2020 Mercedes GLE Review: Reasonably Reliable Upscale SUV With High Maintenance Costs

Oct 27, 2023

The 2020 Mercedes GLE lasts around 200,000 miles, with some average check engine light and brake wear issues reported. At $42,550 to $65,999, it’s expensive, but worth the money if you’re looking for a very luxurious midsize SUV.

The Good

The optional V8 engines are very powerful, the cabin is roomy for an SUV of its size and it has a lot of safety technology available.

The Bad

The stereo system menu is very complex, replacement parts are expensive if anything breaks and the air suspension feels floaty.

Is the 2020 Mercedes GLE a Good Used SUV?

Overall Rating 8/10 – 2020 is a good year for the Mercedes GLE since it offers a lot of new features and a luxurious cabin. Owner reviews praise the advanced safety technology, smooth suspension on rough roads, and the upgraded stereo system.
Interior, Comfort & Cargo 9/10 – Interior materials are very luxurious for an SUV, the seats offer excellent support on long drives, cargo space is also good for its size.
Reliability 7/10 – There are no widespread complaints on the 2020 GLE, although it’s more expensive to maintain and repair than other SUVs. Models from 2017–2022 are all reasonably reliable choices.
Performance 8/10 – Performance is okay from the base engines, while the GLE 580 offers good power. Next year, there are some high performance AMG versions offered.
Safety 9/10 – The 2020 GLE is safe, earning a perfect 5-star rating in government crash tests. It comes standard with active brake assist and parallel park assist. Optional upgrades include active steering assist along with adaptive cruise control.
Gas Mileage 7/10 – Fuel economy is okay at up to 22 MPG, offering 495 miles of range out of the 22.5 gallon tank. Gas costs are $22 higher than average, at $283 per month.
Value 7/10 – The 2020 Mercedes GLE is more expensive than many other luxury SUVs on the market, with fast depreciation rates, which lowers the overall value score.

Positive Owner Reviews

Tracy S

Luxurious and innovative technology.

Great technology, smooth ride, luxurious features, smart technology with hey Mercedes, navigation features, spacious, has camera in front when at stop lights, roomy back seat, trunk lifts automatically, has lots of space, cooling and heating seats, leather interior.

Jas

New tec

I love the style outside and inside most beautiful suv

Makenzie P

It is a new Mercedes, it looks like an iPad is going across the whole dash.

There’s a no vehicle problems for me. I have owned a 2013 Mercedes as well and I loved it so I. Decided to purchase this new one and so far I have no complaints. It is very reliable. Only downfall is the price of oil changes and things like that, but it is a luxury car, so that is what you get with that kind of car.

Arnav S

Mercedes Benz is the best car brand ever.

I have no problems. The Mercedes Benz is really comfortable and nice and leathery! Mine is a gle class and is black. I would highly recommend buying it. But, only if you can afford it. But there are plenty of cheap Mercedes Benz. In conclusion the Mercedes Benz car brand is extremely good.

Alexandria P

Everything is interesting.

My vehicle works great. I have no problems with it. I have spent over hundreds of dollars to decorate my car. It is one car that I hope I have for a long time. It is very comfortable I have black interior. I love this car so much and I would really recommend it for people.

Destiny I

Very reliable car and comfortable.

Very reliable car, has amazing features and great mileage. This car has massaging seats which is great for long road trips. The car is very spacious there’s a lot of room with us nice so you do not feel like you're in a box. The Mercedes gle is a very reliable car.

Kay A

Hey Mercedes feature is faulty.

The smart system is quite faulty. The auto shut off feature is also not a favorite, wish that was something we could get rid of rather than remembering each time to shut it off. Also not a fan of the hey Mercedes feature she is not as clear making it difficult to communicate with her.

Anna P

Mercedes gle 450 is excellent.

My vehicle is truly the best vehicle I have ever driven. It is so responsive and extremely safe. The radio and stereo/speaker system is fantastic and the seats are comfortable. I enjoy the easy to use Bluetooth capabilities. The safety features are great.

Negative Owner Reviews

JAN Declues

Very Sub Par Customer Service

Problems with “hey Mercedes” she can’t do anything; the navigation is worthless other than directional. Customer Service Sucks - From service techs to service manager - they lie to my face and on my VM - which I have a record of; they have no clue what part I was having trouble with - one person said it was an “air flow pan something” so that’s what the service guy said I wanted checked on the service request; then identified it as something else on the repair receipt as not having a problem! I don’t know of this is to confuse the records so that the part(s) won’t be qualified or identified later when checking for warranty, or checking for complaints about the part in case they get sued or more complaints—I don’t know and don’t care, I just know this is horrible customer service. No surprise no one was there when I came to pick up my car, even though the service manager said there were several cars in my range that had the same discoloration on the “muffler” due to heat exhaust — after 6 months — ? Really? First they did not know what it was, then they came up with the excuse maybe it was road conditions, or salt air, then they finally came up with heat exhaust causing discoloration. When they were to have shown me the other cars with the same problem — naturally, no one was there - even though it was still during their workday business opening hours as posted on right outside their office door and on their cards! Shame on you Mercedes Benz of Laguna Niguel, Eddie Chavez, and the unnamed service manager who would not repeat his full name. I plan on researching this issue with other MBZ dealers because I suspect I may have even been given an after market part the way this muffler is so discolored - I really do not believe any certified MBZ part could do this. Sadly, the folks at Mercedes Benz of Laguna Niguel are too incompetent, lazy, or just don’t care to find out what the problem is and they could give a s**t now that they made the sale. It would cost them less than $1,000 to replace this part and save their reputation, but NOOOO! Shame on them!

Deb Hoesing

Poor customer service

I purchased a new 2020 GLE 350 I noticed a whistle in the window. I took it in and was told it was NOT the window rather the driver mirror. The dealership replaced the mirror twice. The conclusion was it is a factory default the have found with the GLE 350 and they are working to engineer a new part but they are not sure when it will be available. I called customer service at the 800 number at the main MB office. They told me they would do nothing further rather I would have to wait out a new engineered part. So I am driving an expensive vehicle listening to a whistle. I told them if this was GE and I purchase a new washer and this happened GE would replace the washer.

Michelle H.

Nothing But Aggravation

Would not recommend. My drivers side window makes a popping noise every time I open it. The service center told me it was because I park under a ... Ready for it? ... Sappy tree! I park my car in a garage!!! My brother in law is a car mechanic and said it’s total BS. Now during our first snowstorm the passenger side window doesn’t respond to trying to open or close it. And wireless charging isn’t working for some reason. For $70,000 you can buy a much better car. I should have paid attention to the red flags when I had to track down the sales guy to BUY the car and when he told me that 80% lease instead of buying (aka he knew they were pieces of c**p). Sad as it’s my first major car purchase. Such a disappointment to spend this kind of money on a car and to have it be a piece of c**p and to be treated like a piece of c**p by the a$$hole service advisors when I have countless issues with my one year old Mercedes. (As an aside prior to this I had a Lexus for 13 years with very few issues. I’m good to my car.)

Boohoo

Problem with tail light

Received car in May 2019. Driving home in the rain (Oct 2020) warning light goes on with message stating right rear tail light is ouT. Turns out, there was water accumulation in the whole assembly that shorted out the light (no bulbs). Defect? Probably. A well of water should not accumulate. There was no accident etc to cause this. Should not have occurred.

Waldy

Serious Electrical Problems

My GLE 450 4Matic has serious electrical problems and the engine light stays on. The dealer, FL Pemb. Pines told us that this is a complex car! Can you believe it? They cannot fix just bandaid for a month or two.

Cindy Porter

Windshield issues

I have a new 2020 GLE 350. Is their a faulty windshield? I have already replaced it. Now I have another crack at the base of the windshield as was the other one. I also find voice activation offline more than on. And the console is broken.

john B

This car is really hard to take care of please be careful with what car you buy.

It's an alright car it's not that big of a deal many people think owning a car like this is cool but it's pretty stressful because I used to watch my dad clean his when I was younger and he always just focused on his car his car was his pride and joy until he sold it for a truck.

What Do Critics Say About the Mercedes GLE?

Consumer Reports says the 2020 Mercedes GLE offers impressive fit and finish and strong engines, with good owner satisfaction scores as it ages.
Edmunds rates the Mercedes GLE at 3.9/5, enjoying the advanced MBUX infotainment system, but doesn’t like the rough transmission gear changes.
Kelley Blue Book users give the GLE a 3.7/5, praising the extremely luxurious interior, but owners don’t like how floaty the steering feels.

What Common Problems Does the 2020 Mercedes GLE Have?

Common problems reported on the 2020 Mercedes GLE include check engine lights, excessive brake wear, along with dead batteries. Overall, these problems are similar to some other midsize luxury SUVs on the market, but repair costs are more expensive than average.

Check engine lights are the most widespread complaint from 2020 GLE owners, showing up within the first 15,000 miles. When you see a check engine light on your dash, you will need to use an OBD-II scan tool to read the code that caused the light to turn on in the first place. From there, the problem can be as simple as a damaged gas cap or loose sensor, all the way up to serious mechanical issues, making them cost $20 to over $1,000 to fix.

Excessive brake wear has also been reported by some Mercedes GLE owners at around 10,000 miles. The front brake pads wear down quickly due to the weight of the SUV. Changing out the brake pads costs around $400, while new rotors are an additional $900 if they are damaged.

Dead batteries are another problem mentioned by 2020 Mercedes GLE owners within the first 2,500 miles. There are a lot of electrical accessories and computers in the GLE, and sometimes they do not shut down properly when the engine is off. Diagnosing the source of the problem costs about $150, while fixing it can cost $10 to $250.

There are 34 recalls on the 2020 Mercedes GLE, which is much worse than other midsize SUVs, although many of the issues are computer and software related, or only cover a small number of vehicles. The most serious recall is for the engine stalling due to water getting into the vehicle. Dealers will install a water plug for free on affected models.

How Long Will the 2020 Mercedes GLE Last?

A well-maintained 2020 Mercedes GLE can last around 200,000 miles, which is shorter than some other luxury SUVs in the same price range, like the Lexus GX. Regular annual maintenance costs are higher than the competition, according to data provided by Repair Pal, at $1,184 per year.

As a used 2020 Mercedes GLE reaches 100,000 miles, and depending on the vehicle history report, owners should be prepared to replace the drive belt idler pulley for $300, fuel tank evaporative canister costing $600, along with the A/C condenser, which costs around $1,400.

How Is the Technology?

The standard entertainment technology is excellent, and includes the large 12.3-inch touchscreen with the MBUX software, which includes Apple CarPlay and Android Auto. Optional upgrades include a powerful 25-speaker Burmester sound system.

Standard safety technology is great for an SUV, and features:

Rearview camera
Active brake assist
Rear cross traffic alert
Driver attention monitoring
Forward collision warning
Blind spot monitoring
Parallel and perpendicular park assist
Mercedes Pre-Safe, which tightens seatbelts and rolls up windows in the event of a collision

Optional driver assistance features include:

Automatic emergency braking
Surround-view parking camera system
Stop-and-go adaptive cruise control
Traffic sign recognition
Lane keep assist
Automatic high-beam and adaptive headlights
Pedestrian and cyclist detection
Front cross traffic alert
Active steering assist
Head-up display
Lane change assist

Is the 2020 Mercedes GLE a Good Value?

Yes, the 2020 Mercedes GLE is a good value if you’re in the market for a luxury midsize SUV with an extremely nice interior. The blue book fair purchase price ranges from $42,550 to $65,999, making it more than a Lincoln Nautilus or Volvo XC90. When new, the price range was $54,250 to $77,600. Depreciation is a bit worse than some other SUVs, losing about 12% of its current value per year.

What are the Different Models of the Mercedes GLE?

There are four main models of the 2020 Mercedes GLE offered from the entry-level GLE 350 through to the more powerful GLE 580 4Matic. Rear-wheel drive is standard on the GLE 350, while all-wheel drive is standard on all other models.

GLE 350 & GLE 350 4Matic:

19-inch wheels
LED headlights
Sunroof
Hands-free liftgate
Power-folding mirrors
Automatic wipers
Keyless ignition and entry
Adaptive suspension dampers
Automated parking system
Dual-zone automatic climate control
Virtual instrument panel
Simulated leather upholstery (MB-Tex)
Heated front seats
40/20/40-split folding rear seats
3-inch touchscreen
MBUX infotainment system

Technology Features (All Trims):

Navigation system
Bluetooth
Apple CarPlay and Android Auto
Five USB-C ports
HD radio

Safety Features (All Trims):

Emergency communications
Forward collision warning and mitigation
Blind-spot monitor with rear cross-traffic alert
Passenger-exit alert system
Drowsy driver monitoring system

Optional Features (All Trims):

Third row of seats with powered second-row seats and two additional USB ports
Premium package: household power outlet, interior ambient lighting, 13-speaker Burmester surround-sound system, satellite radio, wireless charging pad
Driver Assist package: adaptive cruise control, emergency stop assist, lane keeping/active lane change assist, frontal cross-traffic alert, traffic sign reader, low-level automated driving system
MBUX Technology package: augmented reality driving directions, head-up display, additional controls
Energizing package Plus: air fragrancer, ventilated front seats, multicontour seats with massage

Additional Options (All Trims):

AMG styling packages
Adaptive headlights with automatic high beams
Soft-close doors
Panoramic sunroof
Trailer hitch
Air suspension
Leather upholstery
Sport front seats
Heated rear seats

GLE 580 4Matic Specifics:

20-inch wheels (standard)
Leather upholstery (standard)
Comes with Premium package
AMG exterior styling package (standard)
13-speaker Burmester audio system (standard)
Air suspension (standard)

E-Active Body Control (Available for GLE 450 4Matic & GLE 580 4Matic):

Suspension system that counteracts body roll in turns.

GLE 350

255 HP 22 MPG

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GLE 450

362 HP 21 MPG

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GLE 580

483 HP 19 MPG

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What Engines Come In the Mercedes GLE?

GLE 350 Models: The GLE 350 is powered by a 2.0L Inline-4 turbocharged engine. This engine churns out 255 horsepower and 273 lb.-ft of torque. It’s mated to a nine-speed automatic transmission, resulting in a combined fuel economy of around 22 MPG. When it comes to acceleration, this variant can go from 0-60 MPH in around 7.1 seconds.
GLE 450 4MATIC: Under the hood of the GLE 450 4MATIC is a 3.0L Inline-6 turbocharged engine with EQ Boost, a mild hybrid system. This powertrain produces 362 horsepower and 369 lb.-ft of torque. Paired with the same nine-speed automatic transmission, its combined fuel economy stands at about 21 MPG. This engine propels the GLE from 0-60 MPH in a swift 5.5 seconds.
GLE 580 4MATIC: The GLE 580 4MATIC boasts a robust 4.0L V8 biturbo engine with EQ Boost. This powerhouse generates an impressive 483 horsepower and 516 lb-ft of torque. Using the nine-speed automatic transmission, it provides a combined fuel economy of around 18 MPG. With such immense power, the GLE 580 4MATIC can accelerate from 0-60 MPH in just under 4.9 seconds.

What Colors Does the Mercedes GLE Come In?

How Comfortable Is the Mercedes GLE?

The 2020 Mercedes-Benz GLE stands out in the luxury SUV segment. This vehicle is meticulously designed to make sure that both the driver and passengers experience top-notch comfort at every turn. The seats are wrapped in high-quality materials and come with multiple adjustment options, including lumbar support, providing a tailored seating experience for individuals of all sizes. The cabin itself is spacious, giving ample legroom and headroom, making even long journeys feel relaxing.

The GLE’s suspension system is adept at absorbing road imperfections, providing a smooth ride irrespective of the terrain. Moreover, the cabin is exceptionally quiet, with the vehicle’s insulation effectively filtering out external noises, be it from the road or the environment. The addition of features like dual-zone automatic climate control, heated seats, and an intuitive infotainment system further elevate the comfort levels. All these attributes combined make the 2020 Mercedes GLE a sanctuary of comfort on wheels.

How Much Storage Space Does the Mercedes GLE Have?

The 2020 Mercedes-Benz GLE offers impressive storage space, catering to both families and adventure enthusiasts. The cargo space for the GLE varies depending on the seating arrangement. With the rear seats in place, the GLE provides around 33.3 cubic feet of space. This is ample room to accommodate daily essentials such as groceries, a couple of large suitcases, or a stroller.

When the rear seats are folded down, this space expands significantly to around 74.9 cubic feet, offering plenty of room for larger items such as mountain bikes, camping gear, or even furniture items like a small couch or a table. In addition to the primary cargo space, the GLE also boasts several small interior storage spaces, like door pockets, a reasonably sized glovebox, and a center console storage area, making sure that smaller items like smartphones, wallets, and snacks have their own designated spots. The GLE’s versatility in storage options truly underscores its position as a luxury SUV designed for both comfort and practicality.

What Are the Differences Between Years?

The second generation of the Mercedes GLE was introduced for the 2020 model year.

2016: First model year for the Mercedes Benz GLE, which is replacing the older M-Class with new styling, stronger engines, and more standard features.

2017: Minor changes to the standard equipment lineup, diesel engine removed, and new AMG GLE 43 introduced.

2018: Improved performance from a stronger engine in the AMG GLE 43.

2019: GLE 350 has been renamed to GLE 400 with a stronger turbocharged V6, all-wheel drive is also standard on all models.

2020: Fully redesigned for the second generation with new styling, engines, and technology features.

2021: All-new AMG GLE 53 and GLE 63 S introduced with improved performance and more responsive handling.

How Does the Mercedes GLE Compare to the Competition?

The 2020 Mercedes GLE is a nice luxury SUV offering a very upscale interior paired with excellent technology, although it’s more expensive to own long-term than most of the competitors.

The BMW X5 is another popular midsize luxury SUV, which is about $1,500 less. Steering is sportier and more responsive in the BMW X5, while the Mercedes GLE has a more luxurious cabin. We recommend the BMW X5 since it’s cheaper to own, but both are great luxury midsize SUVs worth test driving to see which you prefer.

The Range Rover Sport is a popular competitor, which costs about $3,500 more. The suspension and off-road performance are better in the Range Rover Sport, while the technology features are superior in the Mercedes GLE. We recommend the Mercedes GLE since they have fewer mechanical problems reported as they age.

Ranks #14 Luxury Midsize SUV by Owners

Tie

2020 Audi Q8

Tie

2020 Lamborghini Urus

2020 Mercedes-Benz GLE-Class

4.27

Do Owners Recommend the Mercedes GLE?

Owner Reviews

Write a Review

Beth P on June 7, 2021

Great SUV for moms with 2 kids.

I love the technology, the smooth ride and the space in the backseat. I have the wide tires in the rear unfortunately that has had a negative impact on how the car handles the snow. Reliability on the car has been great for the first year and half, the service at the dealership is also top notch.

Cindy Porter on May 24, 2021

Windshield issues

Tremain S on May 7, 2021

I am literally driving the future.

I had this vehicle since Feb. 2020 and notice no problems yet. I love the fact you can change the color of the lights in the cabin to whatever you are feeling at the time. It also makes a wonderful trip vehicle. It shows upcoming restaurants on the next exit so you can plan your trip to your specifications. I really love the feature of asking Mercedes to do whatever you want by just asking such as changing the music, the color of the lighting, directions, and even turning on the massage seats. It's literally the most awesome vehicle I ever driven.

Nina B on March 22, 2021

Classy not flashy SUV - gle 350 is a nice drive.

Exterior looks simple but luxurious and classy. Drives and accelerated smooth. Four-wheel drive has been excellent especially in winter conditions in Michigan. Interior trim and finishes are modern yet classic - does not too flashy or techy. Added panoramic sunroof makes the SUV appear much bigger than it is. Leather seats are smooth and comfortable. Cons: parking brake press feature (sometimes you forget), having to download an app in order to get remote start; no touch screen pad - you need to control the screen using a dial which is not convenient; heated seats should be in rear seats as well.

Michelle H. on March 15, 2021

Nothing But Aggravation

Kay A on February 17, 2021

Hey Mercedes feature is faulty.

Terri H on February 5, 2021

Gle’s are a great car at a reasonable price.

Great car, would like it to be a little quieter inside but it can handle any weather. Does amazing in the snow and potholes. Backroads and even off road are no problem. The interior is great, it is really a beautiful car that can handle everyday needs as there is a lot of space but rugged enough to haul what you need. Worth the investment.

Del L on January 14, 2021

Great value for the price for a luxury SUV.

The Mercedes Benz gle 4matic is a great high durable performance spacious vehicle. Great in the snow and highway. It drives well on local streets as well. The interior could be more luxurious including coming with standard massage seats, foot rail and fragrance cabin for the price.

Joseph K on January 10, 2021

Cool car, you will love it!

No problems! Rides like a dream (smooth) very tech up in terms of features with a lot of cool stuff, looks sporty too. Love the color it's a dark rich blue metallic, only dislike is that it takes premium gas lucky for me that gas prices have been cheap.

JAN Declues on December 31, 2020

Very Sub Par Customer Service

Boohoo on December 12, 2020

Problem with tail light

Destiny I on November 15, 2020

Very reliable car and comfortable.

Sarah N on November 4, 2020

It is amazing and I love how it drives.

This car is amazing and performed very well! It is very easy to drive. This car is also very safe and the height is perfect. The features in the car are also very great. Some of the features include apple carplay and a touch screen. Overall, this car is my favorite car that I have owned.

Waldy on October 20, 2020

Serious Electrical Problems

Chael S on October 13, 2020

The Mercedes gle is an excellent mid size SUV.

I think it is an excellent mid size SUV. I only offer you this to actively illustrate the point that mid size SUVs does not have a great appeal to car enthusiasts. If you are looking for a reliable comfortable and luxury SUV the Mercedes Benz gle is for you.

Kristy G on September 13, 2020

I love when I open my door and there is a light that shows the logo.

I love how smooth it rides, but whenever I need to do maintenance on my car it is so expensive because I have a Mercedes Benz. Also, I wish there was an option to heat the seats because it would be a lot more comfortable. However, I do love how to give free car washes.

Elizabeth J on August 27, 2020

The ultimate SUV currently on the market!

The gle is the ultimate mix of luxury at a great value. The interior features are the most technologically advanced available any vehicle. The exterior is so beautiful and the exterior AMG package gives the vehicle stand out from the typical models. It is the perfect SUV for a large family or individual. Perfect size to park anywhere and drive in comfort no matter the distance. I love the interior custom color options where you can adjust the interior ambient lighting between 64 different colors!

Anna P on August 26, 2020

Mercedes gle 450 is excellent.

Melissa D on August 20, 2020

Awesome vehicle I love everything about the gle.

This vehicle is great performance on all levels great interior luxury at its finest Mercedes Benz is an awesome vehicle it is been around for many years and very reliable it will outlive you if you take care of it, the ambient lighting on the inside great comfortable seating and great looking updates dashboard looks like a futuristic vehicle.

Ally T on July 31, 2020

I love the multiple points to control what you need, including voice activation.

I love the vehicle and all the features. It balances safety features like the heads up display with comfort features like the massage and heated seats. The interior is very luxury and comfortable. There are lots of ways to customize the features to make it easier to drive better. It kept us safe in a rear end crash as well.

Arnav S on July 21, 2020

Mercedes Benz is the best car brand ever.

Francis M on July 17, 2020

Beautiful style matches how well it drives.

It's a beautiful car that drives smooth and powerful. The interior and the exterior are both done really well with enough space for a family. It is slick looking but has also been good for a young kid. Technology is amazing and it is a really safe car.

Deb Hoesing on July 7, 2020

Poor customer service

JP PENICHET on June 24, 2020

A V8 AMG without the price tag

No issues with my GLE 580. MB quality all the way. Smooth riding and awesome looks.

Fe M on June 2, 2020

Energy saver car with great driving in all kinds of road condition.

Easy to drive in all kinds of road conditions. Seats are very comfy, good music sounds but did not come with the step board. I have to order and have to be installed. Heating and air conditioning system is good. Love the exterior color of metallic blue n beige interior. This car is gas energy saver.

Patricia B on April 25, 2020

Love it but could use more follow through

I love almost everything about my car. However the 'hey Mercedes' functional isn't that great. Half the time she cannot understand what I am asking. Also the map in the navigation isn't great either. It doesn't offer short routes and I tend to use google maps or waze

john B on April 12, 2020

This car is really hard to take care of please be careful with what car you buy.

Makenzie P on April 8, 2020

It is a new Mercedes, it looks like an iPad is going across the whole dash.

Jas on March 29, 2020

New tec

I love the style outside and inside most beautiful suv

Tracy S on March 15, 2020

Luxurious and innovative technology.

Alexy W on March 2, 2020

Big, comfy, luxurious, hefty price, loud, and nice to have.

Pros: feels nice (leather). Lots of room. Comfy. Plenty of add-on choices. Window is not as shaky as it used to be (in previous models/compared to other car brands). Cons: no sun blockers on windows. Can be hard to clean (since it is leather). Is very loud (engine) from outside. Not very fuel efficient.

Sarah T on February 26, 2020

Love this car! Safe, reliable, beautiful.

Beautiful car. Quiet. Smooth. Back-up and side view cameras. Navigation is easy to use. Apple carplay is nice for listening to things on your phone. Back seat is roomy. Third row of seats is a nice add-on if you have kids. Safety features are great. My number one reason for buying a Mercedes is safety.

Merline T on January 20, 2020

The car is wonderful I love the interior and the exterior.

Nice car and interior and exterior I love the way that the car sounds when it starts off and how beautiful the lights in the car look like I have a pink light inside and during the night it looks so beautiful and makes me feel like a baddie I didn't spend too much money on it.

Alexandria P on January 19, 2020

Everything is interesting.

Bijan K on August 29, 2019

Luxury ride, spacious interior, panoramic roof, massaging seats, moose lighting.

A harmony of luxury, technology, and German machinery. It feels like you are gliding when you drive making it such a comfortable ride. The massage seats and the mood lighting are a definite plus. The touch screen display stretches across the dash to the driver giving it the look of one big screen.

Akanksha J on August 3, 2019

Car is for everyone not just for your family but for you. It is safe and secure.

It is very comfortable and reliable. Interior are extremely good. The servicing take place regularly that keeps the car in a great shape. The leg room is really great for everyone. There are features like seat heating which I really like. It has a great car trunk space if we go for a long drive or family trip. There is interior lighting that I do not like other than that I like everything in my car.

Deandre J on June 25, 2019

Benz is amazing best car ever.

It is real good. The way the car rides is amazing and I have never experienced anything like it. Such an absolutely smooth ride and one of the best I have ever put my hands on. If anyone is going to consider buying anything like this Benz then they will not regret it because it is stunning and ridiculous.

Anthony P on June 12, 2019

Exciting to drive and tons of technology.

Love everything about the car. Good technology, ride comfortable and spacious. The navigation video makes following directions much easier. You can fold the back seat down and fit more things in the back. You can use the remote start to start the car.

Elizabeth R on April 10, 2019

Amazing gas mileage for a luxury SUV!

This vehicle is amazing! I recently traveled 300+ miles. I had the eco setting on for the entire trip which was mostly passing through small towns with lots of stopping and starting. I started the trip with 366 miles remaining in my tank. After my entire trip, I still had 152 miles remaining in my tank! The comfort is fabulous-this is all a big improvement from my 2017 gle350. Great vehicle!

Sue Q on April 6, 2019

Sleek and powerful driving machine.

The car drives extremely smoothly. It has features which I never thought I’d need, such as: massaging seats, hands-free steering (it can change lanes perfectly, slow down depending on how close you are to a car, etc, without the driver doing any work!).

Hiram R on March 30, 2019

Dependable mb with great new interior design.

Love the new interior design with ambient lighting and full touchscreen dashboard. Car is dependable and great ride with safety features. Prefer to AMG sport model with enhanced looks. Car has great handling. They are pricey even when you lease them but overall happy with the selection.

Jordan C on November 3, 2018

It is very comfortable and has very comfortable seats

It is very comfortable runs well on gas has very comfy seats it is good to take on trips and it is good for a small family it is luxury and it is good with tires it is bad running but it is ok overall I would rate I a 5 star and buy it again the car is great for long running and it is a high price.

Jordyn T on October 27, 2018

The best car ever very comfortable and reliable.

The primary care is very good it is very comfortable it has warm seats and tinted windows which gives me my privacy it drives very smooth even when it feels like it is not even driving that fast but it is it also has led lights and a place to put my phone for it to charge.

Alex Showalter

Alex is an automotive enthusiast with over 15 years of experience in the used car market. He brings a wealth of knowledge to Vehicle History as our Staff Writer and has written hundreds of used car reviews helping buyers make informed purchasing decisions. He is a member of the Automotive Press Association, and keeps up-to-date on the latest changes in the industry. Over the years, he has driven hundreds of cars, working on many of them. His mechanical experience evolved from modifying off-road trucks as a teen to focusing on automotive electrical systems as he got older. He now specializes in reviewing used cars as an automotive journalist. Some of his favorite brands are Toyota and BMW. The Toyota Land Cruiser is one of his favorite vehicles of all time since they’re built to last forever and can go anywhere. One of his current cars is a Lexus LX570, built on the same platform as the 200-series Land Cruiser, but it’s a better value in the used market.