2014 Ford Fusion Problems Include Loose Door Latches, Lots of Transmission Issues

Gilbert Smith
Jan 19, 2022

There are far worse cars on the used market than the 2014 Ford Fusion, but there are far better cars out there, too. With 16 recalls and two open investigations on the books, the 2014 Fusion gives you a lot to worry about.

2014 Ford Fusion - Photo by Ford

Key Points

  • The 2014 Ford Fusion‘s most severe issue has to do with the car failing to shift into park and potentially rolling away downhills, with four recalls having been issued on this matter.
  • Complaints and recalls point to poor build quality throughout, with four recalls being issued for doors failing to latch, and one for the steering wheel coming loose.
  • As more 2014 Fusions cross the 100,000-mile mark, more and more transmission issues are being reported, with cars failing to shift and demanding replacement at around $3,500 a fix.
  • Ultimately, the 2014 Fusion is an okay car in its segment, with a Kelley Blue Book value starting around $12,000. However, models like the Camry, the Accord, and compact SUVs like the CR-V make for a more reliable experience overall.

2014 Ford Fusion - Photo by Ford

Out of 16 Recalls, One of the 2014 Ford Fusion’s Biggest Reported Problems is Potential Roll Away

The 2014 Ford Fusion has sixteen recalls on the record. That’s a lot of recalls for a car that’s not even a decade old. For reference, the 2014 Sonata and Altima have just six recalls each, while the Malibu has eight. So the Fusion’s rate of recall is considerably higher than the average in the mid-size class.

Among the most severe recalls listed on the NHTSA website: unintentional rollaway due to a detached shift cable. This recall was issued in July of 2018 for around half a million 2013-2016 six-speed Escapes and Fusions. Drivers would move the shift lever into the park position and then remove the ignition key. But, the transmission wouldn’t always go into park. This had to do with degraded shifter cable bushing, and the fix had dealers simply replacing this part.

Soon enough, this same problem popped up again, this time affecting a quarter-million 2013-2016 Fusions with 2.5L engines, and another recall was issued in May of 2019.

So far there have been no further recalls for unintentional rollaway, so Ford seems to have finally put this issue to bed, but all the same, it might not be a bad idea to point your wheels toward the sidewalk on hills as a preventive measure.

These recalls may be related to a November 2014 recall for around 56,000 units that could have the keys removed without the shifter being put into park. So you could say that this is the car’s most persistent major problem.

2014 Ford Fusion - Photo by Ford

2014 Fusion Build Quality Issues Like Loose Door Latches and Steering Wheel Detachment Keep Popping Up

Build quality issues have plagued the 2014 Fusion almost since the day it launched. The car has been subject to four recalls thus far for doors unexpectedly opening. These recalls were issued in April of 2015, March of 2017, March of 2020, and June of 2020, covering more than five million Ford units across several nameplates.

Add to that, three steering recalls, including a March 2018 recall for steering wheels suddenly detaching. This recall covered more than one million Lincoln MKZs and Fusions dated 2014-2018, with many of the car’s 226 steering complaints pointing to this issue.

The door latch issue may still be ongoing, as the NHTSA’s Office of Defects Investigation has not yet closed the investigation that they opened on the matter in December, 2019.

At present, the purpose of the investigation is to determine whether the previous recalls adequately addressed the problem. When the same issue pops up four times in six years, it’s only reasonable to wonder if it will happen again. All we can do for now is wait and see what the NHTSA’s investigation turns up.

2014 Ford Fusion - Photo by Ford

2014 Fusion Powertrain Problems are Common, and more Expensive, after 100,000 Miles, Demanding New Transmissions at $3,500

One recall and 187 powertrain complaints point to a number of issues affecting the transmission going well beyond the parking problem.

The recall was issued in March of 2018 for just over 5,000 units that could potentially see transmission clutch slip, and fluid leak, resulting in a potential fire hazard.

The complaints generally point to the transmission not shifting as expected. One driver saw the car failing to shift up after revving to over 4,000 rpm. Another driver was not able to shift out of reverse and into drive. Many of the powertrain complaints follow this general pattern: it doesn’t go into drive, it doesn’t upshift or downshift, and it doesn’t go into reverse when it’s supposed to. In many of these cases, the driver had to get the entire transmission replaced, a fix that starts out in the area of $3,500.

It should be mentioned that, in quite a few of these complaints, the car is reported to have over 100,000 miles on the odometer. Still, for a transmission to last less than 200,000 miles is unusual, but to be clear, these aren’t fresh-off-the-lot vehicles with transmissions falling out. If you’re the second or third owner of a 2014 Ford Fusion, you may have to deal with the wear and tear that a previous owner put on the car by not getting the transmission fluid changed regularly.

You Can Do a Lot Worse than the 2014 Ford Fusion, but You Could do a Lot Better, Too

Some of these issues are quite severe, and some of them are surprisingly common. If you’re driving a 2014 Ford Fusion, it’s almost a total guarantee that your VIN was included in at least one of the recalls listed above, if not several of them.

To be clear, there are far worse cars out there than the 2014 Ford Fusion. But, starting at around $12,000 on Kelley Blue Book, with interior features that were outdated even in 2014, and with the hybrid models carrying batteries that are ready to burn out and be replaced any day now, the concern over a steering wheel popping off the column and coming loose in your hand might just be the straw that breaks the camel’s back.

It’s not the worst 2014 mid-size on the market, but there are much better options in this price range if you’re looking for something safe and reliable, like the Camry, the Accord, and compact SUVs like the CR-V.

Photos: Ford

Owner Reviews

accountCircle Gwen Longstreet on September 4, 2022
Transmission
I have or had a smokeless fusion . When I got the car used it seemed like a great car . I love Chevy cars . Why did I go with Ford. It handled nice at first then 6 months later car overheated and then my transmission goes out . This is the worse car I ever have / had in my life . My Chevy Malibu LS was the best . I paid $2700 for the Malibu and in 2 accidents ( 1 was a sideswipe on left side was given $4,400 and the other I totaled my car other driver had no license or insurance but car owner had insurance. Her insurance company gave me $4,300 ) . I made $6,000 from my 2010 Chevy Malibu LS . 2014 ford fusion I paid $8,000 and owe $3,700 well I'll still owe and have no car . Ford Fusion is worse car ever and thanks ford for found on road dead . That is ford . Ford can never be a Chevy but I'll go back to a Chevy soon . PS , Ford don't send me any emails . I disown my ford and love hear me I love my Chevy cars . Gwen Longstreet
accountCircle Latrisha on December 12, 2021
Rear seat cushion clip is broken
Poor interior,looks like carpet was pieced together on driver side. Rear seat make so much noise due on a broken clip that my warranty does not cover. A $5 part takes 4-5 hours of labor? I do not haul around a lot of people in my backseat, nothing is back there but a carseat. As I was driving from Detroit, I could hear a rattling noise and thought that it was from things in my trunk. As I lifted up on the rear seat, I could see that it had become unattached on one side. Now I'm looking for someone to fix this issue.
accountCircle AD on December 3, 2023
Best car I owned so far
I got the car as certified pre-owned with 12k miles and 2 yrs old. I have had it since and now it's late 2023. It has 86k miles on it. Only thing I have done is oil change, tires changed at 30k and rear brakes changed at 60k. Other than that car has original factory parts. Handles great. The engine and transmission run smooth. Comes with leather seats, heated front seats, 3 seat memory settings, BLIND spot monitoring, rear parking assist, 110V household outlet..
accountCircle Dianne Cunningham on September 6, 2021
Car stalling and dying under 40000 miles
It ran just ok, never truly impressed, but ok. Then car started stalling and dying. It would crank back up, then die. It left me stranded about 45 minutes, but I kept trying and finally got it home. Local Ford dealer had it about 2 weeks, said only thing showing up had to do with fuel pump etc. Was an expensive fix. Less than a week after I got it back, it's doing the same thing. I'm waiting now to try to get it resolved.
accountCircle Ashley B on November 6, 2021
What’s good at first does not always last...
This vehicle at first was amazing. It drove smooth, the interior was nice, the sound system was decent. Although, roughly after a couple months a bunch of things started to break. First the alignment seemed to be off. After getting that fixed, then the tires started to pop every time we would get them fixed. The transmission seems to be the problem. Every time I get it fixed something else keeps breaking.
accountCircle Alysha D on January 11, 2022
Ford fusion se 2014 - transmission issues.
The ford fusion that I bought was used (with only 36 thousand miles on it). After 2 years with the car the transmission blew. Even though I was under 80k miles as my warranty, because the car was made more than 4 years prior, I had to pay for the transmission. It has not been the greatest car for all the additional hassle. The oil frequently needs replaced, and I also have to take it for recalls often.
accountCircle Hailey B on September 2, 2021
Transmission is unreliable and a bit scary.
I have had a lot of issues with recalls. First my seatbelts were recalled which is not that big of an issue until the transmission was recalled for the possibility of deteriorating and allowing the car to shift into different gears on its own. At times the car will stall, the wheels refuse to turn and it will not accelerate, this problem gets worse in the rain.
accountCircle Lance M on June 21, 2021
Recalls and rear suspension.
Vehicle had many recalls. Vehicle does not handle bumps well. Temp does not seem to work well, inside temp is sometimes too hot/cold. Vehicle sometimes feels like it is about to fall apart. Rear end seems to bounce sideways when vehicle comes in contact with bumps. Sometimes vehicle vibrates when hitting bumps.
accountCircle Mike on October 22, 2021
Regret buying this car don’t do it!
Yes it looks sharp and has a nice interior but don’t let that fool you! I got a used one with 40,000 miles on it and a week after I have it power steering mechanism went and had to spend $3000 because I didn’t get extended warranty! I can’t believe all the cases of this happening to other owners.
accountCircle Jaimee C on August 14, 2021
Too many recalls over the past 2 years. Though comfortable, not worth the hassle.
It has had multiple recalls due to issues with vehicle. Though the care is rather comfortable it has too many problems with it. It is been recalled about 6+ times over the course of 2 years. I do not recommend getting this car, it is not worth the hassle.
accountCircle Liz W on August 24, 2021
We will never purchase a ford vehicle again.
Since I purchased the car in 2014 there has been 5 safety recalls on it. I have had to spend a lot of time off of work to have these recalls addressed. It is. Very frustrating and I don't think I will ever purchased anything from ford vehicle again.
accountCircle Desmond S on September 4, 2021
Lots of recalls but it's an ok car
The 2014 Ford Fusion is having problems. There are at least twelve recalls that are really dangerous. The door latches break, the steering wheel will break etc. The heating core for the 2014 Ford Fusion gets backed up and breaks easy as well.
accountCircle Taylor C on September 20, 2021
Recalls are main issue with 2014 Fusion
I had to do 3 recalls from the factory but other than that it has not given me any problems. The only thing I would change is the size of the 'a' pillars, they seem too big and cut down on your sight when you are turning.
accountCircle Scottie M on December 24, 2021
Shifter cable problems in 2014 Fusion
I have problems with my cable shifter multiple times and it was not a recall on my specific type of car! I also had to get my speakers changed out a couple times because they would bust easily!
accountCircle Harry W on July 8, 2021
Safety recalls are getting ridiculous
The one real issue is, it seems like every other month or so you get a safety recall notice in the mail. Then it's a hassle and a half to get them fixed. Most people just ignore them.
accountCircle Inger B on December 6, 2021
Not for rural living.
It bottoms out everywhere. Even in town or driving down the road. The interior design also is sub par. The center has holes in it so things fall out as you are driving down the road.
accountCircle Kimberly F on August 23, 2021
Had an issue with a/c leaking inside cabin
We had to take our car to the dealership twice in the first 2 years. The a/c leaked on the carpet. It was soaked. The car was recalled a few times (steering wheel and brake issues).
accountCircle Casey A on October 1, 2021
2014 Ford fusion review (we definitely do not recommend this vehicle).
It is too small and has a horrible center console setup. Has too many recalls. Will be changing vehicles as soon as possible. It is very hard to get car seat into place as well.
accountCircle Jennifer W on October 19, 2021
Despite numerous recalls, it feels like a relatively safe vehicle
What has been disappointing is we have had several recalls on our vehicle. We still have one open recall as we are currently waiting on the manufacturer to provide the parts.
accountCircle Lindsay R on August 20, 2021
It is meh. You get what you pay for.
Mechanicals feel poorly built. Things tend to break or snap easily ( for example the hood release and the windshield wiper motor). Not sure it is built for the long term.
accountCircle shyann c on July 3, 2021
Constant issues with my 2014 Fusion
Constant recalls on serious parts. Steering wheel bolt loose and could cause the wheel to fall off. Brakes were recalled as well and now a new recall is being sent out.
accountCircle Hannah P on August 8, 2021
Came with faulty tint job on windows
The tinting that came with the car bubbles and I had to get it removed. Ford used a company and would not cover this. It should have been a recall.
accountCircle Bessie Barnett on September 5, 2022
Car will not go in gear
I've only had this car less than a year and I can't get car to go in gear I am paying over sixteen thousand dollars for this car what can I do
accountCircle John K on December 9, 2021
Great car, would highly recommend 2.4L Civic SI 2014 to anyone.
Engine is great picks up speed quickly. I have had no issues with keeping it running and has cost me almost zero dollars to maintain.
accountCircle Veronica A on August 13, 2021
Airbag replacement recall in 2014 fusion
I have recently took the car to the dealer because the airbag had to be replaced due to recall of all airbags from ford fusion.
accountCircle Ashley S on August 31, 2021
It has a lot of recall notices, we have had 5 in the past year so if you want them to fix it for free you have to have it serviced a lot.
I love the car, however we do tend to get a lot of recall notices and have to bring in the car frequently to have it serviced.
accountCircle Lance J on November 13, 2021
The rear end shakes whenever it travels over road bumps.
My 2014 Ford Fusion has come with a few recalls and is a 4 cylinder. Sometimes the climate control acts a little goofy.
accountCircle Karen D on July 8, 2021
Even Ford certified techs are having a difficult time identifying the problems.
I have had multiple problems with draining my battery as well as problems with the turbo engine. Would not recommend.
accountCircle Nicholas B on September 3, 2021
2014 Honda civic si 2.5L - a quick review.
Very comfortable vehicle, and it performs well too. Pretty quick for a 4-cyl engine.
accountCircle Crystal W on January 11, 2022
Overall I would not but this car again if I was asked to.
This car has been giving me problems since I had it.
avatar Gilbert Smith
Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched.
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