2020 Volkswagen Atlas Review: Reliable Midsize SUV With Reasonable Ownership Costs

Alex Showalter
Dec 4, 2023

The 2020 Volkswagen Atlas lasts around 200,000 miles, with some average A/C system and stereo issues reported. At $23,950 to $35,998, it’s a good value for a German midsize SUV with some excellent safety technology.

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likeFilled The Good
There’s a lot of passenger room, the cargo space is better than the competition and the suspension is smooth.
dislikeFilled The Bad
There are some cheap plastic buttons on the dash, the engines are not as strong as the competition and there’s some road noise.

Is the 2020 Volkswagen Atlas a Good Used SUV?

  • Overall Rating 8/10 – 2020 is a good year for the Volkswagen Atlas since it offers better reliability than other years, and a nice cabin. Owner reviews praise the comfortable seats, passenger room, and the smooth suspension.
  • Interior, Comfort & Cargo 8/10 – Interior materials are very nice for a midsize SUV, the seats offer great support on long trips, cargo space is also excellent for its size.
  • Reliability 8/10 – There are no widespread complaints on the 2020 Atlas. Avoid models from 20182019 since they have issues, while 20202022 are more reliable.
  • Performance 7/10 – Performance is okay from the base four-cylinder, while the optional V6 is also average compared to other midsize SUVs.
  • Safety 8/10 – The 2020 Atlas is safe, earning a perfect 5-star rating in government crash tests. It comes standard with automatic emergency braking along with a rearview camera. Optional upgrades include lane keep assist and adaptive cruise control.
  • Gas Mileage 7/10 – Fuel economy is okay at up to 24 MPG, giving 446 miles of range from the 18.6 gallon tank. Gas costs are $15 cheaper than average at $265 per month.
  • Value 8/10 – The 2020 Volkswagen Atlas is cheaper than many other midsize SUVs on the market, with reasonable ownership costs, making it a good value.

Positive Owner Reviews

accountCircle Linda F
The comfy seats and room in 2nd row and 3rd row rock.
Love this car. Rides great. Comfy. Only one thing until you get use to it is the auto stop when the car is stopped the engine turns off you think the car stalled out but it did not. The 3rd row is a plus when you need row for those grandchildren visiting in Florida. The warning lights. Back up cameras traffic.
accountCircle Sydney F
The perfect family vehicle for your growing family.
My atlas is the perfect family size vehicle with tons of features to make my family safe and comfortable. The safety features help me be more aware of my driving and help me drive safely. It is extremely reliable and can get me anywhere I need to go quickly because it connects to my phone so flawlessly I can see the map where I need to go. The large amounts of space make it comfortable for everyone to hop in and ride.
accountCircle Mark W
Practical SUV. Roomy and good mpg.
The only issue is excessive road noise at highway speed. Also, there are a lot of weird creaks and sounds when changing gear or turning the wheel. There is an option to turn off the automatic ignition start. That is a bit annoying. Other than that, I truly enjoy this vehicle.
accountCircle jason R
Worth the money, American made SUV.
Great ride, good power, good fuel miles, plenty of legroom front and rear. Interesting colors. Tech is at or above industry level for the price. Not that many on the road. 0/72 months on payments with no payments for 6 months. I can't believe how smooth and quiet it is.
accountCircle Jacob H
Great vehicle with minor issues only.
Love the performance, the trim, the fender sound system. The comfort of the vehicle is terrific and so are the options for driving, handling AWD. The body lines are very cool, and the leather interior is real leather. The cooled and heated seats are great. I also love the large wheel options and the sky view roof. The gas tank is rather small, however, which means multiple fill ups.
accountCircle Semaj N
Rims, sports gear, all black everything itself roof light brown.
I the most fast racing car I will recommend for everyone to buy. Volkswagen is the most luxurious nice built long lasting vehicles. I really do not have any major issues or problems with anything on the car. Drive smooth on road good on gas $30 fill up tank.
accountCircle Morgan E
Love our atlas! 3 rows with captains chairs.
I am so happy with my atlas. The 3 rows is exactly what I was looking for and has plenty of room. The captain’s chairs makes it so easy to get in and out of the third row (if you are not wanting to lift up the seat - which is also very easy!). We have a toddler car seat in one of the captains chairs and it works perfectly for us! Love this car!
accountCircle Emily B
Comfort and luxury all in one car.
I love this car. I think it's perfect for everyday activities. It's comfortable for road trips. This car has a lot of cargo space which comes in handy for grocery shopping days or buying new furniture. Great gas mileage. Seats are comfortable and heated. Smooth ride. Overall great car, very reliable and durable in all weather conditions. A little on the pricey side but it's a luxury SUV of course it's going to be expensive.

What Do Critics Say About the VW Atlas?

  • Consumer Reports says the 2020 Volkswagen Atlas puts size and functionality front and center, with good owner satisfaction scores as it ages.
  • Edmunds rates the Volkswagen Atlas at 3.8/5, enjoying the straightforward cabin design, but doesn’t like the lower fuel economy than some competitors.
  • Kelley Blue Book users give the Atlas a 3.9/5, praising the passenger space throughout the cabin, but owners don’t like the frustrating stereo system.

What Common Problems Does the 2020 Volkswagen Atlas Have?

Common problems found on the 2020 Volkswagen Atlas include a moldy smell from the A/C system, a frozen stereo, along with some excessive wheel noise. Overall, these problems are similar to other midsize SUVs in the same price range, leading to average repair costs.

A moldy smell from the A/C system is one of the most widespread complaints from 2020 Atlas owners, showing up at around 5,500 miles. Usually, the problem is caused by a clogged A/C drain line. Clearing out the line costs around $100, depending on local labor rates, and fixes the problem.

A frozen stereo has also been mentioned on a lot of Atlas models within the first 1,000 miles. There are software updates available for the stereo system, which improves reliability. Most dealerships will install these updates for free, while some charge around $50.

Excessive wheel noise is another problem that some owners report at around 30,000 miles. The wheel bearings cause a lot of grinding and whining noises as they age. Replacing the bearings costs around $400, since it’s a fairly labor-intensive process.

There are four recalls on the 2020 VW Atlas, which is similar to other SUVs from the same year. None of the recalls are particularly serious and cover airbags, the tire pressure monitoring system, and a missing label. VW will fix the issues on affected models for free.

How Long Will the 2020 Volkswagen Atlas Last?

A well-maintained 2020 Volkswagen Atlas can last around 200,000 miles, which is a bit shorter than other SUVs like the Toyota Highlander. Regular annual maintenance costs are higher than the average midsize SUVs, according to data provided by Repair Pal, at $648 per year.

As a used 2020 Atlas reaches 100,000 miles, and depending on the vehicle history report, owners should be prepared to replace the windshield washer fluid reservoir for $190, mass airflow sensor costing $450, along with the engine oil cooler, which costs $750.

How Is the Technology?

The standard entertainment technology is great, offering a 6.5-inch touchscreen with Apple CarPlay and Android Auto. Optional upgrades include a larger 8-inch touchscreen, and a Fender sound system.

Standard safety technology is excellent, and includes:

  • Forward collision warning
  • Pedestrian detection
  • Blind spot monitoring
  • Post-collision braking system
  • Forward automatic emergency braking
  • Rearview camera
  • Rear cross traffic alert

Optional upgrades include:

  • Front and rear parking sensors
  • Lane keep assist
  • Traffic sign recognition
  • Automatic high beam headlights
  • Lane departure warning
  • Parallel park assist
  • Adaptive cruise control
  • Surround-view parking camera system

Is the 2020 Volkswagen Atlas a Good Value?

Yes, the 2020 Volkswagen Atlas is a good value since it offers a lot of reliability improvements from earlier years. The blue book fair purchase price ranges from $23,950 to $35,998, making it less than a Honda Pilot or Jeep Grand Cherokee. When new, the price range was $31,545 to $49,195. Depreciation is similar to other SUVs, losing about 7% of its current value per year.

What are the Different Models of the VW Atlas?

There are seven main models of the 2020 Volkswagen Atlas offered form the entry-level S, through to the top of the line SEL Premium. Front-wheel drive is standard, while all-wheel drive is available as an optional upgrade.

S is the entry-level model with:

  • Cloth upholstery
  • Second-row bench seat
  • Automatic LED headlights
  • Cruise control
  • Dual-zone manual climate control
  • Rearview camera
  • Car-Net remote control and telematics
  • Wi-Fi hotspot
  • 5-inch touchscreen
  • Apple CarPlay and Android Auto
  • Bluetooth connectivity
  • Forward collision mitigation
  • Blind-spot monitoring
  • Rear cross-traffic alert

SE is a step up, adding:

  • Simulated leather upholstery
  • Push-button start
  • Power driver’s seat
  • Heated front seats
  • Rear sunshades
  • Three-zone automatic climate control
  • 8-inch touchscreen
  • Option for second-row captain’s chairs

SE With Technology has more items such as:

  • 20-inch wheels
  • Remote engine start
  • Power rear liftgate
  • Auto-dimming rearview mirror
  • Adaptive cruise control
  • Lane keeping assist

SE With Technology R-Line adds:

  • Hands-free liftgate
  • Front and rear parking sensors
  • Unique bumpers and side skirts
  • R-Line badging and interior trim

SEL is a popular upgrade with:

  • Panoramic sunroof
  • Power-adjustable front passenger’s seat
  • Heated steering wheel
  • Hands-free liftgate
  • Front and rear parking sensors
  • Upgraded touchscreen with navigation
  • Multifunction digital instrument panel

SEL R-Line offers more features such as:

  • Unique R-Line styling
  • 20-inch wheels
  • Similar features to SEL

SEL Premium is the flagship model with:

  • 21-inch wheels
  • Standard all-wheel drive
  • Automatic high-beam headlights
  • Power-folding mirrors with puddle lights
  • Full leather seating
  • Heated and ventilated front seats
  • Heated second-row seats
  • 12-speaker Fender sound system
  • 360-degree surround-view parking camera
  • Automated parking system
car
car
2.0T S Sport
235 HP 20 MPG
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car
car
2.0T SE Sport
235 HP 20 MPG
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2.0T SE w/Technology
235 HP 22 MPG
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2.0T SE w/Technology Sport
235 HP 20 MPG
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3.6L V6 SE
276 HP 19 MPG

What Engines Come In the VW Atlas?

  • The first engine option is a 2.0-liter turbocharged four-cylinder engine, producing 235 horsepower and 258 lb.-ft of torque. Mated to an eight-speed automatic transmission, this engine achieves a combined fuel economy of around 22 MPG (20 city/24 highway). It accelerates from 0 to 60 MPH in approximately 7.2 seconds. While this engine offers a more fuel-efficient choice, its towing capacity is limited to 2,000 pounds, making it suitable for lighter towing duties.
  • The second engine is a more robust 3.6-liter V6, delivering 276 horsepower and 266 lb.-ft of torque. This engine is also paired with an eight-speed automatic transmission and has a combined fuel economy of about 19 MPG (17 city/23 highway). The V6 engine allows the Atlas to accelerate from 0 to 60 MPH in about 7.9 seconds and significantly increases its towing capacity to 5,000 pounds, making it ideal for those who require more power for towing heavier loads. Both engine options contribute to the Atlas’s reputation as a versatile and capable SUV, suitable for a variety of driving conditions and requirements.

What Colors Does the VW Atlas Come In?

How Comfortable Is the VW Atlas?

The 2020 Volkswagen Atlas is highly regarded for its comfort, a key aspect that enhances its appeal as a family-friendly SUV. Inside, the Atlas offers a spacious and well-designed cabin, capable of accommodating seven passengers with ease. The seats are designed with comfort in mind, providing ample support and cushioning, which is particularly noticeable during long drives. Both the second and third rows boast generous legroom, a feature that is often compromised in similar three-row SUVs. This ensures that even adult passengers can sit comfortably in the back, making the Atlas a great option for family road trips or group outings.

Ride quality on the Atlas is another area where comfort is evident. The vehicle’s suspension is tuned to absorb bumps and road imperfections, effectively, delivering a smooth and stable ride. This is complemented by the SUV’s ability to maintain composure around corners, adding to the overall sense of security and comfort.

Additionally, the cabin of the Atlas is designed to minimize noise, effectively insulating passengers from external sounds such as wind and road noise. This makes for a quiet and peaceful environment, further enhancing the comfort of the ride.

The Atlas also offers a range of convenient features that contribute to its overall comfort, including tri-zone automatic climate control, which allows passengers in each row to customize their temperature settings. Higher trims of the Atlas come with additional luxury features like heated and ventilated seats, a panoramic sunroof, and upscale upholstery options, adding an extra layer of comfort and sophistication to the driving experience. In summary, the 2020 Volkswagen Atlas stands out for its spacious and quiet interior, comfortable seating for all passengers, and a smooth and composed ride, making it one of the most comfortable vehicles in its segment.

How Much Storage Space Does the VW Atlas Have?

The 2020 Volkswagen Atlas stands out in its class for offering substantial storage space, catering to the needs of families and those who frequently transport large items. With all its seats in place, the Atlas provides about 20.6 cubic feet of cargo space behind the third row. This area is spacious enough to accommodate daily essentials like grocery bags, a stroller, or a couple of small suitcases. When more space is required, the third-row seats can be easily folded down, expanding the cargo capacity to approximately 55.5 cubic feet. This larger space can comfortably hold bulkier items such as multiple large suitcases, golf bags, or the gear needed for a weekend camping trip.

For those occasions when maximum cargo capacity is necessary, folding down both the second and third rows unveils a cavernous 96.8 cubic feet of space. This vast area is more than adequate for transporting large items like furniture, bicycles, or a substantial number of boxes, making the Atlas an ideal vehicle for moving day or substantial shopping excursions.

In addition to its primary cargo area, the Atlas is equipped with various smaller storage solutions throughout the cabin. These include door pockets, a center console compartment, cupholders, and seat-back storage, providing passengers with ample room to stow personal items, drinks, and smaller gadgets. The combination of its large cargo area and these additional storage spaces makes the 2020 Volkswagen Atlas an extremely practical choice for those prioritizing space and versatility in their vehicle.

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What Are the Differences Between Years?

The Volkswagen Atlas was introduced for the 2018 model year as a larger midsize SUV from VW.

2018: First model year of the Volkswagen Atlas, which replaces the older Touareg model.

2019: More trim levels introduced with additional features.

2020: Car-Net communications and a Wi-Fi hotspot are standard across all models, small changes to options packages.

2021: Small exterior styling changes, improved interior materials.

2022: Entry-level S model discontinued, small changes to the standard features.

How Does the VW Atlas Compare to the Competition?

The 2020 Volkswagen Atlas is a decent midsize SUV, offering a lot of features and a nice cabin, although some of the ownership costs are higher than the competition as it ages.

The Toyota Highlander is another midsize SUV, which costs around $3,500 more. Long-term reliability ratings are better in the Toyota Highlander, while the VW Atlas offers a more upscale interior. We recommend the Toyota Highlander since it is the longest-lasting midsize SUV.

The Ford Explorer is a popular competitor, which is available for about $1,000 more. Passenger room is better in the Ford Explorer, while the Volkswagen Atlas offers more technology features. We recommend the VW Atlas since it offers more features for the money, although both are similar and worth testing to see which you prefer.

Ranks #2 Midsize SUV by Owners

1
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4.83
2
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4.82
3
car
4.78

Do Owners Recommend the VW Atlas?

Owner Reviews

accountCircle Sydney F on May 1, 2021
The perfect family vehicle for your growing family.
My atlas is the perfect family size vehicle with tons of features to make my family safe and comfortable. The safety features help me be more aware of my driving and help me drive safely. It is extremely reliable and can get me anywhere I need to go quickly because it connects to my phone so flawlessly I can see the map where I need to go. The large amounts of space make it comfortable for everyone to hop in and ride.
accountCircle Mark W on April 25, 2021
Practical SUV. Roomy and good mpg.
The only issue is excessive road noise at highway speed. Also, there are a lot of weird creaks and sounds when changing gear or turning the wheel. There is an option to turn off the automatic ignition start. That is a bit annoying. Other than that, I truly enjoy this vehicle.
accountCircle Ben W on January 9, 2021
Best value crossover for around 40k well loaded.
Only 2k miles, but great vehicle. Love the tech. Four cylinder only had 2(pound towing capacity though. Turned off lane assist because it puts me in precarious situations. But love the stop and go cruise control, and panoramic moonroof. Has nice twenty inch tires.
accountCircle jason R on December 11, 2020
Worth the money, American made SUV.
Great ride, good power, good fuel miles, plenty of legroom front and rear. Interesting colors. Tech is at or above industry level for the price. Not that many on the road. 0/72 months on payments with no payments for 6 months. I can't believe how smooth and quiet it is.
accountCircle Gianna R on November 20, 2020
White Volkswagen atlas sport.
I absolutely love my car. It is very smooth and I feel extremely safe. I do wish that I had Bluetooth for my maps/music- rather than plugging in my phone for apple play. I do love my remote start and my truck that closes with the push of a button, although it would be nice for it to close if I could just wave my foot under the sensor.
accountCircle Semaj N on October 21, 2020
Rims, sports gear, all black everything itself roof light brown.
I the most fast racing car I will recommend for everyone to buy. Volkswagen is the most luxurious nice built long lasting vehicles. I really do not have any major issues or problems with anything on the car. Drive smooth on road good on gas $30 fill up tank.
accountCircle Jacob H on October 18, 2020
Great vehicle with minor issues only.
Love the performance, the trim, the fender sound system. The comfort of the vehicle is terrific and so are the options for driving, handling AWD. The body lines are very cool, and the leather interior is real leather. The cooled and heated seats are great. I also love the large wheel options and the sky view roof. The gas tank is rather small, however, which means multiple fill ups.
accountCircle An A on October 5, 2020
If you want comfort this is your car.
It's a really good car, I bought for my family and we love it, also it's really economic so that help a lot according the current country situation. Also the brand have a really good options and the lease is the cheapest one, in general a highly recommended this car.
accountCircle Jess B on September 25, 2020
Atlas 2020 not the best choice.
This car is cheaply made both inside and outside. This car is made with poor paint that scratches easily but does have nice seats and is comfortable. It is a good car for my family of 4 and doggo. It cleans up easily but you can tell is made of plastic and will shatter if it gets into an accident.
accountCircle Morgan E on September 20, 2020
Love our atlas! 3 rows with captains chairs.
I am so happy with my atlas. The 3 rows is exactly what I was looking for and has plenty of room. The captain’s chairs makes it so easy to get in and out of the third row (if you are not wanting to lift up the seat - which is also very easy!). We have a toddler car seat in one of the captains chairs and it works perfectly for us! Love this car!
accountCircle Linda F on August 24, 2020
The comfy seats and room in 2nd row and 3rd row rock.
Love this car. Rides great. Comfy. Only one thing until you get use to it is the auto stop when the car is stopped the engine turns off you think the car stalled out but it did not. The 3rd row is a plus when you need row for those grandchildren visiting in Florida. The warning lights. Back up cameras traffic.
accountCircle Kari P on July 19, 2020
Most spacious SUV - but does not drive like an SUV.
This car is so reliable and easy to drive. Perfect family vehicle! So spacious and plenty of room for kids, pets, groceries - all at the same time. I have driven the ford explorer and the third row is not nearly as big as my atlas. My car has captain's chairs and it makes getting into the third row very easy.
accountCircle Stephen D on July 14, 2020
A few loose ends, but in love!
I have only had it a few months. Only complaints are the ac does not cool quickly here in Arizona and there is no rear door release in the front of the cabin. Seats are comfortable, storage space is amazing, and drive is smoother than my previous 2019 Lexus nx!
accountCircle Emily B on July 7, 2020
Comfort and luxury all in one car.
I love this car. I think it's perfect for everyday activities. It's comfortable for road trips. This car has a lot of cargo space which comes in handy for grocery shopping days or buying new furniture. Great gas mileage. Seats are comfortable and heated. Smooth ride. Overall great car, very reliable and durable in all weather conditions. A little on the pricey side but it's a luxury SUV of course it's going to be expensive.
accountCircle myles dew on June 16, 2020
The passenger front seat has no manual hight adjustment!!
My 5 ft wife cant see out, crazy there is no seat ajustment
accountCircle Luz M on March 15, 2020
2020 atlas is by far my most favorite vehicle I have owned.
This SUV is by far the best vehicle I have ever owned! It is roomy but it does not feel like I am driving a huge vehicle but I also feel extremely safe as there are multiple safety options. There is plenty of legroom in the back seats. The back has plenty of cargo room. There is a third row seat as well.
accountCircle Mckayla R on December 21, 2019
The car is very comfortable and is fun to ride in.
My Volkswagen atlas is an amazing car. It is very comfortable to ride in and it feels like you are gliding in the air. The car has a lot of technology in it that make the experience that much better. My family and I are pretty tall and we still can fit in the back row with plenty of room by the legs.
avatar Alex Showalter
Alex is an automotive enthusiast with over 15 years of experience in the used car market. He brings a wealth of knowledge to Vehicle History as our Staff Writer and has written hundreds of used car reviews helping buyers make informed purchasing decisions. He is a member of the Automotive Press Association, and keeps up-to-date on the latest changes in the industry. Over the years, he has driven hundreds of cars, working on many of them. His mechanical experience evolved from modifying off-road trucks as a teen to focusing on automotive electrical systems as he got older. He now specializes in reviewing used cars as an automotive journalist. Some of his favorite brands are Toyota and BMW. The Toyota Land Cruiser is one of his favorite vehicles of all time since they’re built to last forever and can go anywhere. One of his current cars is a Lexus LX570, built on the same platform as the 200-series Land Cruiser, but it’s a better value in the used market.