Kia Telluride Problems Encompass Cracked Windshields and Issues With Faulty Collision Avoidance System

Matt Wolfe
Apr 5, 2022

The Kia Telluride has only been on the road for a few years, and it has generally been a reliable SUV for many owners. But some common issues with a problematic collision avoidance system and windshields that easily crack have cropped up as well as some recalls for safety equipment.

Kia Telluride - Photo by Kia

Key Points

  • There are a fair number of Kia Telluride owners who have reported issues with chipped or cracked windshields.
  • A class-action lawsuit was filed in 2020 and Kia has offered goodwill replacements to some owners, but the issue does not appear to be completely resolved.
  • There have also been reports by owners of issues related to the collision avoidance system. Kia says the issue may be related to the forward-facing camera.
  • There is only two recalls for the 2020 Telluride, and one each for the 2021 and 2022 models. Interestingly, none apply to more than a single model year.
  • Thankfully, the recalls are relatively minor, including for a glitchy LCD screen, and should not affect the reliability of the vehicle.
  • While there are some common problems with the Telluride, most of them are merely inconveniences and won’t leave you stranded.

The Most Consistent Complaint Telluride Owners Have is About Cracked Windshields

One of the most complained-about issues with the Kia Telluride is about windshields that easily crack.

Of the 207 complaints currently lodged with the NHTSA about the 2020 Telluride, roughly half are related to this issue.

Owners report having replaced the windshield multiple times on vehicles no more than four years old. Apparently, even a small chip can quickly spread and become a crack.

Many 2020 Telluride owners have even reported that this issue can occur without damage from road debris. Kia has not yet issued a recall for the issue.

2021 Kia Telluride - Photo by Kia

Kia Telluride Owners Have Also Made Complaints About the Collision Avoidance System Malfunctioning

All model years of the Telluride are affected by a problematic collision avoidance system that randomly stops working. It is usually caused by a malfunctioning forward-facing camera.

According to Kia, this malfunction can render a wide array of advanced safety systems inoperable, including the cruise control, lane departure warning, and forward collision-avoidance assist.

Kia has issued several technical service bulletins about the issue and has replaced many of the malfunctioning cameras under warranty.

2022 Telluride- Photo By Kia

Four Recalls for the Kia Telluride Relate to Safety Equipment and Electrical Issues

The Kia Telluride has a total of four recalls unique to each model year.

The 2020 model has two recalls. One is for inoperative trailer brake lights, and another for seat belts that may not adequately secure a child seat in a crash.

The 2021 Kia Telluride has just one recall, over an airbag occupant detection system that may not detect a child seat in the front seat. This could lead to the airbag activating in a crash and injuring the child.

The 2022 Kia Telluride also has one recall over an LCD screen that may remain blank after vehicle startup due to a software issue. A software update resolves the issue.

2021 Telluride- Photo By Kia

Though it Has a Few Problems, the Kia Telluride Won’t Leave You Stranded

The Kia Telluride made its debut in 2019 as a 2020 model. It has been a fast seller ever since, with over 225,000 units sold.

While there have certainly been some issues since its introduction, the Telluride remains a reliable midsize SUV for many owners.

Kia seems to be aware of the issues that owners are currently experiencing with the SUV and has been actively addressing most of them.

Photos: Kia

Frequently Asked Questions

By Stephanie Stephan | Apr 5, 2022

Is the Kia Telluride a Reliable Vehicle?

Consumer Reports states the 2022 Kia Telluride will be “much more reliable than the average new car,” and U.S. News & World Report scored it 9.3 out of 10 for safety. 2020-2021 models were given “great” predicted reliability ratings by J.D. Power & Associates (82/100), and the Telluride’s powertrain is covered by a 10-year/100,000-mile warranty.

Does the Kia Telluride Have Transmission Problems?

14 NHTSA complaints exist for the 2020 Kia Telluride’s powertrain and owners report vibrations at speeds over 65 mph, torque converter failure, and slipping into neutral while in drive. In 2021, documented problems with the transmission included jerking, lurching, loss of acceleration power, and vibrations at highway speeds.

Owner Reviews

accountCircle Wendy on January 19, 2022
Dangerous Issues
We also experienced the Malfunctioning collision warning System. It was not just a light going off. It locked and slid my brakes automatically with no danger in sight. This is in addition to the seat belt recall and windshield cracking that the manufacturer has made the public aware of. It makes me furious to think that the collision system is something they use as a selling point in commercials and it about got me and my children killed.
accountCircle Debbie Saintz on December 4, 2021
Safety is not there
Also, why sell a vehicle knowing the windshield is going to break. They have a long road ahead to fix all the problems coming up! It shakes like it's going to fall apart. Very untrustworthy! Don't buy a rig they didn't even crash test! Very bad design! Not safe! Has a mind of its own and it's all bad.
avatar Matt Wolfe
Matt is an automotive and motorsports enthusiast with 10 years of experience in racing and writing about cars. He lives in the metro Detroit area and is actively involved in various types of SCCA racing both as a participant and organizer. His brand of choice is Mazda, and he currently owns over half a dozen of their models. His current stable includes a 2009 MX-5, a 1990 323, a 2003.5 Mazdaspeed Protege, and a 2012 Mazda 2 B Spec road racing car. Matt specializes in researching and writing about the year-to-year changes and available trims of used vehicles to help buyers pick the best car for their needs.
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