2011 Jeep Grand Cherokee Has Six Recalls, Including Over a Bad TIPM with Supply Chain Problems

S.D. Grady
Dec 14, 2021

The 2011 Jeep Grand Cherokee earned six recalls, five investigations, and more than 1,500 complaints. Most concerning is faulty wiring inside the Totally Integrated Power Module that can cause a wide range of problems, from stalling to braking loss.

2011 Jeep Grand Cherokee - Photo by Stellantis

Key Points

  • The 2011 Jeep Grand Cherokee racked up more than 1,500 registered NHTSA complaints with nearly half of them referencing an iffy electrical system.
  • A bad Totally Integrated Power Module includes a fuel pump relay that fails and resulted in two recall attempts to fix the issue.
  • A pair of recalls tried to address an issue with the brake boosters, which failed to perform when damaged by water splashing up from the road.
  • A recall was launched over a problem with the wiring for the vanity lamp in the sun visor, which may short circuit after a service repair is performed.
  • An open investigation into corroding airbag inflators may result in another major recall that could include the 2011 Grand Cherokee.

2011 Jeep Grand Cherokee - Photo by Stellantis

2011 Grand Cherokee’s Bad TIPM and Fuel Pump Relay Results in Stalls, Braking Issues, and Draining Batteries

Back in 2014, the National Highway Traffic Safety Administration issued a recall for some 2011 Jeep Grand Cherokees for a bad fuel pump relay located inside its Totally Integrated Power Module. If the fuel pump relay fails, the SUV may stall, which results in power loss to the brakes and steering. The fix added a fuel pump relay outside the TIPM.

In November 2019, an expanded second recall called for replacing the relocated relay, failed fuel pumps, and even the TIPM if needed. To make matters worse, Jeep is unable to source enough parts to complete the recalls on the affected half-million vehicles due to pandemic supply issues.

Just how bad is the problem? This model gathered over 1,500 complaints through its 10-year history. Over 700 of the tickets relate to the electrical system, 300 for brakes, 300 for the engine, and 200 for the fuel system.

However, when you dig through the actual complaints it becomes clear that many of the issues in all those systems actually refer back to the TIPM and the bad relays. So many owners struggled with the TIPM that they filed a class-action lawsuit. While the case was settled, the lack of current parts resulted in a hollow victory.

2011 Jeep Grand Cherokee - Photo by Stellantis

Two Recalls on the 2011 Grand Cherokee Concern Waterlogged Brake Boosters that Can Reduce Stopping Power

Owners of the 2011 Jeep Grand Cherokee reported that their brakes struggled to function in panic stops. Jeep did some research and discovered that water was getting into the brake booster assembly, which caused loss of vacuum pressure and poor brake response.

The original recall in 2014 added a water shield around the problematic brake booster. But, in 2017 the NHTSA launched a new recall that requires an inspection of the water shield and brake booster. If any part is showing signs of failure, it will be replaced at the expense of the manufacturer. The brake boosters were corroding as a result of improperly installed water shields from the first recall. The follow-up applied to every Jeep Grand Cherokee manufactured for the model year.

Bad Wiring in Vanity Mirrors of Some 2011 Grand Cherokees Could Increase Risk of Fire

Finally, on the list of repeat offenders in the recall category comes the burning headliners. Early owners of the 2011 Jeep Grand Cherokee experienced fires due to an electrical short. Officials traced the cause of the fires back to the wiring for the illuminated vanity mirrors. A July 2014 recall was provided for replacing the bad wiring, but just 18 months later another campaign was launched to replace the repaired wiring for the same problem.

2011 Jeep Grand Cherokee - Photo by Stellantis

Open Airbag Investigation Could Result in a New Recall for Jeep’s 2011 Grand Cherokee

Of the five investigations opened on the 2011 Jeep Grand Cherokee, four have resulted in the six active recalls. The fifth is part of an international investigation into airbag inflators that may explode or fail to operate in the case of an accident.

The inflators do not use a desiccant to prevent moisture from getting into the airbag, which may cause corrosion and lead to a failure of the inflator. These inflators are found on nearly 1,400 models manufactured across the globe. If the NHTSA determines that a recall is needed, it will be on a similar scale as the ongoing Takata Airbag debacle.

Ultimately, Cross the 2011 Jeep Grand Cherokee Off Your Short List to Avoid Its Problematic TIPM

What is most concerning about the known problems and recalls associated with the 2011 Jeep Grand Cherokee is that they have not been properly addressed by the manufacturer. It leaves the consumer wondering if a third recall may be issued for any of the problems. The bad TIPM design is included on every SUV built between 2011 and 2013. If you are considering adding a used Grand Cherokee to your garage, you may want to look at a 2010 or 2014 or later year to avoid the serious and potentially dangerous design flaw.

Photos: Stellantis

Frequently Asked Questions

By Josh Barrett | Dec 14, 2021

What Year Jeep Grand Cherokee Should I Avoid?

The 2014 Jeep Grand Cherokee is one year to avoid. The NHTSA has recorded 17 recalls and over 1,900 complaints. Recalls involve systems like the airbags, engine, and brakes. The electrical system is the top concern by owners, with 411 registered complaints. Symptoms include dashboard lights disappearing, the speedometer not working, or the car not starting randomly.

Are 2011 Jeep Grand Cherokees Expensive to Fix?

Repair Pal estimates annual maintenance for a 2011 Jeep Grand Cherokee at about $696, giving the model an average cost to fix. The model’s problem severity is also average, with a 13% chance of having a major problem. Put up against rivals, the 2011 model lands in 15th out of 26 midsize SUVs with a rating of 3.5/five.

Owner Reviews

accountCircle Warnboro on May 19, 2022
Electrical Issues
My wife bought this overweigh heap of junk while I was overseas all because the rear seats folded flat so the dog was more comfortable. The vanity mirror shorted out as advertised, when I looked at the circuit diagrams, there was no fuse or breaker protecting the wiring from overheating and thus, catching fire. I informed Chrysler of their failure to comply with electrical standards and common sense and their reply was, well I'm still waiting. The local dealer got the thing repaired, just as well. The latest problem is in the Media Centre, which is a fancy name for the screen in the centre consul which allows you to select everything except auto pilot which I'm sure will appear in the coming autonomous model. Anyway, the radio will not work, nor the reversing cameras or GPS and pretty much any other electronic toy provided. I cannot find any useful information on this module and Chrysler's only response is to bring it in. The antenna looks like it has suffered one too many visits to the car wash but that would not take out the entire unit, so I suspect the TIPM and was wondering if anyone here has any experience with faults which required changing this module.
accountCircle Dave Min on October 20, 2021
Too many electrical problems with 2011 Grand Cherokee
My issues with the car are all electronics related. Car has been garage kept since new and now approaching 100,000 miles. First - rear hatch door began not locking at all or not unlocking at all - intermittantly. Took two service sessions at dealer and over $300 to finally repair. Then seat warmers of both front seats stopped working at the same time and I was quoted something like $1,600 to replace heating elements in each. I decided to live without warm seats and am skeptical that the problem is with the heating elements since both seats stopped working at same time. Then the Park Assist system which operates a rear camera and obstacle detection sensors stopped working completely. Car still runs great. It's just these electronic issues that bug me.
accountCircle Richard on September 16, 2022
Discontinued parts
Driving around town, the jeep suddenly jerked, made a loud noise. After the noise stopped, it started to roll backwards while still in gear. Had it towed in to a repair shop. Tow truck driver says he tows a lot of Jeeps. The repair started working on the Jeep and encountered a problem. A part which is needed to connect the drive shaft to the transmission is no longer available. The company discontinued the part August of last year, 2021. No part stores have any in stock. I tried the junk yards to see if they had one and they don't. So now, I have a worthless pile of vehicle that will not move again except to a junk yard by way of tow truck. Will not buy another Jeep again.
accountCircle Gabriella C on November 29, 2021
The 2011 jeep grand Cherokee electrical issues.
The issues we faced when buying the jeep grand Cherokee were mostly electric issues. That is a common issues with jeeps though, the buttons for the windows were sometimes delayed, the lights on the dash would come on for things that had just been checked, and the side warnings were on 24/7 whether someone was next to us or not. We had to do a software update later on as the back up camera went out but after that and a few trips to the dealership most of our issues have been resolved.
accountCircle R. Gaskins on April 3, 2022
2011 grand Cherokee
I wish I had read this before I bought the c**p car used, in 3years I've replaced the radiation, catalytic converter, condenser for ac, and now its in the shop for what i hope is just the starter, which is another ripoff costing me 1400.00.. I am going to get it running and get rid of it. I've had jeeps all my life,but this is the last one. Can't believe they made such a poc.
accountCircle Lauren S on September 26, 2021
2011 Grand Cherokee has its issues
This car is very much known to have electric issues. The ABS light has been on since I bought it and nothing is wrong. My heated seat also didn't work for a while and I had to take it in a few times to get fixed. This car is also used. The air conditioning also went out on me recently and I have to refill it with Freon periodically.
accountCircle Janna P on August 16, 2021
My 2011 Grand Cherokee is a comfortable lemon
I have had several problems with it. My radiator went out, it leaks antifreeze, it leaks oil, the air is not blowing cold air at the moment, and my passenger window will not roll up from the passenger door. It has been kicking when the gears shift. It is a bad kick. So trading it in before the transmission messes up.
accountCircle Kari L on December 6, 2021
Glitches and problems with my 2011 Grand Cherokee
Think things began to go wrong after the warranty expired. First it was the automatic start, next I had problems with the fob (it wasn’t the batteries). Then the locks went, then the heat stopped working on the front passenger side. Next it as the heat that went last winter on the front passenger side.
accountCircle Jacqui M on September 11, 2021
2011 Grand Cherokee has a lot of electrical issues.
My jeep has a ton of issues. Electricity issue especially with my back tail lights. I have replaced them several times and they are still not working. I have issues with some of the plastic parts breaking. I used to love my jeep when I first got it. Now I am not such a fan.
accountCircle Blaine H on November 27, 2021
Why Jeeps are not for me! 2011 Grand Cherokee has problems
The vehicle does not drive as good as I thought it would. Seems to be cheaply made for the money. I would not recommend this vehicle to anyone. I will never purchase another Jeep for my family or I. Drinks a lot of gas and noticed several computer issues. Not for me!
accountCircle Donna B on November 5, 2021
2011 Grand Cherokee - beware of the electronic system
The console will light up after ignition and some lights will stay lit indicating there may be a problem that needs to be checked and then the next time I turn the car on; they disappear. I think electrical issues may be common for the Grand Cherokee models.
accountCircle Kitty w on March 6, 2022
2011 Jeep Grand Cherokee Overland
I bought it used in 2019 and I haven't had nothing but problems with the air suspension going down and every time you turn around had the modular replaced and the right front air big replaced and it stayed up for about six months and now it's down again.
accountCircle Melody G on October 31, 2021
2011 Jeep grand Cherokee Laredo issues.
This vehicle has had some issues with starter and computer system. Front end has be easily worn out. Other than mechanical problems I haven’t had any other issues. But these are major problems I have had since I had the vehicle and it has been costly.
accountCircle Shannon H on November 1, 2021
Actuators quit working on my 2011 Grand Cherokee
The only problems I have had is the actuators on driver and passenger sides quit working and the gas cap light stays on saying the cap is faulty but I have replaced it with a genuine Mopar cap. I have had to take it in for recalls.
accountCircle David C on August 1, 2021
2011 Grand Cherokee with air suspension issues
The advanced features, such as the air suspension, sometimes have issues and are very expensive to fix. Consequently, the owner is left with a feeling there is a clock counting down to the next expensive repair.
accountCircle Kathryn B on December 10, 2021
2011 Grand Cherokee keeps dying
I have recently had issues with this car. We have had to have it towed 3 times in the past weeks, as it keeps dying. Worked great for 7 years, and there were only about 50, 000 miles on it.
accountCircle Kayla M on July 21, 2021
2011 Jeep grand Cherokee overland summit package.
Some reliability issues, nothing major. I feel like small things are always breaking. Little fasteners in the interior and daytime running lights and things like that.
accountCircle Xavier L on July 10, 2021
2011 jeep grand Cherokee Laredo.
I am actually having issues with the relay pump. I read about it and is really common in this vehicle. Is a little bit expensive in gas but I knew it will happen.
accountCircle Lauren V on August 15, 2021
Many break downs with the 2011 Grand Cherokee
Breaks down a lot, has a lot of issues, expensive to work on. Drinks a lot of gas. Does not have enough car seat room or storage room. Only takes four ply tires.
accountCircle Brooklyn C on October 15, 2021
Electrical issues with my 2011 Grand Cherokee
Only problems I have run into are all electrical issues, heated seats start stop on own as well as radio. I have taken it in and problems keep happening.
accountCircle Sue M on July 15, 2021
Electrical fixes are the biggest downside in the 2011 Grand Cherokee
A couple of times a year I will get a letter in the mail telling me that I need to get some sort of electrical fault fixed, which they do for free.
accountCircle Kevin C on August 31, 2021
Heating and air condition problems with 2011 Grand Cherokee.
The heating and air conditioning has gone out 4 times since I have purchased this vehicle! Every time I get it fixed it will stop working again.
accountCircle Garry on December 31, 2022
Great vehicle aside from the complaints listed here all addressed by Chrysler
My main complaint is the radio navigation system upgrade , which you cannot get now , obsolete one great vehicle , minor problems with our 2011
accountCircle Chloe L on July 11, 2021
My issues with 2011 Grand Cherokee
There are a few blind spots, the automatic save seat position switches a lot, the Bluetooth sometimes does not work. The gas gage is not great.
accountCircle Heather B on July 23, 2021
2011 Jeep Grand Cherokee Limited trim with Silver exterior and black interior
The only issue I have with the exterior is the plastic elements that fade terribly really affecting the appearance of the vehicle.
accountCircle Ann C on August 6, 2021
Expensive mechanical issues with my 2011 grand cherokee
A lot of expensive issues not covered by warranty, bought used and found some issues. Bought a warranty to cover some things.
accountCircle Darryl Stufflebean on June 2, 2022
2011jeep Grand Cherokee Limited
The dry shaft makes a terrible noise when you push on the accelerator I was wondering if there
accountCircle Joshua W on July 16, 2021
Starter was the biggest issue in my 2011 Grand Cherokee
The only problem i have ever had it is that the starter went on me for 4 years in a row.
accountCircle Joe F on November 18, 2021
Heater keeps breaking in my 2011 Grand Cherokee
Have had problems with heater going out twice in two years.
accountCircle Shari Bryant on November 5, 2023
Transmission
Has anyone had any problems with there transmission.
accountCircle Dennis S on June 27, 2021
A couple of issues with my 2011 Jeep Grand Cherokee Overland
Have had problems with suspension and A/C.
accountCircle Sheina W on September 16, 2021
Sensor problems due to age of 2011 Grand Cherokee
There are some sensor problems.
avatar S.D. Grady
Sonya is a vastly experienced journalist who loves to share her passion for everything automotive. You can usually find her at the track covering NASCAR, taking a test drive, or drooling over the latest models at the local auto show.
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