2020 Mercedes-Benz GLB-Class | Read Owner Reviews, Prices, Specs

Crash Test

Not Tested

Source NHTSA

MPG (up to)

23 City / 31 HWY

Source FuelEconomy.gov

Horsepower

221

Seats

5 -7

Positive Owner Reviews

Aubrey H

The screen is controllable from the steering wheel and “hey Mercedes” function.

Great car! Love all of the new technology features like the Mercedes version of siri. Super helpful. The shape of the screen and console is also great and very unique, easier to see than most consoles because it is longer and sits upright and is much more visible than other cars with screens inset into the console.

Mikki L

Glb250 is exciting and fun.

Since cover 19 prevented a full explanation of all the features and how to use them I cannot really give an answer- what I use or know about I love. I dislike that I don't understand all the features but that will change in the future when things can be shown sitting alongside me.

Erika H

The best mid-size SUV I have ever owned.

Our car is extremely comfortable with many technology features. It is a quiet drive with comfortable seating. Lots of trunk space. The car has plenty of storage space and cup holders. Really great sound system and gas mileage. The car also has a really sleek look to it.

Jasmine S

It is amazing and a good car - must buy.

I do not have any problems with my vehicle - it is beautiful inside and out. It has a good mileage and it is a smooth rider. I like the color I got and the leather seating it draws heat for the cold nights and days- it is a good buy and I wouldn't pick any other brand.

Jorge A

Amazing car or a dream car.

This car it is super comfortable to be when you drive it is very smooth. The interior is very nice and has a lot of space it has sunroof and leathers seats. I really recommend this car for families to buy because it is going to take you everywhere so please buy it.

Joanne J

The touch screen and the car play.

Everything is the touch screen. I love that I do not have to purchase a new navigation chip I do not have to play music separately music is automatically hooked up once you attach your phone I also like that messenger popped up on the screen and it lets you know who texts you.

Katie B

Great luxury SUV for city/country living.

Purchased the car because I wanted a luxury SUV that was small enough to park on city streets, but could comfortably fit 5 adults. Incredibly comfortable seats and great comfort features, drove 13 hours straight in vehicle and was very comfortable the entire time. My only complaint is that the apple carplay feature is a bit spotty at times, requiring me to plug and unplug my phone before it will start. I got the panoramic sunroof and wood trim, which make a big difference aesthetically. Overall highly recommend this vehicle.

Asha S

High class car, except for kicking the trunk open.

I have no problems. I love the way how the car drives. Completely comfortable car. Better than the gla. I love the different modes. The seat kinetics are amazing. The only thing I have an issue with is allowing the kick function to open the trunk. Everything else is marvelous.

Negative Owner Reviews

KS

Multiple issues

The day after purchased the GLB250, the MBUX screen went blank. They had to replace the screen. Then a few days later a plastic trim piece in the interior broke when adjusting the driver’s seat. About 2 weeks later the trim on one of the wheel wells started coming off of the car. The dealership fixed the exterior trim piece and I am waiting for the part for the interior. After fixing the exterior trim piece, the dealer was driving my vehicle back to my house to return it and the check engine light went on so they had to turn around and take the car back. This time they reset the computer and figured out it was something with the fuel system. They fixed the fuel system issue. 2 weeks later one of the interior ambient lights went out. I have had this vehicle 6 weeks, and am not impressed. The dealership has been very patient and has done their best to make things right, however the car itself is terrible.

Angela T

Honda over Mercedes please.

I think that my car looks really nice, high-tech, and is comfortable. Sadly my 2018 Honda CR-V was more reliable in the tech department. Half the time apple CarPlay does not work. Hey Mercedes only works on the passenger side, even then it is spotty. The drive is not as smooth as the CR-V either. I wish I would've kept the Honda over this low quality luxury.

Mercedes-Benz GLB-Class Models

Models also known as Trim Levels, are used to identify a vehicle's level of equipment or special features.

GLB 250

221 HP 26 MPG 5-7 Seats

Photos may not match model

2020 Mercedes-Benz GLB-Class Owner Reviews

4.41

17 Reviews

Write Review

5 stars

65%

4 stars

24%

3 stars

6%

2 stars

0%

1 star

6%

KS on June 24, 2021

Multiple issues

The day after purchased the GLB250, the MBUX screen went blank. They had to replace the screen. Then a few days later a plastic trim piece in the interior broke when adjusting the driver’s seat. About 2 weeks later the trim on one of the wheel wells started coming off of the car. The dealership fixed the exterior trim piece and I am waiting for the part for the interior. After fixing the exterior trim piece, the dealer was driving my vehicle back to my house to return it and the check engine light went on so they had to turn around and take the car back. This time they reset the computer and figured out it was something with the fuel system. They fixed the fuel system issue. 2 weeks later one of the interior ambient lights went out. I have had this vehicle 6 weeks, and am not impressed. The dealership has been very patient and has done their best to make things right, however the car itself is terrible.

Katie B on April 21, 2021

Great luxury SUV for city/country living.

Purchased the car because I wanted a luxury SUV that was small enough to park on city streets, but could comfortably fit 5 adults. Incredibly comfortable seats and great comfort features, drove 13 hours straight in vehicle and was very comfortable the entire time. My only complaint is that the apple carplay feature is a bit spotty at times, requiring me to plug and unplug my phone before it will start. I got the panoramic sunroof and wood trim, which make a big difference aesthetically. Overall highly recommend this vehicle.

View All Reviews (17)

Ranks #15 Luxury Compact SUV by Owners

The 2020 Mercedes-Benz GLB-Class has an average owner rating of 4.58 out of 5 which ranks it #15 of 22 other Luxury Compact SUVs.

1

2020 Audi Q5

4.89

2

2020 Mercedes-Benz GLA-Class

4.88

15

2020 Mercedes-Benz GLB-Class

4.41

Ranks #4 Luxury Compact SUV by Fuel Economy

The 2020 Mercedes-Benz GLB-Class has a combined MPG of 32 which ranks it #4 of 22 other Luxury Compact SUVs.

1

2020 Lexus UX

41 MPG

2

Tie

2020 BMW X1

33 MPG

4

Tie

2020 Mercedes-Benz GLB-Class

31 MPG

Safety & Reliability

NHTSA Crash Test

(Not Rated)

*National Highway Traffic Safety Administration

IIHS Crash Test

(Not Tested)

*Insurance Institute for Highway Safety

2020 Mercedes-Benz GLB-Class Overview, Reviews, Ratings & Specs