Tesla Model 3 Best and Worst Years Include Models with Poor Build Quality and Software Glitches, and Others with Better Reliability and More Range

Kiran Menon
Feb 1, 2022

The Tesla Model 3 has wooed EV fans with its elegance, bagged several awards, and is one of the most popular electric vehicles on the market. But, it’s not perfect. Questionable build quality has plagued the car’s early years, as have reliability issues. But Tesla has addressed them, and newer models have improved.

Tesla Model 3 - Photo by Tesla

Key Points

  • Tesla Model 3’s early years have questionable reliability. Closely inspect model years 2017, 2018, and 2019 when you’re shopping for a used Model 3 EV.
  • Problems with autopilot and emergency brakes activating are not uncommon throughout all years. Electrical glitches and structural issues have also been reported.
  • Later years like 2020 and 2021 are less buggy and have slightly improved build quality. The 2020 Model 3 even won a Top Safety Pick+ award by the IIHS.
  • Used Model 3s are expensive and fairly difficult to source. Although some years are problematic, there’s no denying how fantastic an EV the Model 3 is.

Tesla Model 3’s Early Years Come with Unintended Acceleration, Suspension Problems, and Several Reliability Issues

If you’re looking for a used Tesla Model 3, try avoiding years 2017, 2018, and 2019. Earlier versions of the Model 3 have build quality issues, and several complaints are available on record. Even though the cars are basically the same, interim changes in parts suppliers and production techniques have either made an improvement or brought in another problem.

Tesla Model 3 - Photo by Tesla

Autopilot has Quite a Bad Reputation in 2017-2019 Tesla Model 3s

Tesla’s autopilot has garnered several complaints. Multiple investigations have been opened against this, per the NHTSA. Owners complain about unintended acceleration and braking, posing a serious threat to themselves and other motorists.

What Tesla owners call “Phantom Braking,” the issue leads the car to inadvertently apply the brakes. Apparently, the autopilot system has difficulties recognizing things like traffic cones, and vehicle safety flashers in low-light conditions.

Also, a software glitch sends false signals to the forward-collision warning and automatic emergency braking system, causing them to activate. A recall is available, and Tesla is offering over-the-air updates.

Structural Issues, like Loose Suspension Links, are Common Among All Model 3s

Per the NHTSA, the Model 3’s front suspension lateral link fasteners may get loose and separate from the subframe. If not dealt with, this could risk the driver losing control over the vehicle and potentially leading to an accident.

A similar story plagues the Model 3’s brake caliper bolts. Improperly tightened during manufacturing, this leads to the caliper separating and coming into contact with the wheel rim, possibly crashing the vehicle.

According to the NHTSA, multiple recalls have been issued against these problems.

Tesla Model 3 - Photo by Tesla

Additional Model 3 Problems Include Faulty Seat Belts, Malfunctioning Airbags

Some Model 3s might have the front seat belt assembly improperly fastened to the B-pillars. This may detach and cause injury in the event of an accident. Also, the left and right side curtain airbag may have been improperly secured to the roof rail, which can result in the airbag deploying incorrectly.

Many Model 3 owners have expressed their concern with the new Version II software update. Apparently, this update adds a layer of inconvenience in operating some of the basic cabin functions like changing the music, aircon adjustments, etc.

Certain Model 3s have a faulty backup camera. The NHTSA finds the cause to be the camera’s wiring harness. It gets damaged after repeated opening and closing of the rear trunk lid. A recall fixes this by replacing the wiring and installing a protector.

Tesla Model 3’s Later Years are Less Buggy and Offer Better Build Quality

Most Teslas have below-average reliability ratings, and the Model 3 isn’t any different. Per Consumer Reports, most model years have only scored average. However, models from 2020 and 2021 are relatively less problematic and have most of the known issues sorted.

Tesla Model 3 - Photo by Tesla

2020 Tesla Model 3 Offers Impressive Range and Decent Reliability

With impressive 0-60 figures and a range of 322 miles, the Model 3 is quite an exciting EV. The 2020 model year has decent reliability and scored five-star safety ratings in every category and subcategory by the NHTSA. Also, the Model 3 received the IIHS Top Safety Pick+ award, with top ratings in all crashworthiness and front crash prevention tests.

The 2020 Model 3 has relatively fewer complaints registered, per the NHTSA. That said, there are six recalls, and most of the issues are carried over from the previous model years. While the electronic glitches have been fixed with over-the-air updates, structural problems like suspension and brakes are still present.

2021 Tesla Model 3 Gets Subtle Changes and Improved Range

The 2021 Model 3 gets a slight refresh with a new headlight design and improved efficiency. Bugs and glitches have come down, and build quality has improved. Driving range has gone up from 322 to 353 miles in the Long Range version. And, there is a difference in the headlight beam pattern, offering a wider spread when cornering.

Per the NHTSA, the 2021 Model 3 has fewer recalls versus 2020. But, the suspension recall and emergency brake issues still exist, which is worrying.

Although Reliability can be Questionable, the Model 3 is Still a Fantastic EV

The Tesla Model 3 has positive feedback overall. Most owners are happy with their purchase and don’t want to part ways with the car. Probably why used Model 3s are expensive and fairly difficult to source.

However, certain quality issues plague the otherwise well-engineered EV. Panel gaps are not uncommon, as are flimsy bits of plastics that rattle and fall apart.

But there’s no denying how fantastic an EV the Model 3 is. It offers exceptional range along with oodles of performance. As mentioned, if you’re in the market, look for later examples. And as always, have a mechanic inspect the car for chassis and structural damages before going ahead.

Photos: Tesla

Owner Reviews

accountCircle Tony david on September 6, 2021
Awful brake screeching on reversing on 2019 model 3
Very loud and annoyingscreecing. Very new car (4 weeks now) was taken to shop several times .Each time we are told this is due to weather. Other brand cars don't screech. So either this is very poor factory workmanship or very cheap metal used for the brakes. We were told this is a problem with model 3. The car was supposedly inspected a week ago. We were assured that the brakes were cleaned and rust (so soon) removed and we should not encounter the blessed noises. Lo and beholdtheybrecurred two minutes after we let service depot. The noise was so bad that the following day we were at the service shop again but theywere at wits end and could not help. DOES ONE LIVE WITH THIS MONSTER CAR FOREVER? SCREECHING is common as we find out e internet. Why cant this problem be resolved? I would suggest thatTesla eliminate the horn function since the brake screeching does a better of alerting. They could save huge pile of dough. Also if one thinks that they respond to your emails forget it. The car came with a nick of the interior upholstery. Few days after delivery we were not able to close the rear trunk . Had to take the car in . The door was hitting the rear light lens . Problem was fixed. The windshield wipers were dormant during a huge downpour. We were told this was a software glitch,still in Beta. The right passenger mirror is not positioned properly. This was adjusted but still improper placement.
accountCircle Abbey T on July 27, 2021
My favorite features of the 2021 tesla model 3.
The 2021 tesla model 3 feels like I am in a spaceship. Barely any noise comes from the engine and charging has proved to be not a hassle. The new charging cable allows you to charge at home. I enjoy the technology and ease of the “dashboard”. Autopilot is a very fun feature which I like to use on the highways. The material of the seats is very soft and easy to clean in case of any spills. There is more room than expected in the trunk space and also the front trunk has decent space for groceries. This is by far the most fun car I have ever driven and rode around in. To complete a full charge; it costs me roughly $7.00. I love the safety mode “sentry” that tesla provides. It alerts me on my phone if there is an event which could be a breach of security and it allows me to download data and camera footage for insurance purposes. Tesla also has a dashboard camera which runs all the time. I find this to be very comforting for insurance purposes in case of wrecks or other damage to the car. All in all, the tesla model 3 is a perfect car for someone in the city with few road trips during the year. I believe many people will begin buying teslas to change the future of electric vehicles in the United States.
accountCircle gs on May 5, 2022
Quality issues
I’ve had a model three for two years and covered almost 60,000 km. I have noticed Mennuti quality issues: the paintgets easily scratched because the layer is too thin, the gaskets around the windows have deformed because of thehot weather. The weel arches are made of a very thin plastic and are not properly fixed, same for the boots interiors. I’ve called Tesla customer service asking them to check out these problems and they told me that this is their standard quality and that my car has been extensively used and thereforeI should expect some issues. They told me that when you buy a Tesla you buy a technology product, not a car. The whole issue about sustainability is that the product should last longer. How can my Tesla be sustainable if she falls apart after two years?
accountCircle LINDA ROY on January 12, 2022
UNDERCARRIAGE SHIELD MADE OF FELT ON 2019 MODEL????
After driving over the puddle, the undercarriage shield broke off and caused rattling. My husband looked under the car, noticed the undercarriage shield is made of felt and was installed to catch water, dirt, snow and debris, in time will eventually break away causing water to collect in the rear bumper. Tesla will not cover this part, they know it's been a problem since 2018. This part should be made of plastic or aluminum, which would solve this problem. I refuse to pay them $200 and $36 install fee for the same part that will do the same again and again.
accountCircle Nat C on December 18, 2021
2020 Tesla is great and I do not miss filling up every week.
Great! Some issues post delivery (small door seal issue) but service was great about coming out and replacing at my home. Conveniently can charge every night so no time wasted in the mornings at the gas station! On long road trips, you do have to fill up at a supercharger but it takes about 30 mins tops to get a good charge and has not been an issue on any of the trips I have been on yet.
accountCircle Michelle S on November 14, 2021
Having a 2020 tesla model 3 is great.
Tesla model 3 is a great value. I have loved all the features and capabilities it has. The car feels very luxurious for the cost. Easy to transition from a normal gas car. The only thing is it is somewhat inconvenient when going for a far trips but superchargers are very easy to find and use. The security features are excellent and make me feel safe with the vehicle.
accountCircle Wayne C on October 28, 2021
2020 Tesla Model 3 - Best car ever
No serious problem with the vehicle. Barely visible hairline scratch which could have been from delivery. Tesla took care of it. Minor misalignment of one taillight (left gap differ from right gap). At 20k miles had a oil pump failure. Care still drive-able. Tesla fixed under warranty. Still the best car I've ever driven in the last 40 years.
accountCircle Glyn Kennell on July 7, 2021
2019 Model 3 has amazing handling and technology
The driver's window was not calibrated correctly, upon delivery. Tesla sent a service technician to my house to recalibrate soon after purchase, at no cost to me. The handling, auto-pilot, acceleration, sound system, seats, and winter heat are all phenomenal. The regular software updates are just a bonus and they feel like suprise gifts.
accountCircle Frank P on December 29, 2021
2020 Model 3 accelerates quickly, handles well, delivers a smooth ride.
Highs effortlessly quick acceleration, more range than many other evs, impressive array of technology features. Lows real-world highway range does not match EPA estimates, some quirky interior controls. Verdict a successful distillation of tesla's ethos into a more affordable and accessible package.
accountCircle Nicholas S on June 18, 2021
The vehicle is run by a computer and the tech is always on the cutting edge.
My first electric vehicle. So far I love it! Yes, you have to get used to charging at home or supercharger stations, but I can tell you I do not miss going to gas stations. Large trips take longer, but I will take that inconvenience when all the other positive points outweigh the negative.
accountCircle Carly G on December 29, 2021
2020 Model 3 is amazing I would definitely keep upgrading.
No problem at all. Best car I have ever had. It is a very quiet car that drives super smooth. Autopilot is amazing. I think you need to purchase this car. It is also electric and has the biggest screen I have ever seen in a car. This car is definitely a futuristic car.
accountCircle Eve on December 24, 2021
Black screens in 2019 Model3
I’ve had black screens three times including once when driving! No turn signals, speedometer etc Twice it just wouldn’t start The screen was replaced the first time and the software checked and updated To me being told to reboot isn’t the solution on a new car
accountCircle Ching W on December 27, 2021
The speed is the best part about 2020 Tesla Model 3
The car moves very fast. I love that it moves very quickly. It allows me to arrive at my destination rather quick. I would not choose any other car than this tesla model because of the 0-60 mph feature. I love tesla so much. I am keeping this car forever.
accountCircle James Welker on July 13, 2021
2018 model 3 is the worst vehicle
This car is by far the worst car to get parts/service/information on. Not to mention rusty /corroded internal parts, I like the car ,and i"am a car collector,but for these reasons I would not by any model,new or used,
accountCircle sid on January 12, 2022
You need your own garage for 2019 Tesla
Don't buy a Tesla if you don't own a garage with a 240v outlet. Most super chargers have a long wait time and getting worse with more Teslas selling.
accountCircle John Thomas on September 9, 2021
A driving pleasure of 2020 Tesla model 3
I feel so lucky to able to own and drive this vehicle. Absolutely no problems in 8 months of ownership. The performance is exceptional.
accountCircle Sun on January 30, 2022
Unsafe door entry on 2018 Model 3 Tesla
All doors wirelessly unlock from distance. It allow anyone can get inside the vehicle. Which mean you will easily get rob.
avatar Kiran Menon
Kiran has been a fan of automobiles ever since he was a kid, thanks in part to auto magazines and TV shows like Top Gear. Fast forward a few years, and this obsession eventually led him to earn a degree in automotive engineering. He now writes about all things motoring for Vehicle History and HotCars after starting his auto journalism career as a features writer for CarHP.
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