2011 Chevrolet Cruze Owner Reviews & Problems
Reviews For Chevrolet Cruze
GM Karen customer service only cares about warranties
When your Cruze falls apart and you have questions in reguards to why you are paying for things unnecessary. The GM customer care ambassador Karen tells you well it’s not under warranty! Terrible service! You would never see this at Honda! Will never buy a Chevy again!!!! No wonder they are in financial crisis again and closing shops! It’s cause they make bad cars and use faulty parts. That’s what a service agent told me when I asked why I was back the second time for the same problem . So basically they admit to using faulty parts so this way guess you gotta come back. Then charge you for things not done...... make sure you double check with another Mechanic. I checked with 3 ! What I paid for wasn’t done ! And the actual problem wasn’t dealt with!!!! Reaching out for help at GM is a waste of time!!!! You talk to one person they brush you off to another. Then ( Karen customer service ambassador) will tell you it’s not under warranties so well basically too bad for you! All this takes about a month of wasting your time . And THEY honestly don’t care you have pics and other mechanics to prove it! There slogan should be”We don’t care cause your not under warranty! “”” Go to a dealship who cares and wants your business
Perfect reliable affordable family car.
I love my Chevy Cruze. It is reliable and dependable. It gets great gas mileage. It has plenty of space for me and my kids and has enough truck space to fit sports equipment, groceries or suitcases for trips. It has back up sensors which I love, they've saved me from backing into lower things I can not see in the mirrors. It also has remote start which I am not sure how I ever lived without. It is wonderful on a winter morning to be able to start my car and have it defrosting the windows without ever having to leave the warmth of the house. The Chevy cruze has been a perfect car for me and my family we've had it for years and it still runs and look as great as it did the day we got it.
Horrible piece of junk, worst car I have ever had!
It is a complete piece of junk, I have had it for 4 months and have put 100s in it and now I need to put several hundred more, garbage, worst car I have ever had. It is needing a ignition coil, spark plugs, a wheel bearing, the traction control is all screwed up, it has a gas leak, and an oil leak, and god only knows what else. The whole car is garbage, it is misfiring and is stalling all the time. It only has 138, 000 miles on it and is the worst purchase I have ever made. The speakers for the radio are junk, the Bluetooth hookup is garbage and the cruise control never worked. I have always bought Chevrolet's, but after this experience, never again. It is a complete pile of junk.
My Chevy Cruze is extremely good on gas and is comfortable for long road trips.
My vehicle is very economical. Has great gas mileage, and is comfortable to drive & ride in. There is an issue that keeps recurring and requires immediate attention when happens - the housing for the thermostat is plastic and about every 6 to 12 months, it gets overheated and cracks. This causes the car to overheat and you have to immediately shut it down, have it towed home & repaired. The part is under a warranty if purchased at AutoZone, and if someone you know can fix it, no big deal. Also, there are blind spots to be aware of, and this car does not hold the road well in wind and snow. Tends to hydroplane in severe rain.
With any card you have to care for it to keep it in good working order.
My Chevy Cruze is a dream, very reliable, maintenance is a breeze just take the car to the auto body shop every 3000 miles and get your oil change and do the basic check up tire rotation check fluids like antifreeze and water levels. In the 7 years I have had this car only had to change the breaks once. The Chevy Cruze is great on gas and very reliable. The Chevy Cruze has cruise control air bags surround sound audio system power seats air conditioning for those hot summer days and nights. You get 45 miles to the gallon, the Chevy Cruze goes from zero to sixty in a flash. The idea car for anybody.
I love my Cruze! Watch out for overheating!
I really love my Chevrolet Cruze! I would have to say the one problem I have was recently the thermometer started sticking which caused it to overhear. Luckily I caught it before it did any real damage, but afterwards doing some research overheating seems to be a common problem with Cruze’s. Overall I really enjoy this vehicle. It has lots of trunk space and is the perfect size. I now have a baby and we seem to have enough room with just him. If and when I have another child I will definitely need to upgrade to a bigger vehicle, but for a small family this is great!
Chevy Cruze. An ok vehicle.
The Cruze gets 25 miles to the gallon in the city. It can get 35 miles to the gallon on the highway. Its reliability is average. A 4 cylinder engine. I want to upgrade to a Malibu. The lt model has a few of the upgrades. It was purchased used and it had some problems. I wanted a hybrid but they r too expensive. The color is white. It gets me from point A to point B. The radio is pretty good and the diagnostics is a plus, I bought it used, a 2011. Chevy seems to want to get me in a new almost from the time it left the lot. Must be popular.
Gets me where I need to go.
It gets me from point A to point B. It is more on the low end so the features are limited. There is no trunk release button in the car. There is no vent in the back of the car, so you have to solely depend on the vents in the front to circulate the air or heat. I am not sure how many miles I get per gallon, but being a smaller car it does pretty good with gas. I have not had too many problems with the car, like I stated earlier being on the lower in certain repairs are not as costly due to the parts being more affordable.
Decent-sized vehicle with many issues as first model of its kind.
The overall size of the car is really great. It is bigger than a normal size "smaller" car but is small enough that you do not feel like you are going to run over other drivers on the road. The alignment is definitely off, and I always have issues with the engine and oil containers. I would never recommend a 2011 Cruze because it was the first year this model came out so there were a ton of kinks that had to be figured out first. There were a ton of recalls and I still had to pay over $5, 000 to fix engine issues.
Cruise around in the Chevy Cruze!
Have had my Chevy Cruze lt for 2 years, its been by far the best car I have ever owned, as its been my only! Very good on gas, I can go almost a full month on a tank of gas. Built in cuisse control, traction control, power windows. I have had some minor problems with it, had a water pump bust, negative battery cable which this one was on a recall list. A few other minor repairs like the transmission leaking fluid, several pipes that have to do with the oil and oil pan blew and leaked until repaired.