The 2020 Ram ProMaster lasts around 150,000 miles, with some coolant and headlight issues reported. At $28,499 to $37,500, it’s a good value for a full-size van, although it’s not the best choice on the market since it’s outdated.
Is the 2020 Ram ProMaster a Good Used Van?
- Overall Rating 7/10 – 2020 is a decent year for the Ram ProMaster, but it’s only built for hauling cargo, which makes it not a practical daily driver for most people.
- Interior, Comfort & Cargo 5/10 – Interior materials are extremely basic for a van, the seats are not very comfortable on long drives, but cargo space is fantastic.
- Reliability 7/10 – There are no widespread complaints on the 2020 ProMaster. All models from 2015–2022 are all reasonably reliable choices for a full size van.
- Performance 5/10 – Performance is poor from the V6 engine, which is designed to haul cargo rather than be fun to drive.
- Safety 6/10 – The 2020 Ram ProMaster is not as safe as some other vans, only earning 3 stars in government crash tests. There’s a standard rearview camera, while parking sensors are available as an optional upgrade.
- Gas Mileage 6/10 – Fuel economy is okay at up to 15 MPG, offering 360 miles of range from the 24 gallon tank. Gas costs are similar to other vans, at $378 per month.
- Value 8/10 – The 2020 Ram ProMaster is less expensive than other full size vans with similar depreciation rates, making it a decent value.
What Do Critics Say About the Ram ProMaster?
- Car and Driver gives the 2020 Ram Promaster a 5.5/5, and likes the high payload capability, but doesn’t like the lower towing capacity than some other vans.
- Edmunds rates the Ram ProMaster at 2.3/5, enjoying the excellent steering response, but doesn’t like the unrefined ride quality with a bouncy suspension.
- Kelley Blue Book users give the ProMaster a 4.3/5, praising the very practical tall roof, but owners don’t like that there is no all-wheel drive version available.
What Common Problems Does the 2020 Ram ProMaster Have?
Common problems found on the 2020 Ram ProMaster include coolant leaks, burnt out headlight bulbs, and some tire pressure monitoring system issues. Overall, these problems are similar to some other large vans on the market, leading to average repair costs as the ProMaster ages.
Coolant leaks are some of the most widespread issues on the 2020 ProMaster, showing up at around 35,000 miles. Some of the hoses simply start to wear out as the engine gets older and needs to be replaced. Diagnosing the source of the coolant leak costs around $50, while fixing it can cost $150 to $550.
Burnt out headlight bulbs have also been reported by some 2020 ProMaster owners at roughly 10,000 miles. Some of the original headlight bulbs simply fail sooner than on other vehicles. Replacing the bulbs costs around $75, there are some aftermarket bulbs as well, which last longer.
Tire pressure monitoring system issues show up on some ProMaster vans at 25,000 miles. The sensors start to wear out and fail to report back to the main computer. Changing out the sensors costs around $100, depending on local labor rates since it requires removing and remounting the tires.
There are two recalls on the 2020 Ram ProMaster, which is better than some other vans from the same year. The most serious recall covers the transmission, which may not lock when parked and can let the van roll away. Dodge will replace transmission components on affected models for free. The second recall covers airbags, which are common on all vehicles.
How Long Will the 2020 Ram ProMaster Last?
A well-maintained 2020 Ram ProMaster can last around 150,000 miles, which is a bit shorter than the long-lasting Chevy Express. Regular annual maintenance costs are higher than some other vans, according to data provided by Repair Pal, at $1,022 per year.
As a used 2020 Ram ProMaster reaches 100,000 miles, and depending on the vehicle history report, owners should be prepared to replace the fuel filter water separator for $125, valve cover gasket costing $450, along with the variable valve timing control solenoid, which costs $1,100.
How Is the Technology?
The standard entertainment technology is fairly basic, and only includes a small 5-inch touchscreen and a four-speaker sound system. Optional upgrades include a more powerful stereo.
Standard safety technology is also lagging behind some competitors since it only features a rearview camera. Optional upgrades include parking sensors.
Is the 2020 Ram ProMaster a Good Value?
Yes, the 2020 Ram ProMaster is a decent value if you’re in the market for a large van built to carry cargo. The blue book fair purchase price ranges from $28,499 to $37,500, making it similar in price to the Nissan NV, and Mercedes Sprinter. When new, the price range was $31,245 to $41,095. Depreciation is similar to other vans, losing about 7% of its current value per year.
What are the Different Models of the Ram ProMaster?
There are three main models of the Ram ProMaster offered, from the entry-level 1500 through to the stronger 3500. All models come standard with front-wheel drive.
Standard Features on the Ram ProMaster:
- Split-opening rear cargo doors
- Manually adjustable mirrors
- Remote locking and unlocking
- Rearview camera
- Air conditioning
- 5-inch touchscreen
- Four-speaker audio system
Optional Features:
- Power-folding and heated mirrors
- Sliding side doors
- Rear windows
- Rear parking sensors
- Cruise control
- Heated seats
- Suspended driver’s seat
- Cargo-area climate control
- Tow hitch
What Engines Come In the Ram ProMaster?
The 2020 Ram ProMaster is equipped with a 3.6-liter Pentastar V6 engine that delivers 280 horsepower and 260 lb.-ft of torque, paired with a six-speed automatic transmission. It does not have an official EPA combined fuel economy rating due to its classification as a commercial vehicle, but owners report around 15 MPG, and it boasts a maximum towing capacity of 6,910 pounds.
What Colors Does the Ram ProMaster Come In?
How Comfortable Is the Ram ProMaster?
The 2020 Ram ProMaster is engineered not just for utility, but also for comfort, especially considering the long hours many drivers spend in their vehicles. While its primary function is to serve as a work vehicle, manufacturers understand that a comfortable driver is essential for productivity and safety. The ProMaster’s front seats are designed to provide support and comfort, with options for adjustability to accommodate various driver preferences and body types. However, it’s important to note that the ProMaster focuses more on functionality than luxury, so while the seats are comfortable, they are more utilitarian than those you might find in a premium passenger vehicle.
The cabin layout in the ProMaster offers a lot of space, ensuring drivers don’t feel cramped. The vehicle’s large windshield and high seating position not only contribute to better visibility but also add to a more spacious, airy feel in the cabin, reducing the sense of confinement that can come with long hours on the road.
Ride comfort in the ProMaster is generally good for a vehicle of its size and class. Its front-wheel-drive configuration contributes to its comparably lower load floor, making getting in and out of the vehicle, as well as loading and unloading cargo, more comfortable than in some rival vans. The suspension system is designed to balance load-carrying ability with comfort, and while it’s certainly tuned more for durability and payload, the ProMaster handles road irregularities reasonably well when it’s not heavily loaded.
How Much Storage Space Does the Ram ProMaster Have?
The 2020 Ram ProMaster cargo van offers substantial storage space designed to meet various transportation and logistical needs. One of the standout features of this model is its impressive cargo capacity. Depending on the specific configuration and model you select (as the ProMaster comes in several wheelbase lengths and roof heights), the cargo space can range from approximately 259 cubic feet to a generous 463 cubic feet in its largest configuration. This expansive area can accommodate a wide variety of items, making it a favorite for businesses and individuals who require ample transport space.
For example, with its high ceiling option, it’s possible to stand upright inside, and there’s more than enough room to fit large items such as queen-size mattresses, bulky furniture pieces, or several stacks of construction materials. Furthermore, the ProMaster is popular among those who wish to convert their vans into mobile homes, as there’s ample room for a bed, kitchenette, and other living essentials.
In addition to its primary cargo area, the 2020 Ram ProMaster also includes smaller interior spaces for optimized organization. The cabin is designed thoughtfully with numerous nooks and compartments that provide extra storage for personal items, tools, equipment, or electronic devices. There’s also an overhead storage area in the cockpit, perfect for keeping essential documents, small tools, or personal items within easy reach.
What Are the Differences Between Years?
The first generation of the Ram ProMaster van was introduced for the 2014 model year.
2015: No changes from when it was launched last year.
2016: New optional 20-amp auxiliary switches, and an upgraded chrome grille.
2017: No major changes from earlier years.
2018: Standard 5-inch touchscreen and rearview camera across all models.
2019: Minor front-end styling changes.
2020: Additional wheelbase and roof height choices offered, increasing the maximum towing capacity.
2021: More driver safety features added, crosswind assist is now standard, and there’s a new digital rearview mirror.
How Does the Ram ProMaster Compare to the Competition?
The 2020 Ram ProMaster is a decent full size van if you’re looking for something that is designed to carry lots of cargo and is built for professionals, although it’s not a leader in any categories compared to other cargo vans.
The Ford Transit is another large van, which can be found for about $2,500 more. There are more configurations available for the Ford Transit, while the Ram ProMaster has a bit higher of a roof option. We recommend the Ford Transit since there are fewer complaints from owners as they age.
The Mercedes Sprinter is a popular competitor, which is about $3,500 more. The cabin in the Mercedes Sprinter has higher quality materials, while the Ram ProMaster offers some stronger engines. We recommend the Mercedes Sprinter since it comes as either a passenger or cargo variant.
