If Your Ford Edge navigation is not working You will need to perform a master reset. This task permanently deletes all data stored on the system and resets the preferences to the factory settings.Tap the "Phone" button located on the top left corner of the screen. Click "Settings" and "Advanced" from the touchscreen. Select the "Master Reset" option by scrolling down the advanced settings menu. Press "Yes" when asked to confirm the master reset. Notification of completion will appear on the touchscreen when the reset is completed.Ford navigation is an option available on all Ford vehicles as an add-on to the "SYNC" Audio system. With navigation, users can talk on the phone with a bluetooth-enabled device, receive turn-by-turn directions, locate Points of Interests, and transfer phonebooks and data from a phone to the system.
Shane C.
April 10, 2020
Perform a master reset on the sync system to attempt to solve the navigation issue.
It's a glitch with the program Ford uses. My smart phone with the same app never fails. Both phone and this 2021 Edge use the same app. Software is what's different. Ford screwed up.
Billy
July 11, 2022
Worked perfect on my 2016 Ford Edge Sport, thank you very much…🙏🙏
Worked great!! Saved a trip to an out of town dealership! Thanks
Katie
February 7, 2022
This was tried at the Ford place but $70 later mine is still acting up. Hospice nurses need to be able tonget to folks.
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