The Jeep Grand Cherokee touchscreen not working can be due to multiple different things such as a short or disconnected power cable under the dash, a software glitch or issue, and it could also be a blown fuse or damage to the screen. The first thing You should do is perform a software reset to see if that fixes any of the problems. After that You can check under the dashboard and see if everything is properly connected and there is no corrosion or damage to the wiring or wiring harness. If everything is in place the neXTStep takeng it to the dealership so they can perform some diagnostics to see what the issue is. Cost for diagnosis will range from $80 - $120 depending on how long it takes and the tools required.
Dawn D
July 30, 2020
If the touch screen is not working in your Jeep Grand Cherokee vehicle, you may be dealing with a disconnected under dash cable or need to perform a software reset.
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