Safety Features by Model

Base $28,950 - $32,900

MSRP

  • Crosswind Assist Electronic Stability Control (ESC)
  • ABS And Driveline Traction Control
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st Row Airbags
  • Airbag Occupancy Sensor
  • Outboard Front Lap And Shoulder Safety Belts -inc: Height Adjusters and Pretensioners
  • Curtain 1st, 2nd And 3rd Row Airbags
  • Rear Child Safety Locks

Worker $25,995 - $29,995

MSRP

  • Crosswind Assist Electronic Stability Control (ESC)
  • ABS And Driveline Traction Control
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st Row Airbags
  • Airbag Occupancy Sensor
  • Outboard Front Lap And Shoulder Safety Belts -inc: Height Adjusters and Pretensioners
  • Curtain 1st, 2nd And 3rd Row Airbags
  • Rear Child Safety Locks

IIHS Crash Test Ratings

This vehicle has no IIHS Crash Test Ratings.

Warranty

Basic Warranty

36 months / 36,000 miles

Drivetrain Warranty

36 months / 36,000 miles

Corrosion Perforation Warranty

60 months / 100,000 miles

Roadside Assistance Coverage

36 months / 36,000 miles

Certified Pre-Owned Warranty

Maximum Age/Mileage:

6 years old or less/less than 75,000 miles

Basic Warranty Terms

1 year/unlimited miles

Powertrain Warranty

1 year/unlimited miles

Dealer Certification Required

164-point inspection

Roadside Assistance

Yes

Deductible

No

Return/Exchange Policy

7 days/500 miles

Out-of-Town Repair/Service

Yes

Free Service Loan

Yes

Special Finance Terms

Yes

Transferability

Yes

Satellite Radio Subscription

3 months

Complimentary Service/Maintenance

No

Recalls

Steering > Electric Power Assist System Sep 21, 2017
Report Receipt Date:
Sep 21, 2017
NHTSA Campaign:
17V595000
Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence:
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy:
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Suspension > Front > Wheel Bearing Oct 15, 2017
Report Receipt Date:
Oct 15, 2017
NHTSA Campaign:
17V651000
Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.
Consequence:
The loss of a front wheel would increase the risk of a crash.
Remedy:
DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Power Train > Automatic Transmission May 21, 2018
Report Receipt Date:
May 21, 2018
NHTSA Campaign:
18V335000
Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Consequence:
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Remedy:
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Power Train > Automatic Transmission Jul 28, 2018
Report Receipt Date:
Jul 28, 2018
NHTSA Campaign:
18V497000
Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Consequence:
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Remedy:
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Fuel System, Gasoline > Delivery > Hoses, Lines/piping, And Fittings Nov 28, 2018
Report Receipt Date:
Nov 28, 2018
NHTSA Campaign:
18V837000
Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
Consequence:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy:
DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Lane Departure > Blind Spot Detection Mar 6, 2017
Report Receipt Date:
Mar 6, 2017
NHTSA Campaign:
17V148000
Summary:
Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
Consequence:
If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
Remedy:
DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Air Bags > Passenger Side Frontal Dec 26, 2016
Report Receipt Date:
Dec 26, 2016
NHTSA Campaign:
16V935000
Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a passenger air bag that may have been manufactured with an incorrect Tether Activation Unit (TAU). As a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag may not vent properly.
Consequence:
An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.
Remedy:
DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.