Subaru vehicles are known for their reliability, but the brand took a bit of a hit in the 2018 and 2019 model years. If you are having second thoughts about the 2020 Subaru Crosstrek, we are happy to report that the problems of the earlier model years have been fully resolved.
How reliable is the 2020 Subaru Crosstrek?
The 2020 Subaru Crosstrek has a “Great” reliability rating from both experts and owners, and was even awarded the Best Resale Value in a Crossover/SUV by Kelley Blue Book.
- Owner reviews: 4.78 Stars
- Expert reviews: 4.6 out of 5 Stars
Using information from our massive database here at Vehicle History, information compiled by the National Highway Transportation Safety Administration and other sources, we’ll share everything you need to know about 2020 Subaru Crosstrek reliability before making a purchase.
Subaru Crosstrek History
Here’s one secret you should know about the Subaru Crosstrek: Other than some minor cosmetic differences, the vehicle is a Subaru Impreza. The two vehicles even share the same engine. It all comes down to whether you want a vehicle that looks like a Subaru station wagon (the Impreza) or a compact Subaru SUV (the Crosstrek). That’s actually great news in terms of reliability, though.
Subaru went through a rough patch in 2018 and 2019. Bad typhoon seasons in Japan forced the company to compress its manufacturing schedule for Imprezas and Crosstreks. This led to a couple of major — and uncharacteristic — safety recalls for the 2018 and 2019 model years.
Fortunately, those problems have been entirely ironed out for the 2020 Subaru Crosstrek.
2020 Subaru Crosstrek Safety
After its first full year on the consumer market, the 2020 Subaru Crosstrek has not been subject to any safety recalls from the NHTSA. This suggests that the problems that plagued the previous two model years have been completely resolved.
The NHTSA has only received 14 owner complaints during the car’s first year — and 12 of those complaints were about the windshield wipers. This is a major improvement over the previous two model years.
We should also note that the 2020 Subaru Crosstrek received a perfect five-star crash safety rating from the NHTSA.
2020 Subaru Crosstrek Warranty
One of the factors that plays heavily into the 2020 Crosstrek’s reliability score is the Subaru warranty. Volkswagen is the only company that currently offers a slightly better warranty on its crossover/subcompact SUV brand. Here are the warranty ratings for the 2020 Subaru Crosstrek:
- Limited Warranty: Three years or 36,000 miles
- Powertrain Warranty: Five years or 60,000 miles
2020 Subaru Crosstrek Reliability Reviews
J.D. Power awarded the 2020 Subaru Crosstrek a reliability score of 77 out of 100, which qualifies as “Great.” This is a three-point increase from the previous model years, which suffered from some design flaws and safety recalls.
The Kelley Blue Book editorial review team noted that few vehicles can compete with the 2020 Subaru Crosstrek’s standard all-wheel drive, its off-road capability and its extremely high safety ratings. Kelley Blue Book noted that only the 2020 Jeep Renegade Trailhawk is able to keep up with the Crosstrek in these categories.
2020 Subaru Crosstrek Reliability Verdict
Subaru is a brand that is known for its reliability, and the 2018/2019 production hiccups in this model have been fully resolved. The 2020 Subaru Crosstrek is a highly reliable vehicle that should provide owners many years of satisfaction while maintaining above-average resale value.
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