2016 Kia Sorento Reviews

I love the features on my new car, even though it is not a fully loaded model. Very well appointed. Rides very smoothly. Minimal road noise. Handles superbly. Heated seat warmers, XM satellite, driver’s side automatic seat, reading lamp, and, steering wheel controls are just a handful of the many features that make this model feel like a luxury car for a not-luxury-price. We've owned a Kia many years ago, and swore we'd never purchase one again: the quality was so poor: horrific road noise; cheap, plastic everything; handled like a toy car. It was awful. I do not know what’s happened since then, but Kia has completely overhauled their product and their image. I have no reservations about purchasing Kias now. In fact, our household now owns two! We love Kia!

During my ownership of this vehicle I have not experienced any mechanical issues or failures. I drive a lot within my city during the week and I take 2-5 hour road trips on the weekends. The gas mileage is good both on streets and highways. I appreciate that this is a SUV that uses the same amount of gas as a mid sized vehicle. This car handles well, I particularly like how it is not to big for compact car parking spaces. Not too big or too small. It is spacious on the inside and not overly designed.The 3rd row provides extra seating when needed but also folds away when that space is needed for loading. The Bluetooth features are helpful and easy to use. I highly recommend this vehicle.

This SUV has great visibility. I am fairly short, so seeing things around me can get difficult in a large vehicle, but not this one. I feel like I can see every angle around my car without moving too much in my seat. Performance wise, this has been nothing but a dream. I bought this car in June and it has been with me through several long road trips and slippery rainy drives. The back seats fold down nicely and I can fit a mattress in the back for road trips. I have also fit an entire room's worth of ikea furniture into the back and moved it across a state.

A few days ago, I heard a loud pop as I was backing out of my driveway. Immediately I noticed a lot of white exhaust and the check engine light came on. We had the car towed to the dealer and they diagnosed it with "catastrophic engine failure." Unfortunately, I am the second owner, so the power train warranty expired at 60k instead of 100k miles. I currently have 64,700 miles on my car. I provided records to the dealer showing that we have performed maintenance in accordance with recommendations (more frequently than recommended, in fact) hoping that a "goodwill" repair might be issued to help with at least some of the costs. This was denied. I am now looking at having to make a repair of approximately $8200 for a total engine replacement for a car I have taken meticulous care of. Then I started doing research and found that engine failures are the number one complaint of this model, yet there is no recall, and no help from Kia. Until my engine failed, I absolutely loved my Sorento. We had been Kia supporters, feeling that buyers are getting a lot for their money. I can assure you I will never purchase another Kia and will be sure to tell everyone I know not to buy one either. DO NOT BUY A KIA!

Darrel P I am also interested in class action suit. I recently pulled out a 2016 Kia Sorento SXL that I just got used from a dealership only just on January 5th that also has similar problems that happened February 26th. I was on my commute home on the interstate and traveling at 55mph when all of a sudden my vehicle lost power and acceleration slowed to 40 and slowing. Luckily we were near our exit. The check engine light alluminated and had to try and exit as quickly as possible to make it to a safe place on the shoulder of the exit at which point my vehicle shoots from normal temp to hot and starts smoking and shooting out antifreeze from under the hood and on to the windsheild on the passenger side. I finally was able to get it over far enough when it shut off completely. I had to wait almost 2 hours before I could replace the lost engine coolant and drive it to my house 2-3 blocks away. It was lagging and jerking so I tried not to accelerate but coast at less then 15mph. At wich point when I parked it the car leaked out all engine coolant. I had it parked at my house for 2 weeks before I was able to get the money together to tow my vehicle to the KIA house to find out it needs a new engine and radiator because the radiator cracked at the top. Warranty doesn't cover radiator and they refused to replace my engine or repair due to so called radiator causing engine failure. But was told by other mechanics that the engine was more then likely the cause of engine failure due to lag and check engine light before the vehicle spewed out coolant. Dealership still has my vehicle that I have paid for up to date and has not been fixed or been able to drive for a whole month.

I love my car because it is a gas saver, and rides smooth. It has a 4 cylinder that runs like a v8 with lots of power. Seats 5 people good safety features. Great gas mileage 23 city 30 on the road. The steering is as good as a ford, Chevy or Lexus. The nice sporty look with power of the big v8. I am able to go Wichita falls and back and have a quarter tank of gas. I want the 2019 Kia Sorento. At first I didn't like the Kia just because of name. My coworkers like it because it looks great. .

I would no recommend a 2016 Kia Sorrento or any Kia's as the warranty is bogus. We bought our Kia second hand 7\2019, it only has 28,000 miles which we put on less than 2,000. On 2/18/2021 the oil light came on. I called Kia to get a diagnostic but their network gad been out of use for over a week and they couldn't look uo our car so we had to wait. I called customer assistance and got a case file going for when their system came up. My case filer looked up our vin number and told me our warranty came up on 1/18/2021. I said I thought it went to 5 years or 60,000 miles which we're not even close to but she said that was from the date of the first sale not second hand. I said I thought first owners got 10 years and 100,000 miles. So now almost 2 weeks later, my case worker has not called me as she said she would when the system came up, she won't answer my phone calls, I spoke with someone yesterday who saud she would call me back yesterday, she did not. I called again today and all day yesterday but she won't answer. I got another person who says they can't find the case file but said my case filer would call me back, I asked for a manager who also says I'll have to start all over because they can't find my file. I said talk to person at this extension she has the info. But no, they can't seem to do that. So I'm waiting for a call back again. My husband is driving my car, I have no car because they won't OK a rental until they get a file together and we get the car diagnosed at a Kia. Have an appt. Today. Problem with that is you have to have a file. Also one if the things I was told yiu have to do was get a $400 diagnostic and oil change and drive the car for 1000 miles and if it is oil pressure leak they now won't cover it. New rules so their not liable. So now what? Kia is awful.

The problem with the Kia is the button key if because sometimes the brake will get hard and u cannot turn on the car since u have to push the brake and hold the key button at the same time and are unable to do that if the brake get hard.Another issue would be the gear because it has plus and minus and sometimes people do not know how to do that and is confusing it was at the beginning so it would be on the wrong gear and can really messed up your car which is no good but overall I really like it is a good car and reliable.

I love my Sorrento because it has all the things I want in a car for a price that is relatively affordable. I'm a nurse in Massachusetts, so for having to get to work even during a blizzard my list of must haves were: remote start, AWD, and heated seats. Any other SUV with these features were much more expensive. It handles well, comfortable seating, and has excellent safety features. The only problem I've had is for some reason if I plug my phone in to charge it will lose the Bluetooth connection to my phone altogether, and also for some reason also the CD player. This lasts days to weeks and eventually reconnects but I don't know why since everything I try to do doesn't fix it. So I don't use the USB for that reason and am very happy otherwise.

I have thoroughly enjoyed my time driving my Kia Sorento. The seats are extremely comfortable. The cargo capacity has been great, we have two great danes and they fit comfortably in the trunk space. I love all of the added features in this vehicle from heated steering wheel to the cooled seats, it has truly been a dream car. The only issue I have had with the vehicle is issues with the sunroof opening and closing, it has gotten stuck open before, I have not had a chance to have it looked at. Other than that, it has been a fantastic vehicle.

I love my SUV. I it drives smooth, great on gas. Fun when you drive in sport mode. Great family SUV, comfortable and lots of room. In the trunk for diaper bags and double strollers, plus still have room for a lot more! The stereo sounds amazing. I like loud music when driving by myself and I don't have to even crank it up all the way for it to be super loud the way I like it. I've only had 1 major engine problem but that was a manufacturer issue and it was fixed with my warranty without any worry or stress.

This is a comfortable car. The ride is smooth and quiet. The car has great acceleration and can move you quickly down the road. We have had no problems since we purchased this Kia product. When we buy a new car it will definitely be a Kia SUV. The warming seats are a real plus on cold days. The heating and air conditioning work great. There are controls for all areas of the vehicle. The space is great and since the back seats lay down flat you can move a lot of products of varying sizes. I have found nothing to complain about with this Kia Sorento. With the third row seats laying down the space is even greater, yet you still have the seating available when needed.