2017 Buick Encore Problems Include Faulty Airbags and Seat Belts, Engines Catching Fire, and Malfunctioning Brakes 

Eduardo Zepeda
Apr 28, 2022

Buick’s subcompact Encore ranks among the best in its class thanks to solid reliability and safety ratings. However, the SUV has seen some engine problems, as well as safety issues involving airbags, seat belts, brakes, and more.

2017 Buick Encore - Photo by Buick

Key Points

  • The 2017 Buick Encore has two recalls and only 37 owner complaints registered with the NHTSA but some of these failures pose a safety risk.
  • One common problem with the 2017 Encore is failing brakes. Several owners mention collisions occurring from this issue.
  • Both of the recalls issued against the SUV cover failing airbags that may not deploy during a crash.
  • Some owners have also mentioned the seatbelts failing to restrain occupants properly in a crash.
  • A few complaints detail engine issues that have caused the vehicle to stall, like faulty turbos in the 1.4L motor.

2017 Buick Encore’s Two Recalls Cover Airbags That May Not Deploy During a Crash

The Buick Encore debuted for 2013 as a subcompact alternative to the larger Enclave SUV.  In general, most years have a relatively low number of complaints and recalls, but the 2017 Encore is one of the model’s most reliable.

The National Highway Traffic Safety Administration (NHTSA) shows GM has recalled the 2017 Encore just two times, both over airbag-related problems.

The first recall was in 2016 and concerns the front airbags and/or seatbelt pretensioners failing to deploy in a crash. Faulty software in the sensing and diagnostic module (SDM) was found to be the culprit.

The second recall also pertains to this same glitchy airbag software. GM dealers upgraded the SDM software in both recalls and replaced the module in units with previous airbag deployment.

2017 Buick Encore - Photo by Buick

2017 Encore Reported to Stall While Idling, Likely Over a Vacuum Leak, and Turbochargers in the 1.4L Motor May Fail

A number of engine-related problems have been reported to the NHTSA against the 2017 Encore, including stalling and bad turbochargers in the 1.4L engine.

“…My car started to shake like it was going to cut off while sitting idle at a red light,” shares one 2017 Encore owner on Car Complaints. “I was able to get the car to a Buick dealership… the cause ended up being a vacuum leak.”

Another owner on the site echoes a similar story, “The problem started with the car acting like it was struggling to crank… Then, the vehicle started to shake sometimes when sitting idle like the car wanted to cut off or something.”

Bad turbochargers have also been mentioned a few times. “It’s been five days since the engine light code P0299 came on and four days since it’s been in the shop. The dealership said the turbocharger needs to be replaced and gave me a loaner.”

Turbo failure has also been a topic of discussion on Buick Forums. One owner, after their engine lost power and the dash light illuminated, left their Encore at a service center for a few days. Ultimately, the “dealer called last night and said that it turns out that it was the turbo, and they are replacing it, as it’s covered under the powertrain warranty.”

2017 Buick Encore - Photo by Buick

2017 Encore’s Malfunctioning Brakes and Windshield Wipers Can Create Dangerous Situations

One of the 2017 Encores’ most worrisome components concerns the braking system. NHTSA reports show the brakes may fail at random, even at a stop, allowing the vehicle to roll freely even with the pedal pressed.

Other owners report applying the brakes, but the car would not stop, and ultimately crashed into another vehicle. One driver claims his brakes would groan for the first few applications in wet weather. Another driver says the vehicle braked on its own, and the StabiliTrak warning light came on.

Faulty windshield wipers have also been an issue, with the system cutting out randomly. A few even mention the wipers activating on their own.

Unfortunately, accidents have been reported from these issues, as they do increase the likelihood that you’ll end up in a hazardous situation.

Although some of the Encore’s mechanical problems have led to accidents, the model’s low incident rate and high safety ratings make it a solid vehicle overall.

Photos: Buick

Frequently Asked Questions

By Stephanie Stephan | Apr 28, 2022

Is the 2017 Buick Encore a Reliable Vehicle?

J.D. Power gave the 2017 Buick Encore an "average" reliability rating of 3.5 out of five. Several owners lodged complaints with the NHTSA for engine stalling and shut-off. The Encore's engine has caught fire on more than one occasion and 1,009 TSBs exist for this model year.

Do Buick Encores Have Transmission Problems?

Almost no complaints exist for the Buick Encore's six-speed automatic transmission across years, but the turbo can fail. The engine is also known to stall and lose power due to a "Check Engine" light fault.

Owner Reviews

accountCircle Dawn Adams on December 2, 2021
Poor motor issues
I bought my 2017 and loved it, until 6000 miles it needed a whole new motor put in. Mind you it was only 3 months old. Buick checked ot out to see what the issue was. Now @45,000miles it is losing antifreeze someplace, could'nt see or smell it. Just to it to dealership,and sure enough it now needs a head gasket once again, on a 2nd motor that has 37000 miles on it. I would say it's a d**n lemon. It's great in the snow and a nice little small suv, but obviously the lack of power in a turbo motor really sucks. I'm sure in another 25-30, 000 miles it willneed a 3rd motor. Anybody else who owns one ever have any problems like mine? I'm VERY DISAPPOINTED, and very unhappy. I will never buy or recommend one to anybody.Good Luck ONCORE owners.
accountCircle Randy Smith on May 1, 2022
40,000 miles and the trouble started
Car was fine till i hit 40,00 miles it has been in the shop 6 times in the last month.my check engine light came on took it in to get fixed got it back the same day drove 24 miles the light came back on took it back got it back 4days later on my way home got 1 mile from dealer and the light came back on took it right back got it back 2 weeks later drove it 62 miles and the light came back on on my way back to the dealership i made a quick stop to pick up something and car would not start after about 5 minutes i gotit started and ir was running bad got it back to the dealership don't know how long they will have it this time. Thank god it has all been under warranty.
accountCircle Rosalind B on April 13, 2022
Buick encore: not worth the money.
I have been having issues with my vehicle shortly after purchase. About a month after, there was a loud sound coming from the brakes. They replaced it. A couple months after the same sound but they couldn't hear it so nothing was done no matter how many times I made a complaint. I even recorded the sound and still no help. It has been three and half years now and it still makes that sound every day. One year and a half after purchase the battery had to be replaced, I would think twice before buying this car again.
accountCircle Renee on March 27, 2024
2017 ENCORE
My car only has 35,000 miles but is out of warranty due to years. The stability track thing has been replaced 3x’s now before it totally went out the last time I was having issues with my brakes and got into a rear end accident & seatbelt didn’t work because I ended up with a concussion & breaking teeth. Now the alternator has gone out. I will buy a Toyota next time. Oh I forgot the paint was fixed under warranty for peeling off & now it’s doing it in another spot.
accountCircle L. Phillips on June 24, 2023
Not Worth It
I bought this car thinking it would be reliable. It has stalling issues and for some reason when I would get gas it would have trouble starting. Took it to the gmc dealership and they replaced fueling pump. Soon after I was having trouble with the fan running under the hood and finally it just wouldn't start. It only 40000mi on it. I was told all this stemmed from electrical issue that seemingly cannot be fixed. Don't buy the car.
accountCircle Anna Pena on October 3, 2023
2017 buick encore
MAF SENSOR and Turbo is out. Dash lights click on and off then stops and comes back on.. I have an oil leak hose breaking or cracking. Locks to doors stop working. Ignition coil stop working, head cover had to be replaced, and NO ONE WILL HALP FIX THIS CAR!! In two months time already spent 3 grand getting it fixed and fixing to put 2 more grand for turbo
accountCircle Todd L on September 13, 2021
Doesn't drive well in snow and doesn't work well in cold
Doesn't work well in cold weather. Doesn't drive well in snow. Radio does not always start. Electrical issues with monitor. Brand new car with issues. Not a lot of storage space. Dealership not always helpful with issues
accountCircle Dustin J on July 5, 2021
Is the 2017 Buick encore a dud?
My 2017 Buick encore is totally under powered, top heavy also. The Buick handles poorly on any wet surface also gravel. Big blind spots also it is to small to really be considered a sports utility vehicle.
accountCircle Ashley H on November 22, 2021
My 2017 white Buick encore.
It does not have much giddy up. I wish that it had leather seats because right now I have white fabric so that makes it a little hard to clean but that is not the cars fault.
accountCircle Brandyn N on February 24, 2022
Uncomfortable with more than one person in front.
Like it when I am by myself, however uncomfortable when traveling with more than one person. Only has one arm rest to be shared and front of car is narrower than back.
accountCircle Kathleen D on July 13, 2021
An okay vehicle, but very little cargo space.
Does not have enough trunk storage. I wish the vehicle was bigger but all in all, it was fine. I probably would not get this particular model of vehicle again.
accountCircle Meridith S on June 14, 2021
If you are more than one person, and you carry ANYTHING around, this is just too small.
It's much smaller than I realized when I got it. The transmission is weak, and it doesn't get as good gas mileage as I think it should for so small a vehicle.
accountCircle Valerie Eubanks on November 17, 2021
HDMI
Radio not working. Waiting for media to update. Will cost $981 for new HDMI. Will be rather expensive if this occurs everytime an update has a cliche.
accountCircle Joe on October 1, 2021
Trading it in
Nope,bad a/c, turbo problem leaking oil from valve cover.check engine light keep turning on.
accountCircle hELEN W on September 23, 2021
IT'S A LEMON AND SMELLS LIKE ONE. IT HAS POOR ACCELERATION
LIKE HATCHBACK, PICKUP IS VERY SLOW, HARD TO KEEP CLEAN, POOR AIR CONDITIONER
accountCircle Rae E on August 21, 2021
Thoughts on the my latest car.
Cannot see out window when backing up... Seat headrests block view...
accountCircle Tiffany C on July 11, 2021
Nice looking but not meant for quick speed
Sluggish but it looks nice.
avatar Eduardo Zepeda
Eduardo Zepeda is an auto journalist and sometimes mechanic. Eduardo's been a petrolhead since he was a kid playing with toy cars and obsessing over anything related to cars and motorsports. Thirty-some years later, that hasn't changed much. Eduardo loves to travel with his wife and dogs in his motorhome. For the last nine years, he's been writing and publishing high-quality content on different industries, including automotive and industrial manufacturing. He's contributed to Hot Cars, Supercars, Mustang Specs, and Good Car Bad Car, among others.
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