2013 Chevrolet Silverado’s Problem with Cracking Dashboards Is Overshadowed by Serious Airbag Recalls

David Ciminelli
Dec 27, 2021

Chevy’s popular pickup truck is famously reliable, but the 2013 model does have reported problems with airbags that may explode, premature rusting, and over 250 consumer complaints about structural issues.

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Key Points

  • The 2013 Chevrolet Silverado 1500 received a National Highway Traffic Safety Administration rating of four out of five stars. But it also garnered five recalls, one investigation, and over 250 consumer complaints.
  • An open investigation was launched in fall 2021 over faulty Takata-produced airbag inflators that could rupture during airbag deployment and launch shrapnel in the cabin.
  • Despite claims of taking preventative measures with sunscreens, many 2013 Silverado owners report a similar problem with dashboards prone to fracturing easily.
  • The 2013 Silverado seems to be the final year before the model experienced major problems, with the 2014 and 2015 editions racking up 20 and 23 recalls, respectively.
  • While its airbag issues should be noted, the 2013 Silverado is overall a solid, reliable, and very worthy pickup truck, second only to the legendary Ford F-150.

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2013 Silverado’s Problems Range from Faulty A/C Units, to Airbag Inflators that May Explode in a Crash

The Chevrolet Silverado 1500 is the greatest full-size, light-duty, half-ton pickup truck to ever hit the pavement since the Ford F-150, which is its main competitor along with the Ram 1500. Chevy’s top-selling pickup pushes around 40,000 units a month, and we can list tons of reasons why it’s one of the best trucks ever made. But Car Wow’s Mat Watson does a great job going over those details in this clip where he covers everything from the loads of cabin room to the pickup’s seemingly endless driver features.

However, despite its unshakeable reputation for reliability, the 2013 edition of the Silverado has a few notable problems within its relatively small number of recalls and complaints.

While Repair Pal has amassed a collection of complaints from 2013 Silverado owners that relays common problems with a temperamental A/C unit, and a faulty transfer case sensor, the National Highway Traffic Safety Administration (NHTSA) reports much more serious problems.

Five NHTSA Recalls Cover Serious Concerns over Airbags Sending Shrapnel in the Cabin, and Trucks that Could Roll Away After You Exit

The NHTSA’s five official recalls include two related to the same airbag issue that were launched on the same day in Feb. 2021. Both recalls cover problems with front passenger airbag inflators that may explode, resulting in metal fragments striking the driver or passengers. GM notified owners, and dealers will replace the front passenger airbag inflator free of charge.

Aside from a third recall about incorrectly-sized print on a fuel label, the 2013 Silverado has two additional serious recalls. One concerns a malfunctioning fuel gauge that could provide an inaccurate reading and result in the truck unexpectedly stalling while driving.

The fifth recall is over potential rollaway, where affected 2013 Silverados may shift from Park with the ignition key removed or in the off position. The truck may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the Silverado.

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2013 Silverado Has a Single Open Investigation Related to Widespread Takata Airbag Recall

In addition to two recalls over front passenger airbag inflators that could explode, the 2013 Chevrolet Silverado also faces an open investigation over similar serious airbag issues. Launched in Sept. 2021, the NHTSA investigation is over Takata-produced airbag inflators.

From 2000 through 2017, Takata produced millions of faulty airbag inflators using propellants that can degrade and burn too quickly when ignited, which can lead to the inflator rupturing during airbag deployment and spread shrapnel throughout the cabin. The incident can potentially cause serious or fatal injury to vehicle occupants.

In some cases, the remedy for the recalled inflators was to have dealers replace them. However, the NHTSA’s Office of Defects Investigation is currently examining whether a safety defect related to propellant degradation exists in non-recalled frontal inflators manufactured by Takata.

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More than 250 Owners Complained about 2013 Silverado’s Malfunctioning Airbags, Premature Rust, and Cracked Dashboards

From the NHTSA’s nearly 50 consumer complaints related to the 2013 Silverado’s structure, owners mention problems with flaking and chipping paint as well as issues with the Silverado’s full-size frame suffering from significant corrosion or premature rust. But by far, the most common complaint from owners relates to cracking dashboards.

Look through the 10 pages of feedback on the 2013 Silverado’s structure and you’ll notice the large majority mention the same problem with dashboards prone to fracturing easily. Judging from the vast amount of feedback, it seems that even preventative measures didn’t do any good for some 2013 Silverado owners.

“I take good care of my dash,” reports one owner from Texas. “I put a blanket over it and a sun visor to protect it from the sun. Yet, it still managed to get a crack. I believe it might be due to GM using cheap material or over-tightening the dash.”

Cracked dashboards can affect more than just the truck’s aesthetics. One owner mentioned that at around 30,000 miles, he noticed that the dashboard was fractured in several places, including over the front passenger’s side airbag. Reportedly, in the event of a crash, the airbag would not function as intended. Many owners mention they do not know when the dash initially cracked.

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2013 Model is Still One of Silverado’s Best Years Despite Notable Airbag and Dashboard Issues

Chevy’s 2013 Silverado maintains the Bowtie’s high standards of craftsmanship and capability. Despite some of the serious airbag and dashboard problems, the 2013 model has received only five recalls, one investigation, and just over 250 consumer complaints since first hitting the market almost 10 years ago with an EPA highway estimate of between 21 and 22 mpg. The 2013 model also did well on its Insurance Institute for Highway Safety’s crashworthiness tests, landing mostly “Good” and “Acceptable” rankings, with only the roof strength being labeled “Marginal.”

Also, the 2013 Silverado seems to be the final year before the model experienced some major problems, with the 2014 and 2015 editions racking up 20 and 23 recalls, respectively. That’s a significant jump, and it also further proves that the 2013 Chevrolet Silverado 1500 is overall a solid, reliable, and very worthy pickup truck, second only to the legendary Ford F-150.

Photos: Chevrolet

Frequently Asked Questions

By Josh Barrett | Dec 27, 2021

What are the Worst Years for the Chevy Silverado 1500?

One of the worst Silverados is the 2000 year model, with 25 recalls and a low-reliability rating. Also, avoid the 2014 and 2015 from the later years, as they are flooded with airbag and brake problems. There have even been nine recalls for the 2019 model, the most serious of which is the separation of the tire tread while driving.

Owner Reviews

accountCircle Gina D on July 4, 2021
I wouldn't buy it again. I regret buying it.
I bought it new, at 70k miles the transmission went out, it's had so many problems. Its cost me over 20k in repairs. I don't use it to tow or for heavy use. It's just a bad truck. Here's a list of some of the problems. Radiator went out at 50k miles. Rear end went out at 120k miles. The wiring to the control panels failed, it always says its overheating but it's not. The truck is not bad now since every factory part has been replaced. Not all Chevys are bad, but this one was and Chevy does not honor a warranty like they should.
accountCircle Tom G on August 9, 2021
Inadequate quality or materials used to mass produce the Chevrolet k-1500 truck.
It has had problems from the day we drove it off of the lot with wind noise by the wipers from loose plastic and when researched many other owners have had the same problems and our dealer or the Chevrolet company itself refuse to admit these problems or fix any of it. There has been immediate corrosion for the undercarriage and vehicle as the paint is paper thin and not adequate at all and the truck has been sent back multiple times and never fixed completely.
accountCircle Carrie on February 7, 2023
Too many problems for the price.
I bought my 1500 brand new and have taken very good care of it. Babying it so to say. I currently have just over 50k miles on it and I have a cracked dashboard above the passenger side airbag that is dangerous as it may not protect the passenger properly. In addition I have sever paint peeling to bare metal all over the vehicle that should not be occurring. I protect my truck from the sun and I do not live in an area that experiences adverse weather conditions.
accountCircle Virginia A on December 28, 2021
Quality of vehicle. Not what I expected for the price charged for the vehicle.
Doors and tires is not working properly. There is no CD player. Not. Enough space. Has to manually lock the door and roll the windows down. Not enough room in the vehicle. Nothing like I expected. I think the price is much higher this it should be. I am paying way too much money and there's not enough features. To pay this price. I would have preferred something less expensive. I will check out everything completely next. Time before purchasing a vehicle.
accountCircle Luis C on June 10, 2021
Ford products are far superior to Chevrolet.
The interior quality is less than adequate. Dashboard has cracks. Fuel economy is very poor. Engine lacks in power. Payload and towing capacity is also subpar. Transmission shift is soft. Hesitation on throttle response. All in all the vehicle is very inferior to the Ford products I own. Lack of quality throughout!!
accountCircle Zachary P on October 14, 2021
Window issues for 2013 Chevy Silverado 1500.
I have had the vehicle for 5 years. In that time almost all the controls for the windows have stopped working, so I cannot control any window from the drivers panned. Both rear window controls do not work and one of the windows have fallen and needed a new track. The vehicle's thermostat also needed to be fixed.
accountCircle Lola H on July 28, 2021
Plastic isn't high quality.
Interior and door has a lot of plastic, they break easily. We have replaced our door frames and handles several times as well as inside clip handle for console. For Chevy to boast high quality I don't see plastic as high quality framing. Also the trim of the truck has been replaced 3 times since purchased.
accountCircle Jax H on September 29, 2021
07-13 Chevy Silverado 1500 ltz afm/DoD review.
The one thing that brings this truck down in my opinion is the afm/DoD (active fuel management/displacement on demand) meaning when your getting great mileage the computer kicks your truck into 4 cylinder mode. It sounds absolutely terrible for the truck and reduces lifespan of the motor.
accountCircle Kevin G on July 30, 2021
Crappy door handle design.
The only problem I have had so far are the inside door handles broke off when it got too cold. So when you try to open the door in the winter use your shoulder as well. What is the only drawback I've had so far. It is difficult to change so I would advise to youtube on how to change out.
accountCircle Teri S on June 15, 2021
Big, gas-guzzling truck that is too much.
It is too big for me. I do not like the way it handles on the road. It is difficult to park. It uses too much fuel. It has tinted windows that make it hard for me to see at night. The headlights are not bright enough. Overall, I just hate it. It is uncomfortable to take on trips.
accountCircle THOMAS L on November 7, 2021
Would not buy this truck again knowing what I know now.
The truck is reliable now but was used and required engine work right after purchase. The engine still has a tick in the lifter at warm up that Chevy says is normal but it's annoying. I get about 16 MPG. I like the truck but don't love it. Overall I rate it a 3 out of 5.
accountCircle Nina Odom on May 11, 2022
2013 1500 Silverado
Love it drove off the show room floor and have loved it ever since. Other than the airbag issue and the cracks in dash. I don't mind having to manually roll down the windows are manually locking the doors in fact I opt for that. I love my truck. And have for 10 years.
accountCircle Warren K on September 18, 2021
The truck and engine are solid.
The only problem so far is continuous breakage of the coolant sensor which goes out often. When it goes out you lose your ac and both engine fans turn on until it gets replaced or until you reset the system by unplugging the negative battery cable for a few minutes.
accountCircle lindsey K on June 16, 2021
Safety features could use work.
It has a camera for backing up. The camera is not super accurate and sometimes automatically throws on brakes. Not helpful and seems actually quite dangerous. Rides ok sometimes the suspension seems off.
accountCircle Savannah S on December 7, 2021
Chevy Silverados
The main issues I have with this truck, though, are the amount of gas I have to buy and how difficult it is to park due to size. If those aren't an issue for you, it is a very nice vehicle to drive.
accountCircle Gina L on October 18, 2021
It is hefty and can haul big loads.
It breaks all the time. The door handles always fall off. I have to open the door by rolling down the window and opening it from the inside. This has happened to me twice already. Ridiculous.
accountCircle Jessica F on September 14, 2021
2 small problems.
The only complaints with this truck that I have is I've put 2 motor mounts on it and the paint chips easy which then makes the body rust which I'm not a fan of for obvious reasons.
accountCircle Brittany O on September 6, 2021
It is tan it looks like feces there’s not much special about it.
It revs so loud when the oil is out. It is also very bumpy on the road and is very frustrating. Not sure even the exact made and model of the truck but it lifts so much weight.
accountCircle Cody C on December 11, 2021
This truck has never let me down in extreme mountainous terrain.
Stabil track sensor issue in steering column to expensive to fix, plastic features falling apart inside for example the arm rest broke. Windshield wiper motor failed.
accountCircle Gabrielle B on June 26, 2021
That it had a lot of room for people
I hate that it. Was expensive to put gas in it very little mile to the gallon.
accountCircle Kim K on June 21, 2021
No really big problems with the Chevy Silverado!
Only thing we have had major issues with is the air conditioning.
accountCircle Brett on October 9, 2021
Come to find out they had problems come to find out they had problems with this engine
Had to replace engine at 86600 MI
avatar David Ciminelli
David M. Ciminelli is a seasoned automotive writer who has test-driven Lexus cars at Skywalker Ranch, covered the 2020 Corvette Stingray Convertible reveal at Kennedy Space Center, interviewed top artists from Megadeth to JLo, and covered the MTV VMAs for media including Hollywood Reporter, Offroad Extreme, Hot Cars, Club Lexus, Variety, In Los Angeles, Out Magazine, and more. His work has been syndicated in Billboard and Ad Week, and he once shamelessly covered celebs for Us Weekly.
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