Handled well in the beginning but with more miles become worse.
After 100,000 miles things have started going wrong with this car and it is very expensive to maintain. Disappointed in the performance. I expected more out of a Mercedes. Also the filter and transmission are not working great at this time and probably both need to be replaced.
Felicia F
on May 3, 2021
Mercedes benz suv is the "dream vehicle" of the century.
My vehicle is great except for the cost to fix anything on it is expensive. It is reliable and drives super smooth. Very durable vehicle that will last a lifetime if it is upkept. It is also very safe and efficient. Mercedes is definitely the best overall family vehicle in the market.
Marc M
on April 1, 2021
Make sure that you have a bumper to bumper extended warranty
Do not by a Mercedes, unless you have an extended warranty. Repairs are very costly. Each oil change will cost you $100-$125. Comfort level is a 10, has all the bells & whistles, excellent stereo system
Crystal W
on March 3, 2021
The Mercedes ml350 is a great luxury car.
My Mercedes ml350 is the nicest car I have ever had. I love the leather seats. The alerts have been very helpful. When a car comes up next to you it alerts you so that you do not change lanes. It also allows me to keep an eye on the other people on the road. I like the keyless entry. All I need to do is keep my keys near me and touch my door handle and it will unlock. The only downfall I have had with it was when my son got out the car and locked the doors but my keys was in my purse in the back seat. I like my rearview backup camera. I love the way it lets me know when I get close to a car. It has been great for having room for my Avon sells. The only thing it could do is have a bigger trunk for travel when you have someone like me that over pack. I like the sunroof. The drive is smooth and it has alerts when something is wrong, like when it is time for maintenance and this is so helpful. The inside of the car is very spacious for my husband since he is 6'7 and need plenty leg room. There are a couple charging areas which has been helpful during trips. It has a turbo charged v6 engine which allows it to go very fast when needed.
Kizzie K
on February 18, 2021
Mercedes are great vehicles!
I have had my vehicle for 8 years now and I have had no issues with it! The maintenance is pricey, but has kept my car running in great shape. Mercedes takes care of their vehicles no matter how old they are! When you take your car in for maintenance, there is an option to drive one of their vehicles until your car is ready! They take great care of you!
Ashley L
on February 16, 2021
Best and reliable car for the money!
There are no problems. Performance is great. Very comfortable luxury vehicle. Well made and designed. It has amazing features including memorized car seat positions for up to 5 riders. The trunk space is spacious. The leather seats hold up very nicely over time. It is such a great car!
Brittney N
on January 16, 2021
It is a great vehicle! I would recommend it for sure.
I love my car! It is spacious and luxurious. It rides smooth and is very comfortable. I haven't had any issues with it other than the regular maintenance that comes with owning a vehicle. The only downside of it is the expensive maintenance that goes along with owning a Mercedes.
Jean A
on December 20, 2020
There is a cup heater) and if u cannot find your phone just use the car phone.
Always has check engine light on:( comfort galore my favorite is heated steering wheel and heated seats. The heat system can be individualized driver can have hot heat on passenger might want low to no heat. There is also individual screens and DVD players behind the head rest for passengers in the first beach seat.
Morgan M
on December 5, 2020
It is unique and special! It has great mileage and is very comfortable.
I love the heated seats. I love the comfortable seats. I love the way the seat belt tightens when i put it on.
Evelyn R
on November 22, 2020
It is a dependable and world class car.
It is a safe car especially for snow or sleet ice because its 4 wheel drive. It is features are amazing like the blind spot alert, lane assist and climate control. The car itself is beautiful and I love the memory seats, built-in GPS, Bluetooth and the camera which helps in backing up or parking.
Wilson W
on September 25, 2020
The Mercedes Benz is a mid-size luxury SUV that is very safe and dependable.
The Mercedes Benz ml350 is a great luxury midsize SUV. The car is fully loaded and comes with all leather and wood grain interior. No major issues with my vehicle. However, regular maintenance is pricey so be prepared. The car has great features such back up camera, and blind spot alerts.
Pierre M
on September 12, 2020
A Fletcher Jones Mercedes is like no other.
Very luxurious Mercedes, the ride feel handling and the power is top notch. Would recommend that every person that wants performance and luxury give it a test drive before buying anything else. Even the sound system is tremendous. Just an all-around great car.
Ann M
on September 7, 2020
Affordable Luxury for the entire family!
My vehicle is luxurious, customizable, and safe, the interior of the Mercedes-Benz M-Class ML 350 offers families a home away from home. With ample cargo space and seating for up to five occupants, this upscale SUV effortlessly combines lavishness with real-world practicality.
Elena K
on August 28, 2020
I love design and comfort. Urban parquet SUV car.
Generally I have no problem with my car. Feel comfortable to drive to long distance and short trips. Sometimes displeasing 3 issues. 1 - when I have to make an u-turn quickly in 2 or more attempts I switch transmission forward and back. When I push gas pedal to move back it drives not immediately it is like thinking before to move. 2- windshield wipers works not bad but sometimes when it is rain or snow I need 1 more option between very fast and medium speed.
Katherine R
on August 28, 2020
It is easy and smooth to drive.
It is super easy to drive and drives very smoothly. I love that it is large but does not feel overly big. The backup camera with extra lines makes it really easy to parallel park. It is large enough to be a mom car but does not feel like a minivan.
Annie D
on August 20, 2020
I love my great 2012 Mercedes.
When I have to get the car serviced it cost too much money and when there are issues they seem to be major. It was in very good condition when I bought it which is great. I love the size and the features, as well as the style not changing. I hope it last a long time.
Raphael L
on July 10, 2020
Ralph Mercedes ml350 2012 4matic.
Well it drives smooth. I haven't had any issues since I had it. It is very reliable if you keep the maintenance up. I am comfortable everytime I drive. I have leather seats, heated seats, Bluetooth, sunroof, dual temperature gauge. It performs really well.
Jeannette G
on May 18, 2020
Great fast reliable road car.
It is very fast and handles really well. It takes turns very easily. It is very comfortable and very reliable. It is a great road car too. Service is expensive but thankfully I have not had any problems so I only have to take it in for scheduled maintenance visits.
Alex
on May 16, 2020
Warranty a must
Great SUV while under warranty. Had engine light on, MB wants $8500 to fix it. All harness sensors ECU contaminated with oil. Had to junk it. MB will not stay behind there product. Once warranty out you don’t exist
Candice S
on February 26, 2020
I haven't felt more safe and comfortable in any other vehicle in its class.
It's a smooth ride and provides ultimate comfort. Safety features are hard to beat. Elegant styling to the exterior and interior. One feels like royalty owning and driving this car.
Terri H
on January 25, 2020
My Favorite Car After 2 luxury, 2 sports & 2 sedans, Mercedes is the best!
My Mercedes-Benz ML350 os a great SUV. I normally buy a new car every four years but I have kept this 2012 MB because I love it! It's spacious on the inside but small enough to get any parking space I need. It has quick pick up when I need it and it is very comfortable. Even my 6'4' husband fits comfortably and enjoys driving this car!
Megan F
on December 29, 2019
Safety rating and all the air bags to protect your family
Love the safety of this vehicle. It's very roomy for a family
Abby P
on December 5, 2019
It has seat belts that adjust to one's body once the car starts and the seat belt is locked in. I like this feature because it gives me a sense of security.
I enjoy the self lift trunk feature. The size is comfortable for my lifestyle. It's sleek and practical.
Leonie W
on November 24, 2019
The engine is high performance and it has an excellent ride.
The leather seats are comfortable. Dash is tech friendly. What comes standard in the Mercedes is luxury for most vehicles. The performance is excellent. Had problems with tail lights but the dealer repaired it and had no problems since. Overall it is a great vehicle.
Kate P
on October 15, 2019
Fun luxury car to drive. Highly recommend.
The 2012 ml350 is a comfortable ride with a powerful engine. The only issue I have had with the car is cracking on the wood trim from heat, lug wrench that is too short to get enough leverage to loosen lug nuts to change tire & wear in the leather bin the driver side seat from getting in & out of the car. Otherwise this is a fun car to drive. Easy maneuverability. Great gas mileage. I would recommend this car to anyone.
Kathy R
on October 4, 2019
Luxurious family SUV with a ton of space.
Love the Mercedes brand. Luxury SUV with room to fit 2 car seats in the back seat. Runs amazing and smooth with heated seats, GPS, Bluetooth, etc. Large trunk space for a small SUV. Comfortable leather seats and wood trim. Not too big of a SUV yet has a lot of space.
Johnny h
on September 13, 2019
Normal maintenance on the car is necessary and can be pricey. But well worth it
It is luxurious with most of the safety features we want as a family.
Michelle G
on June 23, 2019
This car has pretty good gas mileage.
I like the style of this model. I like the fact that they haven't changed the body style so my 2012 is still a relevant style. I like that this car is reliable. I dislike the costs of repairs.
Ernie G
on June 10, 2019
My 8 year old ml 350 runs like new!
Vehicle is reliable and performs well. I opted not to have all the bells and whistles, and the amenities that I have are more than sufficient. Car is 8 years old and runs like new! I have had little issues with my car. My next vehicle will be a Mercedes.
Carol K
on April 1, 2019
The SUV everyone should own!
I love everything about my SUV. The color is unique, not like any other on the road. The vehicle itself is made like a tank, no need to slam the doors. The interior is plush, the seats are the most comfortable I've ever sat in. You can adjust the seat, the back and the headrest. Then lock it into the memory. It's very roomy both in legroom and headroom. Some vehicles feel like the roof is brushing your hair, not this one! It has all the bells and whistles!
Raj G
on January 26, 2019
It is classy and well made.
It is incredibly classy and I appreciate the kind of elegance and reputation Mercedes entails. I also like the feel while driving, it is very smooth. I dislike how quickly the cupholders broker however, as well as much of the other interior pieces of plastic.
Gabrielle P
on December 9, 2018
The smooth ride and easy steering. I don't like cars that drive really right. The steering is more loose but easily controlled at the same time.
I like it's sleek exterior, the high quality interior and like the size for myself however, it's a bit tight between the front and back with 3 car seats in the back. I also like how smooth it drives.