Why is my GMC sierra backup camera not working?

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Mike E February 9, 2021
The GMC sierra does comes standard with a backup camera. If the camera is not working then there are three common reasons why. The first is that the camera has been damaged by road debris and will need to be repaired. The second is that the wire that powers it is bad. Finally, and most commonly, the fuse that powers the system may have burnout. The fuse box is to the left of the steering wheel, under a panel that can be removed. Look for the seam. Fuses are cheap and easy to fix, so You should be able to do it for about 10 to 15 dollars.
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Sue August 15, 2022
Does anyone know the fuse #?
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Brian September 3, 2022
My backup camera works intermittently and seems to not work at the most inconvenient times. It shows a triangle with an exclamation point in it and a camera icon with a line crossed through it.
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al June 5, 2022
How did you update the software
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Tiara J July 30, 2020
Some of the common reasons the GMC Sierra camera is not working are a broken fuse, a bad switch or wiring, or a poor connection. Cameras are electronic, and a software glitch may also prompt a blank screen, or one that shows only the backup guidelines, but does not show an image.
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Steve February 25, 2022
Check the spoiler on the back of the cab were the brake light is. Bet it’s full of water. That’s were the module for the camaras is.
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Terrance J May 23, 2021
The camera on the tailgate could be unplugged
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Bryson January 22, 2023
I got a 2011 gmc sierra SLT with a mirror mounted camera display from the factory. The camera worked when it wanted to for a while or if it decided working wasn’t what it wanted to it would have a dark image followed by glitching. Well, I parked my truck for 5 days got back in it nothing. Which I thought was weird so I went to work and came home. It still ain’t displaying something only thing there is a flashing green light on the bottom left hand of the mirror, so I decided to check the connection which you can get to by removing your plate. I unplugged it cleaned it , put some electrical grease on it and plugged it back. No change so I decided to check my #43 fuse under the hood along with the vehicle backup fuse I believe that’s #15 both fuses are good. I just ordered a new camera to hopefully fix it but I’m just curious, is there a fuse for my display or is it just the one for the whole system? I did notice the spare was used when I bought the truck but the wiring doesn’t look torn up. Am I the only one with an issue like this?
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Tom November 18, 2021
Try updating software. That worked for me.
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Steve T October 27, 2022
Just had camera and module replaced by gmc dealer $2400.00
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Brent Christopher October 25, 2022
I went to my infotainment center and updated my software and did not fix the camera issues. The only fix was to shut off for about 10 mins and restart it. I've fix all the fuse box - I believe its the right side of the passenger seat and they all seem fine.Not sure what to do next
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roy myers January 26, 2023
Camera is in tailgate handle---open and close tailgate and it started working !
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Dani April 10, 2024
Where can you update the software? I tried that at home via wifi and it says latest software is installed. Blue screen of death with the lines showing that’s allit’ll show and it happened at the snap of the fingers and hasn’t worked since.
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Dave April 7, 2024
The Fuse # for the camera on my Sierra 3500 is #33 and it is a 10 amp fuse
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Crown February 27, 2024
I was having the same issue on my 2020 GMC Sierra 1500. Crawled under the truck and traced the wires and found the reciver wire had come unplugged. It doesn't seem to have a good clip system so it may happen again in the future.
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