It depends on what You mean about it not working: If it's not responding to Your touch, but You can see items on it, or if it's purely black. I'll assume the latter. A fuse is an obvious problem here; check the relay first, in the fuse panel below the dash on the driver's side. If that's all good, then it's possible there's a malfunction with the infotainment unit itself. To try to reset it, hold down the Seek Up and Audio Power buttons on the unit for approximately 5 seconds. If this works, You should see a blank screen followed by the Ford splash screen. The next thing You can try is resetting the entire electrical system; remove the negative cable off Your battery, and turn on the headlights for a few minutes. Then, wait about 15 minutes for residual system memory to fade and rehook up the battery. If this doesn't fly, You should start suspecting the infotainment unit itself needs replacing.
Ervin
May 20, 2022
My 2013 focus SE radio doesn't work the screen lights up that shows nothing on the screen.
Roger H.
April 11, 2020
On the sync screen, press the menu button. Press the down arrow button until sync settings displays on the screen. Press ok. Press the down arrow button until master reset displays on the screen.
The fuse for the focus screen is number 67, if you check fuse and it is OK, leave it out minimum of 20 mins. It should reboot when you put it back in, mine did.
Danise Johnson
August 13, 2022
My radio went white noise really bad now don’t work won’t let me control 2015 ford focus
Arve
June 5, 2022
Min Ford Focus 2013 mod. Display blinker og kutter. Noen som vet hva det kan være.
I have 2013 focus SE radio screen lights up but does not show anything.
Craig
September 16, 2023
I got a new car stereo I put it in now where the time should show ford focus shows on top of dash I have a 2008 ford focus se
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