2011 Kia Sorento’s Problems with Sudden Surging and Engine Stalls Led to Seven Investigations, Six Recalls

Cory Fourniquet
Nov 17, 2021

Kia’s 2011 Sorento suffers from six recalls, seven investigations, and nearly 1,300 complaints over malfunctioning headlights, unintended acceleration, defective electronic throttle control system, and random engine stall.

2011 Kia Sorento

Key Points

  • The 2011 Kia Sorento has six recalls issued by the National Highway Traffic Safety Administration (NHTSA), covering issues including faulty wiring harnesses, potential rollaway, bad brake calipers, and an electrical short that can result in a fire.
  • Consumers reported issues of engine knocking and damage leading to fires in some 3.5L models.
  • Other potential problems include randomly cracking sunroof glass, peeling Pearl paint, and random engine stalls.
  • In late 2021, the 2011 Kia Sorento was the subject of a new NHTSA investigation–it’s seventh–that focused on a defective electronic throttle control system that can lead to a range of dangerous speed control problems, including sudden surging, runaway throttle conditions, and stalling.

2011 Kia Sorento

2011 Sorento’s Six Recalls Range from Moderate to Dangerous, Including Wiring Issues that can Lead to a Fire, and Problems with Reduced Braking Power

The 2011 Kia Sorento has six recalls, including two that are similar recalls for faulty wiring harnesses. A 2010 recall addressed a problem with wiring harnesses in the 2011 Kia Sorento’s interior accent illumination in the door panels, which may have been improperly soldered. When the lights are illuminated under certain conditions, an electrical short may result in a fire. A similar recall in 2011 was over certain tow package wiring harnesses used for trailer lighting circuits, which has a convertor module that can overheat, possibly resulting in a fire.

Another potentially dangerous recall was launched in 2015 over an issue where the vehicle may be unintentionally shifted out of Park, allowing it to roll. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack, allowing the transmission to shift out of Park without the brakes being depressed.

Certain 2011 Sorentos may have a driveshaft misalignment that was the catalyst for another serious recall, in 2011, due to its potential to cause excessive wear and damage to the automatic transmission.

2011 Kia Sorento

Three Open Investigations, Out of Seven Overall, Address Problems with Headlights that may Fail when Turning, Non-crash Vehicle Fires, and Speed Control Issues

The 2011 Kia Sorento currently has three open investigations from its total of seven NHTSA investigations overall. The ongoing investigations are over headlight failure, non-crash vehicle fires, and a late-2021 investigation into throttle control system vulnerabilities.

The newly-opened investigation was sparked after consumer reports that allege their vehicles exhibited a range of concerning speed control problems such as random acceleration and loss of engine power, both due to various defects in the electronic throttle control system.

The ongoing Office of Defects Investigation’s look into the headlight issue comes after reports that drivers have experienced both headlights going out momentarily when they were making a turn, and for others, it happened while driving on the highway. The headlights apparently turn off on their own and then turn back on after a moment or two later, but mechanics apparently could not figure what the problem is, and owners mentioned that lightbulbs may prematurely burn out due to this problem.

The third and most recent open investigation is similar to a recall launched in 2018 over the potential for non-crash vehicle fires in 2011 Sorentos equipped with the Theta II engine, which reportedly suffers from engine failure that may cause stalling and fires.

2011 Kia Sorento

2011 Sorento’s Sunroof Panels are the Subject of Two Investigations Over Glass that may Spontaneously Fracture and then Drop into Passenger Seats

The NHTSA has nearly 1,270 registered complaints, and many center around 2011 Sorentos equipped with a sunroof, which is the subject of two NHTSA investigations. Kia Sorento models equipped with a panoramic sunroof may experience the tempered glass panel spontaneously crack.

In some reported cases, the sunroof’s tempered glass made a loud noise before randomly breaking while the vehicle was in motion. The NHTSA launched an investigation into the issue on two occasions, in 2013 and 2014.

If the sunshade is open when the sunroof fractures, glass particles can drop into the passenger seats. Reported injuries generally were minor in nature, such as nicks and cuts that often occurred when complainants were cleaning-up glass particles post-incident. No crash incidents have been identified, and complaints display a declining trend since 2014.

Kia claims the incidents nay be caused by external objects striking the glass. The NHTSA investigation was unable to determine any specific trends in the reported cases of sunroof breakage.

Poorly Machined Brake Calipers can Lead to Reduced Braking Power and Increase Stopping Distance

The NHTSA launched a safety recall in November 2010 after it was reported that the rear brake calipers on affected 2011 Sorento vehicles were not properly machined. Over time, improper machining of these calipers can lead to a gradual brake fluid leak, which can reduce braking power and increase the vehicle’s stopping distance. Ultimately, these issues could increase the risk of a crash.

In vehicles that are affected by this issue, a dashboard warning will typically illuminate drivers that the brake fluid level is low and needs to be checked. From there, drivers may also notice a less responsive brake feel.

2011 Kia Sorento is a Decent, Reliable SUV Despite a Few Serious Problems that are Being Investigated

Even taking into account that the 2011 Kia Sorento has some reportedly dangerous problems and safety recalls over random acceleration, engine stalls, and glass sunroof panels that can drop broken particles of glass into your lap while driving, these are problems that are either being investigated or have been investigated, and solutions found for many of these issues. And when you consider the automaker’s reputation for building reliable automobiles like the Sportage and Rio, you can be confident that the 2011 Kia Sorento is a decent, reliable, and capable vehicle.

Photos: Kia

Frequently Asked Questions

By Josh Barrett | Nov 17, 2021

Is a 2011 Kia Sorento Reliable?

The 2011 Kia Sorento is not a very reliable SUV. Not only are there six recalls and seven investigations with the NHTSA, but there are nearly 1,300 registered complaints, with the most common being engine problems, like oil leaks and ticking sounds, or the motor failing entirely, a $4,600 average repair.

Owner Reviews

accountCircle Mohammad Khusni on August 13, 2022
A Reliable SUV
Hi everyone! I am from Singapore. I bought a 10 year old 2011 Sorento in 2019, replacing my outgoing Toyota Estima. Although it is no match for the Estima in terms of passenger and luggage space, I must say that it trumps the Toyota in terms of performance and fuel consumption. If the badge was covered, I would have thought that it is a continental car. The steering wheel is planted and stable. The suspensions provide a cushioned ride over humps, bumps and nasty potholes. The interior is quiet and calm, with road noise at a minimum. It accelerates really well when you step hard on the throttle. Twisting roads and bends are no issues for the Sorento, even though it has a higher stance due to its SUV nature. But what amazes me most is how inexpensive it is for me to service the car and change worn out parts. So overall, I am more than satisfied with my Sorento, as it brings my family and me across borders and explore uncharted terrains in Malaysia and beyond. Oh yes, did I tell you that the extra 2 seats at the third row really is a social magnet? Change worn out parts.
accountCircle Nathen White on January 27, 2023
2011 Kia Sorento 2.4l jumping acceleration or tranny seems not in sync
The car is great for what it is good daily driver. Recently been having problems front shocks went bad within a year, bearings went bad making cracking noise at low speeds and turning. When driving 60 over sometimes has mind of it own feeling like losing control. I guess there is a secret code to put on cruise control, can’t just hit set have to hit cancel a few times the set for cruise to work. Fixed the shocks myself it is a used car which is fine. As of the other things no clue I’m pretty mechanically inclined and I’m stumped. Nice to know how it started in the first place. Come on Kia get it together!!
accountCircle Alma on April 1, 2024
Stalling vehicle
Going home from town (15) miles away.All of a sudden all the lights on dash start flashing on n off then it felt the whole underneath fell off n stops 1st thought maybe battery. Got jumped n it started.put in gear drove approximately 2 miles n did same thing got jumped it work my son n I repeated this all the way home. It took us about 2 hours to get home remind you 15 miles from town took us almost 2 hours. Now it sits in my driveway. Not running. I bought it used in January 2024 it's been down since March 15th.
accountCircle Di on May 11, 2023
Stalled engine
I loved my 2011 Sorento when I first bought it. Love the way rode, good gas mileage, absolutely love the sporty look. Then the paint started peeling off and pieces started falling off..back door handle, both back door handle decorative parts. Power window started working part time. THEN it stalled in the middle of the highway with no warning lights. Mechanic says possible cracked head, would be great if this was a recall!!
accountCircle Kathy A on November 13, 2021
Kia does not stand by their product
Stay away from this vehicle. Electrical problems from cruise control not working. Backup camera sometimes works but mostly doesn't. Air-condition sometimes blows hot air on left vent. But the worst is that 3 of my 4 doors won't open from the outside. This happened all in the last 7 months and Kia basically told me too bad, my problem.
accountCircle Shannon harris on November 17, 2021
Not imptessed
My Kia sometimes hesitates when I'm accelerating and has almost gotten me into a few accidents. My back passenger door is stuck shut. My interior lights will not turn off and the transmission does not shift right. The release button for my gas would not release so we had to pry it off to put gas in it.
accountCircle Mariah F on October 16, 2021
Electronic issues and shifting issues
When you go over 60 the car 'jumps' when shifting. The control buttons on the steering wheel do not work. At one point, the lock on the rear passenger door got stuck and we were unable to open that door. We had it repaired, and later found out there was a factory recall for that specific issue.
accountCircle Amber S on November 9, 2021
2011 Kia Sorento is not good do not buy it.
The maintenance on my car is very expensive. Since I got the car I always have problems with it. I have fixed so many things in this car and there is always recalls. I will never get the Kia Sorento again. My sensors are also going bad and I am just getting tired of fixing it.
accountCircle Rachel C on November 11, 2021
I will not buy another Kia
We had our back door handle just stop working from out of nowhere. After researching it many people had the same problem an Kia refuses to recall it. We also hear a sound in the front by the tire area. We have spent a couple thousand dollars trying to have it fixed.
accountCircle Kay H on November 9, 2021
Door latch recall issue
I haven't really had mechanical problems, except for the door latches. For some reason I was unable to open the rear drivers side door from the inside or outside. After taking it to the dealer, I found out that the latches were under recall.
accountCircle Ronald M on November 7, 2021
Critical customer review of the parts and maintenance of the 2011 Kia Sorento.
There have been a few manufacture problems on this model. The air condition pump component failed and started leaking on to the front passenger side of the carpet. My vehicle also had two other mechanical upgrades which were recalled.
accountCircle Carrie R on October 17, 2021
Shifter broke on my 2011 Sorento
The only problem I have ever had with the car was when it would not shift out of gear. The plastic spring holder in the gear shift had broken off. It was covered by a recall but I never received the recall letter.
accountCircle Jennifer B on November 16, 2021
Door latch assembly broke on front doors
Both of my front doors were not able to be opened at one point due to the latch assembly breaking. This is a common issue with Kia but because it is not a safety issue they will not do a recall on it.
accountCircle Michelle P on October 31, 2021
Electrical issues with my 2011 Sorento
I have not had any problems with it other than the wiring. Sometimes I will press the steering wheel to dial and it will do another function. I have been getting a lot of recalls about my car.
accountCircle Becky C on November 7, 2021
The Kia Sorento 2011 should have better headlights
The car headlights are not bright enough when driving at night and affected my vision capabilities and the amount of time I would drive at night. This particular model had a lot of recalls.
accountCircle Elizabeth M on October 25, 2021
It has electrical problems.
A lot of electrical problem. Car does not lock and backup camera does not work. The placement of the camera also is a hassle. It is in the rearview mirror and it is hard to see.
accountCircle Jennifer J on October 25, 2021
Interior is cheaply made
There have been multiple recalls. Plastic parts on the interior of the car break easily. Exterior and interior parts and pieces seem to be made very cheaply.
accountCircle Melanie W on October 21, 2021
A few bad sensors and recalls
There have been a few recalls that I had to have fixed. A few sensors have gone bad, and I had to get them fixed, but the warranty covered the cost.
accountCircle Octavia R on October 18, 2021
Great car but a lot of recalls
Haven't had any real problems other than all the recalls that needed to be fixed. It doesn't take off as fast as I feel it should.
accountCircle Mike M on February 14, 2024
Very reliable
I bought this car in 2011 and am still driving it, with little in the way of repairs or problems. Its still fast and reliable.
accountCircle Tammy S on November 3, 2021
Several recalls and problems with 2011 Sorento
We have had several recalls that have needed to be fixed. We had a problem with the ac and we have replaced the starter.
accountCircle Miranda J on October 31, 2021
Had a recall on the airbag
The performance is amazing. Only problem is the airbag got recalled and it affects the features in the steering wheel.
accountCircle Jill S on October 26, 2021
2011 Kia Sorento 4 cylinder brake recall
We did have a brake switch problem after we first purchased the car which was repaired as a part of a recall.
accountCircle Jeanne L on November 13, 2021
Factory tires were poor quality
The tires that came with the vehicle were not great. Have had a few recalls and got them fixed.
accountCircle Peggy C on October 11, 2021
Durability of parts is an issue
Too much plastic. Lots of broken little pieces door handles fall off. Cheap plastic parts.
accountCircle Gwen on March 7, 2022
Engine failure
Avoid this vehicle! No check engine light, but rarely starts. Won't turn over
accountCircle BridgetVirgo on November 15, 2023
3 starter 2 fuel injectors I'm hearing ticking sound
This is the worst over price stuck in payment and still fixing this car
accountCircle Theresa F on October 21, 2021
Recalls and break downs
2 factory recalls in first year. 2 breakdowns covered thru warranty.
accountCircle Kelly N on October 24, 2021
Had been in the shop many times
Has had several recalls, and cost us a lot of money in repairs.
accountCircle Becky E on November 1, 2021
Wheel bearings recalled multiple times.
Hard on wheel bearing. Several recalled items.
accountCircle Emily S on November 7, 2021
Issues with the doors
Had many manufacturer recalls on every door.
accountCircle Edward Wayne Johnson on August 23, 2023
Liability
Won't start
avatar Cory Fourniquet
Cory Fourniquet has turned his passion for cars into a career. Using his Bachelor's degree from the University of Texas at Tyler, he has built the successful auto site GTGarageTalk.com, which includes a podcast, news blog, and car review channel on YouTube. Cory began serving as the secretary of the Texas Auto Writers Association board in early 2022.
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