I am going to tell you why it is a good car. The national highway traffic safety administration awards the 2020 jeep grand Cherokee 4wd an overall rating of 5 stars for crash safety, while the 2wd model receives a 4 star assessment due to its 3 star rollover resistance rating.
accountCircle Chad picknell on April 8, 2021
Customer satisfaction should be but its not
No as we have had nothing but issues with the radio and heat defrost been lied to by Don johnson motors in cumberland poor service also have had the 2020 jeep in 5 or 6 times for this issue and its a Panasonic issue one time and a update the next I have owned dodge for 21 years and this is by far the worst purchase I have had and they keep saying they understand our frustration but I don't believe them one bit dodge has gone down hill
accountCircle Greg N on April 7, 2021
The good and bad of my new jeep Cherokee.
The jeep Cherokee latitude plus edition is a great deal. We have heated front seats and steering wheel. I would rate the vehicle higher if it had better gas mileage and the a/c didn't break in the middle of the summer. Overall, I am happy with the jeep.
accountCircle Andrea V on April 6, 2021
Carplay are the best and the panoramic sunroof.
Vehicle is pretty reliable as of now. Really like the all the features and very good with the family of four. Everything fit the trunk as we need it to be. Gas is pretty good, short and long distances. Recommend this for family looking for spacious vehicle because it fits all things and great for kids target.
accountCircle Sarah M on April 3, 2021
They jeep that is not roomy.
My jeep is not what I expected. The backseat is very small. The one problem it has is not enough room. It also does not have controls for the music on the wheel. It is reliable as far as gas mileage. I do like that the back seat can recliners. As far as features I have not noticed.
accountCircle Lindsay G on March 28, 2021
This vehicle offers great features at the lowest level, still within my budget.
I have had no problems with my vehicle so far. It performs great. It is super reliable. It is very comfortable. It has great features, even at the lowest level. It is a great vehicle and I love it. The car runs well and so far, has not had any problems. I highly recommend.
accountCircle Claudio F on March 27, 2021
Jeep Cherokee limited 2020.
Great performance, great luxury, drives really well. Love the train and gendering as well as the all wheel drive. Do not like the cabin space it is a bit tight. Gas mileage could improve as well. Seems like you would probably get more for your money with another brand/make.
accountCircle Megan B on March 20, 2021
Oil eater/small interior!
The good is that it is a jeep and looks amazing as well as having all the features you want in a SUV. Vehicle with the 2.4l eats oil like I've never seen before, any water or windshield washer fluid that gets on windshield while driving funnels directly into window so you can never use wipers with window down. Other than that awesome vehicle.
accountCircle J Dennis on March 19, 2021
Safety
There are a lot of really nice things about my 2020 Trailhawk Elite. Some things I don't like are 1. The transmission shifts very hard and sometimes has acceleration issues. 2. The steering "sticks" when trying to keep in the lane which often leads to oversteering and a constant weaving from side to side when trying to keep the vehicle straight.
accountCircle Rachel M on March 15, 2021
Perfect car for the starter adult.
Sleek and upgraded jeep that handles off roading as well as on roading. Has the comforts that you want to look for such as touch screen, heated seats and steering wheel and android auto and apple play. Large trunk space with lots of storage. Great car for someone wanting room but also more of a compact style.
accountCircle Jennifer B on March 13, 2021
I love my jeep Cherokee!
I love it so much, it is spacious and fits a car seat nice. It also treks very well in the snow and is smooth sailing. It has the panoramic sunroof which makes it feel even bigger inside and I do not get car sick if I am sitting in the back. Like other cars.
accountCircle Christopher T on March 12, 2021
My 2020 jeep Cherokee limited.
I love my jeep Cherokee limited. From the remote start, to the heated seats, accessibility is top notch. The larger display allows for easy navigation through apple carplay, and makes for a real luxurious experience. I think my favorite feature of my jeep is the power liftgate! For someone like me who moves a lot of stuff, this makes life easy.
accountCircle Lisa B on March 10, 2021
It is faster and much easier to park it than my ram or minivan.
I love my jeep, I made the adjustment from driving minivan for 12 years to jeep, it was great move. It does have a bit less room, but it is great car to drive. I am so happy I got it. I made my nephew get one as well, he is also very happy with it.
accountCircle Leslie A on March 3, 2021
Smooth all terrain ride with convenient features.
I love how confident I feel driving it in michigan’s winters. Very satisfied with jeep! The interior is very convenient and the computer is updated with the newest technology. I love that the backup cam is so big and that it stops you when you are too close to an object.
accountCircle Briana C on March 2, 2021
I wouldn't say there are any interesting details in my car.
I love my jeep. It does great in the snow. I have not had any issues out of it. I bought it new. My favorite feature is the automatic start. Especially with the cold weather. It has leather seats. Heated steering wheel and front seats. It's not and comfortable.
accountCircle Jane Doe on February 26, 2021
Reliability
Bought a Jeep Cherokee North. It's a great vehicle except that it does work when it gets cold. It's been in the shop longer than I've owned it. "They're working on a software upgrade" is what I'm told but nothing about when it'll be fixed. I've had it back for about a week when it warmed up to above -20. Now that it's back in the -30s, it's back to being a useless vehicle. Very frustrating to say the least!!
accountCircle Leah M on February 23, 2021
Great features. Amazing mileage. Best jeep yet!
Automatic seats are comfortable, and durable. Love the smoothness of the drive, there is hardly any road noise. Excellent gas mileage, in city and on highway. Also love the space inside of the vehicle when the back seats are laid down. (used that space to take a nap once on a long drive!) All around a durable vehicle!!
accountCircle mac C on February 21, 2021
The best vehicles on the market today.
It has no problems because it has really low mileage and is covered by an exceptional warranty. Plus it is covered by the industry's best warranty which is 7 years or 100,000 miles. It is by far the best vehicle I have ever owned and I got an exceptional price as well.
accountCircle Nancy S on February 13, 2021
This vehicle is very attractive and is perfect size for a small family.
Nice small SUV no problems mechanically but it is brand new. Car has all the features that are included in high level SUV the price for this vehicle is good for the value I feel very safe and comfortable on long and my errands, great storage nice back up camera and automatic back hitch closure.
accountCircle maniyah S on February 10, 2021
My vehicle is grey and it has black sport wheels, and the windows are tinted.
My vehicle is very fast and spontaneous, it holds a lot of gas and it gives a lot of miles. It is very nice to be in. The seats are heated, so it is very good for a cold winter day. Or just a cold day. It gives you sensors for when a car is too close or when you are too close to something. It is very reliable to get you one place to another. It comes with a nice smell that actually sticks around for a long time. I have had this car for a while and it still smells like new car.
accountCircle Shandiece S on February 9, 2021
The spacious gas saver would be a great title.
It is an extremely smooth ride for an SUV with off road and towing capabilities as mine does. Its crisp and sleek design makes it an eye catcher and that is my favorite feature about it. It is spacious for my growing teenagers and that was an important factor when choosing this particular model.
accountCircle Al B on January 30, 2021
Stylish and efficient and comfortable.
The jeep Cherokee limited is extremely reliable and has many advanced features including touch screen, car play, voice control, heated seats and steering wheel, and multiple USB outlets. You can scroll through the details of what condition your car is in while driving and even see what your tire pressure is and when you will need an oil change. It has leather seats and is extremely comfortable with a lot of room in the front and back seats. So far, I have not had any problems.
accountCircle Karin R on January 21, 2021
The car has very comfortable seating.
Very comfortable and fun to drive. It feels very sturdy and I am not afraid of driving this coming winter. With the 4 wheel drive I am not concerned about navigating Wisconsin's bumpy roads. The front seats are very comfortable. My only complaint is that a lot of water gets trapped in the hatch frame when I go through a car wash. No water gets inside the vehicle but I always make sure you wipe down the hatch frame after every wash.
accountCircle Nicole K on January 21, 2021
Comfort, luxury and safety.
I love every single thing about my jeep. For starters, the way it drives is very smooth. It feels so safe and it is a very practical car for everyone of all ages and types of people. The seats themselves are very comfortable. Size wise, it is not too big but it is not small at all. It is the perfect size for everyday and to travel far.
accountCircle Eric on January 19, 2021
Trading in my 2016 trail hawk for a 2021
My 2016 trail hawk was awesome never let us down even in the back country over 100,000 Km no real issues never had any major problems only had to do regular maintenance and just replaced the tires from factory oil changes on the cpu time frame only had to do front and rear brakes one time got me out of everything I needed it to highly recommend the trail hawk modelaccept for the sun roof had leak issues that couldn’t be resolved on my 2016 getting a letter with the new one that if I have issues that the dealership will solve it
accountCircle Aniya C on January 18, 2021
Small SUV with a large feeling!
I love the space that the jeep provides. It is small enough that it is easy to park, yet large enough for myself, boyfriend, baby car seat and large dog. It is great in the winter and the heated steering wheel is an added bonus when it is cold outside!
avatar Alex Showalter
Alex is an automotive enthusiast with over 15 years of experience in the used car market. He brings a wealth of knowledge to Vehicle History as our Staff Writer and has written hundreds of used car reviews helping buyers make informed purchasing decisions. He is a member of the Automotive Press Association, and keeps up-to-date on the latest changes in the industry. Over the years, he has driven hundreds of cars, working on many of them. His mechanical experience evolved from modifying off-road trucks as a teen to focusing on automotive electrical systems as he got older. He now specializes in reviewing used cars as an automotive journalist. Some of his favorite brands are Toyota and BMW. The Toyota Land Cruiser is one of his favorite vehicles of all time since they’re built to last forever and can go anywhere. One of his current cars is a Lexus LX570, built on the same platform as the 200-series Land Cruiser, but it’s a better value in the used market.