The recall notice 15no1 applies to some models of the 2011-2012 Ford Explorer and pertains to faulty steering gears installed as replacements between September 2013 and January 2014. The gears may freeze or lock up preventing the driver from steering, creating hazardous conditions. Owners that are affected are entitled to free replacement of the affected gears. The recall was initiated on January 29, 2014. The Explorer operates through an electronic power assiSTSystem that does not require the use of PS fluid but uses a serpentine belt to help turn the driver's wheel. The NHTSA received 15 complaints that prompted an investigation into more than 83,000 2011 Ford Explorers. Failure happened at low speeds and involved difficulty turning the wheel and a lack of steering power.
My2012 Ford Explore was a recall My steering wheel is locked and you can’t drive it because it’s too hard for the steering wheel to turn but the previous owner already took it to get it fixed but I bought the car last year and now I have the problem can’t afford dealer shop still fix it thank you
Charles E.
April 10, 2020
Potential trouble with the steering gear stemming from a software glitch led to recall of several hundred ford explorer suvs. Risk of accident due to a locked steering wheel prompted the recall, affecting model years 2011 and 2012.
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