Ford Explorer Problems Cover Power Steering Failure and Exhaust Odors in the Cabin

Gilbert Smith
Feb 9, 2022

The Ford Explorer is an iconic American SUV. If you haven’t seen a lot of them on the roads lately, it may have to do with a bad stretch Ford had from 2013 to 2017. The 2013 and 2016 models each generated 11 recalls and over 1,200 complaints apiece.

2013 Ford Explorer - Photo by Ford

Key Points

  • The 2013 Ford Explorer saw power steering failure in hundreds of units, with the problem persisting until the launch of the 2017.
  • An exhaust odor investigation currently remains open on the 2013-2017 models.
  • Drivers of 2017 Explorers have reported coolant leak, with repairs costing in the area of $500.

Power Steering Issues Plague 2013-2016 Ford Explorers

The 2013 kicks off a bad stretch for the Ford Explorer, with the nameplate not really making a full recovery until the launch of the 2018.

From 2013 to 2016, it seems to be just one problem after another, with the 2013’s biggest issue being in the steering department.

There is a whopping 1,461 complaints on file with the NHTSA. Of them, over 550 cover steering issues. Reportedly, the power steering has a tendency to go out at random, with drivers reporting the wheel going stiff mid-turn.

There was a recall in 2014 for nearly 200,000 Ford Explorers from 2011 to 2013. But complaints continue to roll in.

The issue extends to 2014, with 264 power steering complaints on file. And 2015, with over 230 complaints. The 2016 model year has over 325 complaints. Thankfully, the 2017 has just 36 steering complaints. So, the issue seems to have finally gotten under control.

2013 Ford Explorer - Photo by Ford

Open Exhaust Odor Investigation Covers Every Ford Explorer from 2011 Through 2017

The NHTSA is currently running the second stage of an investigation into an exhaust odor reported in the cabin of a number of Ford Explorers. This is in addition to 11 recalls for the 2016 model.

The initial investigation was based on 2,400 reports, with over 2,000 vehicles that “may be connected to the exhaust odor issue.”

No “substantive data or actual evidence” has been obtained to prove a link between crash allegations and carbon monoxide poisoning.

But there is data to suggest that carbon monoxide was elevated “in certain driving scenarios.”

Long story short: they figured out something was probably wrong. And now they’re trying to determine the extent of it, and whether it’s actually a safety concern.

The initial investigation launched in 2016, and was closed in 2017, a couple months after the current investigation was launched the same year.

The exhaust odor isn’t just a problem because it smells bad. Exposure to exhaust fumes can lead to drivers feeling light headed and even passing out at the wheel.

So, the problem can be quite severe, and, until the investigation is concluded, may be reason enough to skip the 2011-2017 model years.

2013 Ford Explorer Limited - Photo by Ford

2017 Finally Solves Steering Issue, Replaces it With Coolant Leaks

For 2017, Ford finally got their steering troubles under control, but a number of engine problems remain. Of 575 total complaints, 110 are for the engine, 38 are for the power train, and 27 are for the fuel/propulsion system.

There are a few problems at play here, but among the most common: the “engine coolant high temp” light popping on at around 50,000 miles in 2.3L EcoBoost-equipped models.

This is usually accompanied by rough idling, difficulty starting, stalling, and other engine troubles. The reports are all over the place, but most of them point to a coolant leak.

Most 2017 Explorers no longer carry a valid Ford-backed warranty. And there are no investigations or recalls on this matter.

So, drivers dealing with a coolant leak are going to have to cover the repairs out of pocket.

Swapping out a coolant reservoir should run about $500, according to Repair Pal. This isn’t the most expensive repair in the world. But it’s more money than you’d expect to spend on an SUV you’ve just driven off the used car lot.

Thankfully, rate of incidence is fairly low compared to the steering issues in earlier models.

But, when you add the exhaust odor investigation to the equation, you might want to just skip ahead to a 2018.

2010s weren’t Kind to the Explorer, but the 2018 Model is a Safer Bet than Most Because of Fewer Problems

The 2010s were a rough decade for the iconic Ford SUV. The sport utility vehicle ruled the 1990s and the 2000s. But 2013 saw some major complaints, recalls, and investigations. And it took Ford years to get the issues under control.

You’ll probably want to avoid any Ford Explorer from the 2013 to 2017 model years. The rate of incidence for the steering issues is remarkably high, and the exhaust odor problem is potentially quite dangerous.

Plus, there seem to be no recalls on the way for the 2017’s coolant leak. And with the SUVs out of warranty, you’ll be footing the bill for any repairs.

If you want something a little older, pick up a 2005 model for less than $5,000 to tinker on as a project car.

If you just want a reliable daily driver, consider the 2018 model. It has generated far fewer complaints and recalls than the 2017 model. Also, it is not subject to the exhaust odor investigation.

Photos: Ford

Owner Reviews

accountCircle Meg C on July 14, 2022
NEVER AGAIN!!
Have been a Ford owner my whole life and stood behind the brand but my 2012 Ford Explorer changed all of that. Loved it for so long but was being repaired constantly. Didn’t realize that all the “quirks” that it had were design flaws and actual defects. Had the power steering replaced FOUR times, twice due to recalls and twice they refused to admit were recalls so had to pay over $5,000 each time. But worse then all the issues I had with the car, was the Ford dealership. I have never been so mistreated. I was a loyal customer- bought my vehicles at the dealer, had them all serviced at the dealer- just to be completely taken advantage of. Ford does NOT stand behind their product and they don’t care what you have to say- they’ve got your money already!!
accountCircle Brian on February 4, 2022
2017 Explorer is not as good as my old 2005
The 2005 has better interior space, a larger fuel tank, and a rear window that lifts without having to open the entire rear lift gate. Also, the front seats are abnormally short with regards to their depth and the driver and passenger side windows are uncomfortably high and further away so its impossible to rest an arm. Last, the raised roof racks are flush as opposed to prior years where there is space between the rack and the roof. Its really silly.
accountCircle Robin H on January 17, 2022
Do not buy a 2014 Ford Explorer!
There is an odd odor coming from exhaust. There’s a horrible blind spot in front passenger side. The touch screen goes blank often. The two front windows stick 3/4 of the way when cold. The transmission always feels like it slipping. It is difficult to see out the side windows. Recall on door trim. Recall for carbon monoxide in the cabin of the vehicle. Lawsuits against Ford for the carbon monoxide issues.
accountCircle Jennifer B on January 18, 2022
My 2016 Ford Explorer Is Junk!
Ford just kept it for almost three months because they couldn't determine what was wrong with it and now my 3 y' old car has a new engine. I have had to put it in the shop for 4 different things since I purchased it in Fed of 2016. First three months it had to have the throttle body replaced and sensors replaced in the bumper
accountCircle Samantha W on September 7, 2021
Unreliable, service department is horrible to work with.
We bought our 2016 Ford Explorer in 2016. 6 months later, it had to go back to Ford several times, because the backup camera would turn on when driving. The radio would turn off and all hands free devices wouldn't work. The air/ heat also turns off during that time. They could never figure out what was wrong with it.
accountCircle Ana on July 12, 2022
2015 Ford Explorer bad quality and electrical problams
I have the worst experience with this car. Everything is being disassemble in parts. My car steering wheel gets hard and the and the symbol said that steering fail. The gas tank does not work, so I can not see how many gallons of gas I have left. Cooler do not work and sometimes gets super hot. Order issues.
accountCircle Melanie R on November 28, 2021
The 2016 Ford Explorer isn't all you think it is.
Not enough room even though it seats 7. Unless you get very familiar with all of the options on the touch screen it's hard to use other than the radio. The warranty that was offered with it had hidden exemptions that were not talked about or shown to me and things like a door hanging were not included.
accountCircle Dawn D on September 22, 2021
The lemon I got at 2014 Ford Explorer and cannot buy another.
I had to have the hood repainted because the paint start to chip. The computer has been changed out several times. My husband had to change the axle because it was leaking. There is something else leaking but my husband cannot find it all these things happened to it right after the warranty was over.
accountCircle Kayla N on July 14, 2021
2014 Explorer: the cons on a highly recommended vehicle.
Craftsman ship lacking. Door keeps falling apart. Customer service states it is recalled yet they want me to pay out of pocket for repairs. Also radio screen tends to go blank and have to restart car to fix. Door sensors do not always work thinking door open when they’re all closed.
accountCircle Kyle F on January 11, 2022
Noises and problems in the 2015 Explorer
Brakes squeak, loud airplane noise, not too smooth. Makes too much of an odd noise when driving. Do not know why it makes these noises and brakes squeak but there is a recall on the suspension that might have something to do with those noises. Wish it wasn't the case.
accountCircle Stephanie G on July 22, 2021
Do not buy 2015 Ford Explorer! Buyer please beware.
Constant problems since vehicle was purchased. First the from bearings had to be replaced, then the back ones, weather stripping all falling apart, leather ripping on drivers side and console, and electrical issues. And to note, we do take very good care of our cars.
accountCircle Debi T on January 31, 2022
Ford doesn't stand behind obvious design flaws. My 2013 Explorer was barely out of warranty when I went to them and they gave me no help at all.
The gas cap won't stay shut. My driver door arm rest is splitting. Ford won't stand behind these issues. Everyone I know who has this year has at least one or both of these issues. Bad design. Handles horrible on water or ice. Maybe I should have given it 1 star.
accountCircle Mason L on July 13, 2021
The bluetooth connection is going to p**s you off if you have more than 1 phone. I would go for a newer model if you are set on 2015 model. Maybe they have it sort then.
What I hate is the ford sync. The bluetooth NEVER works right. I'll try to connect to my phone several times and have it just go back to my wife's phone. Pisses me off so much. It use to work just fine before the firmware update that took 30 minutes.
accountCircle Jennifer D on August 5, 2021
2013 Ford Explorer overheats because the radiator is cracked and needs to be replaced.
Needs radiator replacement, headlight reassembled, body damage fixed, oil changed, suspension fixed, brakes and brake pads need done, need new tires soon, overheats, catalytic converter needs replacement, fuse number 43 needs replaced.
accountCircle Amanda B on June 20, 2021
The most important thing is that the quality is poor for the price of the vehicle - 2016 ford explorer
We are already having transmission issues with a 2.5 year old car. Also paint was bubbling on the hood. The quality is not what I would expect for the price of the vehicle.
accountCircle Exploder for real on February 11, 2023
Don’t buy a 2018
HA! Same problems including multiple electrical failures, exhaust odor, horrendous gas mileage.Not only will I ever own a explorer again I will no longer own a ford
accountCircle Levi D on October 2, 2021
Stay away. 2013 Explorers are not worth the money. Ford missed the mark.
Issues. Transmission issues, compute ecu issues, Power takeoff unit replaced. Bad o2 sensors. Battery has been replaced every year. Sounds like a gem.
accountCircle Feldspar Trucking on September 20, 2021
2015 Reliability
No Don’t do it! Five tow bills now with less than 10,000 miles and yet Ford says there is nothing wrong with the car. Time to trade for sure.
accountCircle Cheryl B on February 2, 2022
2017 Ford Explorer, gas terrible, tank very small, fill up lots.
Bulky to drive, gets very bad gas mileage, has several blinds spots when looking back, the backup camera is a joke.
accountCircle Devan M on September 10, 2021
2013 Explorer owner - I would not buy another ford. Especially not a Ford Explorer.
There is so much maintenance to be done on it. It costs me so much money to have it fixed by the dealer.
accountCircle Clare O on August 24, 2021
Not happy with 2017 Explorer. Cheaply made. Already had to get new tires have work on transmission
Don't get a Ford Explorer. They are not worth the money. The service experience has been horrible.
accountCircle Oliver G on September 19, 2021
My 2014 Ford Explorer is very slow to start, and the acceleration is hardly there as well. It takes a whole lot of effort to get it going at a decent speed sometimes.
My car engine started smoking a few weeks ago, and lots of components are breaking.
accountCircle claudia e on November 12, 2021
LEMON DON'T BUY ONE terrible gas mileage very disappointed in 2017 Explorer
Horrible gas mileage any factory recalls its a LEMON
avatar Gilbert Smith
Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched.
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