Been to service technicians 15 times in 2019 without solution.
Initially I really liked this vehicle. The interior was sleek, stylish, and comfortable. It drive and rode very smoothly and quietly. Gas mileage was okay for the size/weight of the vehicle. However, this love only lasted about four years. For the last three years we have had continuous and recurring problems with various internal engine/transmission components. I'm 2019 along our vehicle has been in the repair shop 15 times for a transmission code that the technicians are not able to identify and fix. It began with the vehicle going into what they called 'limp mode' where it will not shift out of second gear, putting incredible strain in the engine and transmission. Through the various fixes that Chrysler has tried, a Pandora's box of problems have begun, culminating in the eventual complete shutdown of the vehicle while I was driving with my children one day; vehicle was completely unresponsive including loss of power steering and even inability to engage braking system forcing us to coast to a stop and exit the vehicle, leaving it in the road. Thankfully we were in a country road with little traffic. I can only imagine what may have happened if this had occurred while driving in the city or on a highway. This has not been a good experience, not just with the Chrysler vehicle, but with the Chrysler corporation. This is an unsafe vehicle, not reliable, and I would not recommend it to anyone.