2016 Kia Sorento Review: Midsize SUV Buyers Should Avoid With Widespread Engine Failures

Alex Showalter
Oct 29, 2022

The 2016 Kia Sorento only lasts around 150,000 miles with serious engine failures and transmission problems. At $13,800 to $18,425, it’s cheap, but not worth the money when you’ll spend a small fortune to keep it running.

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likeFilled The Good
Interior materials are more luxurious than other midsize SUVs, the V6 engine is smooth to accelerate and there are a lot of advanced safety features available.
dislikeFilled The Bad
Many expensive problems show up as it ages, rear visibility is terrible with the large pillars and the third row is very cramped for taller adults.

Is the 2016 Kia Sorento a Good Used SUV?

  • Overall Rating 6/10 – 2016 is a bad year for the Kia Sorento since there are still serious problems, giving it a low overall rating. Owner reviews complain about warranty issues, engine failures, and even some electrical problems.
  • Interior, Comfort & Cargo 8/10 – Interior materials are nicer than a lot of other SUVs, the seats offer good comfort on long trips, however, cargo space is worse than average.
  • Reliability 4/10 – Engine failures are still common on the 2016 Kia Sorento. Avoid models from 2011-2016, which all have problems. Newer 20172022 models offer better long-term reliability ratings.
  • Performance 7/10 – Performance is weak from both of the 4-cylinder engine options, while the V6 is reasonably quick for an SUV of its size.
  • Safety 8/10 – The 2016 Sorento is safe, earning a perfect 5-star rating in government crash tests. Optional upgrades include a rearview camera, blind spot monitoring, lane departure warning, along with collision warning systems.
  • Gas Mileage 8/10 – Fuel economy is great, at up to 24 MPG, giving 450 miles of range from the 18.8 gallon tank. Gas costs are $32 cheaper than average, at $227 per month.
  • Value 6/10 – Expensive mechanical problems and rapid depreciation make the 2016 Sorento a bad long-term value proposition.

Positive Owner Reviews

accountCircle Rick S
Great ride for folks, in their sixties and seventies for the easy in and out.
We love our Sorento. From our heated seats to the roominess, comfortable seats and plenty of room for groceries or hauling big items, like furniture with the back seats folded down. The ride is smooth and comfortable ride with the small four cylinder engine, twenty four miles per gallon average. We love our Kia Sorento.
accountCircle Ira B
My car is more metal than any other car ever.
I like how much space my vehicle has for people to sit comfortably. There is a lot of room for bigger items in the trunk. My favorite things is the back seats fold down to make even more room in the trunk.
accountCircle Daniel S
Low maintenance costs and a very comprehensive 100,000 mile warranty was reasonably priced
Handles very well, comfortable and good gas mileage
accountCircle Stacy O
Great all around family vehicle.
The car is comfortable, reliable and great in snow! It hauls all sporting equipment such as bowling balls and softball bags. Also love the 3rd row seating for those times I need to haul around the neighborhood kids. A must get alternative to a mom van!
accountCircle HOLLY B
THE SORENTO IS A GOOD QUALITY VEHICLE. STYLISH AND COMFORTABLE
SMOOTH RIDE, COMFORTABLE, LOVE IT, BUT USES MORE GAS THAN I HOPED
accountCircle Dean A
It's a red very reliable Sports Utility Vehicle, that is fun to drive on all terrains.
I love it since it has all the features that my GMC Jimmy had in it's design. It can carry a lot of stuff like the Jimmy. It has a very good sound system like the Jimmy. I was sad they discontinued the Jimmy.
accountCircle Marilyn P
I live how the vehicle handles on the road.
Love my Kia Sorento. It is very reliable and I have had no problems whatsoever. I would buy this vehicle again. It is very comfortable and rides very well. I think the size is just right as I can pick up large things but yet handles likes a car. Perfect family vehicle.
accountCircle Angel S
Like how quickly it drives, durable safe.
I love my Kia. It's the best. I love the heated and cooling of the seats. I like how u can control the steering wheel.

Negative Owner Reviews

accountCircle Diane D
Kia's warranty worthless
I would no recommend a 2016 Kia Sorrento or any Kia's as the warranty is bogus. We bought our Kia second hand 7\2019, it only has 28,000 miles which we put on less than 2,000. On 2/18/2021 the oil light came on. I called Kia to get a diagnostic but their network gad been out of use for over a week and they couldn't look uo our car so we had to wait. I called customer assistance and got a case file going for when their system came up. My case filer looked up our vin number and told me our warranty came up on 1/18/2021. I said I thought it went to 5 years or 60,000 miles which we're not even close to but she said that was from the date of the first sale not second hand. I said I thought first owners got 10 years and 100,000 miles. So now almost 2 weeks later, my case worker has not called me as she said she would when the system came up, she won't answer my phone calls, I spoke with someone yesterday who saud she would call me back yesterday, she did not. I called again today and all day yesterday but she won't answer. I got another person who says they can't find the case file but said my case filer would call me back, I asked for a manager who also says I'll have to start all over because they can't find my file. I said talk to person at this extension she has the info. But no, they can't seem to do that. So I'm waiting for a call back again. My husband is driving my car, I have no car because they won't OK a rental until they get a file together and we get the car diagnosed at a Kia. Have an appt. Today. Problem with that is you have to have a file. Also one if the things I was told yiu have to do was get a $400 diagnostic and oil change and drive the car for 1000 miles and if it is oil pressure leak they now won't cover it. New rules so their not liable. So now what? Kia is awful.
accountCircle Diane D
Kia's warranty bogus
I would be interested to get a class action suit together with Darrel P but no way of getting in touch.
accountCircle SummerBuehrer
Multiple Engine failures
My 2016 Sorento had had to have the engine replaced twice in the last year and a half. 8000 miles apart. Kia extended warranties fought to not fix the first time. They finally after three months of fighting did a partial engine replacement, at 99, 948 miles now I am at 108k and the engine just blew again. Now with no warranty. This is the worst car I have ever owned.
accountCircle Arman
Blown engine
I will never buy a Kia Sorento again ever, Changed my oil frequently took care of the car, I bought it at 25,000 miles, now at 140,000 miles the engine is blown, The bolts pull the thread out of the engine block now I need a new engine, no help from Kia disappointing
accountCircle Candice
Engine failure
Engine failure at 65,000 miles
accountCircle CarGuy
These cars are garbage
Wait until you have them a few years. My 2016 has had wiring issues right from the beggining. Apparently this is a common problem. Back up camera back feeds and makes every bell and whistle go off. Horn blows fuses without being used. Starterdone after 200,000km. Alingment been done 2x but still it continues to wear inside of tires. This is an accident free car. Can i give it negative stars? On top of wverything it is difficult to source parts withiut going to the dealer.
accountCircle Wayne
Car sucks
I bought this car at 25k miles it was good until 100k miles and then blew the transmission then around 140k the engine failed the head bolt pulled the threads out of the engine block so it put coolant in the oil. All i can say if i wasnt a mechanic there is no way i could fix this car. I wish i would have bought a honda or toyota.
accountCircle Wayne
Worst car ever
I bought this car at 25k miles it was good until 100k miles and then blew the transmission then around 140k the engine failed the head bolt pulled the threads out of the engine block so it put coolant in the oil. All i can say if i wasnt a mechanic there is no way i could fix this car. I wish i would have bought a honda or toyota.

What Do Critics Say About the Kia Sorento?

  • Consumer Reports says the Sorento is not as competitive as it needs to be with midsize SUVs with low owner satisfaction scores.
  • Edmunds rates the Sorento at 4.3/5, praising the well-made cabin, although they don’t like the relatively weak turbo engine.
  • Kelley Blue Book users give the Sorento a 4.4/5 enjoying the high-tech features, but owners don’t like the lack of cargo space.

What Common Problems Does the 2016 Kia Sorento Have?

Common problems found on the 2016 Kia Sorento include engine failures, cruise control system issues, as well as shifting hard between gears. Overall, these problems are more severe than other midsize SUVs, leading to higher repair costs as they age.

Engine failures are a widespread problem mentioned by owners at around 80,000 miles. There are a lot of parts in the engine which fail as the Sorento gets older, and eventually it leads to total failure. Replacing the engine is the only way to fix the problem, costing around $6,500 if it  happens outside the 10 year/100,000 mile warranty.

Cruise control system issues show up on some Sorento models at around 25,000 miles. The computer which manages the cruise control system fails suddenly while being used. Replacing the computer costs around $800, depending on local labor rates.

Shifting hard between gears is another issue which shows up in the first 30,000 miles. Some owners have been able to solve the problem by replacing the transmission temperature sensor for $250. Other owners have needed to change the entire transmission, which costs over $3,500.

There are 8 serious recalls, which is worse than other midsize SUVs from 2016. The most dangerous recall covers a high pressure fuel pipe which can leak, leading to a fire. Kia will replace the pipe on affected models. Other recalls which are important cover the tow hitch wiring which can start a fire, along with crossmember welds which fail and cause an accident.

How Long Will the 2016 Kia Sorento Last?

A well-maintained 2016 Kia Sorento will last around 150,000 miles before it becomes too expensive to keep running, which is only half as long as the top-rated Toyota Highlander. Regular annual maintenance costs are average for a midsize SUV, according to data from Repair Pal, at $463 per year.

Since many 2016 Kia Sorento models for sale have over 100,000 miles buyers should be prepared to replace the power steering pump for $570, the radiator fan motor costing $535, as well as the parking cameras, which cost $970.

accountCircle Tiffany C

Yes my 2016 Kia Sorento is very reliable. I have had one issue with the fuel injection and one issue with the windshield wiper pump. Both were fixed by Kia for less than 500.00 total. They were covered under the 60,000 mile warranty.

accountCircle Talitha K

Very reliable and no problems, as long as you keep up with the maintenance. Only needs an oil change every 6000 thousand miles and tire rotation.

accountCircle Yvonne P

Yes, it is very reliable. It has great mileage, great fuel economy and an overall amazing car to have.

accountCircle Nora H

No problems with Kia Sorento to date. Yes it is reliable. Couple of small recalls but nothing major.

accountCircle Stephanie M

Yes the Kia reliable so far I haven't any major problems with it so far just minor problems like brakes for the car and battery but so far nothing major.

accountCircle Kathleen B

I have not experienced any issues with it so far. My previous car had better gas mileage, but I was expecting to spend more on gas with a larger vehicle.

accountCircle Jessica Q

I have no worries south it running so far it's a good car. I would consider r buying another Kia.I love its back up camera.

accountCircle andrew s

Yes it's very reliable. It never has any problems. It also runs great. I took it to Florida drove it 1700 miles there and back and not 1 problem.

How Is the Technology?

Entertainment technology is average in the 2016 Sorento with standard Bluetooth connectivity, along with optional 4.3 or 8-inch stereo screens depending on the model. Safety technology is good, offering options including a rearview camera, lane departure warning, blind spot monitoring, adaptive cruise control, and a collision warning system.

Is the 2016 Kia Sorento a Good Value?

No, the 2016 Kia Sorento is a bad value since there are some expensive engine problems which show up as it ages. Blue book prices range from $13,800 to $18,425, making it cheaper than a Honda Pilot or Subaru Outback. When new, the price range was $25,100 to $43,300. Depreciation is worse than average, losing about 15% of its current value per year.

What are the Different Models of the Kia Sorento?

There are five models of the Kia Sorento offered in 2016, from the base L all the way up to the more luxurious SX Limited.

L is the entry-level model with:

  • 17-Inch Alloy Wheels
  • Cloth Seating
  • LED Running Lights
  • Cruise Control
  • Bluetooth Connectivity

LX is a step up, adding:

  • 8-Way Power Driver’s Seat
  • Sound Reducing Windshield
  • Leather Steering Wheel
  • 3-Inch Touchscreen Stereo
  • Rearview Camera

EX is next in the lineup with:

  • 18-Inch Wheels
  • Leather Seating
  • Dual-Zone Climate Control
  • Power Liftgate
  • Optional Panoramic Sunroof

SX adds features such as:

  • 19-Inch Alloy Wheels
  • LED Tail Lights
  • 10-Way Power Driver’s Seat
  • 8-Inch Touchscreen
  • 10-Speaker Infinity Stereo System

SX Limited is the flagship model which has:

  • 19-Inch Chrome Wheels
  • Premium Leather Seating
  • Ventilated Front Seats
  • Xenon Headlights
  • Adaptive Cruise Control
  • Multi-Angle Parking Camera

What Engines Come In the Kia Sorento?

  • The base engine in the 2016 Sorento is the weak 2.4L 4-cylinder which makes 185 horsepower while getting up to 24 MPG.
  • A step up is the stronger 2.0L turbocharged 4-cylinder which produces 240 horsepower at up to 23 MPG.
  • The flagship engine is the powerful 3.3L V6 which generates 290 horsepower while getting 21 MPG. Performance is good, taking 7.6 seconds to go from 0-60 MPH.

What Colors Does the Kia Sorento Come In?

How Comfortable Is the Kia Sorento?

The 2016 Kia Sorento is a very comfortable midsize SUV with seating for either 5 or 7 people depending on the configuration. The seats are very comfortable with high quality materials used throughout the cabin for the price.

Passenger room is great in the first and second row while the third row is best suited for small children since there’s limited legroom.

How Much Storage Space Does the Kia Sorento Have?

Cargo space is a bit lower than other midsize SUVs with enough room for 2 suitcases behind the third row, 5-6 behind the second, and around 20 suitcases with all the seats folded flat.

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What Are the Differences Between Years?

The third generation of the Kia Sorento was introduced in 2016, and replaced by the fourth generation in 2021.

2014: Slight exterior styling changes, more powerful V6 engine added, suspension improvements.

2015: No major changes.

2016: Fully redesigned for the third generation with new interior and exterior styling.

2017: Apple CarPlay and Android Auto added, new emergency braking safety system.

2018: No major changes.

2019: New 8-speed automatic transmission, standard 3rd row seat, turbocharged motor discontinued.

2020: Minor exterior styling changes EX and SX Limited models discontinued.

2021: Fully redesigned for the fourth generation with new engines, and larger interior.

How Does the Kia Sorento Compare to the Competition?

The Kia Sorento is one of the worst SUVs made in 2016 since there are widespread engine problems, making it not worth buying.

The Hyundai Santa Fe is another midsize SUV which costs around $1,000 more. Both the Kia Sorento and Hyundai Santa Fe are built on the same platform, sharing the same problem-ridden engines. Where the Hyundai Santa Fe stands out is with a more luxurious interior. We recommend avoiding both the Kia Sorento and Hyundai Santa Fe since they are expensive to own when parts fail.

The Chevy Equinox is a smaller competitor, which costs about $1,500 less. Performance is a bit better in the Chevy Equinox while the Kia Sorento has more technology and passenger room available. We recommend avoiding both SUVs for 2016 since the Chevy Equinox has some engine problems reported as well.

Ranks #12 Midsize SUV by Owners

1
car
4.71
2
Tie
car
4.7
12
car
4.4

Do Owners Recommend the Kia Sorento?

accountCircle Tiffany C

Yes. I love my 2016 Kia Sorento it is my first white vehicle. It is very roomy and drives great. I use my car often for hauling decorations and such for events.

accountCircle Talitha K

Yes. Drives smooth, has good gas mileage for an SUV, no problems, and very spacious. Five star crash rating with curtain airbags. Front and back seats recline.

accountCircle Yvonne P

Yes, the Kia Sorento lx is a good car. It has amazing features and one of the best of them all is fuel economy.

accountCircle Nora H

Yes, it is. Some road noise makes talking to passengers hard at times. Black trim hard to keep clean inside Kia.

accountCircle Stephanie M

Yes, it is has a lot of room and third row seat, it runs very well good transportation and I make sure that I keep up the maintenance on the vehicle.

accountCircle Kathleen B

Yes, it has a ton of trunk space. Also, for a mid-size vehicle, it feels like I am driving a smaller car which is more comfortable for me. It has a lot of back seat space, perfectly accommodating my toddler and her car seat.

accountCircle Jessica Q

Yes only problem is moonroof sticks sometimes. It run well and gets good gas mileage I have really enjoyed it.

accountCircle andrew s

Yes it's a great vehicle. It has good gas mileage, it also has powerful engine. It is a v4. It has 3 seats in the back and 2 in the front. It has a huge trunk.

Owner Reviews

accountCircle Adrienne Hilton on August 7, 2023
Worst company. I will never purchase or recommend KIA
(Written August 7, 2023) I have a 2016 Kia Sorento and want to know where I need to go to sign up for the class action law suit. I was told by the Kia dealership in Perry that I have an extended warranty on my 2016 Kia Sorento and now the my engine went out I was told that they were not covering the cost of the engine. They advised that my engine was running hot and a head gasket is was caused the damage to my 2016 Kia Sorento. I advised them that my vehicle has never ran hot and I was not giving any warning that I had any issues with my vehicle running hot. They told me that there is not safety feature on the 2016 Kia Sorento that would warn me that my vehicle was running hot. I advised them that I did not have any smoke, I didn't smell anything burning and there was no light to indicate that my 2016 Kia Sorento was running hot. My 2016 stop accelerating on 04-19-2023. My vehicle would drive between 45 to 50 miles per hours. That day during the morning hours on 04-19-2023, my vehicle drove ok and did not run hot. Later that afternoon, the vehicle would not accelerate. I was told by Brandy at the Kia dealership in Perry Ga to drive my vehicle until the check engine light started to blink and I did that. I took a photo of my dashboard and there was no indication that my vehicle was running hot, no smoke, no burning smell and no oil on my pavement Brandy told me all about he engine issues that Kia was having with the engines. Brandy took my VIN number and told me that my vehicle was covered under and extended warranty. I was told that it would take about five to six moths before they could examine my vehicle. When I read further, Kia engines was established with engine issues and oil issues. Can someone help me sign up for the class action lawsuit against Kia. Adrienne Hilton arhilton17@yahoo.com
accountCircle Megan S. on July 6, 2023
Engine failure twice
I bought the vehicle used with 89,000 miles. At 101,000 miles, the back passenger window and lock stopped working. A month later the back hatch stopped automatically opening. At 105,000 miles I had to replace the engine and the warranty had expired. A year and a half later and at 140,000 miles...my vehicle will not run and the engine needs to be replaced again. I am getting rid of the vehicle. I will never buy a Kia again and I really loved this car when it was working.
accountCircle Al on November 1, 2021
Owner
I will never buy Kia in my life When the suv reached 60000 miles it’s need a turbo now at 89000 it’s need an Engine what’s wrong with Kia
accountCircle Jason S on August 30, 2021
Mr
90,000 great miles...then engine failure on interstate. 5 weeks without car due to lack of customer service. Then denied warranty coverage. Complete joke of a company, and now looking into legal options.
accountCircle Darrell P on June 26, 2021
Engine Replacement Twice In A Month
Please contact me if you are interested in taking legal actions against Kia due to engine, and electronic issues. My email address is . This has to stop. Kia knows about this issue, but fails to acknowledge it. I have had it. I have played nice guy with these people too long.
accountCircle Jim F on June 25, 2021
Perfect for our situation and needs.
We love our Sorento. It is high enough off the ground to give good visibility which also makes it easier to get in and out of. It performs well on our short, around town trips and it is very comfortable on longer trips. We have had no mechanical or performance issues and plan to continue to buy this model when it is time for the next vehicle.
accountCircle Jessica C on June 24, 2021
Once a poor product, but no more! Kia is a must have vehicle for your family!
I love the features on my new car, even though it is not a fully loaded model. Very well appointed. Rides very smoothly. Minimal road noise. Handles superbly. Heated seat warmers, XM satellite, driver’s side automatic seat, reading lamp, and, steering wheel controls are just a handful of the many features that make this model feel like a luxury car for a not-luxury-price. We've owned a Kia many years ago, and swore we'd never purchase one again: the quality was so poor: horrific road noise; cheap, plastic everything; handled like a toy car. It was awful. I do not know what’s happened since then, but Kia has completely overhauled their product and their image. I have no reservations about purchasing Kias now. In fact, our household now owns two! We love Kia!
accountCircle Daniel S on June 24, 2021
It is an extremely safe feeling vehicle.
None. Love this car. Handles very well. Takes care of all of our family’s needs. Great for travel and just everyday stuff.
accountCircle Korey B on June 21, 2021
Kia Sorento performance standard.
Kia Sorento has really performed up to my expectations. Not only does it do well as a daily commuter vehicle, is does really well on long distance trips. The gas mileage the Kia Sorento gets as an SUV are awesome. I have yet to have any problems with this vehicle. Other than having to change the oil and tires, haven't had to do much else to it.
accountCircle Candice on June 21, 2021
Engine failure
Engine failure at 65,000 miles
accountCircle Candis H on June 21, 2021
Spacious, reliable, midsize SUV!
During my ownership of this vehicle I have not experienced any mechanical issues or failures. I drive a lot within my city during the week and I take 2-5 hour road trips on the weekends. The gas mileage is good both on streets and highways. I appreciate that this is a SUV that uses the same amount of gas as a mid sized vehicle. This car handles well, I particularly like how it is not to big for compact car parking spaces. Not too big or too small. It is spacious on the inside and not overly designed.The 3rd row provides extra seating when needed but also folds away when that space is needed for loading. The Bluetooth features are helpful and easy to use. I highly recommend this vehicle.
accountCircle Emmett G on June 14, 2021
Room for the whole family.
Very spacious. Able to accommodate my furry pets, my wheelchair, and my wife with room for luggage if we want a weekend away. Rides smoothly and feels safe. Excellent stereo system. Handles well in heavy rain. Would recommend to a friend. Low maintenance cost.
accountCircle Katherine K on June 12, 2021
You can either heat the seat or cool the seat to whichever you desire!
My car has amazing comfortable seats with heat warmers! The air conditioning is great! The car runs smoothly and is not loud at all! It looks like an amazing black color and is very swift! The steering wheel is very easy to use and I am very comfortable with it!
accountCircle Ash H on June 10, 2021
The Kia Sorento: a great family vehicle.
It is a great family vehicle. The vehicle has a 3rd row seat that can be put up or put down for more trunk space. Depending on the year it also will have Bluetooth and the digital screen on the dash. It also has a great backup camera that is in color. It comfortably fits our family of 4 and that is without the 3rd row of seats up. It is a great family vehicle with a lot of great features and is an overall wonderful car to drive.
accountCircle Catherine D on June 8, 2021
Great family car and comfortable for that work commute!
I love how adjustable and comfortable the driver seat is! Overall the vehicle handles well in wind and rain and I have had no problems. Very comfortable to drive, does not feel top heavy like some SUVs, and is a great size vehicle for my family. I like that I can change the mode from regular to 'eco' and 'sport' depending on my needs/weather.
accountCircle Madison K on June 8, 2021
Great visibility for a shorter person.
This SUV has great visibility. I am fairly short, so seeing things around me can get difficult in a large vehicle, but not this one. I feel like I can see every angle around my car without moving too much in my seat. Performance wise, this has been nothing but a dream. I bought this car in June and it has been with me through several long road trips and slippery rainy drives. The back seats fold down nicely and I can fit a mattress in the back for road trips. I have also fit an entire room's worth of ikea furniture into the back and moved it across a state.
accountCircle Brenda R on June 8, 2021
Kia Sorento is my favorite of all of the Kia SUV's.
This is the second Kia Sorento that I have owned. Other than regular maintenance (oil change, etc) I have never had any problems with my Kia. My Kia rides very smooth and goes good in the snow. I am very pleased with my Kia and would definitely purchase again when and if the time comes.
accountCircle Carol K on May 31, 2021
Kia Sorento is a nice driving vehicle.
My Kia Sorento is very reliable. It drives and handles beautifully. It is roomy and has satellite capability. The back seats lay down flat and gives a lot of storage room for trips etc. It drives and handles well in the snow. The stereo is great also. It rides great too.
accountCircle Karly B on May 30, 2021
Spacious convenient family ride.
There are really no issues with this vehicle! The maintenance is really simple and low. It is a very reliable car, no odd breakdowns! It is spacious comfortable and convenient all together. There is a 3 row option or just a huge trunk! Perfect car for family!
accountCircle Val L on May 24, 2021
Mix. Like everything some good some bad.
Worried about engine trouble. Burns oil. I check the oil frequently. Like that the hood stays up by itself. Sturdy. The sporty engine takes some getting used to. Have seen reports of engine trouble. Comfort is great. Otherwise a good car. Handles well in snow. Like the cargo area. Spaces under mat are really great. Can hide small gifts.
accountCircle Dawn V on May 23, 2021
Love my Sorento except for.
I love my vehicle. The only thing I am unhappy with is the protector under the vehicle flew off while on the highway. Luckily no accident occurred. The cost to replace is $700 plus installation. I also noticed a hole on the floor of the passenger seat.
accountCircle EC on May 20, 2021
Catastrophic Engine Failure at 64,700 Miles
A few days ago, I heard a loud pop as I was backing out of my driveway. Immediately I noticed a lot of white exhaust and the check engine light came on. We had the car towed to the dealer and they diagnosed it with "catastrophic engine failure." Unfortunately, I am the second owner, so the power train warranty expired at 60k instead of 100k miles. I currently have 64,700 miles on my car. I provided records to the dealer showing that we have performed maintenance in accordance with recommendations (more frequently than recommended, in fact) hoping that a "goodwill" repair might be issued to help with at least some of the costs. This was denied. I am now looking at having to make a repair of approximately $8200 for a total engine replacement for a car I have taken meticulous care of. Then I started doing research and found that engine failures are the number one complaint of this model, yet there is no recall, and no help from Kia. Until my engine failed, I absolutely loved my Sorento. We had been Kia supporters, feeling that buyers are getting a lot for their money. I can assure you I will never purchase another Kia and will be sure to tell everyone I know not to buy one either. DO NOT BUY A KIA!
accountCircle Peyton B on May 6, 2021
The 2nd row of seats reclines.
There has really been no problems with my vehicle so far. It is a very comfortable and spacious vehicle for my kids. Also despite it being a suv, it drives like a sedan. The performance is great, very zippy and gets up to speed fast. The radio works great. The touch screen never messes up either.
accountCircle Patricia Y on May 4, 2021
My Kia Sorento is a great car overall. I have performance and great looks.
I drive a 2016 Kia Sorento. Its has really good gas mileage. I fill it up and can drive 400 miles or 450 miles some time to a tank. The soft cloth seats are very comfortable. I don't burn my legs on a Texas summer day. I have a basic radio and speaker system. It's nice and loud. I also get Sirius so I have great stations. My keia drives really well on the beach for not being a 4 wheel drive.
accountCircle Samantha C on April 26, 2021
The best bang for your buck.
I bought this as my “mom car” when I was pregnant with our first child. I love this car. It is spacious enough for 2 kids in car seats, stroller, diaper bags, toys, etc with room to spare for groceries, our dogs, etc. I have had zero issues in the 4 years we have had this car. It is great on gas for an SUV.
accountCircle Tyler S on April 10, 2021
Lots of room for fur babies.
I feel very safe in my Kia Sorento. It handles great in the mountains, there's plenty of space for our dogs, and it looks good. We have taken this car all over the country, and never had to worry about whether or not it would breakdown. I just wish it were better on gas.
accountCircle Myriam G on April 10, 2021
Kia Sorento, best economic SUV.
Love the backup camera, the radio and how the driver seat can go up and down. It is a 4 cylinder engine and does not require too much gasoline. The car is spacious and look like a Mercedes. It has a good sound system, I can use hands free phone and have another feature to call anyone just by using my voice.
accountCircle Erica K on April 9, 2021
Kia Sorento is great to drive.
I love my car because it is easy to drive. I do wish that the seats were not so easily stained. Maybe it would be better if it was leather. I wish it had a sub roof. I really like the way it drives. It has a lot of good options inside like the mats and. Hangers and the back up camera.
accountCircle Miranda M on April 9, 2021
Kia Sorento has the feel and handling of a luxury car.
My Sorento handles very well - it is quiet and agile like a small car. The leather trim is nice and gives the interior a look and feel of a more expensive brand. The seats heat quickly. The air conditioner can be underwhelming if the car is in “eco” mode. My major complaint is that this trim level does not include a power liftgate, which I think should come standard.
accountCircle Sophia C on April 8, 2021
Customer review of a Kia Sorento 2016.
Since it is a 2016 model, it does not have certain features of a new car, however, it is easy to drive, and it does not need a lot of mechanical work done. The only problem is the lights, sometimes they just light up, but it can be fixed by resetting the car. It has a lot of space and it is comfortable. The front seats are adjustable to size and the heater and air conditioner are pretty good and strong.
accountCircle Margarita S on April 8, 2021
Worst car buying experience ever!
Darrel P I am also interested in class action suit. I recently pulled out a 2016 Kia Sorento SXL that I just got used from a dealership only just on January 5th that also has similar problems that happened February 26th. I was on my commute home on the interstate and traveling at 55mph when all of a sudden my vehicle lost power and acceleration slowed to 40 and slowing. Luckily we were near our exit. The check engine light alluminated and had to try and exit as quickly as possible to make it to a safe place on the shoulder of the exit at which point my vehicle shoots from normal temp to hot and starts smoking and shooting out antifreeze from under the hood and on to the windsheild on the passenger side. I finally was able to get it over far enough when it shut off completely. I had to wait almost 2 hours before I could replace the lost engine coolant and drive it to my house 2-3 blocks away. It was lagging and jerking so I tried not to accelerate but coast at less then 15mph. At wich point when I parked it the car leaked out all engine coolant. I had it parked at my house for 2 weeks before I was able to get the money together to tow my vehicle to the KIA house to find out it needs a new engine and radiator because the radiator cracked at the top. Warranty doesn't cover radiator and they refused to replace my engine or repair due to so called radiator causing engine failure. But was told by other mechanics that the engine was more then likely the cause of engine failure due to lag and check engine light before the vehicle spewed out coolant. Dealership still has my vehicle that I have paid for up to date and has not been fixed or been able to drive for a whole month.
accountCircle Stephaine R on April 5, 2021
Spacious and I love the resign.
The only complaint I have is the cargo space when all the seats are up. There is plenty of legroom though I am the far back seats. It drives smooth and it is very roomy to sit. I had some problems with a tie rod when I first bought it. But that was fixed. It is great on gas.
accountCircle Rachael A on April 3, 2021
It is a very spacious vehicle.
I like how spacious the vehicle is, and certainly the fuel efficiency. The audio sound is crisp, and the interior of the vehicle is tough even for the toughest of passengers such as children. I had an issue early in regarding the ac blower motor and it was replaced twice in a short time span. It is been resolved with no further issue. Also, the back latch is sometimes faulty. Other than that it is a decent vehicle.
accountCircle Rob H on April 2, 2021
Great vehicle, prepare for the expenses.
I got it because of the nhtsa crash test ratings. Very comfortable ride. Decent on gas. I drive an hour to work everyday so about $30 to fill up at half a tank. Would recommend to prospective buyers. Remember if you get the all wheel drive models that all 4 tires have to be changed at once. Full synthetic oil change runs about $70-80.
accountCircle Allie K on April 1, 2021
Everything you need and affordable.
The Sorento is the most comfortable car I have driven and the front passenger seat is very comfortable as well. It handles well on hills and in snow which we have both! The cargo area is sufficient for all my needs even moving furniture. Dealership service has been exceptional.
accountCircle Robert F on April 1, 2021
It offers a great value for the money and has plenty of room.
What I like about the vehicle is the value for the money. What I dislike about it is it's only 4 cylinders and not as sturdy as other trucks
accountCircle Bill R on April 1, 2021
Best vehicle I have owned.
It is a very smooth riding vehicle that gets great gas mileage. You have enough space inside to transport things if you need to. It is an all-around fun vehicle to drive. The extras it came with come in very handy also. Bluetooth connectivity is great for phone calls or playing your media from phone. Have not had any real issues with this vehicle.
accountCircle Rifa R on March 31, 2021
Perks of having a Kia Sorento.
I think this is a very good SUV, though it is a SUV it gives are really good drive very spacious for my growing family. So far it is very good on gas because it is eco-friendly. However, I bought it used in the only issue I have is that I have to manually open up the trunk.
accountCircle Michelle S on March 31, 2021
Love the 3rd row seating!
Great space and comfort. Runs really well too. Great value for the price. Third row seating is a plus.
accountCircle Chelsea C on March 30, 2021
2016 Kia Sorento-the only issue I have.
I love just about everything of my 2016 Kia Sorento. There is one issue that I would need to say that would need to be known. I have had some issues with the door handle on the passenger side and it could be costly to fix. Just keep that in mind. I know many people that have the same car, with the same issue.
accountCircle Jazmin O on March 29, 2021
It's one of the top SUVs rated for safety and it rides so smooth
I like that I can fit up to 7 passengers but it's not huge like a minivan. I love how it's one of the most safe SUVs out there. And I love that I am able to fold down the seats so I can fit anything I'd like to lug back there.
accountCircle Diane D on March 26, 2021
Kia's warranty bogus
I would be interested to get a class action suit together with Darrel P but no way of getting in touch.
accountCircle Jennifer R on March 25, 2021
The safety ratings on the car.
I like the digital components in the car. I am able to sync my parking location and call out for road service. I also like he optional third row. Some issues with the radio but it's not a huge issue.
accountCircle nick h on March 22, 2021
Has not broken down or required any major repairs. You will need new tires right away though
I like that it has not broken down. I like that it has not had to have any major repairs. I dislike the paint scratches easily and the tires that came with it wore in only 5000 miles.
accountCircle Keirstan M on March 21, 2021
I absolutely love the way it drives!
I love the way it drives. It is very smooth. The pedals are not too sensitive but not too hard. I love the digital speedometer as well. It is easy to drive. It is not too big or too small. The steering wheel turns very well and is not jerky. There is plenty of space in the car. The trunk is a bit small but if you put the third row seats down there’s is more than enough room.
accountCircle Hannah B on March 20, 2021
Kia Sorento 2016: installing apple carplay.
I love the reliability of my car. I am a college student and my car was my moms, but since I am attending college 5+ hours away from home, my parents gave the car to me to take to college!! Since my car is from 2016, I didn't include apple carplay and that was the only thing I didn't like, but recently I updated the software SD card, and it updated to apple CarPlay! So now there is not a thing I would change about my car.
accountCircle Joe N on March 19, 2021
Review of the Kia Sorento 2016.
The 2016 Kia Sorento is a very good SUV, whether you choose the standard 2-row model or the available 3-row model. The Sorento provides a comfortable cabin, an easy-to-use infotainment system, and plenty of space for both cargo and passengers in 2-row models. If equipped, the third row is best suited for children.
accountCircle Stephanie O on March 19, 2021
Versatility of the car is unmatched. Feels like a luxury car without the price tag.
Love all the space! Comfortable and easy to drive. Gives me the option of third row seating if needed.
accountCircle Judith R on March 18, 2021
Roomy enough for everyone and also with some cool extras like multiple USB ports
A lot of room that my 6ft husband can fit, but also cozy that i can fit (5'4"). I wish it used less gas, but as SUVs go, it's pretty average. I also like all the USB ports it has and also that it has a 3 prong outlet as well. I love the backup camera and blind spot monitor.
accountCircle Kalyn S on March 15, 2021
Great reliable, affordable vehicle with third row.
Drives really well. Handle of the vehicle is easy to manage. Comfortable seats, even the third row. Bluetooth and radio does drop signal occasionally. Back-up camera is a plus. But the screen size is small. Automatic side mirror adjustments. Anti glare rear view mirror. Overall very reliable vehicle.
accountCircle Charity E on March 14, 2021
I like the style it's really nice
I have Kia Sorento its black things I don't like about it is it is very small I do like this SUV but it is very small. I love how it has power windows and locks it has good gas mileage.it's a good car. But next time I will definitely get a bigger vehicle I don't like that I barely have a trunk in this vehicle .
accountCircle A O on March 14, 2021
Comfort for the whole family
The car is comfortable for a family of 3 that travel a lot during the summer with additional family members. Everyone has room and can plug up their devices as needed. At most we have 5 people in the car and can go easily up and down the road with good gas mileage.
avatar Alex Showalter
Alex is an automotive enthusiast with over 15 years of experience in the used car market. He brings a wealth of knowledge to Vehicle History as our Staff Writer and has written hundreds of used car reviews helping buyers make informed purchasing decisions. He is a member of the Automotive Press Association, and keeps up-to-date on the latest changes in the industry. Over the years, he has driven hundreds of cars, working on many of them. His mechanical experience evolved from modifying off-road trucks as a teen to focusing on automotive electrical systems as he got older. He now specializes in reviewing used cars as an automotive journalist. Some of his favorite brands are Toyota and BMW. The Toyota Land Cruiser is one of his favorite vehicles of all time since they’re built to last forever and can go anywhere. One of his current cars is a Lexus LX570, built on the same platform as the 200-series Land Cruiser, but it’s a better value in the used market.