2020 Ford Escape Review: Reasonably Reliable Small SUV With Average Ownership Costs

Alex Showalter
Mar 15, 2023

The 2020 Ford Escape lasts around 200,000 miles with some door hinge and battery issues reported. At $18,990 to $33,998, it’s a decent choice for shoppers looking for a small SUV on a budget.

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likeFilled The Good
There’s plenty of passenger room for its size, the suspension is smooth and there’s a lot of standard safety technology.
dislikeFilled The Bad
The transmission shifts slowly between gears, the steering is unresponsive and the interior has a lot of plastic trim.

Is the 2020 Ford Escape a Good Used SUV?

  • Overall Rating 8/10 – 2020 is a good year for the Ford Escape since it’s reasonably reliable while offering good safety technology. Owner reviews praise the low ownership costs, cargo room, along with the efficient engines.
  • Interior, Comfort & Cargo 7/10 – Interior materials are decent for a small SUV, the seats are supportive on long drives, cargo space is also good for its size.
  • Reliability 8/10 – There are no serious issues on the 2020 Ford Escape. Avoid models from 20162018 which have engine issues while 20192022 are more dependable.
  • Performance 8/10 – Performance is okay from the base three-cylinder engine, while the four-cylinder engine is quick for a small SUV.
  • Safety 8/10 – The 2020 Escape is very safe, earning a perfect 5-star rating in government crash tests. Standard features include a rearview camera, automatic emergency braking, along with lane keep assist. Optional upgrades include adaptive cruise control.
  • Gas Mileage 9/10 – Fuel economy is great at up to 30 MPG giving 474 miles of range from the 15.8 gallon tank. Gas costs are $51 cheaper than average at $157 per month.
  • Value 8/10 – The 2020 Ford Escape is cheaper than many other compact SUVs, making it a great value for shoppers.

Positive Owner Reviews

accountCircle Schon L
I love my 2020 ford escape!
I love this car. Sadly it does not have the sunroof. I don't care for the automatic shut off if broken. It handles well, it's great on gas. I upgraded from a 2013 ford escape. It is slightly smaller but still roomy. I am 6'4 and have no problems getting in or out of it.
accountCircle Shannon T
Great vehicle, roomy, great gas mileage, quite, runs great, smooth ride.
It is bigger than the 2015 escape, the back up camera has a glitch that needs fixed. Drives good, very comfortable. I do not like the automatic bright light feature, I feel like I am flashing my brights at people. Great gas mileage 30 mpg, love the new look, the tinted windows are awesome, very roomy.
accountCircle Aj S
We love our 2020 ford escape.
The escape is a fun, sporty everyday driver for us. It has plenty of room in the back seat to comfortably fit two car seats. The only issue I have had with it, the two of the rims had cracks from normal driving. Local dealer replaced them, no problem.
accountCircle Cassandra W
The goldilocks of SUVs! Not too big, not too small.
I love my car. The safety features are top of the line which is important to me as a new mom. The height is also perfect for me to be able to get the car seat loaded and unloaded. The hands free liftgate is very convenient for groceries and other shopping. I had an issue with the backup camera, it stopped working a couple of months after I bought the car which was frustrating, but my local dealership was able to get the part and it should be fixed tomorrow.
accountCircle THOMAS Byrne
The smoothness the way the gas engine and electric motor work together
I have no problems other than the car is smarter than I am. Its fantastic to drive. Its sensing (collision) system is remarkable
accountCircle Dena B
The plug outlet is nice that most cars do not.
Love the car make and model and love all the features it has. You can open hatchback with the swing of your foot and you can open and unlock door without alarm or key just have to have it nearby.Also it has a plug on the inside of car so someone can plug in say a hair curling iron or something that needs a plug outlet. I was thinking of using it for Christmas lights to plug in at Christmas time. There's no CD there's just online music. I belong to Spotify and amazon so I am able to listen to my music in car.
accountCircle Junior W
No problems with the car.
I have not any problems so far, performance has been amazing, fuel economy is stellar, it has some of the most comfortable seats I have ever sit it in a vehicle and love all the cool features like driver assist. The vehicle really does have it and probably one of the best investments I have made.
accountCircle Katlyn S
Great buy! So many features.
Officially have had the car for a few weeks, and I love it so far! I would've never thought I would choose a ford, but the company was offering so many incentives and I was able to get everything I wanted in a vehicle for a fair price. I have no issues so far. It seems to be a reliable, safe ride that handles wells both in the city and highway. There are a ton of safety features, but my favorite is adaptive cruise control that automatically adjusts my speed to the traffic in front of me. It is an extremely spacious and comfortable car. I love the heated seats and the remote start from my phone which are both perfect for NY winters. All in all, I give it 5 stars.

Negative Owner Reviews

accountCircle Danielle
Quality
First brand new car I have ever purchased and what a major disappointment..the placement of the seat heat element is beyond uncomfortable, EGR had to be replaced, back lift gate will not detect or sense the motion to open and my air conditioning leaks all over my foot and my floor when I drive it longer than 30 minutes. I have had in the shop 5 times and still dealing with these issues.
accountCircle Bob Kavanagh
Uncomfortable seats
I have a 2020 Ford Escape SEL and I am also having an issue with a piece of metal or wiring that sticks up on the front seats making it very uncomfortable when driving. I am told by the salesman that all the 2020 Escape vehicles are this way. It is very annoying. Clawson MI
accountCircle Meg
Don’t buy it
Horrible. I have been in to the dealer more times than I can count. My windows and sunroof won’t close consistantly. Ive had two windows crack for no reason and all has been reset several time. The car jerks at low speeds and the dealer keeps stating “they dont see anything wrong”. Add to that a liftgate that opens and closes when it wants, even if car is locked and I am nowhere in sight. Then we can add how the dashboard goes completely black meaning no odometer,gas tank level etc. Then there is the touch screen…always black and if touched randomly calls 911…again resets later still happening. Then there is the complete car melt down where every warning went off and the car died while driving. We will end with a seal around every door that is coming off and is on backorder…like everything else. Worst car ever and as a ford escape devotee…highly disappointed
accountCircle Spalding
Don’t buy car
I just bought a 2020 Ford Escape SE it had 70 miles on it and have had problems since the day after I pulled off the lot.Whole car vibrates when shifting gears and it shifts hard and it continues to vibrate the whole time I’m driving. Also when my foot comes off gas sometimes it speeds up. My screen doesn’t work right, sometime the volume will be all the way up no sound have to cut car off to get it to work. Dealership told me all Ford Escapes on the lot are doing the same thing and there is nothing they can do for me that until Ford can figure it out! Never will I get a Ford again!
accountCircle Linda Scarcelli
2020 Ford Escape Has Many Problems
I had so many issues with my 2020 Escape that I got rid of it when it only had 4,000 miles. Electrical and engine problems. Horn would honk when I would open lift gate and would not stop until I went to open driver door. Electrical problems were intermittent. Windows would sometimes open again after window was closed. Window control button was so sharp that I cut my fingers twice. Horn would sometimes honk for no reason at all. Car would beep when I opened the driver door and would not stop until I got in the car and closed the door. This happened for two days and then it stopped . One day the moonroof opened all by itself when I was driving down a highway. I had passengers with me at that time so they witnessed it. The engine would rumble at between 35 and 45 miles per hour. I was hoping to keep this vehicle a long time, but 4,000 was all I could tolerate. I traded it in for another make and I am so much happier. Driving should be an enjoyable experience, but the 2020 Escape did not deliver. Steer clear of that vehicle. Hopefully, Ford will get all of the problems resolved.
accountCircle Jamie
Terrible car
Have hated this car from the first mile. Heated seats are so hot they're not usable. When I put my car in park at lurches and turns on the parking brake. Says I didn't put the car in park. Doesn't alert that there's something behind me. I almost hit people. The car lurches when accelerating. Shifts hard from first to second gear. The window buttons are sharp and the chrome looking plastic peels off. Seal around liftgate fell off. Wasn't glued on! DON"T BUY THIS CAR!!!
accountCircle Mike Baum
To many defects
Do not buy Ford Escape 2020
accountCircle Mike B
Transmission
Transmission rattles , and loud clicking while engaging drive.

What Do Critics Say About the Ford Escape?

  • Consumer Reports says the 2020 Ford Escape is a great alternative to other small SUVs on the market with average owner satisfaction scores.
  • Edmunds rates the Escape at 4/5, praising the smooth suspension, but doesn’t like the clunky transmission.
  • Kelley Blue Book users give the Escape a 4.2/5, enjoying the convenient sliding second row seats, but owners don’t like the loose steering.

What Common Problems Does the 2020 Ford Escape Have?

Common problems found on the 2020 Ford Escape include damaged door hinges, excessive battery drain, along with a frozen rearview camera. Overall, these problems are relatively minor compared to some other small SUVs on the market.

Damaged door hinges are the most widespread complaint from 2020 Escape owners in the first 5,000 miles. There are reports of one of the welds on the hinge failing. Replacing the door hinge assembly costs around $550. Usually the issue is not covered under warranty since it’s considered a body item.

Excessive battery drain shows up on some Escape models in the first 1,500 miles. There are a lot of electrical accessories which drain the battery in some cases when the vehicle is off. Diagnosing the source of the battery drain costs around $100, while fixing the issue can cost $10 to $200, depending on what is killing the battery.

A frozen rearview camera is another issue on the 2020 Escape at around 1,000 miles. There are software updates for the camera system which improves its reliability. Most dealerships will install the update for free, while some charge around $50.

There are 10 recalls on the 2020 Ford Escape, which is worse than many other small SUVs. The most serious recall covers cracked fuel injectors, which may lead to a fire on models with the 1.5L 4-cylinder engine. Ford will update the engine control software and install a drain tube to prevent damage.

How Long Will the 2020 Ford Escape Last?

A well-maintained 2020 Ford Escape can last around 200,000 miles, which is around 100,000 miles less than the long-lasting Toyota RAV4. Regular annual maintenance costs are similar to other small SUVs, according to data provided by Repair Pal at $530 per year.

As a used 2020 Escape reaches 100,000 miles and depending on the vehicle history owners should be prepared to replace the A/C compressor for $750, radiator fan costing $800, along with the brake vacuum pump which costs $290.

How Is the Technology?

Entertainment technology is worse than other small SUVs on the base Escape model, only offering a 4.2-inch central display screen. On the SE and higher models, there’s a larger 8-inch touchscreen with Apple CarPlay and Android Auto.

Standard safety technology is great for a compact SUV, offering:

  • Ford MyKey
  • Rearview camera
  • Automatic emergency braking
  • Pedestrian detection
  • Automatic high beam headlights
  • Rear cross traffic alert
  • Lane keep assist
  • Forward collision warning
  • Blind spot monitoring
  • Driver attention monitor

Optional driver assistance features include:

  • Rear parking sensors
  • Stop-and-go adaptive cruise control
  • Evasive steering assist
  • Lane centering
  • Parallel and perpendicular park assist
  • Head-up display

Is the 2020 Ford Escape a Good Value?

Yes, the 2020 Ford Escape is a good value since it offers decent reliability as it ages with plenty of passenger room. The blue book fair purchase price ranges from $18,990 to $33,998, making it less than a Honda CR-V or Mazda CX-5. When new, the price range was $24,885 to $36,835. Depreciation is average for an SUV, losing about 10% of its current value per year.

What are the Different Models of the Ford Escape?

There are four main models of the Ford Escape offered for the 2020 model year, from the base S all the way up through the more luxurious Titanium. The Escape is also offered with either front-wheel drive or all-wheel drive. There’s also a plug in Hybrid version of the Escape with electric motors mentioned in a separate review.

S is the entry-level model with:

  • Cloth Seats
  • 2-Inch Display Screen
  • Two USB Ports
  • Six-Speaker USB Sound System
  • Automatic Climate Control
  • Wi-Fi Hotspot

SE is a step up, adding:

  • 17-Inch Alloy Wheels
  • Power-Adjustable Driver’s Seat
  • Keyless Ignition and Entry
  • Heated Front Seats
  • 8-Inch Touchscreen With Apple CarPlay and Android Auto

SEL has minor changes including:

  • Hands-Free Liftgate
  • 18-inch Alloy Wheels
  • Remote Start
  • Rear Parking Sensors
  • Heated Steering Wheel

Titanium is the flagship model which adds:

  • 19-Inch Alloy Wheels
  • Dual-Zone Climate Control
  • LED Headlights
  • Leather Upholstery
  • Power-Adjustable Passenger Seat
  • Premium Sound System
car
SE Sport Hybrid
200 HP 40 MPG
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SEL
181-250 HP 26-28 MPG
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SE Plug-In Hybrid
221 HP 41 MPG
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Titanium Hybrid
200 HP 41 MPG
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SEL Plug-In Hybrid
221 HP 41 MPG
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What Engines Come In the Ford Escape?

The base engine is an average 1.5L turbocharged three-cylinder which makes 181 horsepower at up to 30 MPG. Both engines come standard with an eight-speed automatic transmission.

An available upgrade is the stronger turbocharged 2.0L 4-cylinder which produces 250 horsepower while getting 26 MPG. Performance is great, taking 5.7 seconds to go from 0-60 MPH.

What Colors Does the Ford Escape Come In?

How Comfortable Is the Ford Escape?

The 2020 Ford Escape is a comfortable compact SUV that offers a smooth ride and a spacious cabin. The seats are well-padded and supportive, providing a comfortable experience for both the driver and passengers. The cabin is relatively quiet, with minimal wind and road noise making their way inside.

In terms of ride quality, the Escape handles bumps and rough roads with ease, providing a stable and composed ride. The suspension does an excellent job of absorbing most road imperfections, resulting in a comfortable and controlled ride. Additionally, the steering is responsive and accurate, making the Escape feel agile and nimble on the road.

The Escape’s cabin is also quite spacious, with plenty of headroom and legroom in both the front and back seats. The rear seats can slide and recline, allowing passengers to find their ideal seating position. Furthermore, the cargo area is generous, providing ample space for luggage or other items.

How Much Storage Space Does the Ford Escape Have?

With all seats in place, the 2020 Ford Escape has 37.5 cubic feet of cargo space, which is more than enough for everyday use. However, if you fold down the rear seats, this space expands to a maximum of 65.4 cubic feet, making it ideal for larger items or for carrying cargo for longer trips.

Additionally, the Escape features a lot of convenient storage options throughout the cabin, including a large center console bin, door pockets, and a hidden compartment under the rear cargo floor, which is perfect for storing valuables or other items that need to be kept out of sight. Overall, the 2020 Ford Escape provides plenty of storage space for all your daily needs, as well as enough flexibility to accommodate larger items when necessary.

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What Are the Differences Between Years?

The fourth generation of the Ford Escape came out for the 2020 model year.

2015: No major changes.

2016: Optional SYNC 3 stereo system available.

2017: Small exterior styling changes, new engine options, and updated safety tech.

2018: New SEL model added, 2.0L turbocharged engine only found on Titanium model.

2019: Keyless entry and push button start on the SE and SEL models, standard SYNC 3 on all models.

2020: Fully redesigned for the fourth generation with new technology, styling, and engines.

2021: Traffic sign recognition system added to adaptive cruise control system.

How Does the Ford Escape Compare to the Competition?

The 2020 Ford Escape is a decent compact SUV, although its long term reliability ratings are lower than some of the more expensive competitors on the market.

The Chevy Equinox is another small SUV which costs around $1,500 less. Passenger room is better in the Chevy Equinox, while the Ford Escape is a more efficient choice. We recommend the Ford Escape since the estimated ownership costs are lower, although both are very similar SUVs.

The Mazda CX-5 is a competitor which costs about $2,000 more. Standard technology is much better in the Mazda CX-5, while the Ford Escape has a little more passenger room in the rear seats. We recommend the Mazda CX-5 since it’s more affordable to own long-term.

Ranks #24 Compact SUV by Owners

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5
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5
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4.07

Do Owners Recommend the Ford Escape?

Owner Reviews

accountCircle Brian Young on December 7, 2021
Owner
Similar to other owners, my 12v battery has died 3 times in the past 18 months. I'm now told that I should have a trickle charger. This car has all sorts of gauges and indicators. Why not something that tells you how the 12v battery is? I gave 3 stars because I expect a new car to start when I need it.
accountCircle Brandise A on November 30, 2021
Best car I’ve owned in 20+ years
I read all of the ratings and most of the low ratings are things that could have been fixed by looking in the manual. Especially things like the infotainment center and anything electrical. As far as the noise I read about in one you have to have a lemon. I’m amazed that I can tell the difference between ecoboost and the car running! It’s amamazingly quiet! I’ve never owned a better, safer, more luxurious for the cost or better looking car.
accountCircle Larry on November 8, 2021
3 Times
My Escape broke down 3 times in less than a year. I was advised the battery was not charging or holding the charge properly and it just required a software update to repair the issue. However, the problem persisted. Dealer was great in attempting to fix the issue(s) in a timely fashion. Got rid of the Escape in Sept. Will stay away from hybrids for now until they get the bugs out of them. Spoke with a Ford Mechanic and was advised the Ford Escape is a regular visitor for repairs. But did say the 2.0 l gas engine, is a go too engine.
accountCircle William goodwill on November 8, 2021
Headlights and tail lights
Just purchased 2020 Ford escape se already have a problem with the head lights and tail lights condensation and water in lights took back to dealer no help said this was normal paid 32,000 had it for 3 days verry upset by this makes my vehicle look verry cheap not happy with Ford dealer at all probably will never buy another ford. They should have fixed this problem years ago they know they have this problem with a lot of their vehicles.verry disappointed customer..
accountCircle Jamie on October 11, 2021
Terrible car
Have hated this car from the first mile. Heated seats are so hot they're not usable. When I put my car in park at lurches and turns on the parking brake. Says I didn't put the car in park. Doesn't alert that there's something behind me. I almost hit people. The car lurches when accelerating. Shifts hard from first to second gear. The window buttons are sharp and the chrome looking plastic peels off. Seal around liftgate fell off. Wasn't glued on! DON"T BUY THIS CAR!!!
accountCircle Dru on September 7, 2021
Mediocre
Let’s start off with positives if this vehicle. At first glance, it’s very stylish and attractive. It drives great, smooth quick handling. The sound system is pretty good. The safety features are amazing. That’s pretty much it. Now let’s dig deeper. When I started To get to know the car I started to notice a lot of defects. The very first one was the A panel inside the vehicle. There was this big gap between the panel and the door seal exposing the head liner. It was a eye sore to look at. I went in and had it fixed because it was a know issue and they had to redesign the A panel. The new ones are a little better but not tight enough. Secondly and this one has been a huge one for me- headlights. The headlights have been replaced a few times and again, this is a known issue of the vehicle; the headlights get this filmy look on the inside of them. I hate it because it makes the car look older than it is and just ugly. Ford should be embarrassed. Another problem I have is the cup holder. I was detailing the vehicle one day and noticed that the bottom of the cup holder was broken. Where the cup sits, it was springy and fell down. Never has that ever happened to me with a vehicle. I am going to hold onto this car a little longer till I can sell it and trade it in for something that has better quality. No, it will not be a Ford.
accountCircle Tonya Richmond on August 9, 2021
Mrs
I love it...only thing not enough truck space and back seats need to be back a little far
accountCircle Linda Scarcelli on July 26, 2021
2020 Ford Escape Has Many Problems
I had so many issues with my 2020 Escape that I got rid of it when it only had 4,000 miles. Electrical and engine problems. Horn would honk when I would open lift gate and would not stop until I went to open driver door. Electrical problems were intermittent. Windows would sometimes open again after window was closed. Window control button was so sharp that I cut my fingers twice. Horn would sometimes honk for no reason at all. Car would beep when I opened the driver door and would not stop until I got in the car and closed the door. This happened for two days and then it stopped . One day the moonroof opened all by itself when I was driving down a highway. I had passengers with me at that time so they witnessed it. The engine would rumble at between 35 and 45 miles per hour. I was hoping to keep this vehicle a long time, but 4,000 was all I could tolerate. I traded it in for another make and I am so much happier. Driving should be an enjoyable experience, but the 2020 Escape did not deliver. Steer clear of that vehicle. Hopefully, Ford will get all of the problems resolved.
accountCircle Adrian S on June 25, 2021
Comfortable fuel sipper. With plenty of technology.
The escape is a very comfortable vehicle for even long drives. The seats are very comfortable and the adjustable lumbar support is great for the driver the technology on this model is excellent and its ability to park itself is a big bonus. It virtually drives itself with dynamic cruise control and lane centering turned on. I bought this car because of the hybrid engine and it has not disappointed. I get better than the EPA rated mileage and get close to 600 miles out of a tank of gas. The infotainment system is easy to operate, even when driving and the volume and tuning knobs are a satisfying touch for an old schooler like myself. Android auto works well, even if you do need a wired connection to the phone. The wireless hotspot was easy to set up and a great feature to have available for passengers. Nobody who has ridden in the back has complained about a lack of space, even though I am 6 ft tall and have the driver seat all the way back.
accountCircle Bob Kavanagh on June 25, 2021
Uncomfortable seats
I have a 2020 Ford Escape SEL and I am also having an issue with a piece of metal or wiring that sticks up on the front seats making it very uncomfortable when driving. I am told by the salesman that all the 2020 Escape vehicles are this way. It is very annoying. Clawson MI
accountCircle Anya A on June 23, 2021
Great price and amazing features!
My ford is the best car I have ever owned. I had two escapes before that and was always happy. It is user friendly, great in snow, and has many benefits such as apple carplay, a heated steering wheel, and memory for seat positions. I love ford cars and I will continue to buy them in the future.
accountCircle Meg on June 21, 2021
Don’t buy it
Horrible. I have been in to the dealer more times than I can count. My windows and sunroof won’t close consistantly. Ive had two windows crack for no reason and all has been reset several time. The car jerks at low speeds and the dealer keeps stating “they dont see anything wrong”. Add to that a liftgate that opens and closes when it wants, even if car is locked and I am nowhere in sight. Then we can add how the dashboard goes completely black meaning no odometer,gas tank level etc. Then there is the touch screen…always black and if touched randomly calls 911…again resets later still happening. Then there is the complete car melt down where every warning went off and the car died while driving. We will end with a seal around every door that is coming off and is on backorder…like everything else. Worst car ever and as a ford escape devotee…highly disappointed
accountCircle caroline C on June 21, 2021
Very nice vehicle. We wanted something that would last us for long time.
Smooth as can be. Love the interior design. It's got nice leather seats and all the design that I could only imagine. We've been a long standing ford family and we love it. It's got great gas mileage. We only have to fill up once every week and a half.
accountCircle Don Anderson on June 19, 2021
Engine vibration is excessive
I've had this new 2020 Escape for a month now and I am really getting fed up with the engine vibration from the 3 cyl. Engine when the 3rd cylinder is deactivated which is most of the time. It is excessive and the dealer says it is normal. Is there a way the system can be disengaged? I'm getting to the point I want to use the Lemon law.
accountCircle Rene Quinones on June 18, 2021
System software updating.
Back up camera was intermittent. I keep updating it’s software and the problem is less and less.
accountCircle Ben M on June 18, 2021
Excellent medium suv hybrid with good styling, handling and reliable performance.
I really enjoy the styling of my car, both internal and external. It has a clean, fresh, youthful feel while still providing nice space for 4-5 people in style and comfort. Very nice handling, nice interior leather finishes and great technological touches. There is some reverberation from the audio/bass, but otherwise the car is perfect.
accountCircle Jill on June 15, 2021
Lift gate release next to steering wheel?
I just bought the escape SE and I have no idea where the lift gate button is inside the car. I have looked everywhere in the vehicle and can’t find it..I find the hood release but no lift gate release on the dash..
accountCircle Brandy N on June 14, 2021
Great gas mileage for an SUV.
I really like my escape for several reasons. Since its a compact SUV I can get really good gas mileage while still having the versatility of a hatch and higher ground clearance. The backseat is pretty spacious and the cubbies in the doors are helpful for storing things. The hatch is good sized and has a 12v outlet and a hidden spare with storage underneath the carpet which I use to keep bungee cords and such. There is also different driving modes you can use like normal, eco, sport, slippery, and sand or snow. Since it is a 2 wheel drive it's nice to have these options so it still maintains a certain amount of off road capability. Overall I really love my escape for its compactness, versatility and gas mileage. It's pretty sleek and smooth so it looks nice without being obnoxious or an eyesore. I am really glad I chose this vehicle since it has met and actually exceeded my needs and wants in a vehicle.
accountCircle Alyssa G on June 14, 2021
Ford escape is just the right size and flexible with carrying items.
I love the size of the ford escape. I enjoy the seats that can be let down to allow more space. It has been helpful for carrying larger items. I love size and height of the car. I feel like it is easy to get around. I decided to get a bold blue color which has been nice. It is easy to keep clean.
accountCircle Ian G on June 14, 2021
2020 ford escape se sport hybrid.
Great gas mileage, love the ability to change between driving modes. Everyone says it looks like a luxury vehicle and they can barely hear it run. Regenerative braking slips sometimes. Medium smooth ride. Ample space for a vacation of 2 people. Plenty of room for passengers in rear seats even with battery.
accountCircle Bethany R on June 14, 2021
? ? ?
Left me stranded! Bought this fancy new car. At 700 kms I got a power train malfunction. Took it into the dealership. They were unable to fix it!! There was lots of back and forth between the dealership and the enginers at Ford. This happened again and this time the car stopped moving and I was unable to drive. This happened a third time and stopped working in a drive through! My car was in the shop for EIGHT weeks (not including the previous days) to rip out the motor and transmission to replace the park lock actuator. I have had my car back for 1 week. My dealership has been great but dealing with Ford Canada is awful. Very poor customer care from Ford Canada.
accountCircle NoCoMom on June 7, 2021
About the seats.......
SO. There is actually a service bulletin about that hump that pokes you in the rear end in the middle of your heated seat! I had to print the service bulletin from the internet and take it to my dealer to get them to fix it, but they did fix it. Ford will NOT tell you about technical service bulletins, but to my knowledge, will cover issues for which a TSB has been issued. You can find out if your Escape qualifies using your VIN number. Google it. Good luck, fellow sufferers of sore hineys!
accountCircle Marla on June 7, 2021
Mrs
I love my 2020 escape se. But have had a few issues. Yes seat is hard, but I do love the heated seats. My back up camera was replaced and when my dealer installed the new one said the back up lines no longer were on the camera took to a different dealer turns out they didn’t sync it properly an hour later and worked great. Next issue I had was coming back from a long trip and my tailgate light was on pulled over and made sure to check everything nothing worked till I turned interior lights off then on. Did it a few times then stopped that, a month later all my interior lights came on and wouldn’t go off. Took right to dealer they fiddled with it a few min and said to make appointment I did but after it sat for about 10-20 min they went off let sit a few hours and they were still off. No issues, about a month later same issue dealer said it does like a system check when vehicle off. Now 2 days ago my interior lights won’t come on at all. Everything else works.. I don’t know what’s going on. I took right to dealer and now waiting to see what’s going on! Not sure I’ll buy another Ford.
accountCircle Abby B on June 6, 2021
Ford escape performance etc.
It works extremely well it is nicely made and is a very nice car. Drives smooth and nice, luxury features etc.. Nice assistance and lane assist Wi-Fi etc it is overall an amazing car would recommend everyone has one or something similar. Seats are comfy heated seats work great.
accountCircle Kyle on June 4, 2021
Think twice before buying
I bought a new 2020 Escape titanium hybrid and as I am writing this I am sitting in the dealership for the 2nd time. The day I picked it up I could not take it home it would not go over 30 mph so they had to keep it and said they had to reset something and picked it up the next day. I should have went with my gut and said I do t want it! Now about a week later the hold brake says fault on the screen shut off the car and turned it back on and it worked then 2 days later the dashboard went blank, same thing turned off car and came back on. I would not recommend this car!! I know that ford just brought back the hybrid this year in the escape but I wish I would have waited a few years to buy one, to many bugs. Should have listened to friends and went with competitor not mentioning name but has a 4 in it they have not had any issues at all.
accountCircle Lori A on June 4, 2021
Great car with good features.
I've only owned it for a few weeks, but so far I love it. I wish the se trim level had backup sensors though. But that is about all I'd change. I love the rims, the hybrid engine, the gas mileage, and the interior features. I find the android auto app and functionality to be a bit cumbersome. But I love the wireless charging pad for when I do not plug my phone in.
accountCircle RECALL INFO HEATED SEAT UNCOMFORTABLE on June 3, 2021
RECALL FOR HEATED SEAT BULGE
Https://ford.oemdtc.com/6641/front-seat-cushion-uncomfortable-heated-seats-2020-ford-escape
accountCircle Tom Helm on June 3, 2021
Fuel economy and electrical drive system
Have a drivers seat comfort issue. A pronounced lump in both the lower and seat back. Dealer said never had complaint before, however I found several on line complaints of issue. It’s related to heated seat connectors and wire lying directly under the seat cover. Ford issued a technical service bulletin to replace bottom cushion that dealer salesperson was unaware of.Lower seat cushion was modified by local auto aplostry shop but backrest still an issue. There is a horizontal bar that the seat over is attached which runs across the lower backrest buried in the crevice of the lower and backrest seat cushions which is still felt when sitting in the seat. Currently working on resolving that issue.
accountCircle Holly Ferraro on June 2, 2021
Love the car but not the front seats
I love everything about this car especiallythe exterior. We had a 2017 and it's definitely nicer. There are more standard bells and whistles and they make the car a pleasure to drive. The only complaint is the medal piece that sticks you in the butt in the front seats. Ford has to come up with some solution to this because it is very annoying. I'm glad to see that other people are having the same issue so maybe Ford will get a solution soon.
accountCircle Judy G on May 31, 2021
It is a good car with some great features.
It is comfortable and runs good. Gas mileage is good also. It performs well and I like the heated seats. If does not seem to be made as well on the inside as the older models do that is a bit disappointing. The colors are nice and classic. All in all it is good.
accountCircle Andrea B on May 26, 2021
I love the touch screen and apple carplay. It is my favorite thing about the car.
I love pretty much everything about my car. I really only have two issues, and they're not major. The first is the when you lay the seats in the back down flat, there is a decently steep decent between them and the actual rear of the car, so it does not create a flat surface. The second is the buttons for the music. The ones on the steering wheel are fine, but the ones on the console are a bit awkward. Other than that it is been a great car.
accountCircle Kai G on May 25, 2021
A great car! Absolutely love my ford escape.
Very reliable and comfortable! I have went on many long distance trips and have not had a single issue out of this car. I drove a 2018 ford focus before and have been highly satisfied with both. I upgrade to the escape for more room. I would recommend this car to anyone looking for a small SUV.
accountCircle Michelle P on May 25, 2021
Wonderful car inside and out with minor difficulties.
Love the car. It drives well, gets great mileage, and the start/stop system and keyless features are very convenient. The CarPlay system does not always work however when you've had the car turned on for too long. I had some trouble in the beginning with the back up camera but ford fixed it and it works great now.
accountCircle Aidan M on May 24, 2021
The ford escape is a good car.
Very easy to drive, very comfortable and lots of safety features. Only thing I like was lack of features such as remote start and automatic trunk but that is available in higher trim. I also do not like the dial shifter I much prefer the old school shifter.
accountCircle James K on May 23, 2021
Love my 2020 ford escape.
No problems, great performance, very reliable, very comfortable, wonderful features, great gas mileage, nice color, great interior, nice display, good sound, good design, very spacious, easy to drive, superlative storage, handles great, easy to clean.
accountCircle Dustin Nelson-Bond on May 21, 2021
Nice car just one issue
Only issue is my husband and I both have 2020 escapes and when the air conditioner is running for long period when you turn to the right it begins leaking on the gas pedal.
accountCircle Diane W on May 20, 2021
Adequate escape - nice screen.
No problems. It just is not as good as my previous 2017 escape titanium. The 1.5 liter engine is not as quick, but it is adequate. The back-up camera and screen in bigger. There is no rear pocket on the passenger seat. There were minor trim repairs needed immediately.
accountCircle Gary Nowiski on May 17, 2021
Our 2015 escape doesn’t do these things!
I bought a new 2020 escape about a month ago. The car vibrates and jerks when the transmission shifts specially at low speeds. You can feel it in the steering wheel and the seat!The car chugs it sounds like it’s a diesel. And the low beam headlights are the worst I’ve ever seen since the 70s. I would think Ford Should be embarrassed and want to fix these things
accountCircle Jane D on May 16, 2021
The safety features are awesome!
It drives very smooth, brakes really nice. It is very roomy in the front as well as the backspace. I love the safety features. It is beeps when another car comes to close or if I go out of my lane. It is just overall a really great car to have. Love it!
accountCircle Joe User on May 15, 2021
Will Leave You STRANDED
Myself and 5 or 6 other owners have noted that the Titanium Hybrid will suddenly and for no apparent reason display a "Stop Safely Now" message on the dash and slow to a crawl. If you stop, the engine dies and it will not start again right away. Multiple owners have taken them to dealerships with ' no idea' being the response. Frankly, until Ford sorts out the hybrid drivetrain issues it may be best to wait. I know this is 'version 1.0' problem, but hopefully they fix it fast!
accountCircle Elie E on May 14, 2021
The escape is ford's compact crossover SUV and its second-best-selling vehicle.
What I like about my ford escape is its spacious and comfortable interior, quiet ride, responsive road manners, and its well designed exteriors that were improved in the 2020 model making it look sharper, sportier and more elegant than previous years models.
accountCircle Rene Romero on May 7, 2021
I won’t recommend it?
Honestly??? I don’t recommend it I bought a 2020 Ford Escape Titanium hybrid 1st bad thing... They drove my car from a dealer in SFO wich means.. I DIDNT GET A 0 mile car new? 2nd.- i choose a car Titanium because all the gadgets stuff but the wireless charger?? Didn’t come with my car(Seller said is optional)? 3rd.-Back up camera problems 2-3 times a day get blurry? 4th.- Screen goes black sometimes just turn of? 5th.- Rear Window trim from the driver side just poop up ?i had to use crazy glue 6th.- Steering wheel feels like is rubbing plastic everytime i steer and some kinda vibration shows up in my feet's?kinda scary 7th.-Using the FordPassConect App it will drain you phone battery also it will burn your phone Have i tryied to take it to the dealer???Yess and i have to wait for them?it’s sad to have problems with a new car and i wanna return it. You guys think is possible???
accountCircle Mike Baum on May 5, 2021
Headlights
Both Front headlights inside lens spots and circles unclear view. Needed replacement
accountCircle Spalding on May 5, 2021
Don’t buy car
I just bought a 2020 Ford Escape SE it had 70 miles on it and have had problems since the day after I pulled off the lot.Whole car vibrates when shifting gears and it shifts hard and it continues to vibrate the whole time I’m driving. Also when my foot comes off gas sometimes it speeds up. My screen doesn’t work right, sometime the volume will be all the way up no sound have to cut car off to get it to work. Dealership told me all Ford Escapes on the lot are doing the same thing and there is nothing they can do for me that until Ford can figure it out! Never will I get a Ford again!
accountCircle Tyler K on May 3, 2021
Sport hybrid is a great choice.
Electronics have some issues. Drives incredibly well though. Love the hybrid model for how quiet it is and how great the gas mileage has been. Sport hybrid is a good choice but the package added to it to get the leather interior and stuff really makes a big difference in my opinion.
accountCircle Crystal R on April 28, 2021
Buyer beware! Do not purchase the 2020 escape!
Do not buy a new escape! Within 60 days of purchasing the vehicle the whole air conditioning system went. Also, with the safety system, when you turn a normal turn, the vehicle thinks it is going to flip and jerks the wheel. Dealership has been worthless through this whole ordeal.
accountCircle Amy H on April 19, 2021
Highlight. I would recommend this vehicle to friends and family.
I have not had any issues with this car. Love the dealership and the service department for the work needed on my car. I know that if I had an issue it would be easy to fix. Love the comfort for people riding in the car. I would get another escape in a heartbeat.
accountCircle Mike Baum on April 17, 2021
To many defects
Do not buy Ford Escape 2020
accountCircle Tiara M on April 12, 2021
It rides extremely smooth.
So far no problems. Only complaint is it is not as advance technically. For example there's no lights in the visors and no heated seats. There's the camera when you put the car in reverse though. One other complaint is the gear shift is not normal so that is hard to get used to.
accountCircle James B on April 11, 2021
Heated steering, high gas mileage.
Midsize, high gas mileage, radio, bakes, electronic parking, stylish, leather seats, heated seats, heated steering wheel, rear wiper, and 15 teen inch wheels, color, large truck, rear seat heat, heated seats, camera backup, fog lights, reasonable price, high trade in on vehicle,
avatar Alex Showalter
Alex is an automotive enthusiast with over 15 years of experience in the used car market. He brings a wealth of knowledge to Vehicle History as our Staff Writer and has written hundreds of used car reviews helping buyers make informed purchasing decisions. He is a member of the Automotive Press Association, and keeps up-to-date on the latest changes in the industry. Over the years, he has driven hundreds of cars, working on many of them. His mechanical experience evolved from modifying off-road trucks as a teen to focusing on automotive electrical systems as he got older. He now specializes in reviewing used cars as an automotive journalist. Some of his favorite brands are Toyota and BMW. The Toyota Land Cruiser is one of his favorite vehicles of all time since they’re built to last forever and can go anywhere. One of his current cars is a Lexus LX570, built on the same platform as the 200-series Land Cruiser, but it’s a better value in the used market.