2011 Jeep Wrangler Problems: Over 400 Complaints, and Airbags Make Up More than 100 of Them

Cameron Aubernon
Dec 6, 2021

A decade later, the 2011 Jeep Wrangler has a list of complaints as high as the Rubicon Trail. Eleven recalls–six for airbags alone–add to the durability and reliability woes for the classic Jeep.

2011 Jeep Wrangler

Key Points

  • The 2011 Jeep Wrangler has over 430 complaints registered with the National Highway Traffic Safety Administration, including over 120 for airbags alone due to the Takata airbag disaster.
  • Among the 11 recalls affecting the Wrangler, six cover airbags, including three over faulty clocksprings.
  • Engine fires, Totally Integrated Power Module defects, spilling gas among the other serious issues affecting the 2011 Wrangler.
  • Despite the numerous complaints, 2011 Wrangler doesn’t hold a candle to the 2012 Wrangler and the 750 complaints made about it to the NHTSA.

2011 Jeep Wrangler, Victim of Takata Airbag Disaster

The majority of the complaints made about the 2011 Jeep Wrangler to the National Highway Traffic Safety Administration focus on the airbags, numbering 120 thus far. Additionally, six of the 11 recalls also cover the airbags.

The most recent recall, issued January 15, 2019, covers Wranglers built between 2010 and 2016, warning of a possible explosion of the inflator upon deployment of the driver frontal airbag. Affected units received a free replacement of the inflator beginning February 4, 2019. The affected Wranglers are among the over-1.4 million Stellantis models covered by the recall.

Three of the six airbag recalls focus on the inflators on both driver and passenger frontal units, the result of a long, ongoing nightmare resulting from the Takata airbag recall, according to the NHTSA’s investigation opened September 17, 2021.

As the agency itself says, “tens of millions of vehicles with Takata airbags are under recall,” due to the chemicals in the inflators being exposed long-term to high heat and humidity. The potential result is a catastrophic explosion, leading to injury and loss of life.

2011 Jeep Wrangler

Beware of Faulty Clocksprings Linked to Airbags, Too

The final three recalls linked to the 2011 Wrangler’s airbag woes have nothing to do with Takata, but with the clocksprings. Affecting right-hand drive models (used for rural mail delivery and utility services), the clockspring issues include faulty electrical circuits in the wiring assembly.

Affected vehicles received clockspring replacements. The NHTSA opened three investigations into the problem, including one opened in 2019 that remains open as of this writing.

However, owners of left-hand drive 2011 Wranglers have noticed similar issues with their vehicle’s airbag clocksprings. Notable symptoms include airbag lights illuminating randomly, and the headlights shining on and off when turning the steering wheel.

Despite the complaints logged thus far, Stellantis has not issued a recall to repair affected models as of this writing.

Refueling a 2011 Jeep Wrangler May Mean Spilt Gasoline, Potential for Fire

No matter which transmission is equipped with the 2011 Wrangler – six-speed manual or four-speed automatic – the 3.8L V6 manages to consume the same amount of fuel: 15 mpg in-town, 19 mpg on the highway, 17 mpg combined, per the U.S. Department of Energy. Thus, it’s definitely a must that every last drop of fuel from the pump makes into the Wrangler’s 18.6- to 22.5-gallon tank.

Unfortunately, the 85 complaints made about the 2011 Wrangler’s fuel system include several about a dangerous quirk during the refueling process. Specifically, the fueling nozzle will click off at “full” or just before, causing gas to spill from the mouth of the fuel neck down the side of the Jeep before reaching the ground. The potential is there for a possible fire should fuel pass over a hot spot on the vehicle, or come in contact with a spark from static electricity.

2011 Jeep Wrangler

Electrical Gremlins Haunt 2011 Jeep Wrangler

The third biggest complaint over the 2011 Jeep Wrangler covers the electrical system. As of this writing, 71 complaints were filed with the National Highway Traffic Safety Administration, covering the aforementioned clocksprings, as well as the wiring harness randomly catching fire, etc.

The agency had one investigation opened from September 2014 to July 2015, looking into the Totally Integrated Power Module on a number of Stellantis trucks, SUVs, and vans. The TIPM issues include the fuel pump relay, airbag non-deployment, unintended acceleration, and engine stalls.

And Yet, 2011 Jeep Wrangler More Reliable than Updated 2012 Model

The 2011 Jeep Wrangler’s issues are many. However, the following year saw a massive increase in complaints, with nearly 750 filed thus far. Like before, airbags and the electricals are among the top issues. Thus, in a darkly comedic twist, the 2011 Wrangler is somehow more reliable than the following year. However, the gremlins haunting one of the most iconic vehicles around – dating back to the 2011 model year itself – may prove too much for some consumers to bear.

Photos: Jeep

Frequently Asked Questions

By Josh Barrett | Dec 6, 2021

What Year Jeep Wrangler is the Best?

From the latest generation of Jeep Wrangler, the 2019 year model would be one of the best. This vehicle has only been recalled six times, with just 401 registered NHTSA complaints. Safety features such as adaptive cruise control and forward-collision warning are also available for the 2019 Wrangler.

What Year Jeep Wrangler is Bad?

2018 is one of the latest Jeep Wrangler models to avoid. It has been recalled 11 times already and has received more than 1,200 registered NHTSA complaints. Most of the complaints (over 900) concern the steering system. Among the five investigations about the 2018 Wrangler, four are still open and look into the airbags and seat belts.

Owner Reviews

accountCircle Ron Elliott on January 22, 2023
Used 2011 Jeep JK
I purchased this vehicle recently not knowing much about the critter but they certainly do have their own range of jeep quirks and issues. My carfax report and UVIP report listed only 2 previous owners aside from the dealers that sold it. Everything seemed to work when I took it for a test drive as far as I knew. The dealer also showed me and gave me copies of the invoices showing what he had done to the vehicle after putting it on his lot, so he had little to hide. Shortly after I got it home just before Christmas 2021, the cruise control wouldn't work or would work intermittently, then I found out the passenger electric door actuator wasn't working (wouldn't lock the door via switch or remote). I also found in the car fax there were 2 factory recalls still open. I scheduled it in at a local Chrysler dealer to have the recalls repaired, as well as the door actuator and the cruise control issues repaired. I supplied the dealer with the active codes as I had checked them myself with my code reader. Of course the dealer attempted to soak me for a diagnostics to which I said flatly no since I'm providing you with the same codes you're going to charge me for anyway. So the recalls were repaired apparently and the door actuator and the cruise control as they found it was a defective switch. About two weeks later the cruise control quit working again, back to the dealer. They determined now after a diagnostic charge that the clock spring was defective and replaced it. Another couple of weeks same thing cruise control not working., but with an added twist another code referring to an oxygen sensor code. This time again I said no diagnostic charge just replace the sensor. They did this and the oxygen sensor code didn't go away, so no another diagnostic charge. It was found there was a bad ground and repaired that. Along with all of this the service department was telling me that the intermittent cruise control had to happen consistently or all the time, geez if it wasn't working it wasn't working but the dealer was now leaning towards the PCM and more. Well among some other integrity issues with the service individual I decided I wasn't returning to get some other intended work done. Since then the cruise control has worked flawlessly and continues to do so. It's stated in reviews that the Jeep has wiring issues among quite a few others. The hard top removable panels leak soaking the carpets. I removed both front floor carpets only to find 2 of the 4 floor board rubber plug missing (2 on each side), more than likely never replaced at the factory! Hmmm. The plastic thermostat housing is a common leak problem which I've read up on with an online updated fix. Also I've found out that the factory and OEM ball joints are non adjustable but apparently there are choices after marker for non adjustable as well as adjustable ones. Parts for the jeep are outrageously expensive even for the most seemingly insignificant part such as a fender side clearance light socket, which I've sourced online in a Jeep forum that a GM part is the same part and fits for a fraction of Mopars cost, so guess I'm looking for relatively cheaper alternatives that work. Dealers seem to think consumers are stupid,but thanks to savvy people and the internet one can learn a lifetime of ways to cut dealer costs if necessary and desired. All in all I'm happy with my Jeep and its quirks as I continue to learn about them. It's a Jeep life apparently.
accountCircle Emily D on July 2, 2021
Some issues are worth being a Jeep owner
I've always dreamed of having a Jeep but they're expensive so I opted for a used 2011. The issues I've had include the check engine light being on quite often from a misfire somewhere in the vehicle, the air conditioning leaking and not working, the soft top leaking when it rains on one side into the passenger window.
accountCircle Kevin V on September 4, 2021
Great for first time car owners
The only issues I have had in the past 9 years is -. 1) suspension components wear down on an annual basis. 2) tends to leak/burn oil after a while from various gaskets. 3) wanders at highway speeds. 4) 3.8l motor is reliable but weak at climbing altitudes. 5) stock driveshaft/u-joint is not good for towing.
accountCircle Jacquelyn T on October 17, 2021
They are fun to drive, but very costly.
Older wranglers tend to have a lot of problems. I've only had it almost 2 years, and replaced the battery, brakes, calipers, gas tank, and some tires. If you have bigger tires, it's a gas guzzler. They are quite expensive all around, so you need to save money for it, and absolutely get an extended warranty!
accountCircle Jordan F on November 28, 2021
Overall vehicle dependability.
When I purchased the vehicle it was used and had 108k miles on it currently it has 205k miles on it. I've had numerous issues with the vehicle including multiple sensors going bad, the heating core going out, a bad header and the computer in the vehicle going out twice in the span of 6 months.
accountCircle Max P on June 10, 2021
My jeep has two light bars on the front with a front bumper and 38 inch tires.
My jeep has many transmission and engine problems. The engine was recently fully replace. Granted my jeep is decked out with very large tires and light bars. When you step on the gas you feel the car almost glitch. It is fairly annoying and my and my family wish it would just run smoothly.
accountCircle Erin C on October 23, 2021
Problems with a wrangler.
My wrangler leaks water every time it rains! The tires are to big and makes the ride very bumpy. The jeep tends to get a lot of problems. It is expensive for gas and is horrible on gas mileage. Very small inside not a family vehicle it is better for a fun time not an everyday thing.
accountCircle Sarah C on September 1, 2021
It is a four-wheel drive vehicle
The only problem is that the roof sometimes leaks, which can be annoying. I have tried to get it fixed several times, but they cannot seem to find the source of the leak. It is likely due to the fact that the roof is able to be removed.
accountCircle Casey B on September 2, 2021
4 door, hard top wrangler Sahara
The 'gas cap' warning light has been on for over two years, causing the check engine light to be on as well. Several shops have been unable to fix the problem (we've replaced the gas cap and reset the warning but it always returns).
accountCircle Rachael D on June 15, 2021
It is ok for now but I use it as my main vehicle.
Since I bought the jeep it has burned oil. Taken it in several times and no mechanic can figure out why until recently, found out the main seal leaks. Being an older vehicle there will be issues with it.
accountCircle Steven S on September 6, 2021
Your car is only as good as where you buy it from.
The only thing we hate is where we bought it from. We have had nothing but problems from the company. With that said it makes us hate Jeep now cause they did nothing to fix the problems.
accountCircle Sierra H on July 21, 2021
Got it used with super low mileage
Gas mileage is rough like 14 miles per gallon and alignment are problems. When going over 40 miles per hour it sways and the car is definitely not good in the wind.
accountCircle Alisha W on November 29, 2021
I bought the jeep used with no background history
I have had various mechanical problems since I bought it, to include the engine and exhaust. At least once a month I am doing mechanical work on it.
accountCircle Maria M on October 7, 2021
2011 jeep features.
The only problem I have with my vehicle is how loud it is driving on how ways and how difficult it can be to keep control in high winds.
accountCircle Brandon W on June 13, 2021
It is small
Subwoofer broke, it is design does not look as good as the old wranglers, it breaks often and so do other people's.
accountCircle Karen G on September 27, 2021
Fun for adventures.
Problem - windshield seems to attract rock chips quite often because of the non angle of the windshield.
accountCircle Clark H on November 19, 2021
It is fun to drive in the summer.
The engine light is always on. The radio quit on me. Wheel shakes quite a bit.
accountCircle Brandon J on November 14, 2021
The Jeep Wrangler
Currently facing issues with the heat shield causing a rattle while driving.
accountCircle Jade M on October 27, 2021
Some good some bad.
Braking issue, rusting. Installing roof on and off hard top is a pain.
avatar Cameron Aubernon
Former fashion blogger Cameron Aubernon’s path to automotive journalism began in the early-’10s, when she began contributing to several auto publications, including Ford Authority, Hagerty, Ride Apart, and Street Trucks. She also served as the editor-in-chief of a short-lived online society publication in Louisville, Kentucky; interned at the city’s NPR affiliate, WFPL-FM; and was the de facto publicist-in-residence for a communal art space near the University of Louisville. Aubernon is a member of the International Motor Press Association, and the Washington Automotive Press Association.
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