Kia Sorento Reliability: Stand the Test of Time?

Amanda T
Feb 23, 2021

Blue 2021 Kia Sorento From Front-Passenger Side

On the hunt for a reliable, stylish SUV? The Kia Sorento might be exactly what you’re looking for. It makes sense that you’re searching for more information on the Sorento’s reliability, as this is one of the most important factors when making a vehicle purchase decision. You’ll be glad to hear that the Sorento is rated as one of the most reliable SUVs on the market today.

How reliable is the Kia Sorento?

The Kia Sorento has a high reliability rating according to both drivers and experts. J.D. Power ranks the Sorento’s reliability at 86/100, meaning few vehicle owners have reported issues with the vehicle that affect its reliability.

Vehicle History Reviews:

  • Owner Reviews: 4.79 / 5 stars
  • Expert Reviews: 4.1 / 5 stars

When you’re searching for a new SUV, reliability matters. It can be tough to compile all the information you need to make an informed purchase decision. Luckily, we’ve put together what we know from our Vehicle History database, the National Highway Traffic Safety Administration, expert reviews, and insider owner info to give you a comprehensive guide on Sorento reliability. First, let’s check out how the Sorento has evolved into the vehicle many drivers know and love today.

The Sorento: A Quick History

The Sorento is Kia’s answer to stepping up their game in response to the well-received Kia Sportage.

The first generation Sorento was on the market from 2002-2009 and offered both RWD and 4WD options.

The second generation of the Sorento burst onto the market in 2011 and remained in production until 2015. This version of the vehicle fit up to seven passengers (compared with five passengers in the first edition). The second-generation Sorento (much like the second-generation Sportage) did a better job than the first generation at walking the line between being a rugged SUV and providing the driver with a smooth ride.

The third-generation Sorento made the push into the luxury market, and the fourth generation of the Sorento (2021) is expected to push luxury even further.

What Drivers and Experts are Saying about the Sorento’s Reliability

Drivers and experts agree: The Sorento is generally reliable. According to the NHTSA, there are no recalls for the 2020 Kia Sorento. That being said, several drivers have filed complaints with the NHTSA about the Sorento’s power train. Drivers complain that the vehicle shifts erratically, especially after the vehicle sits in the cold.

Kia hasn’t always been known for its reliability, but those ratings have improved over time, and the Sorento is no exception. U.S. News named the Sorento the Best 3-Row SUV for the Money for the third year in a row, citing its value, reliability, and safety features.

Before You Purchase a Kia Sorento, Check out Vehicle History

Thinking about purchasing a new car? You’re smart to do your research. Before you make a down payment on a Kia Sorento, be sure to check out a report from Vehicle History. You’ll get all the information you need to make a fully informed decision.

avatar Amanda T
Amanda T. is a freelance writer, mom, and health nut who refuses to drive anything other than a Nissan. She has six years of automotive writing experience, and loves providing drivers with well-researched information to help them make informed decisions.
  • Articles
  • chevronRightAlternative
  • Kia Sorento Reliability: Stand the Test of Time?