Overall, it is a good van. A couple of mechanical issues.
We have had our VW Routan for 1.5 years. It is a smooth ride. The seats are comfortable for this class of vehicles. We did have the transmission go out shortly after 120k miles. We have also realized that the tire sensors are expensive to replace and difficult to tell which ones are not working. Overall, I like our van.
Evelyn S
on May 27, 2021
Perfect minivan for road trips.
It is a nice reliable van. Great size for my family. I had some issues with the car not starting but that has been fixed by a mechanic. I like the way it drives. The van drives very smooth on the road it is a perfect vehicle for a road trips. Love the seating and space.
Cory A
on May 22, 2021
Overall the Volkswagen Routan is a good minivan I like it.
The only problem I have had with the band is the air condition motor it has to be replaced and that is probably common because it is been in Nevada and California hot places so it has not used the car drives well it does not really get up and go at the start but once you get it going it picks up real good I love the leather interior the third road the double video players for your DVDs the system is good sounds good it could go a little louder but you have an eq in there to balance it out also too.
Gayla N
on May 13, 2021
The fact that not very many 2011 Routan made and that mostly it is a Dodge Caravan made at the Dodge plant.
It seems to have a few a short in the dash and we've had issues since we bought it. AC went out & there was an issue starting for a while.
Adrianna M
on April 9, 2021
Great minivan, great space, comfortable drive.
Very comfortable for my large family size. Known to have transmission problem. Had to replace transmission less the 100,000 miles. They do not make this model anymore due to those issues. But overall I love this van and I would get a newer one if they still made them.
Fran N
on March 18, 2021
My amazing car Volkswagen routan 2011.
It's everything good with the car, all in the car is ok, I have the luxurious edition, so it has a lot of extras, everything is automatic, is a pretty nice car, we love to travel in that car. Specially when we go so far, that is so comfortable, we have four kids and all of us feel good.
Shannon F
on March 14, 2021
I never thought I'd be a minivan fan but I am in love
The comfort is wonderful the TVs the sliding doors is amazing family car. In the summertime sometimes the car ask a little different but other than that the car has run great! The mats are easy to take out and clean and there's lots of space for seven people
Ivan G
on February 28, 2021
Fun minivan for a family of 6.
Encountered significant mechanical failure at 90,000 miles - required new transmission. Overall I really enjoy it as a daily driver, taking kids to and from school. Very comfortable on long road trips and the two screens are welcome additions so that the kids can watch different content, if they want to.
Leslie W
on January 19, 2021
This car has great automatic features! It simplifies life with a touch of a button.
We just bought it! The car runs well. Has two DVD screens (and maybe players?), one for each row. Love the automatic stow and go third row seats. So easy to push a button! Gas mileage isn't great (24 mpg highway) but the tank is huge!
Melissa D
on January 6, 2021
It has the finesse of a VW with added bells and whistles but has a Chrysler engine on the inside.
I like that my minivan has power side doors and a built in navigation system. All seats are heated which is nice in winter as well as the remote start. The double DVD player keeps our kids entertained on long road trips.
Sheena A
on December 27, 2020
Fully loaded DVD players CD players very comfortable overall.
Lots of break issues but it's comfortable for long trips heated seats fully loaded kid friendly and great navigator system. The heat and air work great never had any severe issues yet kept up on tune ups and oil changes runs very smooth and voice recognition is on point.
Elise K
on December 7, 2020
2011 Volkswagen Routan: an okay vehicle.
The vehicle runs fine, but I have constant issues with the alignment, brakes, and tires. It is a big boxy car and the turn radius is too wide and it is difficult to drive at times. It is comfortable to sit in, but it feels awkward at times to drive and is very high up.
Sandra P
on December 2, 2020
I love the comfort and space of my Routan!
I love my Routan. It allows me to take my grandchildren with me comfortably and safely. I have had no mechanical problems other than routine maintenance. I am able to carry many loads of sports equipment, shopping bags and everything in between. I love my Routan!
Agnes S
on November 20, 2020
Made of german, nice equipment, very comfortable for family, have big space for family, and its very nice van
Very comfort, good machine, has on two dvd to entertained of our kids. Van is very nice and fit to all
Danielle N
on November 7, 2020
Very reliable vehicle and spacious for a larger family.
Vehicle has about 156k miles. It has been reliable. The interior is very comfortable and our four year old loves to be able to watch movies on the screen. The trunk space is quite spacious and we have utilized it to help several family members, and ourselves, move over the last two years.
Allison R
on November 1, 2020
Volkswagen Routan: good family vehicle.
The Routan is a good family van. It is spacious, comfortable, has storage space under the middle seats and in the trunk. The only issue with it is that it seems to have trouble with weather, hot or cold. The engine will not turn over when initially started. This has been a frequent problem with this model.
Stephanie M
on October 23, 2020
2011 Volkswagen van for family
Gas cap warning comes on all the time. Also the tire pressure light comes on for no reason. Plus when we first got it the transmission needed work
LR L
on October 7, 2020
My Volkswagen Routan is a very excellent choice for every family.
I have more than 3 years with my van and I have no issues with it. Excellent for big families. Comfortable. No mechanical issues. Excellent for travel. And I love the back camera. Have a very good inside space. You can use for work, and have heat on your seat. That is very good for winter, or still for back pain.
Kenneth R
on October 5, 2020
The vehicle is a great starter vehicle but not a vehicle for long term use.
This vehicle has a Chrysler engine, and some transmissions issues. The vehicle is a great look but just does not equal value in my eyes. Performing has miles are not that great. Reliability has been ok just the transmission issues. It is comfortable and the features it does not have Bluetooth.
Joe L
on October 3, 2020
It may say Volkswagen but it is no different than a Chrysler
I love my van. It has all the room that we needed for a family of 5. I wish that Volkswagen would figure out a way to offer vans again now that their contract with Chrysler is up
Allie E
on September 15, 2020
Great van except for one costly, common issue.
About 60k miles in, we had some electrical and gas issues that kept the van from starting, required an expensive repair. We are told this is common with this model. Other than that, we love the automatic doors, the comfortable seats and the storage space.
Marissa M
on September 2, 2020
It is a Chrysler engine not VW.
It is the perfect mom van. Drives great and is lasting well. The stow and go is hard to do, clips get stuck.
Angela S
on August 5, 2020
Vehicle has automatic doors so you do not have to touch them to open them.
Minivan with automatic doors, heated seats, DVD player and a lot of space. Perfect for a big family. Seats fold down for extra storage in trunk and back seat. Seats are removable. Extra storage beneath seats. TVs with headphones and remotes. Air conditioning and heat in back seat and can be controlled by back seat passengers.
Terry F
on July 25, 2020
Love my Routan. Great for doing activities like fishing.
I bought this vehicle used with about 35k miles. Lots of room and features. I have had very few mechanical issues. The only complaint is the audio/GPS unit. I am considering replaces with a more up-to-date unit. Additionally, the center floor console is inadequate. My previous van was a Routan sel and it is console was excellent.
Crystal C
on July 2, 2020
Very comfortable and reliable for families.
It is very reliable, haven’t had any issues. It has DVD players for the kids, and a back up camera which is wonderful. Overall a great family vehicle. I have not had any problems with it. Very comfortable. Plenty of room in the 3rd row even for older kids or adults.
Charlene W
on June 22, 2020
The VW Routan is a perfect family vehicle!
My Routan is amazing! It has heated seats, automatic sliding doors to easily get kids in/out, and it runs well. There is an entertainment system to keeps kids busy as we drive about our day. It is easy to use, easy to keep clean (even with 3 kids), and is very reliable. It gets good gas mileage for being a minivan, which is nice.
Diane D
on June 9, 2020
It is very easy to maintain, not a lot of maintenance is involved to take care of it. It has lots of room for storage as well.
I have bad knees and it is very easy to get in and out of my vehicle. I love the design as well. A comfortable ride.
Katrina G
on April 25, 2020
A great family minivan with lots of amazing features
It is a great vehicle. Great fuel mileage and all the bells & whistles. It rides and drives smoothly. It has leather seats. It has GPS. It has a backup camera. It has dual DVD players. The spare tire is somewhat hard to get down and change if needed but not impossible. It has stow and go which is great for traveling. It has heated seats which is great for winter or cold months. It has dual captain chairs, which is great for getting in and out of the vehicle. It also has automatic doors and back lift.
Kim M
on April 23, 2020
Amazing travel space for families and out of town guests. Very comfortable for short and long trips!
For a family of four, that travels a lot, it has great space and store. I love that the back seat folds down into two different configurations. It has adjustments for air and lighting in every row.
Stephanie M
on April 7, 2020
Automatic sliding doors are the best things to happen to cars EVER.
I love my car. I love the automatic sliding doors and the dual video screens. I love all the features and the design. But, from a mechanical standpoint, it's an expensive nightmare. We are constantly fixing something and I had that about the car.
Ann C
on March 16, 2020
Great vehicle besides a major issue of needing a new transmission!
My 2011 Volkswagen Routan was good for the first 4 years while it was under warranty. A few months after the warranty was up we brought it in for routine maintenance and we were told that the vehicle needed a new transmission. This came as a huge shock to us because the vehicle has well under 90k miles. The performance has been adequate. As far as reliability, I have felt safe using the vehicle, except for tire pressure. The tire pressure is constantly saying it is low and the dealership said that there isn't anything they can do. It is a fairly smooth riding vehicle. The comfort has adequate as well. There is not anything that is uncomfortable but I wouldn't say it is super comfortable. There are a couple things that I do enjoy about this van that I have not had in my other vans. One of those things is that the windows roll down in the back. I enjoy that feature because the passengers in the back can enjoy the wind on really nice days. The other thing that I enjoy is the storage and the way the back seats lay down. I am a mom and going on long trips the space has been very much appreciated. I enjoy that I can store things under the middle two seats. I enjoy that I can lay down only partial of the back seat and still seat one of my children in the back, while packing in suitcases and all the other things we need for trips. Other than the transmission, which is a really big deal, the vehicle has been great and has met our needs as a family.
Kshu H
on March 15, 2020
Smooth efficient and great.
Smooth drive. The power is great and efficient. The gas does not cost that much and it is the perfect use for me. Highly recommend this car and great for long drive with the family. Got it little while back and maintenance is not too demanding. Dealership was really nice too.
Stephanie W
on February 27, 2020
2011 Volkswagen Routan is a spacious van that is fun to drive.
We named our minivan Routine. I love that it has the power gate and doors that open with the push of a button. It drives well lots of room for groceries and kids. I don't like that the navigation does not update automatically.
Lauren M
on February 18, 2020
You get your money's worth when you buy it.
I love my vehicle. It has enough seats for my whole family and friends. There is plenty of room for all of the things my family needs. We have talked it on many long vacations and it is still holding up really well considering the amount of miles it has on it. The only downside is that it is not four wheel drive and not very good in the snow.
Leslie W
on February 2, 2020
Great car, but probably better when it is newer.
I love the automation-- automatic windows, sliding doors, trunk. It is comfortable. It has a TV for the 2nd row and another one for the 3rd row. It has headphone jacks for the kids to listen to the TV in the back so it does not have to disrupt others. My particular car feels like a lemon though-- or maybe it is just falling apart because it is old and has over 100,000 miles. We bought it used with 110,000 miles. There are frequently major repairs that we have to make, things that are leaking, or things that are pending (I.E., soon they'll need to be replaced, but they're not that bad yet and I do not want to spend $2k yet to fix them).
Catherine Burton
on January 30, 2020
Lousy van
Good as far as space. Have had to many mechanical problems. From replacing transmission, whole computer system and more. Now it's the lifters. Everytime I have a $500.00 deductible! It's a big problem. I would not recommend to anyone. I'm selling it!
Brandon D
on December 30, 2019
It is great. Roomy and drives great.
All around great vehicle except for the fact it is a big gas hog and does not have the room a minivan should have.
Shana S
on November 27, 2019
I had to get a new engine around 17,000 miles but it was replaced for free. Three brakes are not that good but the car holds up to a lot of abuse.
It's got a Chevy engine. So it's not a Volkswagen engine.
jeff w
on November 23, 2019
The car is roomy but lacking in the engine department.
The engine isn't as strong and responsive as my other minivans. The sight lines are excellent. The Routan is roomy and has been a good family van able to carry lots of people and stuff. We were able to bring two kids to college in this vehicle.
Allison S
on November 3, 2019
It is a great car for the price. It came lots of extras that I would not get in a similar van.
I like all of the extras that I have in my car especially the dvd player. I dislike how things are starting to fall apart and stop working. My biggest complaint is the transmission.
Isabella P
on October 19, 2019
Very comfortable, good on gas
I love the design. Kids love the TV and Dvd Very comfortable
Lb B
on September 11, 2019
It's has good safety features And a DVD player Space for kids
I like the loading kids are easy No trunk space dislike
Season T
on August 16, 2019
It has good gas mileage and drives well.
Great van on options and space. It is drives smooth and it quiet with road noise. Some of the materials are inexpensive in the DVD system so it can rattle on bumpy roads.
Lori H
on August 5, 2019
Very comfy family vehicle
I have over 174,000 miles on the vehicle. I am the only owner. I never had any problems before 100,000 miles. After I hit that Mark, Basic maintenance was needed. I had to replace the transmission around 150,000 miles. Other than routine stuff no problems at all.
Emily E
on July 13, 2019
In the floor storage, great for extra space.
It is a fantastic car for me and my family of four to get about in our day to day life. Lot's of room for storage and extra groceries.
Abatha B
on July 10, 2019
The cargo space is the one of the best parts. We often put the back seats down for luggage when traveling.
I like my van, the cargo space is wonderful. It is a comfortable car and fulfills the needs of a family of 4. The heated seats are my favorite part!
Rachael K
on June 19, 2019
My minivan is affordable and provides the necessary room for my family of five. I love the sliding doors and folding third row seats.
I had to replace the battery twice within the first two years of owning it. I like the captain seats in the front and the second row and the fold down third row seating as this provides plenty of room for our family. There is a whistling noise that happens when I'm on the highway and I believe it's from the caliper wearing down my brake pads which I've had to replace twice in this past year.
Jamie L
on May 15, 2019
Most comfortable vehicle we have ever owned.
I have loved my Routan, it is comfortable and convenient. It was a DVD player for the kids with headsets so I can still listen to music or talk to a passenger. Seat heaters are a huge comfort that I cannot go without. Drives so easily like a car. Never had a problem with our vehicle. Lots of storage and leg room. I have two teenagers and they are comfortable also. We have loved this vehicle.
Paul S
on March 11, 2019
That it has low mileage. Very clean and has been maintained by the VW dealership only
It is nice looking, just has mechanical issues that the dealership has never been axle to fix
Chris s
on January 16, 2019
The doors slide back with the push of a button, so parking close to other cars is not a problem. This also helps when I am carrying the baby in the car seat. Grocery pick-up is so easy with the auto raising rear door too.
I bought this car used from someone else. I like the features it offers for the price I paid (much less than brand new). We have had to fix a few things so far, but that is because it is already seven years old. I really love the auto doors (for my new baby), the temperature control for the front and rear, and how the seats fold down into the floor making room for my large dog.
Travis M
on December 8, 2018
This is a tip of the line Minivan!
The van is very nice and works well for our family of 4 and 2 dogs for our road trips. The only negative issue about the van is the AC take a little bit to cool you down. But when it starts kicking in your all good. I would definitely recommend this van. All around great van!