I love Cadillac. Never thought I would ever own one. It is a very smooth ride. I have had it for a lil over 2 years and still get the wow factor when people see it. My only problem so far has been the electrical part of the car. My cue system went about 6 months ago.
Bonnie G
on June 1, 2021
Cadillac xts platinum edition very enjoyable to drive!
I really enjoy driving this vehicle! I have owned luxury vehicles in the past and this car performs and rides like any of those! The platinum package gives me all the needed bells and whistles, and nice lighting details throughout the cabin. The heated and cooled seats are nice as is the heads up display. Overall very nice car!
Laura S
on May 20, 2021
The stash box behind the control pad is amazing. It has many storage place.
Really comfortable front and back seats, driving is pretty smooth, great sound, amazing features. The sunroof is so cool, the lights on the handle doors make the car look extra nice at night. Also has a lot of extra small lights pointing at the important things in the car, like the handles and the stick.
Mister Deville
on March 9, 2021
Bad Suspension on XTS
I own a 2013 Cadillac XTS Premium collection. I am a dedicated Cadillac Lover and owner, this is the 11th Cadillac that I have owned. This car, the XTS has been in and out the shop more than any of my previous Cadillac's. I am now experiencing suspension problems AGAIN. I am Really Really dissatisfied with this XTS and with Cadillac Corp. I see so many other XTS experiencing the same issues and why has Cadillac not acknowledged that this is an issue. There are other GM vehicles experiencing the same issues. I've owned this vehicle for 5 years and have had all these issues within 37,000 miles.......Wow! Very Unhappy with this car.
N.Gomez
on March 7, 2021
Running Day Lights
I have a 2013 XTS and in the past 6 months have replaced the bulb to the running day light at least 4 times. . Anyone else having this issue?? Same light keeps going out... Last time it was changed it went out 3 days later. I'm so annoyed and don't know what to do at this point.
Wanda G
on January 17, 2021
Bluetooth capability, auto startup,
Cadillac are very comfortable for traveling over any other cars that not luxury. Great on mileage as well as on gasoline. Cadillac operates on regular gas. Bluetooth connection with your iPhone and other devices. They are very smooth riding and plenty of car spaces for riding other carriers. Trunks space is large for carrying a lot of luggage.
Ted H
on January 7, 2021
Why I love my Cadillac xts.
This cart has every option available except for all wheel drive which is not needed in Arizona. I love the heads up display on the windshield that shows your speed and the posted speed. The heated and cooled seats are perfect for the Arizona summers and winters.
Kyleigh S
on December 25, 2020
Space and comfort for days.
There is tons of space in this car. It drives really smooth. I love all the remote features and the option to open up the sunroof. The seats are comfortable and there is room in the back for two large car seats. There is also a lot of trunk space, plenty of room to fit suitcases and a pack and play. The rear view camera allows us to be able to park without worrying what we might hit. The push to start is a convenient feature.
Brenda B
on December 14, 2020
I love my car because its luxurious
I've had no problems with my Cadillac XTS I love this car. Its roomy and great for road trips. It has all the bells and whistles It's not as fast as other cars but it's not like a small economy car, I have no problem with acceleration. It's a very sharp looking car.
Trevor M
on December 4, 2020
It's very comfortable and reliable and very smooth riding
It's reliable, comfortable, and nice. It's very smooth riding I have never had a problem with it It's low maintenance
Page S
on November 1, 2020
Lights on inside and outside of the car
No, problems. Drives excellent, interior nice, great sound system, has AC seats that are convenient. Great gas mileage, the lights on the side at night are nice, it's an automatic start which is convenient. I enjoy this car and would recommend to anyone
Jessica S
on September 25, 2020
The safety features are great.
Cadillac xts is very comfortable, and is a great size. The safety features on the car are awesome, and very helpful. Also enjoy the speaker system and the backup camera. Would recommend this car, the only downside is it does not always get the best gas mileage.
Ren V
on September 17, 2020
This car has a lot of space, so it is ideal for a bigger family.
The leather seats are not ideal when it gets hot, but that might just be my only complaint. Everything else about the car is amazing - from heated seats to the amount of space it has. This car is perfect for a bigger family. My family of five fits perfectly in the car, even a few friends can tag along with us.
Joyce S
on September 8, 2020
Beautiful car but major problems
I would not recommend this vehicle? This vehicle has bad suspension problems? I have changed the shocks and struts and the car still feel like it is bottoming out? I have already spent thousands of dollars on this car and it is still not right? Very unsatisfied customer???
Tonya C
on September 2, 2020
SO YOU WANT A CADDY! THINK BEFORE YOU BUY.
The tires are horrible. Cadillac has to do better. MINOR FLAWS WITH THE QUE SYSTEM. I'M NOT SATISFIED AT ALL.
TL H
on August 31, 2020
My xts has all options except all wheel drive. The silver color looks like new.
I like the speed display on the windshield and all the other options like cooled / heated seats, window shades on rear and back seat, folding rear headrest, vibrating seat alarms for lane warnings, collision alerts, etc. The leather seats are great and actually the car still has the new car leather smell which I love.
Hannah P
on August 17, 2020
Luxury on wheels with peanut butter heated seats.
We just bought our car a little more than a year ago and we absolutely love it! The gas mileage is amazing. The seats are too if the line and a peanut butter color. They are heated as well. There is plenty of room for our family which is a family of four. The black color is very sleek and looks too of the line. The parts to repair are a little expensive but it makes sense because it is a Cadillac after all. We would definitely buy another Cadillac in the future.
carrie b
on July 21, 2020
It is a luxurious car that has a ton of great things about it. It is safe, comfortable and a smooth ride
I love my car. My favorite part is the heated and cooled seats/ steering wheel. It is a very smooth ride and has good gas mileage. The only thing I dislike is that there isn't a ton of storage room
sTAN G
on July 21, 2020
Car evaluation for it is good to ride in.
Dependable with a great many features. It is a great car and I would highly recommend it to others. It has a number of features that I have yet to learn how to operate. It gets acceptable gas mileage as well. I will continue to recommend this car to all that I meet and greet.
William W
on July 4, 2020
My 2013 Cadillac xts base is nice. Too bad that Cadillac discontinued it.
My 2013 Cadillac xts is a nice luxury car for the price. It is spacious, smooth ride, easy handling. The cabin is spacious for a family of 5. I have the base model so I have limited bells and whistles. No back-up camera and no navigation. It runs on regular gas in which is good with the current gas prices. I wished it had blown bulb indicator in the dash.
Joseph C
on June 29, 2020
Why I love my Cadillac xts.
The ride is amazing it has a very good pick up. The engine is very reliable. The interior is very spacious and comfortable. I also like the special edition red paint that I have from Cadillac. The touch entertainment center is very good including the navigation system.
Patsy
on June 16, 2020
Be sure to check on-line issues/complaints before buying!!
I inherited my 2013 XTS from a relative who purchased a new Cadillac every 3 years with this one being the last one. I had purchased the last 3 from her when she purchased a new one. This vehicle has cost me a good bit in the last year! Cue Screen/Radio Control Assembly Replaced, rear suspension, bumper energy absorber, all before reaching mileage of 28,187. Also, rear window defrost strips have fallen/hanging down. Today, rear left turn signal went out. It’s been money, money, money! I’m grateful that I “inherited” this vehicle rather than purchased it. The ride is very smooth and the turn/parking of this vehicle is great but that is honestly all that I can say good about it except INHERITED!
Beverly
on June 1, 2020
Major problems With major systems
My elderly parents bought this car in early 2014, having previously owned three or four Cadillacs they loved. The car did well until it was out of warranty. At 68,000 miles they have already had to replace the air conditioning and now something called Cadillac Q has gone out and a repair estimate is close toMy elderly parents bought this car in early 2014, having previously owned three or four Cadillacs they loved. The car did well until it was out of warranty. At 68,000 miles they have already had to replace the air conditioning and now something called Cadillac Q has gone out end of repair estimate is close to $2000. It involves the computer that runs some of the major systems, specifically the GPS and radio at this point. Having read some of the other reviews, we now fear the lights may become affected, and other major features such as brakes and locks could be affected as well.I consider this entire issue a safety problem which should be under a recall. I hope Cadillac will address this problem in the very near future. In the meantime, I drive an Infiniti with 166,000 miles that has given very little trouble, and an Acura with 68,000 miles. I may purchase my parents another make of car If we cannot get this resolved. We live in Montgomery Alabama, and classic Cadillac knows of the problem.
willy c
on May 28, 2020
THEY SHOULD BUY IF THEY LIKE THE LOOKS
It's too low to get the at my age. The car is a very nice in appearance I LOVE DRIVING IT
Kadaryl O
on May 18, 2020
The leather interior is beautiful.
I love my vehicle but the only problem is, the touch screen seems to only work when it wants to. The vehicle is very comfortable and luxurious. My favorite feature would be the heated and cooled seats. I also love the lighting on the outside and inside.
nicolette F
on May 11, 2020
It is great, it uses less gas than other vehicles
It has high performance, great interior and it is a unique vehicle
Jamie C
on March 20, 2020
Why I own a caddy and always will.
Great for long trips. Silent on highway. Dual passenger climate control. Loaded. Smooth ride. Great gas mileage. Looks great. Good radio. Safety features packed. Top of the line. Modern. Luxury. I would not trade it for any other make of vehicle. I love the way it drives.
Heather F
on February 12, 2020
I really love the push start and Bluetooth features.
My vehicle has no issues. It is a perfect car. Smooth riding, clean interior. It also has many great features such as push start, sunroof, Bluetooth and you can talk on your phone through the speakers in the car. Leather seats, extra cup holders and CD player.
Josh H
on February 10, 2020
Good car with some issues.
I average about 17 mpg overall with all wheel drive. On the highway that can be as high as 28 on a trip so that is very good. The car is fun to drive and is very comfortable. I have had issues with the suspension having all four struts needing to be replaced at around 50,000 miles. Cadillac warranty covered most of that. Overall I really like the car.
Debbie T
on February 7, 2020
It beeps when you are too close to the car in front of me.
It does not look like a Cadillac and I am not a big SUV person. I am not sure if you are expecting me to make stuff up. But it does not have near enough cup holders. The leather does not match the bright red of the rest of the vehicle. It's not too bad to fill it with gas and it does not need to be filled every week!!
Lei L
on December 18, 2019
Beautiful car. Worth every penny.
This car is amazing. It rides really smooth. The interior is just as pretty as the exterior. The controls are a bit different than what I am used to, such as there being a button to open the glove box. Though it took no time to figure everything out. My favorite thing about the vehicle is the bass and music. No matter how loud the music is or how hard the bass is inside the car, you cannot hear it outside the car. Also the sunroof is wonderful.
walter F
on December 3, 2019
Very good on gas also look good
On complaints good on gas great power nice ride
M. Johnson
on November 25, 2019
Problems
I have a 2013 Caddy XTS Luxury that has less than 23,600 miles on it. I inherited the vehicle from my aunt in 2016. When she owned the car, within the first year, the battery had to be replaced. In the last 6-9 months, I have had to have the rear suspension replaced/worked on, then within a week of getting the vehicle back, I had to have the rear sensor (??? In the bumper) replaced, then the Infotainment system/screen had to be replaced. The cost was approximately $2,000.00+. I am now faced with the drivers side rear turn signal not working (estimated $1,000.00), the back-up camera now says “Service Rear Vision System”, and lastly, the rear glass with defrost/defog strips needs to be replaced due to strips hanging down
Kimberly Crum
on September 21, 2019
Bad Car
The first 40thousand miles good, soon after that, I have had electrical problems. The Cadillac Cue is froze up, hard start of Cue did not work, I can’t use navigation, no radio channels, nothing.Someone hit me from behind, airbags did not deploy. And I took my car to Cadillac for the recalls on air bags, they said all good. They did not deploy, now I have to have surgery. The trunk is open every morning, by its self. If had to do over would not of bought this car.
Robert Carmona
on September 4, 2019
Cadillac style
I love everything about my Cadillac smooth ride handling is incredible drop it down in sport Modeand have the time of your life . The steering The steering is impeccable I love the Alcantara headlinerthis vehicle is top notch you’ll know what I’m talking about when you test drive one I love my Cadi !
Lester C
on July 29, 2019
Comfort in driving and safety features.
I like the comfort it affords. I like the body style of the car. I like the fuel mileage that it gets.
Barb J
on July 27, 2019
It looks nice and has run nicely since we got it. Never had an trouble with it.
It is an ok car. I have a hard time with the seat, because the seat is too long.
Kay L
on July 10, 2019
Nice car, but expensive maintenance.
The car rides really smooth and is a sharp looking car. I like all the sensors that goes off in your seat when you are getting close to other vehicles, crossing a line and showing in the mirrors your blind spots. There are issues with the infotronics system which is the display screen. The thing I dislike the most is that it is rear wheel drive which does not make it good for winter months if you live in snow or icy areas.
Compie
on July 8, 2019
Faulty Que Screens
Uncomfortable seat due to the leg extension part and Que screen went already
Kristen C
on May 29, 2019
Stylish yet not so convenient
I really love my car except for the fact that it's very hard to park given how long it is, parallel parking with it is nearly impossible. I'm also not a fan of how expensive maintenance for it is. For example, my screen is glitching and the replacement part costs $1700.
Beverley B
on March 21, 2019
Has very low mileage and is in excellent condition.
Drives smoothly and gets good gas mileage. More high tech features than I need. Not as attractive as the older caddies.
Ruth D
on January 17, 2019
For my next car purchase, I'd buy a caddy again but with seat massagers.
No spare tire. Not good if there's a slice in the side, so you'll new tire. You will not be able to air it up either. May have to call a tow truck. The touch screen has needed replacing. Scary when it just goes out and you are driving. But the car is very comfortable. Drives very smooth. Memory seats are great. Seat heaters are great. Seat coolers are great in the summer.
Jimmy H
on December 13, 2018
The safety and security features of the car are what really stand out in this car.
I just recently purchased my Cadillac and already it is giving me problems with the electrical system and transmission issues. The car itself is a beautiful vehicle and has all the bells and whistles that a Cadillac should come with. It is spacious interior is comfortable for people of all shapes and sizes.